My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

They got the work done in one day. So they were in and out. They told me they would not be…read morereplacing the dirt or grass seed or fixing the concrete and I agree to that with the quote $3400 But they were not neat or clean about their work. They used a backhoe and tore up a good portion of my yard and they cut up a big piece of concrete out of my driveway and dump it in the woods next to my house instead of taking it away with them. I have a friend that who is a plumber who told me he would use a trench digger to leave a small line in my yard and he would use a pump to spray underneath my concrete so he wouldn't have to tear it up. He was really busy with his work so he could not do the job for me.

We originally had this company out for a wellness check on our geo-thermal system. That was $500. 2…read moremonths later our compressor went out. We called them back. When the compressor finally came in they hooked it up wrong and tried to charge us for their screw up. I called them and explained that I didn't think we should have to pay labor for something that they screwed up. They took money off the bill but it still cost us $3200. A month and a half later the connection is leaking to the compressor that they installed and now they are telling us they don't work on those anymore. We've spent $3700 with this company and now they don't work on those anymore! Terrible way to do business. They won't even warranty their work.

Warning....We are very disappointed in Sam and his lack of ethics. Sam replaced a new water heater…read morefor us February 2024 at our property in St. Louis City, MO. His bid says he is licensed. Not sure that's true. I am having a problem now with water leaking on the floor from an overflow from the heater. Sam talked to us July 3, 2025, we showed him pictures of the issue. Said he would be out asap to check situation. He blew us off. I'm sure because he knew he put it over the drain and blocked it. End of July 2025 and, after calling , texting, my husband calling, texting , I had to call a different company to come out and found out that Sam from Liberty Heating and Air moved the water heater to a different spot and over the drain so now I have to have it moved because water is flooding the basement and we have to put overflow hose in a bucket. This is going to cost$$$ Avoid Sam and Liberty Heating and Air Ridgetop address. He isn't a reputable service. Sam if you see this review and are honorable and properly take care of the problem you caused we will alter the review to reflect your ethics in correcting your mistake. Otherwise.......the value for your service is minus several hundreds of dollars and your name is mud. Shame on you. Well ,Sam is a good guy after all I said. He called me back, went to the property resolved the issue which turned out not to be a mistake he made but rather our tenant moving the overflow drain out of the drain. The other company said the water heater needed to be moved. Sam showed me proof he hadn't moved the location of the water heater from its original spot that it sat on for over 20 years. The other company could have put the drain hose back in the drain but chose not to. Another story. We are happy satisfied customers! I'd recommend Sam he is honorable. A happy ending.....

Replaced old well tank and controls along with bad water softener. Fair pricing for the high…read morequality work and experience. Was referred to from another quality HVAC company that Sam has plenty of experience with this type of water system. Will be using again for HVAC system as well and water heater

Hired to work on a bathroom rehab project. Jerry with Do It All far exceeded expectations. took a…read more30 year old dated master bath and turned it into the modern day master bath of my wife's dreams. Completely built a 4 x 6 walk in shower with overhead LED rain unit. tiled the entire shower and floor. put in our clawfoot tub, TV, new lighting, and overhead exhaust radio in the bathroom and even ran new wiring to install our tankless water heater. Couldnt be more impressed and happier with the overall time and professionalism of this contractor

From the owner: Just a Handy Man looking for work! Remodeling of kitchens…read moreand bathrooms, electrical, plumbing, tile, hardwood, cabinet, windows, doors etc.

Thank you AIRmerica heating&cooling for fixing my ac unit!! I came home from work yesterday and it…read morewas cool in the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

Our a/c unit went on the fourth of July weekend, I started contacting businesses for estimates on…read moreMonday, Brandon was the first to offer a repair before suggesting that we replace our 14year old system. He explained the pros and cons of repairing versus replacing our system-gave us his input on why he would suggest one model over another and suggested we search online to see what we thought. He also worked within our budget and when we agreed on a unit he and his crew were over the following Saturday to install everything. After about a week or so Brandon contacted us to make sure everything was working properly and to see if we had any questions. The young man seems very knowledgeable about his craft I would highly recommend him for your HVAC needs.

They rescued us after we were screwed by another company in town cancelling a service call at the…read morelast minute. Came the day I called when it was hot and he fixed our AC unit without overcharge. Explained about the problems with our unit and told us we may want to consider purchasing a new one for next season. Didn't have to listen to a big sales pitch about selling us a new unit either. felt he was being straightforward and will be using their service for our future needs

From the owner: Festus, MO Heating And Cooling Service Serving Crystal City,…read moreJefferson, West and St. Louis Counties and St. Louis City, MO Russell Brothers Heating, Cooling, & Refrigeration Specialists Inc Russell Brothers Heating, Cooling, & Refrigeration Speciali

I impressed by the young person, Seth, that fix my bathroom sink…read more what a nice person and he did a wonderful job fixing my stuffed sink and replaced items that were needed. I will have him again when its needed. He is a great person and belongs to St Joseph's church in Bonne Terre. Also reasonably priced. I was very happy with his work!

Seth was recommended to us by Capital Supply in Farmington. He returned my call promptly and…read morescheduled an appointment for a few days later. He called when he was on the way and showed up right on time. He replaced our shower faucet without having to drill through the wall from the other side, which was what we had been told would need to be done by another plumber. He did a great job for a reasonable price and was very polite and easy to work with.

Excellent service for our leaky toilet. Quite a reasonable price…read more I'm afraid our water heater is dying. I'll be calling for Mr. Rooter.

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.