The facility is clean and brand new. I had the pleasure of meeting the owner Scott. Last time I was…read morethere he was out in the parking lot doing cleanup and gardening. Paige the girl at the front desk is so pleasant they are lucky to have her. I paid for my unit online, you are also entitled to a month free for your second month. I had to stop by the office to fill out my paperwork and show them my license and official get my unit. here is where the problem started... Paul the manager was so rude my brother wanted for us to leave. I had already paid online. While filling out paperwork Paul demanded I give them another persons name and number. I refused, He basically told me I was out out of line. He said we need som to call when you don't pay for the uni. I have never heard of such a thing. Again I already paid. My brother said let's go sone where else. Again I was tired and already paid. I know this is long. It was bothering me because his rudeness continue. I called and there was no answe. I wanted to report him to the owne. The next day Paul the rudest called me. I told him o wanted to speak to the owner and he responded that I was NEVER GOING YO EVER speak to the owner. I gave him a bad review on Facebook I screenshot it. He blocked me from the page. I'm hoping Scott the Owner see this. The fability is great clean brand new prices are fair. Paige is A sweet heart and Scott seems like a not afraid to work owner. When they eliminate Paul it will be friendly

From the owner: 20 Pilgrim Hill Rd in Plymouth, Massachusetts, is the home of Castle Self Storage. One of many…read morelocations, this facility caters to a wide variety of storage needs. See how we can fit into your life when you check out our storage rentals online today.

First off. Very nice young lady on the phone and office manager on location very helpful and…read moreprofessional. Original monthly cost quote was $ 350 w/1st month free. Too high for me. Re-quote of $ 210 w/no free first month. OK for me. Moved in November. Nice an clean and secure facility. Get a notice in the mail January of a $ 100 dollar increase beginning February. I moved out. Seems a little like Bait and switch to me. But nice people and neat and clean.

Jim L was professional, respectful and a very easy guy to work with while getting my unit…read more Explained everything and no pressure. Thank you Jim

Want to say I have spoken to Julie A few times . She went out of her way to help me and never made…read moreme feel like a pain in the butt . If there storage is anything like there customer service then they will be even better . I will update again soon .

They don't honor their own advertised Veterans' discount…read more I went on-line to find a reasonably priced, local storage facility, to keep some furniture, here in Plymouth, Massachusetts. I came across "Stor-U-Self" Storage, at 8 Natalie Way. They were close-by, clean, and priced similarly to what I was finding elsewhere. They offered a 9'X10' indoor, first floor room for $114 per month, with a promotion for the first two months being 50% off. It's of note that this promotion isn't anything particularly special since I found that the price was very similar to other storage facilities prices for the same size room, and the "first two months at 50% off" promo wasn't dissimilar to the 1st month free that many storage facilities offer. Their website also clearly advertised a 5% discount for Veterans and Seniors (I'm a 62-year-old VA-rated Disabled Veteran). I reserved the 9'X10' room on-line and went over to the facility to look it over and see the room. When I arrived, I met with the Assistant Manager, Jonathan Busby, who took me on a tour of the facility and showed me larger rooms on the second floor (which I declined). He also made sure to show me a "price sheet" and pointed out that I was quoted the "on-line price" because the "in person price" was $239 per month (no such "in-person" pricing was advertised on their website, nor posted at the facility). We also spoke about the advertised first two months being 50% off. He pointed out that when I booked the room, I would pay for the first month and the second month would be free. As part of our ongoing conversation, I pointed out that, while it wasn't quite what was advertised (50% off each of the first two months), it equated to the same thing and that it was no different than many storage facilities do as promotions. Which he acknowledged. When we came back to the Office, I asked about the 5% Veterans' discount that was advertised. Jonathan bantered about not "knowing how to apply the Veteran's discount in addition to the first two months at 50% off promotion". We chatted about the difference between a temporary sales promotion and a stated permanent discount but, ultimately, I was told that Walter Pollock, the Facility General Manager, would likely be able to help me. I waited patiently for Mr. Pollock to finish with two other customers and then he came over to chat with me. He unequivocally stated that they would not honor the Veterans' discount. He gave me a litany of reasons, 1) I was already receiving the "on-line rate", rather than the "walk-in rate" (there is no posted "walk-in rate", only a sheet that they carried around with them), 2) I was receiving the "first two months at 50% off" (a temporary promo, not a permanent discount, and no different than any other storage facility), 3) I didn't confirm, book, and pay for the room on-line, in advance of coming in (the system sends you an e-mail message, instructing you to being in the reservation paperwork to the facility to sign the contract for the room), and 4) "We aren't going to just give the rooms away". I pointed out that, in good faith, I did everything that the website told me to do, I wasn't asking that they "give away" the room, and that "for what amounts to a $6 self-advertised discount, [they were] going to watch business walk out the door". I further indicated that I wasn't trying to be nasty in any way, I simply expected them to stand by what they advertised. Mr. Pollock just shrugged his shoulders and walked away. I left the building to bring my business elsewhere.

Walter is the best! He is very accommodating and answers all of your questions. The facility itself…read moreis very clean and secure. The prices are very reasonable! Walter was able to help get me exactly what I needed and in such a friendly manner. Look no further than here! And ask for Walter!

I came to Public Storage (in Plymouth, MA) to store some furniture. I found a climate-controlled…read morebuilding, clean, new construction, excellent prices, with great staff. Jeremiah is polite and very helpful. I greatly appreciated his time and assistance with a few matters. I highly recommend this facility for your storage needs.

Rented a 10x10 unit on-line but when I went to the facility it is a smaller 5x? unit. No property…read moremanager on site for the past 2 days. No one answers the local phone number, and no one returns messages. The 1-800 number agent just puts me on endless holds and the AI chat doesn't have the ability to fix this. All I want is the correct size unit I paid for. Customer service is non-existent. Horrible and frustrating experience. Absolutely do not recommend.

Very disappointing experience at Extra Space Storage on Holman Road, Plymouth…read more As a professional, I expect basic courtesy and reliable service, but this location completely failed on both. The staff were unhelpful especially Donna as she was dismissive, rude, and communication was almost nonexistent On top of that, the pricing is ridiculous for the quality of service provided. Other Extra Space locations operate far better, but this one seriously damages the company's reputation. I absolutely would not recommend this location to anyone.

We were treated so well by Donna when we came to check the place out. She was so helpful and…read morefriendly. The unit is easy to access, fairly priced and we feel great about the location.

I just recently used Mozart Moving for a move from my 3rd floor Brookline apartment. After 15 years…read morein my place a move can be a major stressful undertaking. Stephan, Ivan and Den took so much of the stress out of the process. They showed up exactly on time and set to work immediately on arrival. They worked so quickly that we had to keep up just to give them directions when they needed it. They were a marvel to watch work and they completed the move in record time. I would not hesitate to use them again for the next move another 15 years down the line. Thank you!

Mozart Movers were top-notch! I initially did some moving…read morecompanies comparisons, and ultimately decided on Mozart as the background office staff was informative, courteous, professional and timely, and they answered all of my questions, that is a feat in itself. The movers made contact when they were en route to my location, and showed up on time. All three of the movers introduced themselves, and post my tour of what they needed to move, they went to work. Our move was sizeable 3bd apt in a house to a 2bd smaller townhouse. They disassembled, reassembled, and arranged furniture in the most effective configuration. They were real people who truly cared about the job they did. They also understood how stressful moving is. My move took 6 hours and they were moving the entire time. Nothing broken and they were a super effective team. (hopefully no time soon...the process of moving bites) If I ever need movers again Mozart Movers are going to be my choice. Thanks Dan ,Evan , and Tony, and Elisa

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.