OMG this location knows their stuff when it comes to boot fitting. Josh took serious time to work…read morewith me and get me in the right fit. Their selection of styles is immense even during their show sale! I am thrilled and learned so much about boot care.

Lot's of good choices here for any sport and there are some deals to be had here…read more All the nice quality gear here. Look for the plentiful SALE signs. Bicycles: prices start kinda high for an entry level Mountain Bike. Customer service: cool and knowledgable. Tip: there is a sale rack for clothing in the back. Many racks. Tip #2: park across the street in the covered parking area for the mall. Look for the 24 Hour fitness sign garage.

Hakeem is a great resource to have when purchasing a bike from Dick's. He is a great bike tech and…read moreI feel confident he set up the new bikes to work perfectly for my sons. Plus, he delivers it right into your car for you with curbside pickup. Thank you and I will always support Dick's for their progressive stance on gun policy.

So I was searching for some sneakers, and had spotted a solid deal online, in stock, at this store…read more Seemed simple enough. The store was huge, full of merch and pretty much devoid of people. I headed towards the shoe department and spotted the pair I had seen online, although here they were not on sale. I figured I would ask an employee but there was only one working in the vicinity. There was a kiosk that I attempted to use but it did not even show the shoes in stock. I did not have all day to wait but I hung around for a bit longer by the entrance to the shoe stock room and an another employee finally appeared, said 'excuse me' and walked right by me without asking if I needed help. This is probably obvious to others, but if you want to get good service it's best to go to a smaller business! Or even just another large sporting goods store, of which we have several in the Bay. Dicks though, they live up to their name.

My boss sends me to Goetz several times a month and I can tell you that Justin knows exactly what…read morehe's doing. Customer service is top notch, he's always incredibly prepared to help with anything. If you need your car stuffed with buckets for a softball tournament he's your guy! The kids love coming here and I've literally never had a bad experience. Highly recommend for your sporting goods!

As a baseball family, we absolutely love this store! The staff are incredibly friendly and…read morepatient--my son spent quite a bit of time carefully picking out the perfect bat grip, and they were great the whole time. It's definitely our go-to local spot to gear up before summer league. Whether you're a seasoned player or just getting started, Goetz Bros has everything you need.

The whole experience was great-from beginning to end. Ask for Scott .Buy local and give them a tryread more

Good selection, good service, no pressure to buy. Recommended for outdoor and work gear and…read moresupplies.

Updated review, but same great experience at Sports Basement!…read more I went with my son to purchase a new bicycle and had a great experience. We went not completely sure which bike we wanted or the best fit. The staff working was very informative and spent a lot of time explaining options and tradeoffs. I appreciate they didn't just push us to the most expensive options. Rather, they took the time to understand his preferences and use for the bike and then made a few recommendations. They were very patient the entire time, letting him test ride multiple bikes until he found the perfect one. We had such a great experience that we went back to purchase a second bike later that evening!

I came in tonight looking for some shoes to replace a pair of uncomfortable Jordans. I was really…read morehappy with the selection of shoes but also I was thrilled with the friendly staff. Lula (hope I got that right) gave me a high five for putting a jacket back on the hanger. I'd been having a not so great day and it was a really spontaneous joyful event. Come here for the people and the wonderful sporting goods. I left with a pair of Brooks Ghost 17s and decided to buy the jacket I had hung back up. Couldn't be happier with the surprise 20% off for being a member too.

The service by Harsh in the shoe department was outstanding! He did try to sell me on two hiking…read moreshoes that were staff picks that I tried on but didn't get. He was super patient with me as I tried on about 5 different pairs of shoes until I found a pair of Keen's. Parking lot in back of store. Be careful of locking your scooter/bike outside. I was leaving the store and a guy was using electric saw to take a scooter. Security guard just came out and said bro what are you doing?! He rode off into the streets with that scooter.

Love REI, have been going to them for a long time since I was young. Recently got hiking boots and…read moreother equipment here for a 6-day backpacking trip doing AV4 in the Dolomites; really enjoyed the service here! I spent multiple hours trying new boots on and the staff was patient with me, giving helpful advice for which one to potentially select. All of the staff I've encountered here have been very knowledgeable and are all experienced hikers/climbers from what I can tell. When it gets more crowded in the store it can sometimes be a bit hard to flag down a member, but once you're able to see them they are usually pretty helpful. The store also has a wide variety of equipment, and I feel fortunate that I live near one that's not far away. If you're looking for camping/hiking supplies, then this is the place to be as they usually have anything you might be looking for. Great store and brand, also love the return policy!

Nice products, but the customer service was disappointing. I felt judged when I was told something…read morewouldn't fit instead of being allowed to try it on. The gear is also extremely overpriced -- my $200 bib shorts are already peeling. Expected much better quality and service for the price.

Cool little cafe/cycling store. They got a cafe in the front and a table inside for you to chill…read moreand have a pit stop. They sell cycling gear in the back that seems to be mostly Rapha with a smaller selection of curated items. I didn't see any components or tools for sale so it's mainly clothing/on-body gear. In the cafe, they also have tea, sparkling water and soda, I opted for a Mexican coke! The best part is that they are super friendly and have parking inside for your bike!

Shout out to an employee named Sam who provided awesome customer service for me today. He did a…read moreshock cord replacement on the poles for my tent. He went above and beyond. Kind, friendly, patient and hardworking. Sam deserves a raise. Thank you!

great store, great people. our go-to store for sports gear and bicycle gear and maintenance…read more shout out to grace and alon in the shoe department. both helped me with a new pair of Hoka's. Thank you! Also, love that fact Sports Basement recycles used shoes and other gear.