Mikhail the tech who came to repair my LG refrigerator was fantastic! He diagnosed the problem and…read morereplaced the condenser fan. Not only was he very competent but he is also a genuinely great guy! I will definitely be using Berne and hopefully Mikhail for all future repairs. The price was also very reasonable.

Dryer went out on a Friday morning. By Saturday afternoon Berne had a tech out. Jayla was very…read morefriendly in taking my appointment. They kept me updated with texts and when to expect my technician. It took Aleksei (our tech) about 10 minutes to pull dryer apart, diagnose problems and offer a fair estimate. The work took about 35 minutes and he had all necessary parts. He also cleaned out dryer from top to bottom. My dryer has NEVER sounded so quiet and smooth. Aleksei was friendly, worked efficiently and left our home clean. I would definitely call them again for any urgent needs.

Fast service and great tech. Work was completed on time, tech was clean and helped out things back…read moretogether,

I am updating my original review and adding one additional star due to the fact that Richard, the…read moremanager of Oleg Appliance Repair, reached out to me immediately after I posted on Yelp. He apologized for the technician and promptly initiated a refund of the $71.35 diagnostic fee we were charged. Although this doesn't erase our bad experience, we do appreciate it when a company takes steps to rectify a problem.

I had an error message on my Samsung dryer today (a Saturday) and had no idea who to call, so I…read moresent out an SOS on Yelp. Vlad responded in less than five minutes and was even willing to come out and help me the same day. Before scheduling a service call, I asked him if he thought leaving the dryer unplugged for a while might help. Instead of trying to sell me a service visit, he was completely honest and said it actually might fix the problem. I left it unplugged for about 20 minutes, plugged it back in, and the error message disappeared. The dryer has been working perfectly since. I'm leaving a five-star review for several reasons. In this day and age, it often feels like customer service isn't what it used to be. The fact that someone took the time to respond to me on a Saturday--when he was likely home with his family--and genuinely tried to help without immediately charging me says a lot about his character and his business. I also want to mention that the diagnostic fee he quoted was very reasonable, which made me feel even more confident that I was dealing with an honest company. Thank you, Vlad! You've earned a customer for life, and I'll absolutely be recommending you and your company to my friends and family.

Aniur came out in November same day service to fix my washing machine that was not spinning. He…read moreshowed up on time and called when on the way and was very nice and knowledgeable. I would give him a 5 star review personally. Today I requested another service for the same issue. I asked if they could come today I received some text messages back and forth. I tried to call no answer, so I sent another text. The reply was asking me kindly to wait. I waited 2 hours only to be informed they could not come for 3 days. I wish they had said that sooner as now it's 1:30 and I am scrambling to get someone out today, I don't appreciate the wasting of my time as I let them know 2 hours ago I prefer to have service today as it is my day off. Not ok to say your repair man is off tomorrow so he can come Thursday after making me wait 2 hours for a reply. (apparently there is only 1 repair person) Value, I will have to let you know. If I have to fix the same issue twice I will be reporting back. Also the fact that they were just here Nov 26 it's March 4th I feel like a return service should be a priority.

I highly recommend this company; they have always been trustworthy, professional, on time, and they…read moreget the job done stress-free.

Service was quick and Washington, their technician is very knowledgeable and great guy! 100%…read morerecommend them. It's been years I work with them!

Call the business because my washing machine was down. I believe his name was Ian came and…read morediagnosed the problem, ordered the part and said he would be back the next day when the part came in. He returned at the time he scheduled and fixed my machine and it has been 2 weeks now and my machine works like new. I highly recommend this business, they were prompt and professional.

Title: A True Professional - Highly Recommend Ivan! Ivan…read morefrom Easy Home Appliance Repair is a real professional who embodies transparency. I truly never had to worry about how much the service was going to cost me because he made everything very clear and easy to understand from the start. My dishwasher needed a specific part. Ivan ordered it promptly and scheduled a return visit as soon as it arrived, ensuring the repair was completed efficiently. What truly sets him apart is his willingness to go above and beyond; he took the time to look at a couple of my other appliances without charging me an extra fee. He was very open to me asking questions throughout the process, which made me feel comfortable and informed. I highly recommend his services!

Don was AMAZING. We had been going through refrigeration hell for the last 5 weeks. We have a very…read moreexpensive counter depth built in Jenn Air refrigerator. It stopped cooling properly. The freezer was at 30 and the fridge at 40.. The so called authorized repair service Flamingo Appliances came out 4 times, without looking at anything they said we needed to replaced the control board for $500.00 . We did that and it wasn't the problem , then they said it was the user interface but that the part was no longer available. NOT correct ! They had changed the part number and it seems NO ONE knew this. I managed to get Jenn Air send the part by FedEx. Sadly that didn't fix the problem either. We were told it was not fixable which meant we would have to replace an $8,000 refrigerator. I decided as a last ditch effort to call an independent appliance repair man who we had used a few years ago for a dryer. Well he did something that no one at Flamingo Appliance bothered to do. He removed panels to check the coils and he checked the condenser. Well lo and behold there was a Freon leak and the coils were iced over. Don Everett from Elite came out and did the repair in less than an hour !!!! He was right on time , super courteous, fairly priced and qualified.

This is a very unprofessional and very dis-organized company! They showed up today this morning…read moreafter they were supposed to call me the night before to set up a time. They charge a condo fee! Which is ridiculous! Anyways, two guys came out this morning and took one look under my sink and told me they can't install a new garbage disposal. They just looked at me very dumb and confused. This company does not take charge of things at all, that is very unprofessional. It seem like they were completely out of their comfort zone, but for what they charge, they can afford to be out of their comfort zone! Hire some knowledgeable professionals instead of hiring your cousins to give them a job. They contract with Lowe's so be careful! Just hire a company yourself on Yelp,Large companies only care about how they can save a dollar.

Great job by Leo! Had me up and running quickly and fairly priced. Would recommend for dryer repair…read moreand such.

Leo Sobolev was awesome especially after the horrible service I got from Berne Repair. He was a…read moregreat technician who took his time to look into everything and discussed all of his findings. He was there for quite awhile. He ordered the needed part after existing all other avenues and was back in like 2 days. Very happy with this service and will use them in the future.