I ordered my dress a little over a year prior to my wedding date but didn't get it until 4 days…read morebefore so it was no time to get alterations done. Communication here is nonexistent unless you show up in person and even then sometimes the door is locked during business hours. I understand that we all have personal issues going on but at the end of the day this is a business and I will never buy from here again. For the staff understand to not make promises if you know you have no control of the shipping. Don't falsely lead a customer on just for a purchase. The only time I was happy was when I said yes to the dress sadly.

Unfortunately, I cannot recommend this business. I was genuinely excited to support a woman-owned,…read moreBlack-owned family business on the National Harbor. I even referred several close friends and family members to the House of JonLei Atelier because their dresses are truly FABULOUS unique designs you won't find anywhere else. The customer service experience starts off wonderfully. You can easily spend hours in the salon trying on dresses and chatting with the owner, Gigi, who has an incredible eye for fit and for selecting the perfect gown to complement your body type. She's truly phenomenal in that regard. My concern arises later in the process. You may find the perfect dress ideal size, color, and style on your first visit. But after waiting months for your custom order to arrive, you might discover that the dress no longer fits the same. When my gown came in, it was too large and required over $300 in alterations. It was disappointing, especially because the original sample fit like a glove. While the dress itself was stunning unique, flattering, and worth the excitement the unexpected alteration costs were an unwelcome surprise. Since all sales are final, you're left with no option for return or exchange. I was left confused about how the ordered dress could differ so much from the one I tried on. Sadly, I've since learned that others in my circle have experienced similar issues with unexpected fees. It's disheartening because I wanted to love everything about this experience. I truly hope your visit is smooth, your dress fits perfectly, and that you leave feeling amazing just go in fully informed. #GoodLuck

Such a cute store with really great staple pieces. I noticed there seem to be a theme for colors…read moreand it was a lot of neutrals and browns and blacks and creams. If you're looking to add a couple staples to your wardrobe, but this would be a cute place to stop at if you happen to be in the area. The pricing was actually pretty reasonable. The were some items that were a little bit higher than I would have normally spent if I was purchasing anything. I also noticed their sizes did not really go past extra large. There may have been a stray XXL, but I don't really recall. So I'm not sure it's plus size friendly in the long run. When we walked in, we were not really greeted and nobody really helped us the entire time we were in the store walking around. It did not give me warm fuzzies.

Honestly love coming here!! The dresses are good quality and there's so many beautiful options…read more Downstairs you have more casual cute chic wear. Upstairs there's more elegant fancy dresses. I got two pink dresses and one white. I need to take a picture in the white dress still

Kris tailored several of my slacks to the precise measurements we discussed during the fitting. He…read morewas pleasant to work with and I plan to avail myself of his services again very soon.

I had the a few dresses hemmed for a better fit and the service was fast and of great quality…read more Would come back and would recommend!

My husband stumbled upon this business, and his experience--from the moment he walked through the…read moredoors to the final fitting of his tailored tuxedo--has been nothing short of amazing. He was given the time and attention needed to ensure a perfect fit for our daughter's wedding. Team Sarno did not disappoint. We are absolutely thrilled with the outcome. Thank you, Team Sarno!

March 2025: We rented from them yet again in February 2024 and then again recently for our son's…read morewedding in March 2025 because the service, quality, selection, and value are unbeatable. The groom, best man, and bride's dad received MANY compliments on their tuxes. Very handsome, indeed! I've recommended Abbie at Tuxedo by Sarno to several people and everyone who've used Sarno since have been extremely happy. Thank you, Abbie! February 2023: Great value, exceptional customer service, and convenient. Abbi is awesome; we found our tuxedo place! They have a wide selection and good quality tuxedos for every occasion. They rent and sell tuxes and any accessories you could possibly need. We rented the tux, shirt, accessories, and shoes. Abbi's experienced so the measurements were accurate - no adjustments were necessary. Email/text reminders made the entire process efficient. Dressed well, we were relaxed and had a wonderful time at the event. February 2024: We rented from Sarno again for another gala and had an even better experience! Abbi's customer service was awesome again - that's why we keep going back. Pick up and drop off were convenient and it was a good quality tuxedo at a reasonable price. The fit was perfect and all accessories were included and correct as ordered. Hubby looked great and we enjoyed the event with confidence. Very professional service and an overall great experience!

I would not recommend Dash's to anyone. My experience has been disorganized, dishonest,…read morediscriminatory, and unprofessional. I was initially sized for a custom tux shirt early June 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap. I've attached two pictures showing the issue with the shirt.

If you value customer service or your time, money, and energy, avoid this place. I made an…read moreappointment and got an initial fitting in early February, paid, and was told by Victor that it would be ready in 6-8 weeks tops (mid March to early April). I called in late March since I hadn't heard anything yet, and he said to call back next week. I called a week later and was told it's not in yet but should be by April 15th. I called again on April 12th and he said "rest assured it will ship from Italy by April 18th." I was leaving for my wedding on April 23rd, and when I relayed my concerns he started yelling at me over the phone saying I don't know what he has to deal with, he "has to work with Italians," and said he has no control over it, then said it "wasn't my issue" which it certainly is. He rarely got my name right, he would call me by the wrong name often and even when I told him he would come back ON THE SAME PHONE CALL with someone else's order info. Incredibly unprofessional, rude, inconsistent, and all around a bad business. It's a wonder he's still in business. You can get this quality suit anywhere, you're paying more here for customer service and the personal touch. Save your money and go to a name-brand chain. Only reason this isn't one star is because I did end up getting the suit the day before I left for the wedding. If I hadn't called repeatedly, I doubt I would have it. Not once was I called first from Dash's about the suit I purchased. Not worth the hassle and headache.

Great store and merchandise. Apparently the rude staff is part of the equation. If you want snark,…read morethis is your place. Too bad.

Got a cute necklace and purse here. Great selection of preppy dresses and clothes and great pricesread more

I cant say enough amazing things about this place. I brought my dress to them last minute before my…read morewedding, because I felt my first tailor I went to wasn't doing something right. This mother daughter duo immediately helped validate me and helped to fix my dress. They did such an amazing work with such a quick turnaround because they knew it was important to me!! AMAZING businesswoman and amazing seamstress!! PLEASE go here. Their expertise and advice is so amazing and they truly listen to you, while giving you their professional opinions and options. Forever grateful to them for saving the day 3 weeks before my wedding!!!

I cannot recommend this team enough! I went dress shopping back in my hometown with my grandma, who…read morewas too old to travel to my DC wedding. We didn't find anything perfect, but I unexpectedly found a dress with potential that I think was supposed to be a bridesmaid dress. I brought it in to befitted tailoring to see if they could turn it into a true wedding dress and make some changes to the waist line, and they did such an excellent job! I paid almost twice as much for the tailoring as for the dress, but it was absolutely worth it. Thank you!!

I'm so glad I found Reza's shop, Barg Garments. I brought him a dress that was the wrong size. It…read moreneeded taking in at multiple points, and to be honest, it looked like I'd borrowed someone else's clothes. But it was what I'd chosen for a black-tie optional event, so I was hoping for a miracle. I tried it on in the shop, Reza studied it for maybe thirty seconds, took some measurements and made suggestions. No fuss, no upselling -- just a calm, knowing confidence. When I came back to pick it up, he brought it out and I immediately knew...it was beautiful! What had been a visibly misfitting dress, was turned into an elegant gown! I walked into Reza's shop with a problem dress and walked out with a lovely gown I can't wait to wear. That says everything. Thank you Reza, I am genuinely grateful. I highly recommend your services!

Not only did I find Reza to be incredibly rude, he actually damaged an item I brought in while he…read moresupposedly "inspected it" to prove that the retailer "didn't make it the right way."

I've come to Kim's many times for alterations and they knock it out of the park each time. Can be a…read morebit pricey, but I would rather have something done well, especially on expensive clothing items, than have it done poorly and not be able to fix it. Julie takes her time with each customer and really shows you her full attention to make sure the alterations they make are exactly what will look and fit best on you. Not to mention, Julie and all the staff at Kim's are always super helpful and friendly. I count myself lucky to have a business this reliable right down the street!

Had some pants that needed to be hemmed. Took a week to get back which was no problem. Paid $70…read moretotal for three. They did a great job but I didnt expect the cost. Then again, I should have expected that in the area. My pants were less than $25 total thanks to a great sale but I guess in the end I made up for regular price after hemming them. The joys of being vertically challenged! Ha! In all, I would return again but now I know what to expect. Parking is limited. FYI

Clifton Cleaners came through again for me. I needed alterations to my dress and needed a short…read moreturn around time. It was delivered right on time and they used the extra material to surprise me with a matching mask! Check them out for all your dry cleaning and alteration needs. They come to your house and their prices are reasonable.

THE SINGLE BEST dry cleaner I've ever used in my LIFE! The Owner, James G. is an upstanding person…read moreand the quality of CC's work is beyond reproach. I HIGHLY recommend CC's for all your dry cleaning needs... you will NOT be disappointed!