All about Jay,, Jay was amazing ! attention to detail and knowledge was exceptioinal .. I only hope the company takes care of him so he can be our technician all the time.. otherwise????? Its all about the quality personel the company has on the front line !!!!! David / Encinitas Ca read more

I have been a client of Joshua's Pest Control for many years, and employees like Leo are exactly what make this company great. Leo did an outstanding job. From the moment he arrived, he was professional, courteous, and very well-mannered. He took the time to thoroughly inspect the property, explain what he was doing, and answer my questions clearly. I really appreciated how careful and detail-oriented he was throughout the service. He did not rush the job, and he made sure everything was handled properly. Leo was respectful, personable, and a true gentleman. It is always refreshing to work with someone who takes pride in their work and represents the company so well. I highly recommend Leo and Joshua's Pest Control to anyone looking for reliable, professional pest control service. read more

Gave no clear eta or time frame for appointment. Just said at some point on Wednesday. Took time off work, got an eta call saying they were on the way and will be there in 30. 2 hours go by and they still didn't arrive. Another hour passes with no word. We called and the rep said theres a new note on our account that we have a locked front gate (it was communicated at the original booking call and during the notice call). Tech left without any attempt to call the 3 numbers on the account. So we would have been waiting even longer with our hands in our pants not knowing when to expect them. Called and complained and best they can do is send someone tomorrow, so we will miss another day of work and still aren't clear on when they feel like showing up! Ps your customer service rep never branded the call. read more

If your salespeople can't be bothered to follow and respect the instructions of no soliciting that's clearly on homeowners doors, then why would you expect us to think that you'd be able to do a good job following the rules involved in Pest Control? Be more respectful to homeowners. You have lots of reasons that people have no soliciting signs, some work late, some are veterans with PTSD, some are working from home in meetings. Horrible example for your company to have people knocking on doors that have no solicitation signs. It's 2026, we chose our pest control company based off of Internet Reviews. I suggest you do the same or just bother those that don't have no solicitation signs. read more

Very disrespectful door-to-door salesperson! Our home has clearly posted "No Soliciting" and "Do Not Knock or Ring Doorbell" signs. Despite this, the salesperson repeatedly knocked and rang the doorbell, waking my sleeping baby. When I answered the door and asked why he ignored the signs, he laughed, was dismissive and rude rather than apologetic. After I closed the door, he knocked again & even tried turning my front door knob and refused to leave. He continued to say disrespectful things and taunt me. That crossed a line and made me feel extremely uncomfortable / unsafe. I hope Joshua's Pest control takes this feedback seriously and provides better training to its sales team so other families don't have a similar experience. read more

Joshua's Pest Control - Disrespectful salesperson - Pest Control Near Me - San Diego, California

We're still dealing with cockroaches and ants but it's just our location and the weather. As long as we use Joshua's regularly, we're under control. Isac is our new technician and he's FABULOUS! Kind, courteous, informative. Very happy. Thank you Isac! read more

I am not sure where to begin here. So, I will start with the staff. They are professional and nice. The people on the phone are really nice too. Now, this is where I'm a little torn. We have had a wasp issue and this is why I contacted them. The first time a technician came out, he knocked down the nest, but just left it on our walkway. They returned because the wasps returned. Under warranty, no problem. They had to return because it was too high to reach with their equipment. Totally fine. So, wasps came back same area, so I told the person I spoke with that it was in a high area just like last time, to please let the technician know so he could come with the proper equipment. Technician comes, does not have proper equipment, needs to reschedule. I'm like, um, what?! We have a contract with them for a year of maintenance, but honestly, I am inclined to not renew it and look somewhere else for our pest control needs. read more

HARD NO from this company and their aggressive approach to how they market themselves in La Mesa. They have people riding around on a Segway approaching at inappropriate hours and times, seemingly to ask extremely invasive questions about when we will be home, perhaps to find out when we WON'T be home. Ian came to our door, Ian tried to solicit a neighbor at 8pm, and me at 8pm on a Friday when I was alone with a young child, shouting at me from 20 feet away. Another neighbor has footage of the same guy putting his hand on a door when they weren't home as if to check for a way to get in. Sounds like Ian is scoping out houses for a side hustle using this pest control company as a front. He had no business card, no marketing materials except for a laminated card with bugs on it, and refused to leave when I said the conversation is over. AND he didn't say he worked for this company, he said he worked for himself. So, a police report will be filed tomorrow. For some fishy behavior. read more

Been using Joshua's for over a year now and very satisfied with customer service and affordable pricing. They are very good at communicating via email, text and phone call before each visit. They also tell you who to expect at your home and include a picture. I appreciate that from a safety pov. I've seen a bug here or there in the house but nothing crazy. We still have alot of waterbugs, spiders and earwigs in the yard around the house. My understanding is the treatment is to keep a barrier so they don't come inside. Good plan... I wish it was for the exterior as well. I don't know if my neighbors treatment their yards and that could be a factor in the amount of activity. Good thing is the waterbugs are usually dead or dying but bad thing is it's at least 4-6 everytime I go in the backyard. The team cleans webs each visit but again, the spiders return. This is my reason for 4 stars because if I had a garden this service wouldn't help. I really wish it treated the yard so we could enjoy just sitting or playing outside. I like that at any point I can call for additional service outside of my quarterly visit. I started this service while my husband was deployed and we've kept it to give us a little time back. Previously, he treated the yard with a DIY subscription. read more

This is the second time that they sent someone to my house to disregard the No Soliciting sign that implicitly says do not knock or ring bell. I asked him why he did so and he lied and said that my neighbor behind uses them. That doesn't matter to me, and I know that my neighbor uses a different company. I would never use this joke of a company because this just shows that they think they don't have to follow rules and just plain don't care. I am looking into legal actions against them so maybe they learn. It just shows that they have a lack of respect and a disregard for others, not to mention using employees that aren't "the sharpest tool in the shed". Makes one wonder what kind of service you might receive from this company!! read more

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No integrity or respect. Rang my doorbell and knocked rather loudly despite a no soliciting sign right above the doorbell. The kid (possibly named Vincent) lied and said he didn't see the sign because he was on his phone. The doorbell cam shows otherwise. Despite pointing out the sign, he continued to try to give me a sales pitch. Based on other reviews, it seems like this company has a culture of aggressive and discourteous sales practices and they don't plan on changing. I normally don't do business with door to door salesmen, but will be sure to pass on the word about their practices. read more

I've never used this company, and I won't ever consider using this company. Why are your employees knocking on my door? There's a clear no soliciting sign.. Not only are they knocking but they're banging on the door. Like the damn police for over five minutes. I don't like to answer the door to strangers but when I do, I'm going to match their energy. I see that yall keep responding to messages that have had the same experience, yall keep apologizing for your employees, but do nothing about it. I'm gonna leave a review on the BBB website. read more

Salespeople ignored no soliciting sign, looked in our windows and then wouldn't leave, It's a bad sign when a Business resorts to blanketing a neighborhood with salesman because they can't retain clients. read more

Joshua's Pest Control - Joshua Pest Salesperson - Pest Control Near Me - San Diego, California

the salesman I talked with reassured me that the service would take care of black widows , and misc other insects , including rats/rodents , we have called numerous times , with complaints about black widows , rat activity etc. Joshua did quarterly service 2 weeks ago , I went out last night and killed over 170 black widows , several large cockroaches , misc crickets , ants etc . I called this morning and cancelled service . read more

These pushy and aggressive sales people keep coming to my house. They ring and knock aggressively and have horrible attitudes when I tell them we aren't interested. They wake up my kid from his nap and interrupt our family dinners. Ironically, the sales people are the pests at this pest control company. read more

They do fine when they come to your house to spray for pests. Their cancellation process is ridiculous. No way to cancel online. You call and have to be transferred to a manager to cancel. I have called three times and a manager has somehow never been available any time I want to call and cancel. Manager has to call back on their own timeline, when its convenient for them. You should not have to jump through so many hoops when you want to cancel something you are no longer on contract for. If your product is good enough, it should speak for itself and you would not need to unethically make it impossible to stop service. read more

I had Joshua's for several years. It was set up on a quarterly program. They must have lots of turnover because every time I would have a different representative. I would review the spray areas and the request not to leave standing liquid on my patio areas. It drys with markings on my painted flooring. After several requests and phone calls, I have decided to cancel my service. I will be moving on looking for another company. read more

we have had them for many years but when we call and say we have rats every single day coming up on the patio and eating food they say they will come the next day between sunrise and sundown!!!! when we call at 3pm for an update they say they can't track their drivers and they have no idea when they will contact them. So now we are off to the store to get a mouse trap at the store and do it ourselves. Not great communication and we still have lots of rats and when we ask for help they are too busy. read more

Solicitor walked right into my garage and worked his way up to the DOOR LEADING INTO MY HOUSE as I was holding my baby. Very aggressive and wouldn't take a hint, seemed like he was trying to get into the house to the backyard, after I told him baby needs a nap and that we will contact him. He then asked for my phone number to send his digital business card with which I firmly said I'm just going to take a picture. He finally got the hint and walked away looking frustrated and shaking his head. I was initially interested but I have such a bad taste from this company at this point. read more

Joshua's Pest Control - Pest Control Near Me - San Diego, California

Alex was professional and friendly. I asked him to concentrate on treatment for ants as well as regular spraying. He assured me that the treatment should help with our ant problem. Thank you Alex. read more

We had Skyler come over to treat our home this week. He was very professional and efficient. We already found a few dead spiders the next day. The product works well. They have a very efficient sales and follow up team. Great experience. read more

I opened an account yesterday and the sales rep was kind but very persistent. Honestly we needed pest control because we had ground squirrels that were digging all around the house. The rep said they did take care of ground squirrels with bait and I asked that repeatedly. When the technician came today (the next day)---James was great and honest saying they do not catch ground squirrels and apologized that we were misled. He said many of these reps come from out of town and are unaware. DISCLAIMER I would say 5 stars for James and his service. The sales rep did text me personally and apologized saying she was told the company does treat ground squirrels. These reps were young, not from San Diego, nice and always making compliments of course, from what I gathered about 40 that come from a variety of places, each one trying to close around 3000 accounts in surrounding neighborhoods for this national company. Each account (if same as mine at bottom tier) is around $750-800 per year (initial fee and 4 quarterly payments) so doing the math that is just around $90 million per year in sales (at the very least) they are aiming at for sales reps to push out. I get it, it's a business and people out here trying to make $$$ so I am writing this for transparency and awareness of the press that is on these sales reps. I tried cancelling today by calling---as pitched it was supposed to be an easy "3 day open for cancelation" I didn't even have the technician do any work he just came by to explain. The rep named Alba said, "I have to have an accounts manager reach out to you because I can't close your account just to make sure everything is clear." I was a bit taken aback as I said, "I just signed up yesterday and no service occurred shouldn't it just be an easy close?" Alba said he can't do anything and I requested the account managers call back today so I can close this account and I have to travel today and they have all my information. He responded saying that they are pretty busy today---but will try. Like many of the lower star reviews have stated this company makes it challenging to cancel. If I did have service and cancelled after 1 month there is an 80% fee charge and for many that is around $580. Of course easy to sign up and they get back to you ASAP but my experience trying to cancel so far has been underwhelming. UPDATE: The excuses so far with not being able to talk to account manager--1. They are all busy 2. The person assigned to me probably is in an area with no cell service. The next next day I talked to Angelo who said Nick from account management will call me soon. I said I hope to because I will be calling every hour to get to someone that can help me. And Nick did call back and I finally got canceled. But boy did that take lots of time, investment, energy and stress. The response was they will use this for training purposes to help for the future. I hope so. read more

Joshua's Pest Control - Pest Control Near Me - San Diego, California

Updating my review after another frustrating experience with Joshua Pest Control. I have contacted their office three separate times requesting that they stop soliciting at my home, yet another salesperson showed up at my door again. What made the situation worse was the salesperson's attitude -- he was dismissive, disrespectful, and spoke to me as if I were an idiot for repeating a very simple request. Regardless of the quality of their service, repeatedly ignoring homeowner requests and sending aggressive door-to-door salespeople is unacceptable and extremely unprofessional. read more

We hired Joshua's Pest Control to seal up any rodent entry points, remove insulation, and add new insulation in our attic. The job took about 5 hours and they left everything super clean! Chris and Marcus and Rob were very professional and efficient. They did a really great job! Thank you! read more

This review is not about their pest control service. This review is based on what happened at my front door yesterday. And it is on that basis that I would never hire these clowns in the first place. Twice now in the last six weeks a door to door solicitor representing Joshua's pest control services came to our door. This despite the two clearly marked and visible no soliciting/do not knock or ring doorbell signs. Yesterday a solicitor, who eventually gave his name as Dalton, came to our front door and rang the doorbell. I was not in much of a mood to suffer his disregard and lack of respect for our privacy. When I asked him if he could see and comprehend the two no soliciting signs, Dalton stated that he could not read. It went downhill from there. I asked him to leave and he continued to chirp away, eventually lobbing insults at me. Bear in mind that to solicit door to door in San Marcos, the solicitor must have a visible permit and must show ID upon request. Both of these requests were refused by Dalton. I contacted the local Joshua's office and spoke with Nick, the on duty manager. He was receptive and apologetic. He also stated that he had never had any complaints previous to mine. Later, upon reviewing this company, the complaints that I found posted regarding these similar sales tactics are legion. With so many similar complaints, this company apparently either tolerates or trains this behavior among their solicitors. Either way, it is an exceptionally poor way to garner new business. Rather, it has had an opposite effect. I would NEVER recommend this company to anyone, at anytime, for any reason. read more

Their salesperson in the eastlake area was extremely rude to my parents. D2D sales is tough we all get it but its no excuse to treat people like trash. You can tell the real value of a company by the quality of their staff. My in law is a client of Joshuas. They'll be going with someone else who knows how to provide a professional service after today. read more

10 stars if I could! Blake from Joshua's Pest Control was incredible. From the very beginning, he took the time to explain everything clearly and made sure I fully understood the treatment process. He was also very fair and gave me a great price. I actually spoke with five different pest control companies, but Blake was the one who made me feel the most comfortable and confident moving forward, especially since it was my first time treating my family's property. Blake truly went above and beyond. He helped me every step of the way, was always patient with my questions, and never made me feel rushed. What really stood out was how genuinely kind and helpful he was. He even took the time to respond over the weekend, which meant a lot. You can tell he really cares about his customers and takes pride in what he does. I also want to mention Mark, who was wonderful helping with customer service. He was very friendly and helpful and made the overall experience even smoother. I'm so grateful for the service and highly recommend Blake and the team at Joshua's Pest Control! read more

We've been using Joshua's Pest Control for over 2 years now and while it is on the pricey side, it's worth every penny. Very happy with the services and haven't had any insects invasions since. Recently Massoud came to service our property and he did a great job. Very professional and personable. Thank you! read more

We had a very positive experience with Jonah at Joshua's pest control treating cockroaches and insects around our house and ADU. Jonah was very thorough with the pest removal and was also a great communicator as far as when he would arrive and what he did while there. They solved our problem. And the company was easy to work with and they followed through with what they said they would do. read more

Joshua's Pest Control did not disappoint! Professional, very thorough and friendly service. Saul S, was here over 2 hours for a first time walk through and explained beautifully step by step what he was doing. Super thorough, reasonable pricing, and excellent service! I would recommend them to my neighbors. Warmly, Carolyn Soylular read more

Joshua's Pest Control Sales Representative arrived at my front door at dinner time. I told him I was not interested. He asked about my pest management. I asked him to leave or I would call the police. He gave me a reply about "calling the police". I said you are trespassing. I had to open the garage door to confront him to make sure he left. *Please do not sincerely apologize for any frustration occurring. It continues and you condone it! read more

I have been with Joshua's for multiple homes for many years. Several of the homes are rentals which has caused a need to adjust services now and again. Every time I have had to make these adjustments, I have had to speak with my account manager, Genna. GENNA IS AWESOME! She has been professional, accommodating and flexible to my past control needs. Honestly, Joshua's does a very nice job as a company but I remain with Joshua's because of Genna. Thank you Genna for all your help and as usual we'll speak soon! read more

Sebastian and Jonah are fantastic. They were both here today for my regularly scheduled maintenance, as well as a rodent problem in my garage(!). They found all the possible entry points where the mice were entering my garage, offered possible remedies, and executed everything perfectly. They are both extremely professional, friendly, and clean. Thanks Sebastian, Jonah, and Joshua's Pest Control. read more

Great service and very professional. Chris, Marcus and Graeme did a very good job! Went above and beyond to complete the job in one day. read more

When I called and asked for help with a particular pest, they acted like they could handle it without a problem. They ended up spraying an "experimental" spray - twice - and not only did it not get rid of the problem, it made it worse! When I asked the technician what we could do if the second spraying didn't work, he told me they'd just keep spraying (the spray that didn't work). Clearly, there wasn't a plan B if this experimental treatment didn't work. When the problem got worse and I called, they told me they couldn't help me and "best of luck to you." Here I am dealing with a full infestation! Needless to say, I switched to a different pest control company. read more

Worst experience with these people. It is a hit and miss for getting a technician who knows their work. They give me few days long appointments because I am requesting specific technician and I am willing to wait, however, each time different technician shows up. Sadly It has been an inconvenience and annoying experience for me unfortunately, ,I am stuck with them because they made me to have one whole year contract, I will honor the terms because I have to but at the end of it I will cancel with them. It was nothing but headaches with Joshua's Pest Control. read more

The pest control people are hitting my neighborhood hard. Fourth salesperson in two months, today we had a young man from Joshua's. Whether it's by phone or in person someone selling you something unsolicited is spam, unfortunately the ones in person you can't block. One star for the person being friendly. read more

We had a Joshua Pest Control sales rep interrupt our dinner by knocking on our door in the Rancho Bernardo area where our neighbors and our home had clear friendly "No Soliciting" signs. Door-to-door knocking is an old school direct sales business model which can earn a very bad rep especially in today's digital world. Next time just leave a business card,flyer, anything. This model will kill your hard earned Yelp, Google, NextDoor, etc. reviews and destroy your companies reputation in San Diego Country. The neighbors will be reporting this to the HOA and they are looking into fining Joshua's Pest Control for violating any regulations and consumer protection laws. We all have enough evidence from our Google Nest, Arlo, Ring, and SimpleSafe cameras. This business model puts a bad taste in our mouths and I highly recommend these other Pest Control companies in the San Diego area that respect your privacy, have FIVE star Yelp/Google reviews and have adhere to better business models: HomeShield Pest Control Thrasher Pest Control Simple Pest Management Green Flash Pest & Termite Control read more

We have been using Joshua's for the past 3 years and they are very reliable and through. I highly recommend. Today the guy found some ants I've been trying to locate. So happy to have someone as knowledgeable as Joshua's. read more

Extremely aggressive, opaque, unethical sales tactics employed by their rep who came knocking on my door. Pulled a fast one on me and now I have to physically deliver or mail a written cancellation notice within 3 days. Stay away!!!! read more