I want to share my experience. I have never had my hair professionally done before, so I didn't…read morereally know what to expect. I simply wanted to go darker by adding lowlights to my natural copper hair. I showed a reference photo and was told that to achieve the look, I would need highlights first and then an all-over color. I also asked for layers and curtain bangs without losing too much length (my hair was last measured at 30 inches). I am 17 and was getting my hair done for my birthday. I made it very clear that I wanted to keep everything as natural as possible--no heavy or extreme colors, and nothing so dark that it would look unnatural as it grew out. At first, I liked the color when it was wet. Once it was dried and styled, the lighting in her studio made it look close to what I had imagined, so I initially believed it was done correctly. However, I also wanted a butterfly cut with layers while keeping my length. Joy responded with, "That's not happening. I don't care what you want." After drying, my mother and I had to practically fight just to get her to blend my curtain bangs and make them wispy (I have very thick hair). When my mom tried to stand up for me, Joy became combative and rude. Every time I mentioned layers, she would say things like, "No, you don't want layers. I promise layers won't look good. I'm not doing layers." I felt pressured to trust her because she said she's been doing hair since 1993, and her reviews initially seemed good. After looking again, none of the reviews are recent (all over three years old), and the most recent one is extremely negative. I paid $120 for what I thought I loved--aside from not getting layers--but the moment I left, I felt overwhelming dread. In the car, I noticed my ends were the exact same color as my original hair, even though she supposedly did an all-over copper brown. My roots are a very dark, unnatural red under my top layer of hair, almost peekaboo-style, which is absolutely not what I wanted. The colors do not blend, and I can't even see the highlights she claimed to put in. After researching, it's clear the color was not left on long enough. The color on the left side of my roots was left much longer than the right side, and my ends--like I mentioned--are completely unchanged. She applied color, aggressively "massaged" it in, washed her hands and bowl, and then rinsed and shampooed my hair. The color was on my ends for maybe five minutes. The entire appointment lasted from 5:45 PM to 8:24 PM and felt rushed and extremely unprofessional. As someone who has never done anything to their hair besides simple trims, I didn't know what was normal or what to question. I felt forced into what she wanted instead of what I asked for. She was rude to my mother when she tried to advocate for me, and now my hair is uneven, poorly colored, and badly blended--especially the bangs. She was still paid $120 for a service I am deeply unhappy with, and this experience has caused me severe emotional distress. I've been crying for hours. I will never be going back to Joy, and I do not recommend her services. Also after my mother and I did some more research, all her hair images are from Pinterest. We reversed imaged searched her pictures they are ALL from Pinterest. I also want to note that her house smelled of marijuana.

Joy is so nice and works with you to get you the right color and hair style. I have been going to…read moreher for 3 years.

Overcharged for poor services Hairstylist name maryland…read moreCost $230 plus $60 to fix it so $290 My really good friend found this salon to get her hair done. And they overcharged her big time and did very shoddy work on her hair. She even went to a few other salons, and they all said the same thing that my friend was taken advantage of and the work they did on her hair was improper and not correctly done!! Beware ladies beware !! My friend paid $230 and then they're asking for 60 more Dollars to fix her hair after they screwed it up.

Merilyn is the absolute best at Èternitè Salon!…read more She always makes sure my hair is styled and that I am feeling beautiful before I walk out the door! She cares about the overall health of her clients hair & uses only the best products. I'm really lucky I found her!!!

Great salon, great atmosphere and very casual. If you're a rich, big-city a-hole stopping in I.F…read more on your way to some fake pampered "wilderness experience" up in Yellowstone, do yourself a favor and save your salon visit for some uptight snob-shop in SLC. No one really wants to hear your short-sighted, petty complaints. If you are a normal human being who doesn't live to berate service providers, you'll love Defining Line. They are knowledgeable, flexible and skilled at a variety of treatments and styles. Great products, too. Unlike the one-star, one-time-visit, know-nothing whiners, I actually go to this Salon on a regular basis. Sorry folks -- but my opinion is worth more than yours, and this place is awesome.

I went for a haircut. The owner was the one to cut my hair. She was distracted constantly by…read moreeither others that were in the salon or her phone. It took over an hour and a half for her to finish (this was not a complicated cut). I felt like an object in the chair as she seldom acknowledged that I was even there. It was way too expensive for what I ended up with. I have had much better experiences with someone who actually engaged with me during my hair cut for much less and looked just as good as this. Will not return and since I've been there, I've told people about my experience just so they would be forewarned.

I found Courtney on Instagram before the Marine Corps Ball. Her feed was beautiful and I just knew…read moreshe'd take care of me. I booked the appointment without even meeting her and I'm SO glad I did. I showed her 2 pictures and she knew what I wanted. I was overly thrilled with the outcome and the appointment was amazing! We chatted like we knew each other and the appointment flew by! I'm so glad I found her and hope we cross paths again soon!!

HIGHLY RECOMMEND!!! This is definitely who you want to go to for extensions!!! I've seen some real…read morehorror stories when people have gone to someone with less skill..... but Courtney IS THE BEST! She does such a good job with stitching and blending that the rows are invisible. even my boyfriend didn't know I had hair extensions. And, thankfully, she installs them so they are both comfortable and durable! I have a VERY physically demanding job and I spend long days sweating with a hard hat on... But I have never had a problem. Plus she is one of the coolest people you'll ever meet!

Had an absolutely amazing experience with Merilyn! I am a curly girl and super picky about haircuts…read morebut she had a vision and executed it flawlessly! Best haircut I've had in years and super friendly! Highly recommend!!

Merilyn is the absolute best!…read more She always makes sure my hair is styled and that I am feeling beautiful before I leave. She she not only does awesome cuts & colors , she cares about the overall health of her clients hair! She is always accommodating to my schedule & keeps me up to date with the most hair health friendly products! To see more samples of her work, check her insta @merilyshairbrain

Salon, Technician, didn't do a great job She razor cut. The front' now can't get out of my face e!!​read more

Absolutely horrible, I asked for an inch and a half off and they took off three and a half. 10/10…read moredo not recommend. Horrible haircut. The vibe of the shop was fine but the guy who helped me was rushing and rude.

Always a good cut and using the online Reservation system…read morereally cuts down on wait time. They use notes so you always get a consistent cut no matter who cuts it.

My husband and I are on the road and needed to find a place for a hair trim for me and a beard…read moretrim for him. Let me start by saying I am one of those that cuts her own hair until I need a professional touch. This was the day, Jennifer greeted me and patiently listened to my, not too short, need layers, etc. I cannot tell you how pleased I am with the cut. I wished she worked close to my home so I could use her all the time. Thank you Jennifer, you did an amazing job. My husband was pleased with his beard trim also.

I was passing through from California to Utah on a road trip and Saylee was able to fit me in to…read morecomplete the stages of my transition to pink hair. It turned out amazing and it washed out beautifully. I was super nervous since, well, pink hair. But it was on my bucket list and I loved it! Check out Saylee's Instagram feed and you'll be convinced how talented she is!

From the owner: I love to create individual and unique hair color and cuts that fit your personality and lifestyle…read more Creating low maintenance blondes and balayage to accentuated your best features is my passion!