Buying was not a problem; delivery was on schedule. However, the light kit for the fireplace was…read morebroken and reordered by John...he refused to answer our numerous calls about this issue and left the payment for labor to install the new part to us. Buyer beware!

Very rude! I simply asked a question and was told to "google" it on my own. Apparently they cannot…read morehelp you unless you use them and pay them. Wow, unbelievable, in the middle of saying something on the phone I was interrupted and told I could not be helped and then they hung up on me.

Our fireplace wasn't working and LI Fireplace was easy to communicate with for an appointment via…read moretext. The service was seamless and affordable. They helped with our pilot light, cleaning, and a remote reset. We will definitely call them again in the future. HIGHLY recommend!!

Used service for years. The best on Long Island. So experienced, best quality and fair prices!!!…read more Jim is professional, polite and enjoyable. No one better.

We had a gas fireplace installed and we are so pleased with the beauty and functionality of our new…read moreaddition. My husband who is a building inspector had nothing but rave reviews for this company. They were professional and honest. They cleaned up daily and finished the job quickly. Our living room looks so beautiful and we have received many compliments!! I have the joy of changing the decorations on the mantel each month. Highly recommend this company!! You won't be disappointed!

Highly recommend CMJ for fireplace and firepit installation or repair. I will only call them for…read moremaintenance and service calls. Very knowledgeable and reliable. They are experts and top notch. I've been using them for the past 6 years. Their pricing is fair and they do quality work. I had used someone prior to them who incorrectly installed my fireplace and CMJ quickly figured out what was wrong and corrected it.

After 27 years with a wood burning fireplace and all the mess that creates, my wife and I paid a…read morevisit to Village Fireplace & BBQ. Kevin took the time to thoroughly educate us on all the options and process of converting to gas's. He walked us through the burner types, log options as well as add ons with no pressure. He also gave us a great recommendation for a plumber to run the gas pipe (JLM aid Bayshore). Kevin was so accommodating and we'll coordinated, we were able to get everything installed in one day (plumbing, burner install and log set up). Matt, the installer, was excellent! He installed the burner, set up the logs and embers and provided us with detailed instructions for running and maintaining the new fireplace. Village Fireplace & BBQ was super knowledgeable, reasonably priced and very well coordinated. We love our new fireplace and can confidently recommend Kevin, Matt of Village Fireplace (and JLM Plumbing)!

This is the best place for a fireplace on long island. All the celebrities go there from long…read moreisland, he has the best high quality fireplaces. Which we now have in our basement thanks to him! Kevin is the best and nicest. Sat with me showing me all the fireplaces and even let me order the newest and best despite it not being in the store yet! We love it and it's our highlight of our newly finished basement. Everyone loves it, it's gorgeous. We couldn't be happier. Need to go back eventually for a grill since our's is an old POS. They have grills too!

I needed my chimney repaired, and quickly, since it was early December. I called several places for…read morequotes and Fred's came in with the best price and included additional services that Mike suggested. Mike and his crew rebuilt the chimney from the roof line up, fixed the broken flue top, installed a liner, and cleaned my dryer vent (which hadn't been done in years). Carol called to confirm the time and work to be done and the team showed up exactly as promised. They worked quickly and efficiently, and left everything clean. Even my neighbor commented on how nicely everything turned out. All in all, I am very pleased with the job they did.

I needed my chimney looked at quickly and was able to get someone from Fred's to come the next day…read morefor a quote and repair the same day- very happy with the service and quality of the work- everything went smoothly and hopefully my chimney is set for a long time now. highly recommend these guys!

Dunrite Chimney is awesome! They installed my Merrimack stove, put in liners, fixed parts when…read moreneeded, and handle my yearly cleanings. Super honest, reliable, and easy to trust--I don't even think twice about leaving them to work while I'm downstairs in my office. Hard to find that kind of service these days!

My pellet stove just died! I was really hoping it could be fixed. So I called Dunrite and the…read morereceptionist, who was very nice, quickly set me up for a check up of my equipment (it's $150 just for coming and doing basic maintenance). Two gentlemen came and worked on my equipment (they really tried to bring it back to life but the thing was just too far gone). They ordered the part, we set up a new date to install it, so that by a week later they were right back to finish the job and install the part (a blower). When they came back, within an hour... not only was it working again, I had my buns pressed right against that grill warming them up against this everlasting cold in NYS! LOL I have nothing but praise for my experience with them. I will be using them in the future for maintenance of my equipment. I recommend them.

This company is the example of professionalism, service and customer support.The staff is friendly…read moreand eager to assist . I would buy another fireplace from them if they didn't take such good care of the one I have!

Awful awful. Already spent 800. dollars for new log set, service call. Pilot light keeps going…read moreout. Had an appt between 12-4. Called at 3:55 to say he's running late. Like my time isn't important? Just called to say NOT COMING!! Worst Customer service ever! Do not even thing of using Embers. Nasty nasty