I've been going here for at least a decade now. Pop in once in a blue moon to get my watches links…read moreremoved or battery change. And each encounter is always the same, quick and efficient. The owner doesn't speak much, but his expertise speaks volumes. I recently came in about two weeks ago to get the links removed from my ine-expensive Casio watch removed and I think the whole experience took less than 30 seconds. I literally walked in as he came back from break, said a sentence or two, took measurements of my small wrist and removed the links in front of me, free of charge. I'm happy this is in my hometown and sits on a plaza next to other retail businesses. Easy to find and hard to forget that this is the only reliable watch repair I could find in town.

Brought in an inherited Citizen watch. Dead battery and was too big for my wrist…read more The shop is literally just a counter, a workstation behind it and that's it. Handed it over, he inspected it immediately and got straight to work. Didn't ask any questions. Didn't make small talk. Just fixed it all under 10 minutes. Then he told me the price was $15. Didn't even quote upfront, just said it after, but that was an amazing price. Simple job, but he does good work.

I bought my wedding rings from them. I have no complaints, they were able to offer monthly payments…read moreand adjusted the size on the rings in a timely manner. This place was the one that had the best prices in gold. Compre mis anillos de matrimonio con ellos. Fueron muy amables y también ofrecen pagos mensuales. Definitivamente uno de los lugares mas económicos y confiables! 5 estrellas!

From the owner: Looking for the perfect jewelry store in San Jose? Whether you're on a tight budget or looking to…read moresplurge, this guide has got you covered. Discover the top jewelry stores in San Jose for every budget!

I needed a necklace clasp repaired so I went to Vardy's after reading reviews online. The…read moreexperience was first-class! I was greeted shortly after walking into the store and after a brief description of what I needed, Moremi took my necklace to the jeweler in the back. After just a few minutes, she came back with my necklace expertly repaired. It was a great interaction that exceeded my expectations. Highly recommend Vardy's.

I had an exceptional experience with Vardy's Jewelers. They created a custom ring for my fiancé as…read morea Christmas gift, and it turned out even better than I imagined. The craftsmanship is outstanding -- the design, quality, and attention to detail are truly stunning. Beyond the beautiful final piece, Misha's customer service was just as impressive. From start to finish, he was thoughtful, responsive, and genuinely invested in bringing my idea to life. The entire process felt collaborative and stress-free, and I always felt confident I was in expert hands. My fiancé absolutely loved the ring, and it made the gift incredibly personal and meaningful. If you're looking for a jeweler who delivers both exceptional craftsmanship and top-tier customer service, I can't recommend Vardy's Jewelers highly enough.

We had the best experience getting our custom engagement ring from VVS Jewelry Co / Hung Phat USA…read more They made the whole process feel so special. The ring was perfect and exactly what we envisioned. Ann handled our main consultation and guided us through the entire process, showing us all the beautiful options available. We highly recommend Ann. She is incredibly knowledgeable, patient, and amazing at what she does! Val was also fantastic, stepping in for multiple steps of the process when Ann wasn't there to ensure everything stayed right on track. Thank you, Ann and Val, for helping us create the perfect ring!

We made an appointment after seeing some ads on Instagram for a free ring consultation. My bf and I…read morehave no knowledge of trying to pick out an engagement ring and what to look for, so we decided to book an appointment with Hung Phat. I reached out to them via dm to place an appointment, but you can also do it yourself on their website. I asked whether we would need to commit to anything during the appointment and they said no. This made me feel a bit at ease, as we were just planning to go in to explore our options and become educated in picking out engagement rings. They responded very quickly to my dm and helped me make an appointment, answered any questions I had, and added me to a text chat where I could send in some ring inspos and what styles I was looking for. We came a bit early, but they were able to accommodate us. We were guided to a table reserved especially for us and were offered champagne or sparkling juices/water and some cookies as snacks. Our jeweler, Lyn, was very easy to talk to and she made us feel very comfortable during the entire appointment. We told her that we didn't have much knowledge about picking out a ring and what to look for, but she was able to help us through the entire process and guide us through all of those steps. We had a ring design in mind already and we showed her the photo and she was able to show me the similar setting, diamond shape, and carat size, against my finger. We tried on different band widths to see which one I liked better, went over the 4 C's (color, clarity, cut, and carat weight), and explained to us what they meant. She showed us different diamonds in different carat sizes and the differences in clarity grade between them. My bf and I really learned a lot during our consultation and are very glad we booked an in person consultation with Hung Phat. I'd like to thank Lyn and Val for providing us with excellent customer care and helping us in our ring journey.

Have been a long customer of this repair shop! It's a useful gem in Eastridge mall on the first…read morefloor by the post office. It's a small shop that retails jewelry and watches. My family and I have been going here for years for watch battery replacements, and the prices are more affordable than other shops. Quick service of 15 minutes. Dependable, reliable, and quick!

I've come here to Quick Service Jewelry Repair a few times, first time being my bro in law's…read morepurchase of an engagement ring, another being my engagement band being hugely damaged [as for the reasoning, I will stay mum]. This most recent visit was to get a gifted watch up and running... As always, the owner himself is very honest and gets straight to the point. He's not overly friendly but I wouldn't consider it standoff-ish either. He's just a man who is all about business. What is it that you need and let's get down to how we can accomplish that.... Service is pretty prompt and I can typically come back within the hour or so to pick up my belongings. Prices are reasonable and more importantly, the business is reliable!! 4 stars. I know I'll be back for my repairs and battery replacements.

Willow Glen Diamond Co has been outstanding since day one. Always very kind - efficient - and super…read moreknowledgeable. I DRENCHED my ring in super glue and it has tiny diamonds on the band - they were able to clean it for me perfectly despite it possibly neededing extensive repairs. Thank you WGD Team!

A few months ago my boyfriend and I started looking for engagement rings. I really wanted an old…read moreTiffany's setting that I had seen many years ago, but I couldn't find anyone selling a ring like that. I didn't want to compromise so I knew I needed it custom made. I researched online and saw that Willow Glen Diamond Company made custom rings, so we casually stopped in to talk to them. Tina (she is so sweet!) talked to us about what we wanted and then introduced us to Terri who sat down with us to educate us about ring shopping. We were amazed by her knowledge and honesty. She was clearly not pushing a sale. It was obvious that she wanted to help us regardless of whether we bought from her. We had intended to "interview" several different stores before making a choice, but after we walked out the door my boyfriend said exactly what I was thinking, "we aren't going to look anywhere else, this is the place and I trust Terri." Our trust (and even friendship!) continued to grow with Terri and we picked out diamonds and designed the ring. I have never seen a ring more stunning in my life. It turned out even better than I imagined. I thought a custom ring would come close to what I wanted but this exceeded what I was even dreaming of. I don't know how that's possible but I'm in love with my ring and so grateful that I found WGDC. Thank you so much, Terri and team, for making this ring come to life!

I had two thin gold chain necklaces with broken clasps, one with a pendant that's not removable…read more They both had small clasps that were bent with pieces broken off from forcefully pulling them apart when they got tangled together. I was worried they couldn't be fixed easily since they were so small. I found Ali's on Yelp and brought the necklaces on Saturday afternoon. Ali told us there was a chance the clasps could break in which case they would need to be replaced. If he could fix them, we could pick them up that evening or the next day. He texted me later that day letting me know they could be picked up the next day. The necklaces and the fixed clasps look and work great. I can hardly visibly see that they had to be fixed. The whole process with Ali was very clear and smooth and I'm really happy with his help!

He's an excellent jeweler. Fixed a ring of mine, gave me a good trade on a number of various gold…read morecharms some 10 some 14 karat and in exchange made a nice pair of 14k gold earrings for my wife.

My wife and I got her engagement ring and both of our wedding bands from Or Diamond, and we…read morecouldn't be happier with how everything turned out. The quality of their jewelry is absolutely beautiful, but the main reason I'm writing this is to highlight their incredible customer service. ​They genuinely treat you like family from the moment you walk in. What stands out the most is their absolute commitment to making sure you are 100% satisfied with your pieces. Even when there were minor miscommunications or hiccups along the way, they went completely out of their way to make things right, often at their own expense, and never once made us feel like an inconvenience. ​It is so rare to find a business that values its customers this much. I can't recommend Or Diamond enough if you want a jeweler you can truly trust!

Sovann was incredibly kind when I stopped in last week for an appraisal. He cleaned and inspected…read moremy wife's engagement ring for free and recommended another shop since he couldn't do an appraisal as quickly as I needed.