I had this company perform the regular maintenance and cleaning of my two oil burning furnaces and one oil burning hot water heater on October 22, 2025 at a cost of more than $500. On January 30, 2026 I had an oil tank service company inspect my system where there found a drip coming from one of the oil burners. There was no "active" dripping indicating that it was a very, very slow drip that had soaked the absorption pad placed under the burner by the J.P.Parks service technician three months earlier. After contacting J.P.Parks regarding this, their response was less than satisfactory, blaming me for not regularly inspecting their work for proper performance, and telling me that there would be a $160 charge for them to correct the leak. (See text message screenshots). Apparently, if this company is used, the customer is responsible for assuring the work has been properly performed, and is responsible and liable if it has not. This company also scheduled an oil tank service appointment with me and then blew me off with no explanation in the middle of the worst weeklong cold snap we've had in years.
UPDATE: 1/31/26. So I had to have another company come to service the burner to fix the leak. The technician showed me the "gun" which is where oil is atomized for ignition, and is the most important part that needs to be properly cleaned when maintenance is oerformed. The technician states that this piece was not properly serviced three months ago as it is caked with dirt accumulated over a much longer period of time. (See photo) read more