Excellent considerate service. Vehicle had embedded nail and Service technician handled issue…read moreimmediately, removing nail and putting me back on the road. No cost under the circumstances, I am a local neighbor. Highly recommend Chapman Auto Repair Service auto for quick and professional service.

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

Was looking for a highly rated auto shop near my job to get a quick oil change before work starts…read moreand was not disappointed. My request went through the Yelp Project page first and Jose was very fast with his response. He told me I could come in on a Friday morning as a walk in. Gino who took care of my intake was very friendly and made me feel welcome. They also had a comfy waiting area stocked with complimentary coffee and snacks, but I didn't need to wait long because I was out of there within an hour, oil changed and tires rotated. Their prices are fair and they accept both credit card and cash/Zelle (if you want to avoid the 3% credit card surcharge). During the oil change they also noted some things that will need repair, but weren't pushy with their recommendations. For that I am very appreciative, and will most definitely come back for their continued services.

My car wouldn't start because the battery was drained, so I had it towed to a shop that advertised…read moreelectrical repair. After explaining the issue, I was told they would diagnose the problem and call me with their findings. A few hours later, I called for an update and was told they had found a parasitic battery drain and needed to run additional tests. Later that day, they called back and said the problem was simply a faulty battery and that replacing it would solve the issue. I approved the repair, which ended up costing about $430 for the battery. After picking up the car, I immediately noticed that some of the electronics were not working correctly and it still felt like the battery was being drained. Because the original diagnosis didn't seem to match the symptoms, I took the vehicle to Al's Electric Repair in Anaheim, a shop that had successfully fixed an electrical issue on another vehicle of mine. Al's quickly identified a parasitic drain caused by a camera installed inside the cabin. Once they repaired the drain, the electrical issues disappeared and the car has been running properly ever since. What concerns me is that the first shop initially told me they had found a parasitic drain, but later concluded that the battery was the only problem. Whether the battery needed replacement or not, the actual drain remained and was causing the issues I brought the car in for. Based on my experience, Al's Electric Repair accurately diagnosed and repaired the problem, and they have now successfully resolved electrical issues on two of my vehicles.

Got the Power Steering line leak stopped! Joe and his team are friendly and super honest and is…read morevery upfront about the costs.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

My Lexus was in need of an oil change so i began looking up local businesses on yelp, I came across…read moreAuto Pros randomly and read a few of their reviews.. I was convinced this was the place to go to! I called and Tom picked up almost instantly! I gave him a few quick details of my car and he gave me what I believe is the best price on this side of OC! I showed up to the Auto Pros shop. Spoke with Tom. Handed him my keys and his team got to work and finished within 25 minutes!! Auto Pros is a good and solid business, I swear it. Thanks again Tom!

Tom at Auto Pros is such a good guy, honest always upfront with pricing and cost. Gives you the…read morebest price possible. I've had my water pump changed out here. I just did the front brakes and very very reasonably priced cheaper than the five other places, I went to just to check prices.. I will continue to be a loyal customer to Tom at Auto Pros.

Our last experience with Johnny was amazing. We had him come out once again and he was excellent…read moreagain. I can't see enough good things about him. He is honest. He doesn't try to oversell and what he fixes this fixed. I don't think you'll be unhappy at all working with him. I highly respect him.

Johnny has always been super helpful, honest, reliable, and respectful. He has shown up to fix my…read morebumper, replace lining, oil change, replacement starter for a reasonable price, and fixed a one off issue where my car wouldn't start and he figured out that the people that replaced my battery had put these paddings on, so the battery didn't connect properly and recharge. I'm never going to anybody else again. Johnny is my number one when it comes to taking care of my car and helping me out. Thank you, Johnny. I appreciate you and your services. And you do an amazing job.

I would like to take a moment to truly thank Keith for his hard work and dedication to fixing my…read morecar. He went above and beyond all my expectations, truly a great mechanic. Had a super mysterious clunking when driving over bumps & dips due to previous mechanic mistakes, and he took some of his personal time to come with me and to hear it for himself. They priced very fairly and had an incredible turnaround time, typically done within the same day. Thank you Keith for all that you do, I will be back because of you for the foreseeable future. PS: Keith, the sound is completely gone. Again, thank you.

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.

It's rare to find kind people who truly care about clients in this industry. It's surprising to…read morecome across people like Arnold and Arnaulfo. Their prices are the most fair in the area, but the quality, the skill, the knowledge that were provided was TOP NOTCH. Very honest and knows alot about cars. They deserve your business and referrals. I called them and they were able to squeeze us in after I told him we had an urgent case and needed their help. He found more issues that other shops probably wouldnt have caught. Auto scientists with MAD SKILLS. Arnold educated and guided me and we were able to make the best and right decision on the vehicle. Thanks man!

TRUSTWORTHY. Highly skilled. Knowledgeable. Kind. That's exactly how I would describe Arnold and…read morehis father. If you need a pre-purchase inspection or any auto repair, whether it be european, american, japanese made, etc, and EVs, take your car here and don't think twice. We reached out to Arnold for a pre-purchase inspection. While six other places quoted us $250-$350 for a "comprehensive" inspection, we paid Arnold $100, which was a STEAL for what he did, even more than what the others promised. He spent at least two hours thoroughly checking the vehicle, test driving it and walking us through every detail so we truly understood its condition. We were looking at buying an Audi Q4 e-tron that had a damage report. A reputable dealership told us it was "minor" and offered to take it to the mechanic for our peace of mind. After browsing Yelp and reading the amazing reviews, we decided to come here instead and I'm so glad we did. I had already done my due diligence and familiarized myself with the vehicle and potential issues. I asked Arnold very specific, technical questions that I already knew the answers to. He answered every single one with clarity and confidence and everything I was expecting to hear. My husband stayed the entire time, and Arnold patiently explained everything while inspecting the car. You can tell he was that kid that made the auto shop his playground growing up. He's passionate, meticulous, and GENUINELY cares. What impressed me most is that Arnold will never pressure you. He won't tell you "don't buy it," but he will clearly explain what could go wrong and what it might cost to fix. When I pressed him for his honest opinion, he said he personally wouldn't buy it at the listed price but if we negotiated it lower, then it might be worth considering. That level of honesty is RARE. They are your small local auto shop but I would choose them over any flashy, grandiose service center any day. Their integrity and transparency make them stand out. Thank you so much, Arnold and your dad, for the amazing service. We ended up just buying a Tesla!

Took care of my car professionally and promptly I was able to bring it in early to suit my scheduleread more

Honest service!…read more Brought in my SUV as I saw a nail in the tire. They inspected the tire and the nail did not puncture. Sent me on my way in 20 min with a joke and a smile. I will be back for any tire needs.

Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.