2 years ago I went to Karplus buy the car and yesterday went back tread my car and I got the best…read moredeal possible I went to 2 other dealers they didn't even talk to me as soon as I told them I have trade they said you have negative equity we can't help you I'm so happy I came back to Karplus plus the manager name BEN told me don't worry I make it happen which he did I recommend everybody don't waste time other dealers go to Karplus ask for Ben and he help you guys he's very good person so easy to make a deal with him With this review I just want to say one more time I really appreciate Ben you did inpossible to possible Thx Ben

Javier ! did an amazing job and made it easy and quick process thank you so much please go to…read moreJavier next time you visit karplus !

Este es el peor concesionario del valle. No les importa un carajo el tipo de limones que venden,…read moresiempre y cuando consigan tu dinero. José es un pedazo de mierda. Toda esta corporación de concesionarios es un pedazo de mierda y vale incluso menos que la mierda. Solo tuve el camión durante 5 meses antes de que el motor explotara. A pesar de que hice 3 cambios de aceite en los 5 cortos meses, tuve el Ram 1500. ¡¡¡NO COMPRE UN COCHE AQUÍ!!! -- en Williams Auto Mart Inc.

Horrible dealership Don't come here unless you want to get robbed, so eager to take my down payment…read morebut when i test drove the vehicle the transmission was blown! Took days to get my down payment back what a waste of time

This is by far one of the best dealerships i been to they are so kind and really take the time to…read morehelp you and find what you need in your price range. They where so helpful the other day that I bought my daughter her first car. I would definitely recommend.

Bought my accord from Jesse and he worked with me, was very straight forward and didn't feel like…read morehe was forcing me into a car, when I was looking to buy a car, all the dealerships and sales reps I've talked to for any other business we're a little to aggressive in the ways of trying to make a sale and I don't like that . Jesse sold me my car and I didn't feel like he was being dishonest or anything of the sort. And working with him made things easier than expected.

Dear Galpin Honda Customer Service,…read more I would like to share feedback regarding my recent service appointment. I have been a loyal Galpin Honda customer for many years and have purchased three vehicles from your dealership. That is why this feedback is important to me. I continue to choose Galpin Honda because I value the dealership, and I hope to continue doing business with you. As a loyal customer, I believe I should consistently receive friendly, respectful, and professional service from every employee I interact with. When I arrived for my 7:15 a.m. appointment, the first employee I encountered was Veronica at the service drive. Unfortunately, she did not greet me, smile, or acknowledge my arrival. As the first representative customers see when they pull into the dealership, I believe a friendly greeting and welcoming attitude are very important. Thankfully, my service advisor, Vazrik Masihi, completely changed my experience. He provided outstanding customer service from start to finish. He was kind, professional, friendly, and made me feel like a valued customer. I truly appreciate the excellent service he provided and wanted to recognize him for going above and beyond. Employees like Vazrik are the reason customers continue to return. Although I had an appointment scheduled for 7:15 a.m., my visit still took about 45 minutes. While the wait was reasonable, the customer service I received from Vazrik made the experience much better. Unfortunately, when my vehicle was ready, Veronica again displayed poor customer service. She handed me my paperwork, brought my car around, and walked away without saying a single word or even letting me know my vehicle was ready. I was left standing there trying to figure out that my car was waiting for me. This was disappointing and felt unprofessional. I also want to mention that I visited the dealership the previous week for a different service, and another service advisor, Matt, was very rude during that visit. Having two negative interactions in such a short period is concerning. I hope this feedback is taken as an opportunity to improve the customer experience. Veronica is often the first and last employee customers interact with, and a friendly greeting, a smile, and basic communication can make a significant difference. On the other hand, I hope Vazrik Masihi receives the recognition he deserves for providing exceptional customer service. I wish every employee treated customers with the same kindness, professionalism, and respect. Thank you for taking the time to read my feedback. I hope someone from your management team will review my experience and reach out to me. As someone who has purchased three vehicles from Galpin Honda, I value our relationship and hope to continue being a customer for years to come. Sincerely, Carolina Perez

Here I am at a Honda Dealership 12 miles away...a loyal Honda customer who can't even use his…read moreneighboring Honda Dealership because of the way they discriminate against me and treated me less than. Telling me to my face that I did t care about my car because I did t want to spent 3,000 dollars on replacement hoses that were recommended on my 2016 Honda Accord. A year after this horrific experience... I sit here still pondering why this place continues to be like this.... Again let me echo my experience for everyone!!!! My experience at Honda Galpin in Mission Hills was beyond frustrating and one of the worst dealership experiences I've ever had. After dealing with repeated disappointments, poor customer service, and an overall miserable experience, I decided I would rather drive 12 1-3 miles to another Honda dealership just for a simple oil change than ever return.... How Terrible is that!!! It's disappointing that a dealership representing Honda can provide such an unpleasant experience that customers are willing to go out of their way to avoid it. I expected professionalism, respect, and quality service, but instead I was left feeling frustrated and undervalued. Customer service should make people want to come back, feel welcomed......not make them drive farther just to avoid another visit. Unfortunately, that's exactly what happened in my case. I cannot recommend Honda Galpin in Mission Hills based on my experience, and I hope management takes customer feedback seriously and makes meaningful improvements. If you'd like to contact me ... I have all the names of people who have been unfortunately unprofessional Sorry Galpin Honda NEVER AGAIN!!!!!!

Customer service. I originally did a review of the business. Because I bought a lemon from the…read moredealership. I still am going through it with this car. I placed the review about a month ago. I got a call from Jesse asking me to take the review down and I will get my vehicle registration. I got the car in 2022 and still have not received plates. This place is dishonest. Do not buy a car from here. Or you will be in deep trouble. The fact that we have been long time customers and be treated like this is ridiculous. I gave Jr the benefit of the doubt and I still have no registration for my vehicle. Do not step foot into this place

Came back to upgrade my car and somehow these guys got better from the last time I was here. My…read moresister has bought all 7 of her cars here and I am happy to say I am doing the same. Thank you Oscar! You and Jesse really worked Magic. A++++++++8

WOW!!! Sergio was amazing :)…read more Thanks to his personable approach and patience, my wife and I were able to purchase our very own Nissan Leaf. We have been looking to buy our first electric vehicle and were researching about the features and benefits of the Leaf. Sergio knew first-hand about the Leaf because he test drives all of his cars to make sure they're in great working order. Since Sergio had done his own research and driven the car himself, he was able to share so much helpful information to help us make the right decision. While being completely professional with us, the whole exchange felt more like an informative conversation rather than him selling us a car. I use my gut instinct whenever I'm making a purchase like this - and I felt happy and never pressured here. Thanks Sergio! NOTE: they have a 220v charging station for an electric vehicle if you're in need of some juice!

I bought my first car here and it was such a quick and easy process! I had my car literally within…read morea few days and they cleaned my car nice and clean for me to pick up. Also really nice worker there his name is Sergio. I love my new car and they let you test drive any cars you want to try out. I recommend this place!!

Dave and his staff were great. You want a car he'll make you a deal. Cars are as is so take a…read moremechanic if you'd like. He was a big help and reasonable. He'll pick up the phone right away. Thanks again guys.

AVOID AT ALL COST. I wish I had read the reviews before…read morebuying from here. Bought a truck that was supposed to be in perfect condition yet within 3 days the engine broke down, then had at least 8 different mechanical problems over the next 2 weeks. They said they would fix it but every time that I would send it in the work was either not done or it came back worse. 3 weeks later the transmission breaks. They refused to take any responsibility. Even refused to send me the SMOG check. 'If you want the smog check talk to Sacramento' they said. DO NOT BUY FROM HERE!! You will regret it!!

Love this Family owned Dealership! You can tell how the owner is , by the way their team treats…read moreyou! All of them are Great! We've known Bart for many years now, and he is a phenomenal humble leader! I have loved cars my entire life, but he takes his knowledge to another level. Not only do we get a killer deal, but he can even finance us! If he doesn't have it, he'll find it for you. I even got a great recommendation to local restaurant! I can honestly say, he'd give you the shirt of his back. I am honored and lucky to know Bart and have him on my side.

I was referred to them by my sisters who have been getting cars from them for years. A girl named…read moreCarlyn in the finance department spent a lot of time with me and walked me through the process and even contacted me a few days later to confirm that I understood everything and that I was happy with the transaction. I wasn't happy, I was thrilled! Great family owned business and I'm very happy with my Toyota Corolla!!

Oscar and the staff at Rydell are awesome!!…read more Best prices and customer service period! Don't waste your time and money with other dealerships.

The sales experience was great. I interacted with two different employees and they were both…read morefantastic and I expected that experience to carry over to the finance portion and it didn't. The finance person I met with (Sergio) was rude and seemed like he had no interest in taking the time to answer the questions I had about my different lease options. At one point he asked..."What are you doing in my office?". So I left. A different finance person called me back the next day and was happy to answer my questions. Ultimately I got the car I wanted with what I thought was a pretty good deal but due to my initial interaction with Sergio I would recommend you try to interact with anyone else other than him.