Would not recommend at all. Horrible service. They have one pool tech that is good and the rest…read morewere horrible and will make whatever situation your pool is in worse. If Complete waste of time and money. Don't waste your time with this company, use your hard earned money elsewhere, hell anywhere but pool referees. I had my doubts before I signed up to let Pool Referees service my pool and I should have listened to the reviews. Don't make the same mistake I did. Listen to the people.

They have overcharged me twice, they send a past due notice on the first bill that they send. Had…read morealgae problems when they took over, which they ignored until I complained. Very hard to get someone on the phone, either to pay a bill or discuss a problem. It shouldn't take any business a week to return a phone call. They had a technician that charged for an hour's service and was here for 30 min. Lots of problems, no reason to frustrate your customers with a service that is supposed to make their lives easier. "Owner" hung up on me when I refused to pay for her mistake, overcharging me. They were very desperate for an extra 12 dollars apparently Ridiculously managed, save yourself some troubles and get service elsewhere. Note: the office staff of 2 tried to charge my cc without my permission, WHILE I was trying to get them to send me an updated bill, because they sent me an incorrect one twice, over billing me both times. I have a new credit card number, which I happily would provide for them when they provide me with a correct bill. They would know this if they didnt try to charge without my permission. This is why I called them unprofessional, clearly warranted.

This company has bad customer service very pushy to do things for the pool. Very poor weekly pool…read moreservice did not brush walls pool ledges and have not been for awhile until I decided to review the cameras show's the cleaner there under 7 mins start to finish have algae in the water now and chlorine levels very high I since then let them go shared the video with owner and refunded that weekly service he is aware of the situation. Be cautious McKinney Area Willow Wood

The best pool service I have ever used! Reliable! Fast service. Help to save me money!read more

Belinda is responsive with fair price and immediate action. She send technician to my house on the…read moresame day I contact her. Although she end up declining the work due to her team don't have the right pump to do the work. But I have to give a five-star for her strong execution!

We use NTx Pools for our service. Great job for a great low price as compared to the local pool…read moreservice and the bigger pool services. They keep me informed as to the status of the pool and let me know when there's an issue. They also gave us a free filter cleaning when we signed up.

Very easy to work with! Reasonable price for services and pool looks great. Pool looks amazing and…read morewe never have to worry about the maintenance.

I called Alex after another pool company "Didnt have time to trouble shoot" my pool pump. Alex…read moreshowed up and didnt leave until my pump was fixed and running in perfect condition. They were polite and knowledgable. Affordable prices. I highly recommend for all your pool needs. Great team!

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

Thank you for sending out the same young man each and every week to clean and care for our pool…read more I've never been disappointed.

I recently moved to Dallas and needed to find a good pool cleaning service. A friend recommended…read moreAll Seasons so I gave them a try. They are great! Every Tuesday Lee comes to clean my pool, and I can always tell a difference when he's been there. Recently my pool sweeper was broken, and Lee tracked down the part it needed and came back the next day to fix it. I really love it that I don't need to worry about my pool.

Mark at Mckinney pools is hands down the most professional and efficient worker. We recently…read morepurchased a home with a pool we knew nothing about. After some talking we decided to upgrade our system. He is knowledgeable and friendly. He worked with us every step of the way and communicated what he was doing. I cannot express enough thanks to him and his company. WE will be customers for life. I highly recommend him for your pool needs and repairs. He truly is passionate about his work. Honest and a fair man. 5 plus stars. Thank you Mark for all your hard work and personal touches you added on our finished product. We will tell everyone about McKinney pools!

Great to work with and responded quickly. Very fair and straight forward in the work they do, and…read morego above and beyond to be helpful. Recommend to anyone!

We had a great experience with Danny and his team. From the beginning, Danny was professional,…read morekind, and extremely communicative throughout the entire process. He provided excellent service at the best rate we found, and the quality of the work exceeded our expectations. Not only did they do a fantastic job cleaning up our pool, but Danny also took the time to share helpful tips and pointers on how to properly maintain it moving forward. We really appreciated his honesty, knowledge, and willingness to answer all of our questions.

We've been really happy with Confiance--much more so than other pool service providers. Very…read morereliable and responsive. Some things that set them apart from our previous pool service people: - They send photos of every service they do- special or routine.. - no surprises. Previous service providers seemed to regularly bring up problems & part replacement needs, to the point of being suspicious. This hasn't happened once with Confiance. Everything has gone smoothly and the equipment is running great - they go above and beyond. I mentioned having a pool robot with a bad cable and was having trouble replacing it. They sent someone over same day who replaced the cable in no time & no charge, and also walked me through fixing a WiFi device that controls the pool filter. - always responsive with questions- for example how to protect filter during the deep freeze- which also went well