Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

We've been using Renato for the last six months and couldn't be happier. The prices of the larger…read morepool services have climbed astronomically so we wanted to find a small business that could offer great service at reasonable prices and that's exactly what we've found with Renato. He takes before and after pictures of each visit and always texts to let us know when he is on his way and if there were any issues with the pool. Don't hesitate to hire Renato!

I have been working with RS Blue Pool Services for a couple months now and I would rate the service…read moreas EXCELLENT. Renato is punctual, reliable, knowledgeable and friendly. He is great with our weekly cleanings and very proactive on maintenance issues....and all at a reasonable price! If you need great pool service, Renato is your guy!

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Carson responded to my inquiry quickly to resolve a couple of recent issues with my pool. The first…read moreissue was regarding the booster pump. He identified the issue quickly and then informed me of options. What impressed me most was when he told me "If this was my equipment and my money, this is what I would do." He was very reasonably priced, professional and punctual.

Swim Clean has been taking care of our pool for over three years. Carson has done everything for…read moreus...cleaning and maintenance, replumbed, and replaced out pump and filter. It finally came time to have the pool replastered, and Carson and his crew did a beautiful job! Carson went above and beyond to make sure we were happy with the results. He is very reasonably priced and fair. He is honest, and just an all-around good guy!

I switched to Pool Troopers on June 14th and so far the experience has been lackluster. When we…read moresigned up, we asked for weekly service and requested they fix an outstanding repair item. Pool Troopers instead has been coming bi-weekly, hasn't fixed the outstanding item yet, and the pool has turned green twice. I just called customer support (July 15) and was told that Tim, the rep who signed us up, actually placed us on bi-weekly service when I had been very clear with him that we were wanting weekly full service. Giving two stars (rather than one) because they did install the salt water chlorinator as promised and have at least come bi-weekly - even if the pool is green and unswimmable now because of them! The customer service rep promised that Tim would be calling me back to fix the issue. I hope so but as of now I would not recommend Pool Troopers. I will update this review as my experience with this company progresses. Update: 7/16/19 After my review, Patrick at Pool Troopers reached out about taking care of the issues. Tim came out same day to add chemicals to take care of the green water issue and my service has been placed on weekly as initially requested. While we had a lackluster first month, I'm happy that the Pool Troopers team jumped into action when I voiced my concerns. I've raised my rating from 2 to 4 stars and will update as I learn more.

Quick note to the PoolTroopers employee who responded to my prior review without reading it…read more I have lost count of how many different technicians have come to my home. At least 3-4 of them have said the same basic thing--"I'm here because our last guy didn't know what he was doing and messed everything up." The tech who left my backwash running and drove off was not the same tech who shut my valves off without explanation, and neither of them was the tech who covered the side of my house in DE while cleaning the filter, or the tech who installed the salt system and left pieces of PVC and other trash scattered in my yard. Final straw was waiting until my salt system was at end of life to "gift" it to me so that when it inevitably fails, replacing it will be at my cost not yours. I called today to cancel my service. -------------------------------------------- Do not recommend. Every couple of months I get a new tech who tells me he is here to fix things because the prior tech was an idiot. They have driven off with my backwash running, which I didn't discover until the pool lost 4 inches of water. They have turned my valves completely off and then left without saying a word. They have left trash in my yard. And finally, the salt water system which they said was included in my monthly price--once it got older they very graciously "gifted" it to me, and now that it belongs to me, just a few months later they say it needs to be replaced for $1200.

After calling around to multiple pool companies and a plumber with no luck getting my clogged…read moreskimmer line fixed, I reached out to Robert. He was incredibly helpful - took the time to walk me through exactly how to fix it myself. Thanks to his guidance, I was able to clear the blockage and get the line flowing again. Knowledgeable, generous with his time, and genuinely wanted to help. Highly recommend!

I've never owned a pool before, and when we moved into this house the pool was abysmal. I threw out…read moresome quotes and Robert responded, offering to come over and check it out. He knew instantly something was wrong as soon as he opened the door to the backyard. Long story short, he is nothing short of a wizard when it comes to pools. Super knowledgeable, eager to teach, and most importantly, gets the job done perfectly. His prices are more than reasonable and highly competitive. 11 out of 10 - A rating rarely given (if you've read my other reviews). Don't bother looking for other businesses and just go with Robert.