Really great experience working with Jorge and his team replacing the glass on two double paned windows in my home! A few reasons why I would definitely work with them again on any window / glass project and recommend J's Glass to anyone else: 1. I got multiple quotes, and J's Glass was competitive and fair from my research on the cost of the job. Also many other places were unwilling to take on my project because they only did entire window replacements. 2. They were very responsive with communication, and getting back to me with an estimate, scheduling an appointment for the measurements/install, and keeping me in the loop during the entire process on when the glass would be ready to install. Heather manages the communication as the office manager and she is great at keeping you informed throughout the project! 3. For one of the windows I needed to replace the glass with tempered glass for an inspection appointment for a bathroom remodel. Jorge accommodated my very tight timeline and rushed the order for the glass, and kept to his word on getting the glass installed before my inspection date! He even squeezed me into his busy schedule to get the measurements and glass ordered as quickly as possible! 4. Very professional and reliable work! I can't say enough how reliable Jorge is on every aspect of the job. The cost was exactly as he had quoted it, and he made sure to go above and beyond to complete the work on the date he had promised! read more

I contacted Jorge for a quote on Yelp and received a response right away. During Covid everyone we've contacted has said they are busy for weeks, but not Jorge. Which was really appreciated! He was very professional and prompt to come out to our house. He measured everything and returned within a week to install all the shower doors. His quote for all 3 showers was very reasonable. He has a gallery of many sample showers he's installed which was helpful in deciding what kind of hardware and door handles we wanted. I highly recommend J's Custom Glass! Our shower glass doors look amazing! Everyone compliments them when they see it. read more

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I was attracted to this contractor by so many excellent ratings and reviews. But my experience with them got me puzzled why there have been so many good ratings when they can't even take care of basic communications. After getting a quote for my patio door replacement using Yelp messaging, they told me an on-site measurement is needed before placing an order. I then asked to schedule a time for this needed measurement. But after asking them 3 times within 5-day period, I didn't get any response! NO RESPONSE! It's okay to reject my request or refuse my business. It's definitely not good to give a quote and then not responding at all. [ update ] I received a comment to my original review. Here's my response to the comment and an update to my review. Please take a look at the snap shot from Yelp Messaging below, showing my multiple requests to schedule a measurement. 1. After you vaguely stated that the measurement will be after 7/23, I requested another 2 times for scheduling: one on 7/7 right after your availability message, and another one on 7/11. Since they were both on Yelp messaging, you should have been notified TWICE at different time. 2. You NEVER told me that you could be better reached by phone call or cell phone messages. If you did, I would have tried. 3. This is minor, but you didn't respond to it either: I asked that if there's anything we can do to expedite this project. read more

J's Custom Glass - Windows Installation Near Me

Jorge and Heather helped us in getting our door ready. Heather manages the communication while Jorge does the actual installation and they both are PERFECT as a team! They kept their promise around everything that they promised like getting things done on time and also doing it with perfection. Jorge drew a clear picture of how the door would look like and installed it exactly how it was promised within with couple of hours. Once the contract is signed, I didn't even follow up but he promptly came back to me saying that everything is ready and just installed it seamlessly for us. Thank you Jorge and Heather for an amazing experience!! read more

Simply, WOW. We had someone toss a giant rock through a window door late one night. First thing in the morning, I reached out to a handful of different businesses to see if someone could help. J's responded within minutes and within a few hours was there. The window glass was cut and installed and the repair complete that same day. Moreover the work was super professional - trim (which had been sealed with paint) was expertly removed and replaced. In short, you'd never know the glass had been broken. I highly recommend J's! read more

He met at his shop early and had my window fixed in no time and I was on my way home. Thanks Jorge

I had researched getting a glass banister for the house. Nothing large, just 5 stairs. I tried many. None were interested in taking the job. Too small, I think. Jorge from J's custom glass was able to give me an estimate that was fair. I couldn't have asked for better service. Thank you. read more

I just remodeled my entire master bathroom; after deciding on a contractor the bid included the shower glass enclosure with no specifics, just a range of cost. I decided to do some comparison shopping on my own. I received three estimates from different store fronts specializing in shower glass. Granted there was not a huge spread in cost, yet I benefitted by learning what options there are for shower enclosures, maybe my contractor wouldn't have given me all the options. I decided to look up yelp reviews and this is how I was led to J's Glass. The reviews are excellent and very deserving. Even though there was a glitch in the manufacturing of part of the glass which caused a necessary delay for install. Heather kept me informed. She was able to accommodate our install on a Saturday which normally would be their day off. The entire crew were excellent, respectful and gave us a perfect install. I couldn't be more satisfied. Thank you, Jorge and Heather. read more

I called J's Custom Glass on July 3rd to replace one pane of glass on a french door. They asked me to send photos of the subject pane and I did the same evening. They said they would get back to me with an estimate. I never heard from them again. Terrible customer service. If they did not want the job, at least they could have had the courtesy to respond and let me know. Instead I waited over a week without calling any other company. Terrible customer service. No I would not recommend them. Alan B read more

We had a bathroom window that needed to be replaced and Jorge was able to get everything done pretty quick. All interactions from the fast quote to the thorough installation were great. I would highly recommend the service. read more

Jorge and team were great! Very competitive pricing and fast service. Came out to take measurements the same day I selected them for the work. A week later they came out and installed a full glass shower enclosure with 3/8th thick glass including Diamon-Fusion coating to prevent water spotting. Excellently work on the install that took only 2.5 hours start to finish. They also made sure to properly seal it and do a full clean up at the end. Very happy with quality of work! read more

J's Custom Glass - Frameless shower enclosure - Windows Installation Near Me

We had the front door side panels replaced. We got several quotes and are glad we picked J's Custom Glass. They communicate clearly, are very helpful and friendly, and did a beautiful job. They helped us select the glass and completed the job quickly. They were responsive, getting back to us quickly and answering all our questions. Highly recommend them! read more

We needed shower glass installation for a remodeled bathroom. Jorge was responsive and extremely professional. He explained everything in detail with the quote before confirming the order. Since it was during Christmas time, he gave us the estimate of early January for the glass to be made and installed, to our surprise Jorge made sure that it gets installed before the new year! He and his crew took care of everything and did an amazing job on the glass shower , making sure every inch is well adjusted and properly fitted. They made sure of bringing the glass carefully up the second floor, expertly navigating narrow passageways without any nicks and bumps to the newly painted walls. We would definitely recommend Js custom glass to everyone. read more

J's Custom Glass - Shower glass installation - Windows Installation Near Me

I love working with businesses who are just straightforward and very efficient. Thanks for our window! Great job and the cleanup

Jorge did an amazing job designing and installing glass doors for my master bathroom shower and toilet. He was always prompt for his appointments, respectful of safety by always wearing a mask, thorough and exact in his measurements, and followed through as promised for an awesome installation. Extremely delighted with the final results. read more

J's Custom Glass - Shower glass enclosure and toilet glass door - Windows Installation Near Me

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I contacted Jorge after reading his excellent and very positive reviews on Yelp from recent customers. He gave me a quick quote on the phone after describing my bath shower glass door needs and requirements. He gave me an honest assessment on the potential lead time and was able to fit me into his busy schedule, in order to measure and confirm the order. His quote was competitive, arrived on time and installed the door ahead of schedule. I would definitely use him for any future glass needs. read more

J's Custom Glass - Bath shower with new frameless glass door - Windows Installation Near Me

J's glass is professional company that stands by their work. They might be slightly more expensive that a few others but it shows in their work and the pride they take in their customer service. Joe, the owner took all the time needed to make sure we were happy with our options for the glass shower enclosure for our master bath. 4 weeks after the job was done, we had some adjustment needs and all it took was one text and someone came by the next day to fix the issue. They are well worth it! read more

J's Custom Glass - Master bath shower glass - Windows Installation Near Me

I had to get a custom shower glass and mirror for our new bathroom renovation. Jorge is a treat to work with. He was very detailed on what he can do and the products he can get you. The whole process of ordering and installing went without a hitch. This company should be on the top of your list if you're looking for glass and mirrors. read more

THE BEST service and quality! We loved working with these guys from start to finish. Super responsive, responsible, friendly, knowledgeable professionals. Our shower looks fantastic! We also had a window and a sliding glass door replaced. Everything looks amazing for a fair price. I wish every business was more like J's. read more

The big arch window in my living room was broken and I reached out on Yelp for help. No wonder that J's Custom Glass has all 5-star reviews. Jorge the owner of the business replied to me promptly and on his very first visit, he provided to me a honest and reasonable free estimate after carefully measuring the shape and size of the window. His commitment and kindness has already started to show even before I engage with his team. While for comparison, a few other company either asked for $60 estimation fee upfront or giving me a price that's a lot higher than Jorge's, and a few of them don't even try to climb up to the ladder to measure because of the high reach of the glass. Today the installation went smoothly, Jorge and his team are very professional and polite. And it was also amazing that Jorge got the big new arch window size matched perfectly with the original wood trim. The job was very well done and I really appreciate Jorge's help, and hope Jorge's company continue to shine as it is a business that serves and helps people. read more

J's Custom Glass - Windows Installation Near Me

My movers didn't realize that both the top and bottom shelves of my etagere were mirrors, so they didn't secure them and they were shattered. J's Custom Glass spent the extra time and special ordered the glass to match exactly all the rest of the shelves, I'm so happy with their work and attention to details. Highly recommend their business! read more

J's Custom Glass - They matched the broken shelves with the perfect glass - Windows Installation Near Me

Sooooo happy with them! They were super responsive. Came out. Measured. And within 5 days window was replaced. I was denied from so many places saying they couldn't help me but J's saved the day!!!! Will use them again!!!! read more

We called to inquire about a new shower surround. I sent Jorge our drawing with layout and approximate measurements so he could give us a quote. We accepted the quote and he came out to do precise measurements the next week. Installation was done a few weeks later, but that was because we were out of town. Start to finish would have been about three weeks if we were in town. Quality of glass and hardware seems to be top-notch. I won't hesitate to call J's Custom Glass the next time we need a glass product. They were easy to work with, responsive, and fairly priced for a quality product. read more

We recently hired Jorge to replace a window glass. Jorge was quick to respond. He arrived promptly per schedule to assess the work, give us a free estimate, and take measurements. He was professional without being pushy. The custom glass order took a bit longer than expected (due to the holidays), but as soon as it was available, Jorge contacted us to schedule an appointment. Once again, he arrived on time and got the work done. The work itself was clean and professional, and he observed all necessary precautions (face mask, gloves, boot covers). He left the place clean. He did not charge us a dime more than our initial estimate. We are happy with his work, and would gladly hire him again for future projects. read more

Jorge fixed my patio door by replacing the double panel glass. He gave me a fair quote and was quick and attentive to details. He worked fast and professionally. I am very satisfied with the service. Highly recommended. read more

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J's glass is the place for price and quality work , Armando just finished replacing my large window , he was efficient and polite.Thank you , Nuno C read more

Can't say enough positives things about J's Custom Glass. Jorge is a true professional. He installed our bathroom shower door and mirror. The quality was excellent. He kept us updated at all times. The entire transaction was smooth. His prices were far better than any of the quotes we had received. read more

J's Custom Glass - Windows Installation Near Me

J's Glass helped when no one else would. My daughter was out of town, and someone broke the front door glass on her medical clinic. This was Sunday morning of President's Day and nobody was working. One company quoted $1850 just to board it up on Sunday. I fixed it for under $50. Now I needed someone to replace the glass in a reasonable time. I contacted probably 10 companies, only two said they could do it, and only one, J's Glass, gave a reasonable price. Everything was done over the phone, I never met them, but saw the results. The custom sized glass was installed on Friday. Very pleased!! read more

J's Custom Glass - Windows Installation Near Me

I found J's Custom Glass via Yelp. A cracked pane needed to be replaced. I got a very quick quote and was then able to make an appointment over the phone for the assessment and then on site appointment was also possible 2 days later for the replacement of the window. Armando did a very good job, he was quick and very tidy. He had no problem wearing a mask in the house. And in the end it was even a little cheaper than initially estimated. Thumbs up and 5 stars! read more

One of the window panes was foggy. J's custom Glass gave me the best offer and finished the replacement of the defective window pane in just four business days, to my satisfaction. The business owner knows the job and is very professional. I look forward to work with him in future too. arun read more

Tried to get a quote, at first asking for dimension. After I send it over, there's no response anymore. So rude company

Jorge came in short notice to fix the broken shower door I've had for awhile. After coming in for measurements, he delivered and installed the whole shower frame that looked great at awesome value. Would recommend 100% read more

Jorge and his team are just amazing! We ordered a custom set of doors for our new tub/shower, and what an experience! Jorge was professional and friendly, and was able to make some spot on recommendations for what we needed. The whole process was effortless, and the turnaround was quick. The doors are beautiful, and they did an awesome job with the installation. If you want a quick, effortless, high quality product and installation, J's Custom Glass is what you need. Thank you, Jorge! read more

Great communication. Found J's Custom Glass recommended on Yelp, I contacted 4 other repair services and J's had the best price to fix the broken glass for my single pane window. They were timely, kind and did a great job thank you!! read more

Got right back to me, scheduled a measurement right away, replaced a broken window a few days later when the glass arrived. Quick and easy. I'm not planning on collecting broken windows, but if it happens, I'm coming right back to J's Custom Glass. read more

Excellent, fast and honest service to have a window glass repaired. Highly recommended.

Fixed my single casement window and charged me reasonably with zero surprises. Love it.

Gave a fair quote right away and was able to come out during evening hours and was able to take credit cards Thank you! read more

Today JS and his friend came to my home and Installed a new Glass door for my bathroom. He fixed with 100% accuracy. Great job both did. He is very polite and nice person to communicate with him. His Quotation was less than others. He also Installed it earlier than commitment date. Always respond immediately even after late evening. He came in time for measurements and on installed date too. You should not hesitate to use him. read more

Heather and J were a pleasure to work with to replace an insulated glass window. Heather was very responsive and got back to me quickly with a quote and scheduling. J was happy to answer my questions and was thorough at all stages of the work. Thank you Heather and J! read more