The staff is friendly and the work is fantastic. I was hesitant to want to leave my beautiful…read moreengagement ring for repair because I miss wearing it. But getting it back secure and beautiful made it all worth it!

Littleton Jewelry is fantastic! Kira was very helpful and thorough with me when picking out a…read morechain. She found me multiple options in the style I wanted and was communicative through the entire process. Very pleased to have purchased from them and look forward to returning!

My boyfriend and I have been really disappointed in the service we received at Sarah O. Our…read moreappointment space was claustrophobic and we were rushed discussing a custom ring. We were required to submit a $200 non refundable deposit before even seeing the design of the ring, which I thought was ridiculous. The biggest red flag was the price. With a simple custom design using a 1.5ct lab grown diamond and yellow gold we were quoted near $11,000. The stone itself was quoted at $2,000 which is insane for a lab grown diamond. We went somewhere else for comparison, and learned their price to create an even more customized ring with a larger 3ct lab diamond the cost was only $3,500. Sarah O has some beautiful pieces and most of the staff are so nice, but our experience made us wary and I wanted to share our experience to make sure other couples consider their options for comparison before paying potentially unnecessary premium prices. Do your research for fair prices for the center stones you want. Every person's experience is unique to them, I hope this was helpful!

Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

Dennis quickly repaired two thick silver rings I had abused for years. One of them was cracked…read morecompletely through. They haven't looked this good since they were brand new!! I'm going through my other jewelry to see what to bring to him next!

Dennis goes above and beyond all expectations. He's meticulous in his work and his prices are very…read morefair.

Super helpful and friendly. Let me hold onto my jewelry until the needed part came in which I…read moresuper appreciated. Once it arrived the repair was wonderfully quick. Would recommend

We can't even put into words how happy we were with our experience! Everything from the design…read moreprocess to the big reveal and the exceptional quality of the work was absolutely amazing. Jennifer, you created the most incredible heirloom a bride could ask for. Thank you for everything!

Stopped in to have some 14K gold necklaces fixed. The lady couldn't have been more helpful and…read morenice. She then cleaned the crosses on the necklaces. I will definitely use this store for my jewelry needs/purchases.

Amazing staff and owner. Ordered our custom Koa wood wedding bands here and they came out exactly…read moreas we hoped. Fair pricing and a wonderful experience. Nice local jeweler, highly recommend!

Courtney the owner is so kind and knowledgeable! Always open to helping when you need advice…read more Love this shop!

Neat store, was looking to see if a couple of Shungite stones could be polished. Turns out that…read moreCourtney, the very knowledgeable owner took good looks at the stones and deemed they could only be drilled to accommodate a necklace and not polished. Suffice it to say, she did a phenomenal job affixing the hardware to accommodate a new silver necklace I bought from her. First class workmanship, very reasonable pricing and had a fine time conversing with Courtney and a good friend of hers. Great experience there looking at great gemstones and lapidary equipment.

This is my most treasured and trusted jewelry and watch repair shop in Denver, bar none. From…read moresame-day [or on the spot, for that matter] watch battery replacement to ring resizing, the level of skill and meticulous attention to detail is just superb. I thank you, Nick, for the great care and pride you take practicing your craft, and the young ladies who assist running the shop like clockwork. Thank you all!

Should have read the reviews. Weird place. Weird hours (10-5 no wknds??). Never even saw the…read morejeweler just two girls with absolutely Zero customer service. I brought a gold chain with a non working clasp and a silver designer ring to be resized. A couple days later they called with the repair estimate for both. I gave them the go ahead on both items. 2 weeks later they called and said the items were ready to be picked up. I went to the shop and was told the chain is repaired but the ring is untouched. The material on the ring is "weak" and if they tried to resize it, "the ring would fall apart". They are relocating next year to Evergreen. Good ridence.