My windshield needed replacement, and they did everything professional. They even gave me a loaner…read morefor the day.

the receptionist is awful, accusatory and could care less about you. The owner at first is very…read morenice, but if anything goes wrong he starts yelling and dropping f-bombs on you trying to bully you. I have them 2x to get the work done right and it still wasn't, went to pick up my key fab and they said they hope they could find it. I expressed my disappointment inf the pock marks, faded paint and paint wearing off and he started screaming at me telling me how much he works and dropping f-bombs directed at me. I am a small woman that paid him 1200 to put on a new bumper and paint it. The people in this place are riding a thin line of insanity and just bully you and don't stand behind their work.

My family has went to Every's to get things fixed for many years. Becky and Mitch were so nice when…read moreI got a flat on a sunday afternoon last October. The store was only open not the shop, and Becky was there working the register. I told her what my problem was, and asked about Mitch. She gladly called Mitch and chatted with me until he got there. Mitch found a screw in my tire, patched it up for me, and let me charge the bill to my dad's account. I was so grateful to them, they are some pretty great people!

The owner's ego though. I was driving and rolled my window down, because it is perfect weather to…read moredo so, and he literally yelled at me asking if I have a problem. I am sorry, but apparently you cannot roll any windows down and listen to music while looking at your surroundings because he may think you have an issue. I hope you do not have any kids or grandkids. Your a grown adult yelling at a stranger who is half you age, if that. Don't worry, you know it is him with his license plates being TOPSHELF.

If you want to be taken advantage of, this is the place to go. I don't usually leave reviews but if…read moreI could give this place negative stars, I would. It's not the same after Jeff left. Jeff was honest and had good business practices. Gale is not and does not. My grandfather has taken his vehicles here (when it was still Jeff's) for over 20 years. Gale just lost business from us and all our family.

I had a brand new battery that was still under warranty and they charged me for a new one. I have a…read moreterminal illness and a disability and they took advantage of me. Woman at the front desk is rude and disrespectful. Told me to go back to where I had it fixed before they fixed it. I'm supposed to drive back to Kansas City. She was very ignorant to me. Can't even speak proper English. Run fast and far from them.

These people are wonderful. My left tire about fell off. I had 4 of 5 lug nuts missing and studs…read morewere broke off. I got stuck in East Dubuque. I got a ride down to Obie's and explained what happened and asked if they could possible go tow it. They happily towed it, figured out what happened and fixed it for me. All within an hour. I'm so grateful they were able to fix it right up, and I didn't have to wait days for it. They were reasonably priced also, on top of being such nice people. THANK YOU!!!!!

We were on the road traveling from Kentucky and stopped for an event in Dubuque and then heading to…read moreDesMoines Iowa. We have a 2020 Pacifica with the Braunability. Last night we fueled up when we got to town at the Hy-Vee downtown. Drove to our hotel Holiday Inn. Next morning we go to leave for a meeting and the car just smelled strongly of gasoline. It showed 1/2 tank of gas even though we had just filled it. We go to meeting. Leave and then the car shows empty tank! Strong smell of gas, made it like .50 and car sputtered to a dead stop. AAA was quick to get the car to Turpin Dodge and with the Braunability we didn't know what we were in for. Only here for a day an 1/2 we are thinking we lost our trip time here but they gave us a loaner, and we went on our way! We made it to our convention events. They were sooooo kind! They were able to replace the gas line that went bad, gave us loaner for the day, and they were SOOOOO NICE AND ACCOMODATING. We felt blessed to end up here. It was a difficult situation made so much easier because of their assistance!!

The last few years I've had a lot of problems with my car (it's getting old). However, I can always…read morecount on Eric to fit me in ASAP and to get me a loaner so I'm not stranded. He is always so kind and understanding. Eric is always my first call when something goes wrong and the #1 reason why I keep coming back!

Had a blowout on our Minnie Winnie today. They were able to order new tires and replace them…read moretoday. Great service and friendly staff. So lucky they were the closest shop because they got us back on the road the same day. We are very happy with the prices also.

I am posting this for accountability regarding Anderson‑Weber Toyota and its affiliated dealership,…read moreToyota of Muscatine, operated by the Weber family (Jeff Weber, Tim Weber, Alec Weber). I specifically communicated with these individuals regarding a critical title and registration error involving a 2026 Toyota vehicle purchase. Despite clear instructions, the dealership processed documents under the wrong purchaser using an electronic signature workflow without proper disclosure. This error has not been corrected despite repeated notices and escalation to ownership. Current impact (not hypothetical -- already happened) I was issued a citation for driving an unregistered vehicle The Illinois Motor Vehicles Department refused registration due to incorrect title/assignment I am now facing court exposure, penalties, and inability to legally operate the vehicle This harm is directly caused by dealership documentation failure and delay in correction. What makes this serious This is no longer a customer service issue -- it is a compliance and liability issue: Incorrect MSO/title assignment Failure to correct after formal notice Failure to act after foreseeable legal consequences Continued inaction even after damages occurred The dealership has been provided with a standard Illinois correction mechanism (Affirmation of Correction / POA) and has all authority required to fix the issue immediately, yet has not done so. Expectation I am still requesting only one thing: Immediate corrected title or signed Illinois correction document. Warning to buyers Be extremely careful: Verify purchaser name before signing anything Do not rely on electronic signing without review Ensure ownership and title documentation is correct before leaving This situation has escalated unnecessarily due to lack of timely corrective action from dealership ownership. I expect immediate resolution.

Chase Ebbinghouse Thank you for all of your work and due…read morediligence in helping us purchase our new Toyota. We truly appreciate the time you took to walk us through every detail of the vehicle and ensure we felt confident in our decision. Your thoroughness and professionalism made the entire experience smooth and enjoyable. Job well done--we are very grateful for your support! Thank you again, C & P M

Honestly, this is the best mechanic shop I've ever dealt with. I brought my vehicle in by…read moreappointment to get my transmission fluid serviced. Everyone I interacted with was pleasantly kind and helpful, and the waiting lobby was comfortable and clean. They send you a free inspection of your vehicle over text with pictures while they are working on it, then come and talk to you personally and answer any questions. I highly recommend this place!

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.