I feel like I'm being generous here. Jetblue started out as a wholesome, friendly, people first…read moreairlines. Now, they are riddled with rude, curt, unhappy employees. Last week, on our red eye from SLC to FLL, they delayed our flight almost 3 hours and moved our gate because the gate agent was the only one there. I presume he was trying to say, I'm tired, you ask can come to me. When we got on the flight, the flight attendant was extremely passive-aggressive. Fir take off and landing, she insisted every shade was up. On the way back, no one seemed to care.
On our way home tonight, the gate age t in FLL refused to use the microphone, espousing he could be heard better without it. He also told us the plane had arrived, but it was an international flight and needed to be swept. He went on to say it would take 15 minutes, but this didn't mean we would leave late. If we boarded in an orderly, we could leave on time. It was completely up to us. When we finally boarded, he praised like elementary students, saying we boarded in 12 minutes. When the flight attendants were reviewing the safety procedures, a lot of people were being rude. The male attendant stopped mid sentence and sternly reprimanded 6 passengers for speaking instead of listening. I agreed with their rude attitude, but it was a little over the top. I can go on and on, but I think I've made my point.
Bottom line, with rising prices, lack of skymiles, or pre selected seats, and unfriendly service, Jetblue will not be my first choice.
