tl;dr: Fair pricing, quick, reliable and professional work, kind personalities…read more After being forced to snake my drains every couple of months, the galvanized pipes in my 60 year old home finally decided to call it quits and I decided it was time to replace them. I started getting estimates from different companies, and Wyatt from Piper's came out to see the scope of the work. Whenever hiring contractors I try to understand beforehand the work involved with the hypothetical if I had to do the work myself, that way when walking through the project with the person giving an estimate it helps me figure out the rough bound of what I think the project should cost in labor and materials and to help me catch if there's additional "work" or costs that get put into the bid. With this in mind, when Wyatt walked through the issues he saw and roughly the work involved to fix the issues, it was nothing but an accurate assessment. I felt comfortable bouncing ideas of what made sense to try and tackle in the scope of the repair and what might be unnecessary as there was no real sense of an upsell, just what seemed like honest, professional opinions. Time is money for lots of these companies, and sometimes estimates get rushed which happened in some of the estimates I received; but not with Piper's. They took the time to understand what my priorities were, what constraints there were, and give fair realistic suggestions. After accepting what I believed to be a very fair bid, they were able to schedule the work and came exactly when they said they would. My plumber was Wyatt with a secondary helper - both did a fantastic job and were great at what they needed to do, so only praise there. They were respectful, used shoe covers and moving pads so as to not track dirt on my carpet, cleaned up all the debris from the work, and showed great care in their work. They also were considerate of my requests to minimize the cuts into the drywall and whereas many other bids told me it was necessary to cut drywall in three different rooms for the work they took on the extra inconvenience and were able to keep all the cuts contained to just the bathroom. Time will tell how well the work holds up, but as of now I have the utmost confidence the work will last.

Two members of Pipers Drain Repair was available the same day to diagnose and repair my garbage…read moredisposal. Even though I wasn't sure what the issue was, they were able to quickly figure it out and fix it. It was great working with them and I would absolutely hire Pipers again for any plumbing needs I have.

Fast service! Elliot came out and spent a few hours…read morediagnosing the issue. He fully explained everything that was wrong and how to remedy the situation. Easily the best plumber in the area. Very knowledgeable and efficient.

Absolutely horrible experience. Communication was virtually nonexistent, and they repeatedly failed…read moreto keep appointments or provide reliable updates. In more than 40 years of homeownership, this was by far the worst experience I have ever had with a plumber. After being without hot water for more than a week, they finally showed up, but the prolonged delay, lack of professionalism, and complete disregard for my time were unacceptable. I would not recommend this company for any plumbing work, regardless of how minor the job may be. They deserve negative 5 stars.

Chad from Rainier Plumbing & Rooter came out to our home, did the troubleshooting on our AOSmith…read moreHybrid Hotwater Heater, contacter AOSmith and worked with them about repair. The unit was still under warranty, only two years old, so AOSmith decided to replace the unit with a new unit but installation was at our expense. I approved the installation at my expense. The new hybid hot water heater looks great and we're very happy with the installation of the new unit. Rainier, Chad and his assistant, did a wonderful job installing the new unit. It looks exactly like it did before the repair. It looks so nice you can't even tell it was ever replaced. Thank you Chad and Rainier Plumbing & Rooter for a job well done and making sure it was done right. And thank you also for the guidance and advice about what to do if it happens again.

We called Rainier View Plumbing after noticing a leak in the downstairs bathroom wall. They were…read moreable to come out the very next day. Brandon R. took the time to thoroughly check everything and determined that our elderly hot water tank was finally giving up the ghost. He returned two days later with his colleague (also named Brandon), and together they did a wonderful job with the installation and cleanup. Brandon kept me informed throughout the process, which I really appreciated. Overall, we're very pleased with the service and wouldn't hesitate to call Rainier View Plumbing again or recommend them to others.

Jared was super professional and was able to change and unclog our garbage disposal and sink. He…read morewas able to work very fast and efficient and he was very friendly and informal throughout the whole process!

Had a water leak in my crawl space on Saturday. I called two other plumbing companies but one…read moredidn't have a tech available and the other didn't get back to me soon enough. I called Rooterman and they got a tech out in 1-2 hours. The tech replaced a 4' section of copper pipe and installed a new faucet/bib. He started at 3:20pm and finished by 4:10pm. I was charged $908 dollars! They charge by the job not by the hour. I called the owner and he wouldn't reduce my bill. His response was it's the cost of doing business! He listed out payroll, licensing, insurance, truck maintenance, etc. I'm certain that I paid more than twice what other companies would have charged me! I will never use this company again!

Our toilet started leaking around the base and our real estate agents recommended this company. I…read morewouldn't advise anyone to use it though after our experience. He fixed the drain and charged us $634 for the initial visit. 4 days later, the toilet started leaking again. He removed the toilet, tightened the screw, caulked it and charged us another $248.00 even though they guarantee the fix for 30 days.

I needed Cold/Hot water and drain installed to my outdoor kitchen sink. Got quotes from 2 other…read moreplumbers and they were at least double the price of Lion. Salvador arrived on-time for both the initial quote & install. He and his help were very friendly, and did a great job install. Would highly recommend!

Received a quote from Rick right away. When I contacted him later to move forward, I sent multiple…read moremessages and didn't get a response. Very disappointing. Now I have to start the plumbing search all over again.

This plumbing company came to work on a broken pipe in nextdoor neighbor's yard. After a few days…read moreof water being off and on with repairs, my water pressure dropped to almost nothing. So low my washing machine won't run. I called mainline plumbing to come out and see what could be the issue, explained that they did work in the yard and house next to mine says before. When someone came to my house they had no record or idea that their company did any work next door. So they went under my place and said they would have to rip through all the insulation to see if they could even find a problem. I asked about the valve they replaced on my neighbor's after fixing a broken pipe, bc maybe they could look at that part of the pipes. Once Again, no idea about what that could be. They needed a map of underneath my house and was going to see if the office had any or he'd need to tear through my plumbing. He left. He never came back. To my house. Walked off. No phone call either. My water worked perfectly for years, until Mainline was repairing next door and turning off and on water. I thought they would know what work was done so it could be looked at, or maybe what they had replaced need to be replaced in my pipes too. The level of disregard for their work and inconsiderate way of treatment is shocking.

Pipe burst on our property and we were not able to physically be there during the flood of water…read morethat happened. Mike came in right away, secured everything and took amazing care of our home. He went above and beyond to ensure that our pipes would not do this again, and inspected completely to ensure everything was in place before the drywall was put back up. Everything was explained to me in good detail so I could understand the cause and solution. Very professional and honest. Thank you for saving my pipes.

I met them at a local community event and believe in supporting local businesses. Our kitchen sink…read morehas been giving us trouble with the aerator and water backing up. They did some troubleshooting and magic! No more issues. Reasonable pricing, great communication.

I had an exterior hose bib that I needed to replace due a leak at the handle. The fixture was…read moretight against the wall, and I could not get a wrench behind it so as to use 2 wrenches to avoid damaging the pipe connecting to the fixture. Jason came out and was able to solve the problem and then refused to charge for it. He wouldn't even accept money for his time and transportation with gas now over $6.00. This was a level of honesty and customer service is above and beyond anything I've previously experienced. They have won me as a return customer should I need work on some future plumbing issue.

They were very prompt and responsive to my Yelp inquiry and initially said they could complete a…read morequartz vanity sink replacement the same day after providing the quote. That was the main reason I chose them. Unfortunately, the technician arrived about an hour late and then informed me the job required two people, so the same-day installation they had promised was no longer possible. A team of two returned the following week. They were courteous and kept their workspace tidy, which I appreciated. Unfortunately, they handled my quartz countertop very roughly during the installation and chipped it in six different places. What was most disappointing was that no one acknowledged the damage or apologized. I noticed the chips immediately after they told me the job was complete and they had left. They also left quite a bit of silicone dripping and smeared on vanity sink surfaces. After I reported the damage, I was disappointed by the follow-up from the manager. Rather than offering a partial refund or covering the cost of having my quartz countertop professionally restored, their only offer was to use a $15 repair kit. The manager eventually came out to apply the patch, but a cosmetic DIY-style repair is not an appropriate remedy for damage caused during their installation. The repair is still visible and does not restore the countertop to its original condition. While the team was polite and initially very responsive, the missed same-day commitment, damage to my countertop, lack of accountability when the damage occurred, and decision to patch the chips instead of covering a proper professional restoration ultimately outweighed the positives. I wanted to like them, having a reliable trustworthy plumber is an asset, but based on my experience, I can't recommend their services.