My navigation directed me to the old address, after not locating it I happen to see their sign across the street. The correct address is 5460 Philadelphia Ste J. I was visiting 10 clients in Montclair so I took my order to go. The new location is tricky to find but free parking is provided. I ordered the family pack to go - 3 chickens, beans, rice, potato salad and 2 liters of soda. I found out this location is still owned by the original owner of Juan Pollo so I had high expectations. The chicken was fresh, plumpy and the sides were plentiful and yummy. I was given paper plates and plastic utensils and there was enough food to feed everyone. I would recommend this location and I'll return here again also. read more

This is the BEST potato salad out of 5 Juan Pollos that I go to! I drive from Riverside to get theirs! It is the creamiest, has the best flavor and it has chunks of potato like potato salad should! Other places are liked whipped potatoes and is bland. I don't know why theirs is so different but it is! GREAT JOB! read more

Well priced, staff is really nice, food is made quickly so you don't have to wait and of course the food is delicious. Many different combinations to choose from, good family size options. So if you are not that hungry, grab a small family meal. Food and service are always consistent. Look forward to coming back. read more

This place is highly recommend they were great food is amazing we got the party pack 2 they went above and beyond with there customer service !! Thank you for the awsome service !! read more

I'm am so pissed off. I always come hear for lunch and dinner. I payed for this crap. Never coming again Skimpy place. Not even a lunch plate. read more

Juan Pollo - Wtf is this... bs.. - Fast Food Near Me - Chino, California

I won't be coming back here at all I am very disappointed on how they cut my chicken. When I asked them to please recut it the lady wanted to give me a attitude then the guy jumps in and tells me that's how they cut them. My leg literally had no chicken on it. I showed them they still wanted to argue with me so I got my money back and left. I don't like disrespectful people and this location needs to know how to talk to customers. And another thing is if that bathroom is completely nasty I can only imagine what the kitchen looks like my daughter literally went in bath and came right now and said it was dirty then when I went to check it was completely dirty. I would not recommend this location due to rude customer service and dirty bathroom read more

I got the two legs and thigh meal, one leg was fine, I ate it and had no issues. The second leg was still pink...didn't find out til after I had already begun eating it. I've never been to this location, I've been to a few others and have never had any of the chicken be undercooked. read more

Juan Pollo - Pink chicken - Fast Food Near Me - Chino, California

Chicken is always fresh! I love Juan pollo. Best chicken in town! They also have a very friendly staff. I would recommend this location.

So disappointed! My food wasn't even in a container but instead wrapped in saran wrap. I ordered the 3 taco platter. The owner was packing up a catering order in the dining area read more

Juan Pollo - I order a 3 taco platter and this is what I got! My food was even put into a container but covered with saran wrap! - Fast Food Near Me - Chino, California

Just great roasted chicken. The sides are very ample, tortillas are fresh, and it is easy to grab your meal and go. They also have seating if you want to dine-in. read more

Chicken was dry and grainy and smaller than I remember. The sides , rice and potato salad were good. The price for a 2 piece leg and thigh combo seemed way too much at 13 bucks. It wasn't worth the price read more

We come here very often, for years especially on Sundays after a gym session or when I'm getting my wife and I lunch/dinner. The staff is always polite, quick and service is always on point. Their weekday specials are great for when I'm on a budget, their giant Juan bowls are my favorite and very filling. Tacos are good and the burrito is very delicious. I haven't been disappointed. read more

Love me some Juan Pollo!! The chicken is so delicious and the potato salad is in a whole category of its own!!! Best potato salad! The rice is still always dry but tastes good. And the beans are also very yummy! Can never go wrong with Juan Pollo!! read more

This stuff is just all-around good. Their citrus-marinated rotisserie chicken is so nicely seasoned. The best I know of, out of the league of their better-known competition. Nearly everyone I know craves their side dishes too. Their beans, as well as their potato salad are so excellent! Personally, I'm not as crazy about the rice, but it's also good. Many people rave about it. The food here seems relatively wholesome & natural, their chicken is rotisserie roasted, not fried. They also serve satisfying meals. My wife and I can split the $7.49 dinner special, have a little beans and salsa left over, and feel we've had a great dinner. I recommend giving it a try. read more

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Every time my family goes there to order. The staff is always pleasant and efficient. Great food

girls at the cashier are nice and food is good doesn't make me have diarrhea and the service is fast like that blonde mf from the incredibles read more

Juan Pollo - Fast Food Near Me - Chino, California

I called to verify an item, puts me on hold then forgets . They don't answer the phone. I called their corporate office, they don't know without. There you go. read more

Really clean place! I've been to a good amount of Juan pollos and hands down is the best quality. Chicken isn't dry like you find at a lot of other locations read more

This place never disappoints me. The staff is always friendly and the food is always good. I usually order the half chicken combo, but recently, Ive been ordering hard shell tacos (trying not to over eat), they're buy one get one free as well! and they dont go cheap on chicken. I think this location is under new management or they just decided it change everyone out but the staff is still friendly as the old ones, and the food quality is still the same (from what I can tell). So far so good for the new crew members here, still one of my favorite place to come to when I want to feel like I'm eating healthy! read more

Juan Pollo catered lunch for our 80 employee partners on three separate shifts and EVERYONE loved it. The team at this location was amazing! They were able to accommodate an early morning delivery, a mid afternoon and even a delivery later in the evening for 3rd shift Partners. The food was warm, the servings were abundant and the price was very reasonable. We will absolutely put Juan Pollo in our rotation of restaurants that cater our events as one of the most reliable, on time, friendly vendors! read more

Very tasty, very flavorful chicken! And the potato salad is worth all your time at the gym. Yes, its that good. The missing star is for the location, which could use some air. So if you don't like ppl to know where you went for lunch, I'd say to do take out. But the food, five stars!! read more

I love the chicken here better than any other place I've visited. I'm really glad to see they are open during this time. The food is priced good and is very delicious. read more

Girls were very rude, they were cleaning and had attitude when we walked in. We asked for lemon for my daughter and they didnt want to cut any up . My daughter was so sad because that's how she eats her chicken . It's sad when you can tell the employees hate their job. read more

So... In my procrastinating ways, of course I got to the door at 938pm when it clearly says they close at 930p. Not only did Vanessa still help me, she unlocked the door when she saw me (no I didn't knock, I'm not a monster.) Vanessa was very pleasant in our conversation and smiled the whole way through. I have managed quite a number of staff in my years as a manager, and anytime I have them help someone once the "doors are locked" they always mock me but working at a movie theatre is different in comparison. This is always my go to Juan Pollo and now I know why. Thank you Miss Vanessa. read more

The food is super delicious and the potato salad is the best!! The service is very fast. Mariana took my order and she was very friendly and helpful. I will definitely be coming here again. read more

The best Juan pollo location I've had . Other Juan pollo franchise are okay , but this one makes their chicken not so salty and their location is pretty clean . The chicken are fresh and never a dry taste to it ! The rice and potato salad are also very delicious made . read more

Staff is always friendly and the chicken is roasted to perfection. Don't get me started on their rice the seasoning is always on point. The beans with their house made salsa is to die for. 10/10 read more

Third time here. Customer service isn't to great. Place is pretty small compared to the San berbookie location, and food doesn't compare to it at all. Good place to come if you like your chicken dry though. I could understand if the white meat is alittle dry sometimes but the dark meat shouldn't be that dry. They need to learn how to temp there chicken. Will not be coming here anymore read more

Pricing is outrageous for what you get, one chicken dinner is 26 dollars. beans, rice, salsa, potatoes salad all in small containers.

I raised a cautious eyebrow when my mom raved about Juan Pollo. My mom is a person who outright admits she doesn't really like food all that much. Geez, it's hard to even *type* that! But, having actually exceeded my own personal comfort level on culinary indulgencies lately, I figured it would be one of the most healthy options available. We trekked up to the Chino outpost. To be sure, this place ain't pretty. There is zero ambiance. And, don't expect an extensive menu. The basic meal consists of: rotisserie grilled chicken, tortilla, salsa, beans and potato salad. They vary it up a bit, offering the occasional taco or pollo bowl thing, but you're here for chicken. The chicken was, as mom promised, VERY fresh and juicy. Seriously, the meat on the breast was falling off. It was a bit saltier than, say El Pollo Loco would be, but it wasn't unpleasantly salty by any means. The tortillas were fresh and soft. We opted for flour - no complaints. The salsa was fresh and very chunky, chock full of tomatoes, onion, chile and surprise: carrots. Interesting twist. My dad doesn't care for the rice, but I loved it. It's not your traditional "Spanish rice." It's white rice that tastes like it's been cooked in chicken broth, with some chicken pieces, green onions and a few other veggies in it. Simple and tasty! The beans were "meh," but then again, I'm not much of a bean-lover. They were regular pintos that seemed to be about halfway refried. I took a bite and moved on to the potato salad. Ooooohhh... the potato salad. Now, let me preface this by saying neither my mom nor I *like* potato salad. My BFF's mom, Mama E, however, makes the best damn potato salad on the planet. It's not vinegar-y or too mustard-y. It's nice and creamy, with huge chunks of firm, starchy potatoes, hard-boiled eggs, olives and other yummy stuff. Honestly, I love it so much that on the occasion I get to have some, I'm usually stuffing my face with it too quickly to analyze the ingredients. When my mom told me that she LIKES Juan Pollo's potato salad, I had to quickly wonder, "Could it be similar to Mama E's? I mean, is that possible?" Apparently, it is. Now, I can't say that JP's potato salad stands up against the classic, but seeing as how I usually only get Mama E's potato salad a couple of times a year, JP's will substitute nicely when I need a fix. It's nice and creamy (but not overly-so). It also comes packed with lovely taters, spices, olives and more surprise carrots. We got a two chicken family meal for around $20. It included two whole chickens, large beans, large salsa, large potato salad, large rice and tortillas for around $24. Not bad! So, if you're in the vicinity, check out Juan Pollo. They have several outposts in So Cal (although, sadly, none close to my house). read more

A little gem in the inland empire, way better than pollo loco. Their chicken has alot of flavor, never dry and not too oily. For their sides you must have the potato salad and those sweet fried tortialls... I'm not sure what they're called. Actually, I do but not sure how to spell it... Bonuelos I think "/... Anyways... I highly recommend!!! read more

Juan Pollo has been around for awhile, and their rice and chicken have always been some of my favorite. I prefer them over KFC, churches chicken and especially over El Pollo Loco. Great tasting, seasoned chicken and amazing rice! However,, I'm only giving them 4 stars as they've recently changed their menus and got rid of their lunch and dinner specials!!! They were great specials at a great price, and now they only offer 3 individual meals (not including family or larger meal deals). Little bummed about, but the 1/4 chicken combo still fills me up so it's all good! Do yourself a favor and pick up a bag of the cinnamon crisps for desert, you won't regret read more

Juan Pollo - Cinnamon crisps (buñuelos)! - Fast Food Near Me - Chino, California

Love Juan Pollo. We come here for the chicken tostadas and hot salsa ($2.49 each). The potato salad is really good too. We drink water so our meal here is only $6.50 for 2 people which is unheard of. If they'd unplug the annoying machine that makes noise every few minutes, I'd bump it up to 5 stars read more

Juan Pollo - Dinner for 2 $6.50 - Fast Food Near Me - Chino, California

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I like Juan Pollo, but the service on a Thursday night at 7:30pm is horrible. It's a bunch of teenagers more interested on their phone than actually working. There was only one person in front of me and it took them 10 minutes to take my order and 25 to give it to me my food. One of the girls kept touching cash, touching her nose and touching food without washing her hands...!!! I don't really complain but this kids are just to much they play around to much and need more training on food handling...!!! Management please train them...!!! read more

Juan pollo has to be the best rotisserie chicken ever; you will never go to el pollo loco again after trying this place. The Chicken is well seasoned and juicy and the potato salad is amazing. They have several specials and coupons available. I ordered to go and the food came out quick and hot. read more

Juan Pollo - Fast Food Near Me - Chino, California

The food here is GREAT!!! The letter in the window says "B" so we were kinda iffy on going in but it ended up being very good. They have a $5 after 5pm meal and it is so worth it. It comes with a half chicken tortillas, potato salad, rice, and a medium drink. With me and my husband we can never finish the whole meal in one sitting. The also have awesome chicken tacos. I reccomend eating them in the resturant because once you get home with them they are are soggy sometimes. I would definately give them 5 starts but the only thing I do not like is that they are pretty unprofessional. I think it's because it is family run. When you call to make an order for pick up they can put you on hold forever and make you think they forgot about you. After you give them your order they do not tell you how long it's going to be. They just ask "when will you be here?" Very unprofessional. When you go in to the store they give you horrible looks and sometimes have an attitude, especially the girl putting the meals together. You never get a smiile from anyone! The food is excellent the the customer service needs some MAJOR work!! (The customer service part of this review goes for all the locations I have visited...Rancho, Upland, Chino) read more

Great food and service. Wife and I like getting the tostada with chicken and share a small potatoes salad. Delicious and cheap. read more

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This place is a local institution! Iv been eating here since I was a kid. The chicken is always tops the rice is second to none and don't get me started on the potato salad. The tacos are also really good, soft and hard shell. Forget el pollo loco! Really take the time to stop at this great old school chicken spot you will be happy you did. read more

Ordered the 1/2 chicken Dinner Special and the Nacho Grande. I understand you really can't spruce up chicken meat, chicken will always taste like chicken. But, the skin didn't have much flavor. El Pollo Loco has more seasoning and taste on its chicken skin. The chicken meat here wasn't flavorful at all, it was lacking something. Squeezed some lime wedges and that improved the taste a bit. The rice was bland. The potato salad was not bad. And, I didn't even touch the beans; it looked too thick and re-re-fried for my taste. The queso that came with the nachos was good, but overall this dish was just shreddred, dry chicken over some bitter tortilla chips. I can now say that I've tried this place once, and that's about it. read more

Great food and fast service! The freshness is always on point! I love the pot salad, soft tacos and hard tacos, but everything else is good too! read more