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    Juan Pollo

    2.8 (219 reviews)
    Closed 9:00 am - 10:00 pm
    Updated 1 month ago

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    Juan Pollo Photos

    Business Info

    JUAN POLLO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids
    Dogs allowed

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    Recommended Reviews - Juan Pollo

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    Anndrea R.

    Half chicken meal was undercooked and pink. Pretty sure me and my 1 year old son got sick from this, he was throwing up after he ate and i had an upset stomach as well. Very disappointing as i used to love Juan pollo. But this location just isnt it.

    Narrow pathway

    This restaurant is not family-friendly, especially for those with young children or mobility needs. We were made to feel like we were creating a hazard simply because we had two high chairs for our one-year-old and three-year-old, along with a stroller that was tucked as close to the wall as possible. At the time, we were the only customers there and were simply trying to feed our children safely. The restaurant's layout is extremely inconvenient. The walkways are very narrow, and if you're using a stroller or wheelchair, you have to go around the block to access the rear entrance. Even once inside, there is very little room to move around comfortably. To make matters worse, a staff member approached us in a confrontational manner and told us to make more room for other customers, despite the fact that we were already doing our best with the limited space available. The narrow layout is a design issue, not the fault of families trying to dine there. The food was also disappointing. The portions were small considering the high prices, and they charge extra for nearly everything, including salsa. A few hours later, the food tasted sour and no longer seemed safe to eat. Between the poor customer service, overpriced food, and impractical setup, it's easy to understand why this restaurant has such low ratings.

    Whole Chicken fit in this small container.
    cynthia t.

    We choose Juan Pollo over Pollo Loco since I recalled the chickens appeared to be bigger/healthier at Juan Pollo. Today, we had a 'whole' chicken. They should disclose it is a Baby Chicken. Appears, the quality has definitely changed. While the chicken had good flavor, it isn't more for your buck. The baby chicken fit in the container (pic below)

    Inside the restaurant
    Ryan S.

    It was fast and the tacos were loaded. Worth it and the price. The ingredients were fresh and the chicken was tasty. Service was fast. And the restaurant was clean.

    Chicken Burrito
    Miles D.

    Great price, chill staff, and INCREDIBLE food. Come thru immediately. Used to be a different Mexican spot around 6 or 8 years ago. This address still never disappoints.

    Salsa Roja

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    4 years ago

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    Melanie W.

    Helpful 2
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    5 years ago

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    Kyle O.

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    6 years ago

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    Kyle O.

    Helpful 1
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    5 years ago

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    Kyle O.

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    6 years ago

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    Kyle O.

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    5 years ago

    So very dissatisfied! Had the tacos and found huge bones! My kids could have swallowed one! Will not be going back...

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    Kyle O.

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    5 years ago

    I've eaten here twice the food is phenomenal the potato salad the chicken is great, good customer service

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    Kyle O.

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    Photo of Mari D.
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    9 years ago

    Best rotisserie chicken around! The homemade potato salad n yellow chicken rice! Yummy! Gray prices too.

    Helpful 3
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    5 years ago

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    Melanie W.

    Helpful 2
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    7 years ago

    Helpful 1
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    4 years ago

    Did not want to honor their discount coupon that we received in the mail a few days ago and the Lobby has dirty floors.

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    Melanie W.

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    9 years ago

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    7 years ago

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    6 years ago

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    Kyle O.

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    6 years ago

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    Kyle O.

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    5 years ago

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    Kyle O.

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    5 years ago

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    Melanie W.

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    5 years ago

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    Kyle O.

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    8 years ago

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    Kyle O.

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    9 years ago

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    Page 4 of 6

    Ask the Community - Juan Pollo

    Review Highlights - Juan Pollo

    Their potato salad, taste like homemade, and not something that you bought in a deli full of preservatives.

    Mentioned in 64 reviews

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    Rancho Los Magueyes

    Rancho Los Magueyes

    3.7(233 reviews)
    2.4 mi
    $$

    We really wanted to like this place more, but overall it was just an average or less average…read moreexperience. The portions were ok, and the margarita was large and refreshing and good actually, but I had to ask for it 3x, but the food itself was only okay. Nothing we ordered stood out enough to make us want to return. We sat down and it wasn't busy. 15 min later they came and took our order. The hostess that came to us first was attentive he was really the only one. The biggest disappointment was the customer service. Throughout our entire visit, there was very little attention from all staff. We rarely saw our server, drinks went unrefilled longer than they should have, and there was no effort to check in and see how our meal was. I never once was asked if I would like another margarita. Hospitality can make a huge difference, and unfortunately it was lacking here. This is huge for me in a sit down. The restaurant has a fun sports-bar atmosphere with plenty of TVs, but the restroom also needed attention and wasn't as clean as expected. Overall, not a terrible experience, but not one I'd go out of my way to repeat at all. There are too many great Mexican restaurants in the area for this one to make it back onto my regular rotation. Probably won't be returning at all.

    Strictly only for the drinks and Chips & Salsa…read more.. I have a thing for classic Mexican music playing, good service even at an empty bar and the simple drinks made right. Paloma: Tequila, Squirt, Lime, Salt Charro Negro: Tequila, Lime, Soda Water, Coke Gets no better than this... thank god!

    Photos
    Rancho Los Magueyes
    Rancho Los Magueyes - Grilled Chicken & Asada Bowl

    Grilled Chicken & Asada Bowl

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    Captains Grill - Upland - Captain's Grill in downtown Upland!

    Captains Grill - Upland

    4.5(531 reviews)
    0.1 mi
    $$

    Wanted to try the clam chowder but wasn't hungry enough. Next time for sure. Wanted some late night…read moregrub and Steak Burrito - loaded up pretty well and felt hefty. Overall very filling with decent portions of steak. Not sure how it's a wet burrito though, the only items on the side were lettuce, salsa, and chips. But misleading from that regard. Would've opted for something else if I knew it was just a basic burrito.

    I had a powerful lust for fish and chips, and word on the street was that the Captain's Grill could…read moresatisfy me. First of all I loved the interior. The art on the walls was fun and piratey, and the booths were comfy. Our server was perfect. She brought everything we asked for and even offered extra tartar sauce to take home with our leftovers! The real story here is the portions. HOLY HECK!! It was So Much Food. 8 fish sticks on a mountain of fries. The burrito was gargantuan. It's going to take my husband 3 days to get through it. But everything was so good. Husband kept stealing my fish sticks!! The homemade tartar sauce was delightful and the cinnamon sugar chips with the fried ice cream were a great touch. We will definitely return when we next need a taste of the sea.

    Photos
    Captains Grill - Upland - Pineapple mule! Recommend!

    Pineapple mule! Recommend!

    Captains Grill - Upland - Shrimp and beef and shrimp tacos!

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    Captains Grill - Upland - Brazing. Butterflied and grilled Mediterranean Sea Bass with red chili adobo rub and green herb rub, sautéed vegetables with micro greens.

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    Taco Bout Good

    Taco Bout Good

    4.3(240 reviews)
    0.0 mi
    $$

    We always love the food and service from Taco Bout Good but it especially hit the spot for lunch…read morelast week! The quality of ingredients and generous tacos are unmatched anywhere around. We inhaled our family order Thursday and then ordered more for the whole office the next day. Our office order was packaged and ready to pick up when we got there and each order had the person's name. This was so easy and everyone was happy.

    I just wanna talk bout how this spot wasn't that good…read more This place first came across my feed from a local influencer I generally trust, who gave it a good review. Then I realized I pass it pretty often when leaving work, so when I was in the area with my family, we decided to finally stop in. The place looked pretty run-down when we walked in, and unfortunately the first impression didn't get much better. The person taking our order wasn't particularly welcoming or service-forward, and the table we sat at was noticeably sticky. While we were waiting, a friend of the owners came in and was loudly dropping plenty of profanity, which seemed to be perfectly welcome. Meanwhile, the same person who took our order was now in the back preparing our food. We tried the crunchy homestyle hard-shell tacos that seem to be the big thing online, along with a couple of street tacos. The food itself wasn't terrible. It was definitely on the greasy side, but there was some flavor there. I just wouldn't describe it as particularly authentic or something I would go out of my way for. For me, the bigger issue was the overall experience. The condition of the restaurant, the cleanliness of the table, and the general lack of attention to the customer experience all added up. Maybe we caught them on an off day, but based on this visit, I wouldn't go back or recommend it.

    Photos
    Taco Bout Good - I can't get enough of this place! Gone for 2 weeks and had to get my grub on! #hardshell #birriataco #pastortaco #chickentaco #offthechain

    I can't get enough of this place! Gone for 2 weeks and had to get my grub on! #hardshell #birriataco #pastortaco #chickentaco #offthechain

    Taco Bout Good - Pastor Tacos Quesabirria(3)

    Pastor Tacos Quesabirria(3)

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    Dos Mundos Kitchen - The Menu cover

    Dos Mundos Kitchen

    4.1(157 reviews)
    1.3 mi
    $$

    Great service and great quality of food. I appreciated the diverse menu. Excited to come back soon!read more

    My daughter and I decided to go here since it was pretty close to the house and we had never been…read morehere we went in and honestly it's a bit confusing. It's like four different themes in one sports bar anime toy store Mexican restaurant. It was a bit of everything it's a bit crowded. The seating is a little too close to each other. We had to wait quite a bit of time just to be seated. We were finally seated by big huge TVs and everybody else that was in the restaurant was all around us. They sat everyone super close together. There was not one specific waitress. It was a collective group of people coming to the table for different things. They brought us chips and salsa. The chips were very stale! Finally, somebody came over to take our drink order that took a minute to bring us our drinks We finally placed our order for our food again that took a long time to receive our food. I don't know what was going on in the kitchen, but we were there a good 20 minutes before we received anything. They sat a family next to us with screaming kids, jumping around making a mess and it was very close to our table. It just was not an enjoyable experience. We noticed when we were leaving there was lots of seating in the front and was quiet. The food was good nothing special We did enjoy what we received but the overall experience and the customer service is very lacking. This is a restaurant I would only do once and never come back too again service is extremely slow and it is pretty pricey for what you get

    Photos
    Dos Mundos Kitchen
    Dos Mundos Kitchen - Chilaquiles con huevo.

    Chilaquiles con huevo.

    Dos Mundos Kitchen - Michelada Flight. Bigger than the shot glass size.

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    Michelada Flight. Bigger than the shot glass size.

    Juan Pollo - mexican - Updated September 2026

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