Brought in my 2011 Tacoma TRD Off-Road to get my Volk TE37XT M-Spec 16x8 -20 wheels mounted with…read more285/75/16 BFGoodrich KO3s and an alignment. These guys absolutely nailed it. Mounting aggressive tires on fresh wheels always makes you a little nervous -- especially with a setup like this -- but they handled everything with care and precision. No scratches, clean weights, and the balance is smooth at highway speeds. The alignment is spot on. Truck tracks straight, steering wheel is perfectly centered, and it drives tight without any wander. With Kings on the truck, alignment matters, and they clearly know what they're doing. Professional, detail-oriented, and no shortcuts. If you're running a dialed Tacoma setup and want it done right the first time, this is the place. Will definitely be back.

Purchased two Continental tires for the rear wheels of my BMW 535i…read more Good price and installation was good. My only concern was the wheel balancing for all 4 wheels and the 4 wheel alignment. The free wheel balancing was okay, but the ride was a but bit rough, especially at high speeds. The 4 wheel alignment was also okay because I saw the tech person pull it out of the stall and parked the car. He did not do a test drive. My Bimmer drove okay, but it didn't track. So I wasn't confident that the wheel alignment was properly done. I recently remedied the concerns by having the 4 wheels rebalanced and had a 4 wheel precision alignment done at another shop. Now my Bimmer tracks and rides really smooth... For tires purchase, this place is great.. But for tire services, from my experience, I would recommend to go somewhere else...

I wanted to take a moment to recognize three employees who provided exceptional service during my…read morerecent visit on May 19, 2026. First, Cory was the first person to greet me when I arrived. He thanked me for my patience while I was waiting, which may seem like a small gesture, but it immediately made me feel acknowledged and valued as a customer. That level of attentiveness is something you don't see often these days. Jonathan was incredibly helpful, knowledgeable, and thorough throughout my visit. He took the time to explain everything clearly, answered my questions, and even recommended a nearby alignment shop that could help with my vehicle. His professionalism and willingness to help went above and beyond my expectations. Lastly, Joshua, one of the mechanics, took the time to walk me through the condition of my car and explain what I needed to know. He was friendly, informative, and provided a great customer experience all the way through the end of my visit. What stood out most was the consistency of the service. From the moment I walked in, to the information and guidance I received, to the final send-off, every interaction was positive. This is honestly one of the rare times I've experienced such a high level of customer service from every employee I interacted with during a single visit. Thank you, Cory, Jonathan, and Joshua, for making this such a great experience. Your professionalism, kindness, and attention to customers did not go unnoticed.

Got here at 1215pm fur my 1215pm Appt. After standing at the front desk for 10 minutes someone…read morefinally acknowledged me and asked me to have a seat. So now 15 minutes in and still haven't written it up or asked for my keys. I'm here for a rotation and balance so I don't expect it to take long. I'm on lunch and can't really be here for over an hour. He told me they should be able to get me out by 115. If they can do that , I will be happy. Right now though, I'm not all that happy since it feels like they burned 15 minutes of my time. By 1245 they have called me and measured my tread depth. This is little peeve of mine and it reminds me of a bigger one. No longer am I given the piece of paper that tells me what my tread depth was. What is the point then? If my tires are wearing unevenly, it would be nice to know about it and even better to know which tire. One of them was less than the others. Wearing faster. No idea which one and the receipt is worthless as it doesn't have that info. My bigger peeve is that when I had the tires installed I asked if they could tell me how much brake pad was left. Actually my girl was with the car and I asked her to ask them. She said they told her they can't do that. When I got there she and another customer told me it was due to liability. Now I didn't ask for them to make a judgement call on whether or not the brakes were good or bad or could go X miles. I just literally wanted a estimate measurement. The other customer coukdnt understand why I didn't want to accept the liability excuse and made sweeping statements about the trouble they could in. Let me make this part crystal clear for the sites and for the corporate lawyers. Ask yourself how much money you'll be liable for the day you refuse to tell a customer his brake pads were looking pretty slim, or let's say a couple mm left, and that person ends up dead or killing someone else 3 days later due to not stopping in time or some type of brake failure? They will sue and they will win stating that any reasonable technician would have recognized how dangerously worn the brake pads were and you refused to inform the customer, whether or not it's your business. So if that's policy to not say anything, I'd really rethink that. Seems like the liability is with not telling them. You tell them, you've done what would be reasonable. You refuse and you are opening yourself up to be cast as the next bad guy in court. So easily.They will crucify you. Think about it, corporate lawyer people. That's all I'm going to say on that. My car was done by 115. Guys at this store working in the bays showed a lot of hustle and cooperation. An exemplary crew of technicians. The service writer guys were good once they got to me but they would do well to achnowledge people when they walk in to let them know they are seen and will be helped soon. Can't ask for much better on a free service. Still would be nice to know those tread depths since you took the time to measure and all....

I came here after receiving a flat. Chuy's staff was helpful, affordable and switched out the old…read moretire for a used one in under 15 minutes! If you're in the valley, Burbank, Glendale, Pasadena, San Gabriel area & need a new tire--go to Chuy!

Botched oil change…read more.. I took my vehicle for an oil change a couple of weeks prior from the date of this post. After service I noticed the slight but consistent oil leak I had going on had increased dramatically to the point that I was leaving huge oil puddles in a parking spot after a minimum of two hours. As of the date of this post, my car began to overheat, and when I popped the trunk I noticed that there was antifreeze on the engine. None of these problems were occurring with my vehicle before the oil change, it was noticeable by next day. I am hoping that it's an oversight that they will be able to acknowledge and willing to make right.

I cannot recommend Crown City Tire in Pasadena enough! They have officially earned a life-long…read morecustomer after my recent service appointments. They accommodated my BMW i3 last minute for an oil change. In less than two hours, they called me back with a comprehensive, digital inspection report of my car--complete with pictures. They flagged some damage to a back tire and recommended swapping out just the rear tires. They were able to order and stock the specific tires that very same day! The entire operation is unbelievably seamless. No matter who I spoke to over the phone, they were knowledgeable, friendly, and completely on top all things relating to my car. They even offered a shuttle service for both drop-off and pick-up while my car was being worked on, making the whole process incredibly convenient. A massive thank you to Steven, Robert, David, and Carlos! I was so thoroughly impressed by the team's swift work, honesty, and professionalism that I brought my partner's car in the next day for a full tune-up; which they did in single day! If you want honest, fast, and top-tier service, this is the place to go!

We had to get a tire patched. This place was excellent -- really friendly service, very reasonable…read moreprices, and quick/good work. We will be back!

these guys are great. they repaired my tire for free. I definitely want to go back and get service…read morein the future.

Honest, thorough, and zero pressure, exactly what you want from an auto shop…read more I brought in my Honda my "brown-skinned girl" knowing she needed a little TLC. I had taken her to the dealership for a regular maintenance visit and they made some recommendations, but as we all know, dealership prices are insane. So I called around, and Anthony at American Tire Depot came through. He looked everything up on the spot and gave me an exact quote before I ever set foot in the door. Im patient, so had no problem waiting overnight -- and they used that time well. They completed everything on the list and ran through additional maintenance checks to make sure nothing was being overlooked. Thorough without being pushy. That's rare. The whole experience was kind, considerate, and efficient. I will be back! Thanks Guys!

Repaired my Run Flat tire in a flash. Reasonable price. Excellent! Friendly fast service. I went…read moreto 4 other places without success

The service was slow, inattentive, ineffective and an overall terrible experience. The service is…read morelacking and they did not understand English, nor did they have used tires as advertised. I noticed they also upsell and provide discounts if they know you-- I don't recommend.

Can't say enough of good praise to the quality and dedication of the Pasadena team. I came in early…read morefor tire change and was accommodated with professionalism and efficiency. They had me in and out under an hour. Had a great conversation with their Team lead on overall tire brands and what quality metrics to look for when purchasing my next set! Definitely will be back. Keeps up the amazing service!

We have taken our 2012 Mercedes C250 here twice now, both times VERY last minute for very…read moreunexpected tire replacements. It was highly recommended to us by another auto shop. The person we worked with was incredibly friendly to us, which really made us feel welcomed. Both times we got really great deals on our tires. Like many people, we basically just asked to get the cheapest tire possible that was still a "good" tire. The guy who helped us said something funny but gave us peace of mind that we were still getting a good tire... he said "It's still a tire that I'd put on my daughter's car" haha. Works for us! While both times they didn't have our tire in stock, they were able to get it done the very next day which was no problem for us. We were just grateful to be able to get our car in last minute. Also - HUGE PLUS that they're open on Sunday! Thank you so much again. We will continue to be loyal customers here.

Needed to patch / plug a hole in my tire. They got the job done with a quick turnaround time. Great…read moreprice as well. Very happy with my overall experience. Thank you!!

I called ahead to make sure they carry tires for my Tesla Model 3 which they did. Very easy to get…read moreahold of and very quick and good price to replace all 4 tires. Definitely recommend!

I got a nail in my tire and tried to fix it with a DIY repair kit. However, while doing the repair,…read moreI discovered there were additional nails in the tire, so it was best to replace it. Since I bought the car used and hadn't changed the tires before, I decided it was a good time to replace all four. I started searching for an affordable shop with good tire pricing. After extensive online research and calling a few shops for quotes, I came across Pasadena Tire Pros. They gave me a quote over the phone for Pirelli tires, and based on my research, there was also a manufacturer rebate available. I asked whether they would honor the rebate, and they said they needed to check and would get back to me. A few days later, I received a call confirming that they would accept the rebate. That made the price very attractive, so I went in right away to get the tires replaced. The entire process took about 1.5 hours, and I spent the time walking around the area. Everything went smoothly, and Henry took great care of us. I would definitely recommend Tire Pros for your tire needs--be sure to ask for Henry. He's very friendly and easy to work with.

I came in to have the shop fix my tire as it had a bolt in it. They handled the repair quickly and…read moreefficiently. It's a great auto repair shop, and their reputation is well known throughout the community.

The owner was great! I've been trying to go for the past two weeks and I think the business shut…read moredown:( they had great prices so disappointing

I was getting alert on my car about the coolant level being low. I didn't want to mess with it on…read moremy own so stopped by here as it was one of the few places still open in the late afternoon on a Saturday at 4pm. Didn't catch the name of the employee who helped but he checked and said I was the second person to come in about the same issue. Prob due to heat and needing to run the AC. He filled up my coolant and didn't even charge! I still gave him some cash for helping a girl out but appreciate the customer service. Any future car issues I would definitely be willing to come back.