I recently took a wedding ring here to get resized. The process was super easy--I dropped my ring…read moreoff and they had it sized down for me within a few days. I'm planning to go back to repair some other pieces I have. They also steam clean jewelry for free--it really gives pieces a new sparkle.

Keren and her team are incredibly welcoming with beautiful jewelry pieces across price points. You…read morecan feel her passion for what she does and goes above and beyond to make every purchase and customer feel special. She truly has many unique and one of a kind pieces. I have shopped with her for many years now and she is my "go to" jeweler.

Many thanks to Shirley and Reginald who helped us design and create our beautiful, one-of-a-kind…read morewedding bands. They were both so friendly and engaging and made the entire process both educational and fun. We couldn't have been any happier with any part of the process. Those "other" jewelers who put their goods in little blue boxes would do well to take a lesson from Jan Dee Jewelry. Those "other" guys don't hold a candle to the customer service and responsiveness Shirley and Reggie extended.

JanDee has been our jeweler for 25 years - from engagement and wedding rings to watches, earrings,…read morerepair of 100yo irreplaceable pieces, resizing rings, insurance valuation, and cleaning an ordination chalice from 1950. You won't find a better jeweler in the city.

My fiancé and I were referred to Mark and we were not disappointed. He was an absolute delight to…read morework with and gave such a memorable experience in picking the perfect ring. Not only was he educational throughout but was so easy to be around and converse with on a personal level. The retail environment for such a life altering purchase is not where you should go, with pushy and uneducated sales folk. Mark is knowledgeable, honest, and kind! You won't be disappointed coming here! I am beyond thankful for his beautiful work on my engagement ring!

We have been buying the finest jewelry here for more than ten years. We like it so much that we…read morehave pretty much stopped buying jewelry anywhere else, largely because there are so many unique and original pieces superbly crafted and elegantly designed by Bacharach father, mother, and son. I'm attaching a few photos. It's a small shop without a store front, but centrally located on Michigan Avenue, easy to reach, quiet, and very pleasant to visit. More important, Mark Bacharach will take all the time you need to find what you are looking for. He asks the right questions, makes good suggestions, and has a wealth of detailed information at his fingertips. Just a marvelous place to visit all around.

My fiancé came here to have my unique engagement ring designed and created based on a friend's…read morerecommendation, so when it came to designing a wedding band, I decided to go to John too...I wish I never did. I set up an appointment to drive down to Chicago with the intention to meet him in person, show how the ring fit on my finger, share my ideas, and see what he recommended based on his expertise. The drive was long and parking impossible, but I figured it would be important. His office was small and messy, but I chalked that up to being more focused on the rings themselves and offering good prices. He only spent all of maybe 10 minutes with us and provided absolutely no insight or recommendations. He didn't ask for our budget or anything besides "send me a photo of what you want" and joked how he disliked working on wedding bands because females are difficult. That really rubbed me the wrong way, and I should have trusted my gut and walked away then. After a complete flop of a first design based on a photo where my engagement ring wasn't nearly similar enough, I emailed him in detail what I liked about it, what I didn't like and why, asked for his expert recommendations again, and provided an alternative concept. He said nothing besides "give me a few days to get this done and will send it over" and then I didn't hear from him for two weeks. We weren't in a rush, and the second one was better, but he clearly hadn't read the things I liked/disliked about the first design and just took the photo I shared as a concept and made a CAD of exactly that. It still had a lot of things I wanted changed to make it my perfect wedding band since I will be wearing every day, so I tried calling multiple times and offered to chat on the phone, because after a lot of back-and-forth, he clearly did not understand what I was asking which proved very frustrating. We finally got the wedding band to an acceptable place, and when I asked what the ring would cost (as no range was provided throughout this entire grueling process), I didn't hear from him for two weeks. When he responded he said, "it's done, here is what you owe me" which was surprising and extremely unprofessional. After spam calling the practice to get him on the phone, I voiced my overall frustration, and he said "well I'm barely making anything on commission for this ring and you made me do multiple CAD images. So do you want the ring or not?" TLDR: if you want a fun and customer focused experience where you feel heard and valued, go elsewhere. My friends said they love Kesslers and their other local jewelers.

John was super wizardly in his execution of my lofty vision for my wife's diamond eternity band to…read morecelebrate our anniversary. He was very knowledgeable and gave us a great price on a piece that instantly became an heirloom. It is of the highest quality and my wife loves it so much / wears it every day. She gets asked about it all the time and receives enormous sums of positive feedback. John thank you for crafting this artifact of beauty.

Wow, they have some really beautiful pieces at Ellie Thompson. When I stopped in the namesake…read moreartist wasn't in but she (and her associates, if there are other creatives here) is incredibly talented. I was curious and I am attracted by sparkly things, so I stopped in with my little one to have a look around. The employee was welcoming and let me wander to appreciate all the pieces on display. There was an interesting sapphire and diamond ring with a kind of asymmetrical profile that was lovely. Far too expensive for me to have purchased but perhaps it's good that it was too small for my finger so I didn't have to feel sad about leaving it behind. I would like some sort of jewelry with my daughter's birthstone, perhaps also my own, so Ellie Thompson is a place I will keep in mind when I am ready to explore the possibilities. There's a very high step from sidewalk to store level in order to enter the store. If you're disabled, have mobility issues, or would otherwise find it difficult to enter, I suggest you call ahead to determine how they can accommodate you.

Came here to get my engagement ring appraised for insurance purposes…read more The store was incredibly cute and Ellie herself did the measurements and completed the appraisal (which was emailed to us) within hours of stopping in. She was incredibly sweet and knowledgeable. I now understand why everyone in the neighborhood trusts her with their jewelry needs! The cost for appraisal was $50 which I understand to be pretty typical. It's clear she loves working with people to design jewelry as evidenced by decades of experience in the industry. Would definitely return if I were in need of special occasion jewelry, gifts or another jewelry question!

We worked with Joe on our recent wedding bands and had an amazing experience! Joe is so thoughtful…read moreand knowledgeable about the entire jewelry industry. He really spent a lot of time sitting down with us, explaining all the different details when it comes to choosing and designing wedding bands, and we had a fantastic and positive positive experience with his whole team. From our first meeting to picking up our finished products, we were extremely happy with his communication and the customer service we experienced with Hakimian Imports!!!

My husband and I could not recommend Hakimian Imports enough! When working with Joe on our wedding…read morebands or other important milestone gifts, Joe has always been so knowledgeable and thoughtful in his approach. We absolutely love all of the items we have gotten from him and would recommend anyone who is thinking of purchasing jewelry to go to Hakimian Imports!

Made an appointment to have diamonds "evaluated" at their Evanston location - very snooty outfit -…read morenot interested unless the diamonds are Tiffany, Van Cleef, Harry Winston, Cartier, Arpels... you get my drift. Pffft.

This place sucks. I had to drive to Evanston, which I knew but still. Then no place to park except…read morepaid parking. Then I had to walk for 5 min to get to the building. The instruction said to check in with the security guard and guess what,? No security guard. Call the direct line and was told someone would get me. Waited another ten min for him to get me. I was taken to a small, tiny office. Then, I was offered the lowest price I had received for my watches. This place SUCKS. Don't waste your time with this company. They say they will offer you the best price, but that is a lie!!!!

It's been 20 years, this past November, that my husband and I were married in which he purchased my…read morering from Fungs jewelry. We haven't gone anywhere else, and wouldn't for any other quality pieces. My husband picked my ring out, completely on his own, in which I still love just as much now as I did then. I would recommend them to any and everyone, any day. Great people.

I hope that this will be cathartic. Writing this review is the sole reason that I joined Yelp…read more My fiance bought my engagment ring at Fungs Jewelry, a cluttered counter in a jewelry mall on jeweler's row. To be fair, he should have thought twice before forking over $500 to such a retailer, but he's a trusting guy and the ring is lovely--and also, unfortunately, not the right size. Ms. Proprieter Fung told me that not only would it (1). cost $80 to be re-sized, and (2). have to be sent to Hong Kong, but (3). would need to be an entirely new ring--smaller--meaning FEWER diamonds, yet MORE money?, and (4). not be finished until the first week of March. Here it is, March 2nd, and I just got off of the phone with the Fungs' daughter who seemed confused and disoriented as I read off my receipt number. She said that they would have to call me back. As of right now, I might have to file a police report. Do not give them business--well, not if you expect to receive service with your purchase.