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    Julio's Hvac

    4.5 (2 reviews)
    Open • Open 24 hours

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    2 years ago

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    Perfect Star Heating, Cooling, & Electrical - We are proud to be a locally owned and operated family business that services all makes and models in Alameda & Contra Costa County!

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    Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

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    I called Air Flow Pros to get a 4th opinion about the repair of my 30 year old heater which stopped…read moreworking and had the good luck to speak with Rudy. After discussing my problem he asked me if I called PG &E. I said no, why should I do that. He said have them check out the furnace for carbon monoxide leaks, pilot light issues etc.and if they say that it needs repair Air Flow Pros will then come out to evaluate the situation. Three days later PG&E checked out my furnace checked the pilot light, replaced a thermocouple and reset a fuse hookup and the furnace was functional again. I was so impressed that Rudy suggested that I call PG&E first, that if I ever need to have my furnace repaired, I will call Rudy and Air Flow Pros. It is clear that they are in business to provide the best, honest, professional and exceptional service available. By the way, the other three opinions were that I needed a new furnace because mine was unfixable!

    Called this company needing a company to service my mom's condo. The guy who answered said what…read morekind of unit is it? As an average joe who does not work in the industry I simply asked, "How can I tell? I'm just an average joe." He replied, "Well, you're just going to have to take a picture and send it to us." So first of all, the unit is in the ceiling of my mom's condo and screwed in. I don't think I should have to mess with it by trying to open and take a picture. Second, from a customer experience perspective any business worth their salt in this day and age should be considering their audience and try to be helpful rather than make the customer do the work. I don't know why I thanked him before I hung up.

    Julio's Hvac - hvac - Updated September 2026

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