We bought in a mid-century house whose furnace is located on the roof . It is a common location for…read morethis type of house, but -needless to say- it is not easy to replace that furnace when the need comes. We decided to hire ATLAS for the job: the furnace was old, and the original roof ducting did a lousy job distributing the heat throughout the house. I was always cold even when the heat was "blasting". ATLAS did a thorough and patient analysis of our old system. They decided to double up the ducts to provide more air flow, and they also organized the flow inside the ducts: it worked. Frankly, the final cost was reasonable, considering the benefits I am getting from it. I particularly recommend Nick and Scott who supervised the project: they really looked into the project, then fixed the problem. Plus: the work was clean, and the communication great all along. Happy customer :-)

Top Level: Initial screw-up, great recovery…read more Atlas heating installed our furnace nearly 20 years ago and it has worked well until recently. We started having problems with it, so we had a technician come out to perform preventative maintenance. However, less than a week later, it died completely and I could not revive it. I called Atlas, thinking that I would be a priority for service, assuming they would stand behind their work. Instead I was told that I could not get scheduled for service until 5 days later, and the money I had spent on the maintenance was essentially forfeit, as I would receive no credit towards the repairs. Instead, I went with a different company that diagnosed and repaired the problem two days later. After the rather disappointing interaction with Atlas, the owner called and was mortified at how I was treated. She was extremely apologetic and offered to not only refund the cost of the preventative maintenance, but tried to give me even more money for the poor handling of my case. While I did accept the refund, I did not think it fair to take more money. We parted on good terms and when it comes time to replace my furnace (in the near future), Atlas will definitely be part of the process. I would leave five stars, but have to deduct one for the initial poor handling of my case.

I had an outstanding experience with Ratmir at Galaxy Heating & Air Conditioning. After another…read moreHVAC company spent nearly two hours trying to diagnose our system and still couldn't identify the problem, Ratmir arrived and had the issue pinpointed within 15 minutes, and fixed it in less than an hour. His expertise, professionalism, and efficiency were immediately apparent. He took the time to clearly explain the problem and what needed to be done to resolve it, giving us confidence that we were finally getting the right answer. It's rare to find a technician with this level of knowledge and diagnostic skill. If you're looking for someone who can quickly and accurately troubleshoot HVAC issues, I highly recommend Ratmir and the team at Galaxy Heating & Air Conditioning.

My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

We took advantage of the free design services for a heat pump heating system offered by QuitCarbon…read more After completing their home assessment questionnaire they gave us sizing, pricing and rebate information. QC referred us to Harry Clark Heating and Air Conditioning for a complete upgrade to replace our gas furnace. HC owner Don Marshall spent an hour and a half assessing the existing heating system in our 1908 home, answering all our questions and providing a detailed quote for a two zone system the next day. After reviewing the quote with QuitCarbon, we decided the price was competitive and chose not to get other bids. I should mention that I'm a licensed mechanical engineer and have lots of experience working with contractors. Armando Hernandez and his crew completed the install in one week and we were up and running on day 5. The quality of the workmanship was excellent. Armando addressed my many questions and was a pleasure to work with. There was an issue with a defective part in the air handler. The project manager Matt Schwoyer was able to resolve it with their supplier, and the part was replaced the following week. Everyone at Harry Clark was professional and responsive throughout the whole project. We are pleasantly surprised with the improved and consistent comfort level in our home and would recommend HC to anyone considering a heat pump retrofit.

My furnace was out for two and half years, so I thought it would be a good idea to get it fixed…read more In addition, I bought a smart thermostat and wanted to get it installed. I opened a project on Yelp and went with Harry Clark. Oscar was the tech who came out on the scheduled appointment date. He was very tidy wearing shoe covers and after climbing his ladder to get into my attic, he was able to determine that it wasn't the pilot light that was the issue with my furnace, but it was simply turned off. He turned it on and then went to work installing my smart thermostat. After he got it installed, he showed me how to adjust the settings. Finally he also examined my living room fireplace and showed me where the switch was inside the panel to turn it on. He was clean and efficient and I'm very happy with the service. I called them later and asked to be put on a list for annual furnace maintenance. High recommend Oscar and Harry Clark Heating and Air.

Adam and his brother were wonderful. We needed a new condensate pump for our furnace. They felt to…read moreus like old school down to earth and honest. They were prompt, courteous and respectful. We highly recommend their services. E and N

I reached out on Yelp for some help with swapping out my old furnace gas connector, and Adam…read moreresponded very quickly. He was able to come out just a few days later, and fixed everything and waked me through what he was doing, including adding a new shut off value and sediment trap. His quote was very good, and work quality was great. I will be calling Adam again for all my future HVAC needs!

Noel came out at 7pm on the hottest March day on record to fix my AC. He explained everything that…read morehe was doing and got my AC up and running in less than an hour. The fee was very reasonable! Thank you for fixing my house!

Tech came out quickly which I appreciated, but the experience left a lot to be desired. Was quoted…read more$45 for the service call upfront, but ended up being charged $840 total -- $640 for a part that runs $200-$250 at wholesale, plus $200+ labor for a 30-minute job. The tech also asked for cash, which felt odd. When I pushed back on the diagnostic credit, the numbers didn't add up. To their credit, the company responded and offered a $50-60 credit, but given three other companies quoted the same repair at $450-$650 all-in, it's hard not to feel overcharged. Decent communication, but the pricing transparency needs serious work.

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

We have been enthusiastic trusting customers of Hassler Heating services since 2010. They have…read moreprovided a myriad of heating and cooling services. Our most recent experience was with Tevita who created, added and installed a duct in our entry hall of our 1912 Craftsman. He was punctual, knowledgeable, personable and fastidious. We are thrilled and oh so warm. Thank you, Tevita and Hassler Heating! Christine K. Oakland

Unfortunately, I recently had a very disappointing experience with Hassler…read more We called them because our AC unit would not turn on, and they were the company that originally installed it. The technician, John, initially seemed knowledgeable and friendly, but the service quickly went downhill during the diagnostic process. While troubleshooting the system, he blew a transformer, causing additional damage to our HVAC system. He then attempted to charge me more than $500 on the spot to repair the damage that occurred while he was working on the unit. After I pushed back, he agreed to waive those repair costs. Throughout the visit, he repeatedly tried to sell me an annual maintenance plan, even though the original problem had not been diagnosed or resolved. He then told me that the control board had also failed and needed to be ordered and replaced for nearly $1,500, but he could not even guarantee that replacing it would solve the issue. At that point, I had lost confidence in his ability to make the diagnosis. Before authorizing any further work, I researched the part myself and discovered that the quoted price appeared to be more than $1,100 above the actual cost. I decided to seek a second opinion from another local HVAC company. That turned out to be the right decision. The second company diagnosed the actual issue in about 15 minutes and had the system repaired within an hour. They also confirmed that the control board Hassler wanted to replace was functioning properly and did not need replacement. To make matters worse, John never followed through regarding the control board parts he said he would investigate ordering. To me, this confirms that it was all BS to try and make a buck, or he honestly didn't know what he was doing and assumed I would move on. I can no longer recommend Hassler Heating and Air Conditioning. The lack of customer service, misdiagnosis, damage caused during troubleshooting, attempted upselling, and excessive repair quotes show that this company has fallen far from the standard they had 10 years ago.

I received exceptional service from Air Flow Pros during what could have been a very dangerous…read moresituation. On the coldest night of the winter, my carbon monoxide alarm went off. Later that evening, PG&E confirmed that our furnace had failed and was releasing carbon monoxide into our home. The next morning, I began calling HVAC contractors. None of the nine companies I contacted could help for at least a week. Fortunately, a friend from my daughter's school referred me to Jose. He answered on the second ring, immediately understood the issue, and told me his Vice President would be at my house within the hour. Just 30 minutes later, Rudy arrived and quickly confirmed the diagnosis with his equipment. Jose immediately recognized the urgency of the situation. Not only were we without heat in freezing temperatures, but our family was also at risk of further carbon monoxide exposure. By 5:00 p.m. that same day, Air Flow Pros had sourced and delivered a new furnace, assembled a six-person crew, and begun removing the old unit. By 8:00 p.m., the new furnace was professionally installed, the work area was spotless, and our home was once again warm and safe. The service was truly outstanding. Air Flow Pros delivered a high-quality product at a fair price and completed the entire job within eight hours of my initial call. I couldn't be happier and would recommend them without hesitation.

Fantastic guys. Quick and qualify service. Rudy was especially awesome and so was Joseread more

Austin was my guy from start to finish, and I really appreciated the way he handled everything. I'm…read morea very particular person in general, and his communication made the whole process feel easy. The estimates were thorough and meticulous, so you always knew exactly what you were signing up for. I'm pretty sure I put him through the wringer at times, but he was consistently patient and professional. He and his team even convinced me to go in a different direction from what I originally planned. In the end, I'm glad I listened, I'm extremely happy with my new setup. Not only do I now have both heat and AC, but they also helped minimize the visual impact of the mini-splits, which was a big deal for me. The install was great too. Miguel was respectful, answered all my questions, and kept me informed anytime something didn't go exactly as planned. Overall, the team really worked with me to get things right, and I appreciate the effort they put into the project.

My dryer vent duct was not routed properly- so I called Comfy and while it is not a service that…read morethey advertised- they corrected the issue at a great cost!

I originally was going to replace my outdoor ac unit…read more After meeting with them and reviewing my options, I opted to replace my existing AC and gas furnace with a new full electric heat pump system as gas furnaces are getting phased out in 2030 in California. The estimate appointment, equipment procurement , and install was a breeze with a quick turnaround. Angel (the owner) was very helpful, answered every single question I had, and work through the estimate with me to make sure it worked with my budget. Once the equipment was at their shop, it only took 1 day for them to get started and completed the job in only two days, on time and on budget! I truly recommend their services

We recently had Angel and his team at Velasco's Heating & Air Conditioning install a Bosch 20 SEER…read moreheat pump system with duct upgrades, and the results far exceeded expectations. The system passed all HERS inspections, but what really stood out was the duct leakage test: only ~4% leakage, which means about 96% of the air is being delivered into the home. For context, most homes lose 20-30% of air through leaks, and even many "good" installations only get down to 7-10%. Angel's results are better than code requirements and show true attention to detail. Angel was professional throughout, and his crew -- Julio and Felipe -- worked hard, were polite, and left the work area clean each day. We can already feel the difference in comfort, and knowing the installation was done right gives us peace of mind. If you're looking for an HVAC team that delivers top efficiency, full code compliance, and workmanship above the industry standard, I highly recommend Angel and his team.