Super clean, cute, and fun play place for my 2 year old son's birthday!…read more Booking the whole place for 3 hrs was easy with the Kidplex team and they and the website provided all of the expectations needed for a successful party. Max was 100 for a comfortable party flow. Basically you bring your own food, drinks, decorations and the team helps you set up and clean up. Kids do playtime for the first 2 hrs and 15 min, then everyone eats and does happy bday song/cake in the last 45 min. Our guests had a blast and the party went so well! 100% recommend on having a party here if you want a fun, hassle-free event.

Solid facility for the kids, but we won't be returning. I have removed an additional star from my…read moreoriginal rating due to the misinformation provided by the owner on such a sensitive and important subject. I want to respectfully correct the record: while the holiday books were indeed on a bookshelf, the Pride book and about eight others were stacked directly inside the enclosed toddler climbing structure. This specific structure has explicit signage stating 'no one over 3'5" allowed' and 'no adults allowed.' (Photo attached for reference and the book was behind the sign in the structure.) While we have absolutely no issue with the gay community, we believe strongly that parents, not a local business, should be the ones deciding how and when to introduce social concepts to their young children. Placing this material in an enclosed space where parents are expressly forbidden from entering, and where a toddler can simply grab it unguided, is an overstep of boundaries. We expect a business catering to toddlers to remain a neutral environment.

Went to Peek-A-Boo Factory in Livermore on the Sunday before Memorial Day and surprisingly it was…read morenot packed at all, which honestly made the experience way more enjoyable. I was nervous about bigger kids accidentally pushing my baby while running around, but it felt comfortable and manageable the whole time. The slides and play structures were really cool and my little one had such a fun time running around and exploring. I especially appreciated that they have a separate toddler/younger kids area which made it feel safer and less overwhelming. As a parent, I noticed the staff did a good job keeping things organized and the overall environment felt pretty clean. There were also plenty of places for parents to sit while still being able to watch their kids play, which I appreciated. But it's either my hubby, I, or the both of us with my baby the whole time. Parking was easy too and check-in was pretty smooth. I do wish the place was a little bigger, but I also understand indoor playgrounds are probably expensive to maintain and operate these days. Overall, it was a fun experience and my baby left tired and happy which is always a win. Would definitely come back. Just wish there was a location closer to Morgan Hill!

We chose to visit Peek-a-boo Factory on a Thursday afternoon, and it turned out to be a fantastic…read moreexperience! The space was spotless, and since it was pretty empty, the boys had plenty of time to enjoy both rooms without any rush. I really appreciate that shoes aren't allowed inside the play areas -- it helps keep everything nice and clean, making the whole visit even better.

Grand kids always have fun at this place. They don't stick grownups with a..You have to have OUR…read moresocks. Hate that! As long as you have grippy socks is fine.

I was honestly very disappointed with our experience at Jump N Play for my daughter's birthday…read moreparty today. For the amount of money we paid, I expected much better customer service, organization, and overall value. The party required a 50% deposit of $187, and when we arrived, I paid the remaining $187, bringing the party package to $374. We were also told that if we stayed past 2:30 PM, there would be an additional charge. We ended up going only about 3 minutes over, and the employee immediately told us we had to pay another $50. Altogether, we spent $424 for this party. For $424, I really do not feel like the experience or package was worth the price. We still brought our own snacks for our guests, the decorations that were included were very basic, and we received a small pizza. I expected a lot more considering the cost of the package. What bothered me even more than the price was the customer service. The girls working at the front were rude and had an attitude, not only toward us but toward our guests as well. Some of our guests arrived around 2:00 PM, and instead of politely explaining anything to them, the staff tried to turn them away. Multiple guests specifically came to me afterward and mentioned how rude the employees at the front were and how uncomfortable their attitude made them feel. That is extremely disappointing when you are paying hundreds of dollars to host your child's birthday party somewhere. I completely understand that businesses have rules regarding party times and additional fees. However, there is a professional and respectful way to communicate those policies, especially to paying customers and their guests. After already paying $374, bringing our own snacks, receiving very basic decorations and a small pizza, being told we owed another $50 because we were approximately 3 minutes over just made the entire experience feel very money-focused rather than customer-focused. I wanted my daughter's birthday to be a fun and special experience, and thankfully she still enjoyed herself, which is what mattered most to me. But from a parent's perspective, I would not purchase the party package here again. Between the $424 total cost, basic party setup, limited food, strict additional charge, and especially the rude customer service, I personally do not feel the package was worth what we paid. I hope management takes feedback like this seriously because when families are spending this much money to celebrate an important day for their child, they should at minimum be treated politely and made to feel welcome.

This is a franchise so beware that individual practices vary widely. It's basically just an indoor…read moreplayground with ego massage for the parents. They don't teach anything. Just take the kid to a park and save the money.

I loved our trial class and signed up for more. It's one of those flexible but meaningful classes…read moreteaching you many things at once. Strength, Attention, Speed, Team Work, Competition but healthy, social circle and just having fun. Not much to prepare, kid goes back home happy and stronger.. I loved it. The trainers are friendly too, enrolling my 4 yr old now but will bring back by 1 yr old too.

DO NOT LET THE SKETCH LOCATION LEAD YOU ASTRAY! (And yes, it…read morehas to be in all caps... or is it "no cap"? Please don't come for my Millennial self ) The building is tucked behind the entrance of Hong Kong BBQ on Redwood Road, near where Southern Comfort is on Castro Valley Blvd. From the outside, it looks pretty run-down and sketchy. There's also no elevator, so you'll need to carry your little one up a flight of stairs. Keep this in mind if you're planning a party, especially if anyone in your group has ADA concerns. Entrance is $16 per child for a maximum of 2 hours, and honestly, two hours is more than enough. The space itself is small but perfect for little kids. It feels like they're exploring their own tiny town with all the pretend-play stations: an ice cream truck, spaceship, chef's kitchen, grocery store, laundromat, pet store/groomer, and pizza parlor. They do have a small reading area, but there are little to no books. The play area is padded, which is great for crawling children. I wasn't totally sure how often things are sanitized. There's a basket for toys that need extra cleaning, which made me wonder how frequently everything is actually wiped down if we're asked to set items aside ourselves. Party space is limited to the entrance/hardwood area. I was told the max is 20 adults and about 15 children, but I honestly can't imagine everyone fitting comfortably in that small space. Overall, it's a great spot for my kid to run around and get her wiggles out. She really enjoyed it and that's what matters most.

This is a nice and simple play space for toddlers. It's contained and provides different options…read morefor play - pretend play with ice cream truck, kitchen, grill, rocket ship, diner, workshop to train and road play, and then various soft play space. As the first group on site, the space was clean and tidy. Not sure how busy this place could get but throughout our time here, there was a total of 5 kids which provided plenty of space to play.

Celebrated our son's 2nd birthday here. From the booking to the hosting and wrapping it up -…read moreeverything is so smoothly coordinated by the staff. They will timely follow up on everything! The place is clean, spacious and innovative for babies, toddlers and kids. Special shout out to Venessa and Vienna, for helping us out on the day of the event. They were super proactive about everything.

came here for a birthday- I like how the food area was separate from the play area, and it wasn't…read moreopen to the public, unlike some other ones we've been to. Parking is BEHIND the shopping center. Staff were friendly and seemed like they helped with birthday stuff too (check in, cutting cake, etc.) and kids pretty much get the run of the place to explore. Great use of office space

Very fun place for kids to have fun and get tired they got icee too so clutch !!!! Kid loves itread more

Fun place for kids, multiple activists. grip socks have to be from here to play in. Slushees are…read morecold.

This is for the Adult Night Event, which allows me to enter this kid-only place. It's a small but…read morehas activities around! The playground is only closed off! Once in a while the manager will set-up an adult event on Friday. It features activities that you can get raffle tickets for free lego sets like stamp collecting, getting good scores at Imagination Express, Plinker and more! One drink is included for the event! Plus the crowds are light so I was able to do lots of activities! No noisy kids too! The Imagination Express was a short and mediocre ride, it a very cheesy version of toy story midway mania. There was hardly any wait for the ride due the event. I did went on it a few times for the raffle ticket challenge. Sadly, the staff closed it a few minutes early from the event and I wanted to go one more time. Some staff are not happy to be around but I can relate for this. Some feel like they have to be here or needs to work on their social skills. But no negativity experience from this. There is also a theater area which is not too bad there. The 4D effects can be cheesy though. The good thing around this place is that there is a huge impressive lego models of the Bay Area in one room! San Francisco, San Jose, Santa Clara and Oakland! Definitely an okay place for one time only. If you don't have any kids then definitely consider going to the adult night event for this!

This review is mostly for the workers on the floor huddled together and/or constantly on their…read morephones in front of guests. First time here and got the impression right away that most workers were there because they HAD to be there, not because they WANTED to be there. Not saying that all workers were like that, but at least 80% gave that vibe. Came on a Saturday afternoon and the bathroom was overflowing with paper towels in the garbage and toilets not flushing properly. When my son would go up to workers and ask about Pop Badges (because he went to LLCA and LLFL earlier this year), workers would say no even if they were wearing them on their lanyards. (Read somewhere later that you're supposed to "trade" with staff but it would have been nice if someone working took the time to explain that.) HUGE shoutout to the store attached, those workers were really kind and took the time to say hello and acknowledge my son who was celebrating his birthday. Oh! And also the train attendants.

Family owned business and work on Polk Street Neighborhood for over 50 years. This is the ultimate…read moreIndoor Playground. See Susan Liu, to help you. www.wowkidsplayground.com Info@wowkidsplayground.com Bring you kids and visit or you be the big kid and come have some ice cream. Cheers!

We just had our daughter's birthday here. She turned 6 and it was phenomenal! She wanted the…read morepremiere party with the k pop demon hunters theme and it looked amazing. The balloons and matching banners and plates and cups looked great. The attendants were so helpful and knowledgeable. I would highly recommend people host a party here without hesitation. The kids also had a blast with the facility itself. They ran around having fun for hours and were still sad to leave at the end. Also consider za pizza and bobs donuts which are both close by and delicious and well known.