VEG-ER is the best…read more Eariler this week one evening, we had to take our Siamese boy, Pablo, to VEG-ER not long before midnight. You know you've heard that if your indoor-outdoor cat who always comes home one day doesn't come home one day, something has happened. Well, it's true. Usually, Pablo (a.k.a. Bunky) comes back within minutes after being let out, but this day was different. We looked for him and looked for him, but came up empty-handed. Pablo has an AirTag and, curiously, it showed he was on our property. Finally, he appeared around 10:00pm at the back door. We were relieved, but noticed he had wounds on his hind legs. Because of our excellent experience we had last year with VEG-ER, we brought Pablo here. Pablo received top-shelf compassionate treatment from the VEG-ER staff, each of whom has a heart of gold. I really admire, respect and appreciate people that devote their lives to the care of pets. They're a blessing. We were told Pablo did not experience an animal attack, but maybe got stuck on a fence, and slipped. Pablo is home recovering now, getting stronger by the day. We basically live in the woods, and realize fully now that it is just too dangerous here to let him outside unsupervised anymore..

We brought our dog here after severe GI issues. We saw 3 doctors over ~36 hours and all of them…read morewere amazing. We've been to many pet ERs/urgent cares in the 8 years we've lived in NoVa and this the only hospital where we spoke to a doctor within a few minutes of walking in the door. They were thorough, took time to explain our treatment/testing options and answer questions, and made us feel like Norman's care mattered even when more severe emergency cases came in. At VEG, you can see everything, stay with your pet, watch their treatment, and staff are readily available to talk to or answer questions. That alone eased so much anxiety. Kenzie, one of the nurses that was assigned to Norman, was so kind. It was clear that everyone in the room cared about making these animals feel comfortable. More than one nurse came over to introduce themselves when we were preparing to leave Norman overnight. They offered us a room where we could stay with him if we wanted, and even asked what he liked to watch on TV to create a comfortable environment for him after we let them know he suffers from separation anxiety. The discharge and follow-up notes were also incredibly detailed, which made following up with our primary vet so much easier. No one ever wants to bring their animal to an ER, but this is now the only place we will go when we need urgent medical care. A HUGE thank you to everyone at VEG Alexandria for taking such good care of our dog!

Dr. Wooten did an excellent job on our cat, Bella's teeth for dental surgery. She had to remove a…read morefractured tooth and some other teeth under the gums that could have caused problems. You can tell when your cat meets her that she's a cat lover! We are very grateful for knowing our cats are in good hands when they see Dr. Wooten! Carla and Huib Kooij Alexandria, VA

If I could, I would give them a zero. Our darling pug passed away needlessly at an early age. They…read morefreely gave our pug Librela injections once a month for almost four years, without reading FDA's warning notices on the adverse effects of Librela. Our pug died from laryngeal paralysis, developed pneumonia, she had a chemodectoma on the heart, and finally anorexia. I strongly recommend you read the following website for more information. https://www.fda.gov/animal-veterinary/product-safety-information/dear-veterinarian-letter-notifying-veterinarians-about-adverse-events-reported-dogs-treated-librela.

Exceptional quality of service. I barely got through the door when I was greeted by Izzy and walked…read moreover to a seat where I was immediately asked about what's going on - no wait time at all. Within a few minutes, the nurse spoke to me and the vet very shortly after that. Dr. Delaplane was truly great - discussed treatment options, explained things very understandably to a non-vet, was honest. The part I appreciated most was that he didn't want to just run a ton of tests of everything to run up our bill, and even referred us to internal medicine specialist at another ER who would better serve the needs of our pup to get down to the issue. This place is top notch. I wish Dr. Delaplane was at a general vet office so we could see him regularly as our normal vet! All staff we interacted with was very kind and just wanted to ensure my dog and I was comfortable.

I had a good experience despite a late night emergency. I was at another location with my 3 hour…read moreold gosling and they transferred me to this location. Upon arrival they had the incubator ready for him. The team was kind and attentive and were able to watch him overnight until I could have him seen by a specialist in the am. I absolutely recommend this location for any animal emergency