After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

I highly recommend this company. It will be a great experience. Steve, our Sales Rep, set us up…read morewith exactly what we wanted and needed at a fair price. The office staff was amazing at communication as the process took place. Scott, David and Brian are an incredibly efficient installation team. A great way to do your business with local & family owned.

Family owned local company who provides exceptional customer service and trust work thy employees…read morein the home. Their prices beat large competitors and it's a plus to get to know the employees because they have all worked there a long time. I'm a stay at home mom and have always felt comfortable having them in the home while I'm here alone with the kids.

The people at Glass Guru did a superb job installing new glass on our windows. Punctuality,…read moreprofessionalism, and cleanliness were all exhibited from start to finish. Everything was done perfectly. I highly suggest going with them for glass replacement!

The house is approx 50 years old, owned by my 70+ mother and a few companies had sent salesman to…read moreconvince her she needed to replace every window in the house. She didn't. Only one window had some dry rot and other damage around it, and I was so glad to find this company who sent out an estimator (who is also a carpenter and would be the person installing it/fixing all the trim etc). This wasn't an emergency, so the length of time between my initial call, when the estimate happened, when it was emailed to us, work confirmed and deposit paid. another visit to get exact measurements for the glazing (that's a technical part I maybe misspeaking) and then the actual installation/repair was approx 6 weeks total. Which was fine. Everyone at the glass guru was very responsive, communicated easily and thoroughly at all steps. The total didn't change even though we had some ant infestation issues and more wood repair work was needed than initially estimated. So thankful to not have to spend $$$ to replace all windows, but only the one that truly needed to be replaced.

Glass Guru came recommended from my realtor and a handful of neighbors. They were very prompt in…read moreall communication and got my estimate in within days of inquiry. They were much more flexible with dates and times that I had requested because of a busy works schedule compared to the other companies I had reached out to. Their servicemen were super friendly and conversational, but they were also efficient and speedy. I hope I don't need new windows again any time soon, but I would recommend them in a heart beat!

My family and I purchased a new house recently, and the sellers of the house had paid in full for…read moresome new windows that needed repairing. Glass guru was recommended by the sellers realtor. The date of the closing I had called to check up on the day they were coming out to do the work, which was two days later. The house was empty at that point when they had done the work, we had gone to the house two days later and noticed that one of the windows was not completed, and the wood frame was taken out. We were never contacted about any issues, since then I have called three or four times leaving messages for the manager Beth to call me back. My realtor has called multiple times requesting a call back as well, I have also emailed the manager with no response. So far, my experience is their customer service is very poor. We were not informed of any issues and still are unable to get ahold of them about what is going on with a job that was paid in full. This has been going on for a week now with no response back.

I had an issue with aftermarket auto glass for my classic car. Paul was able to make new glass that…read morefit at a reasonable price. Highly recommended!

Seller advertised a white storm door with a full glass panel. It was a white, Larsen door. White in…read morethe ad., with full clear glass panel. This one matched the one replaced after storm. When we went to get it, I went to the address given and was directed to a unmounted grey door and told that is it. Since I didn't know if my wife approved PAULs changing the gray door for white door so I picked it up. Apparently, Paul had sold the other door and sold us a grey one we didn't need, and couldn't use and did not want. The mistake was readily apparent when we got home. We notified Paul immediately but he has chosen to ignore us for a paltry 60 dollars. The issue isn't the money, the issue is if this business man would improperly take 60.00 by false pretense, either he is not a good business man or he effectuates profit by deceit. Paul, can't you be a decent person, be a honest guy and correct your errors. Q: Why would someone trust you on a multi thousand dollar order if you can't be trusted in a small transaction, what would you do for more money? I WOULD NOT HIRE YOU AFTER THIS FRAUD!

we had our back door locked fixed and they were quick and professional! Very nice company!read more

We called because a technician had locked his keys in his work van. They came out and opened the…read morevan. Much appreciated. But the cost was criminal. $522 to open a door and they made a key that wasn't requested for $189. And so many different fees, they are crooks.I didn't call these people and I know we will never use them again. I have to give a star, or I wouldn't have

We're so grateful we found Reid's Home Repair for our big basement refinish project - great work…read moreand great humans! Our home was built in 1913 and gut rehabbed in 2024. However, the basement was not finished, but had rough-in plumbing installed. We were looking for someone to finish the basement (4 rooms total), including adding an additional bedroom with closet and full bathroom. This included all electrical, plumbing, framing, drywall, door installation, flooring, trim, and painting. Mike was quick to respond to my original inquiry, come check out the space, and provide a quote. He was timely, friendly, and easy to collaborate with. We changed our mind a few times on final design - we appreciate how patient he was with us while we narrowed in on the final plan. The final quote was very detailed and he provided helpful information on the areas for potential cost increase (given that the home is old and there could have been unexpected things identified after work begun). This helped us set our expectations for the project. During the project, he kept us up to date on progress or concerns and kept the area very clean (ensuring very little debris made its way outside the basement into our home). He managed all of the subcontractors (electric, plumbing, carpet, etc) so we didn't need to worry about a thing. Made it super easy by having one point of contact! His work speaks for itself. There were a lot of difficult aspects of the basement to figure out (i.e. uneven walls and ceilings, tricky vents or pipes along the ceiling, water/electrical shutoffs needing to be accessible, etc), but he managed to turn the space into exactly what we were looking for. The attention to detail makes all the difference! In the end, the project took about two months (including carpet installation) and final cost was in line with the estimate. I'd recommend Reid's Home Repair to anyone!

Mike is amazing! He is responsive and does amazing work! We had Mike out a couple of months ago…read morefor some drywall work and we have him back out today for additional work. His work is truly perfection. Mike is a hard worker and kind and professional!

I have literally had Tommy D's replace every window and exterior door on my home. These are the…read moreguys to go with. Whether you are on a budget or want something really high end, they'll take care of you. For my last job I had the basic screen doors put in, and I love them! They have a hidden screen, so you can have it be all glass, or slide down a panel in nice weather and let the breeze in. Even though I went with the base options, they still handled the job thoroughly. Everything looks great. They are also fantastic at handling questions that might come up after. If a small issue is noticed that might need to be looked at, they are responsive and will follow up with you. I see one or two reviews mentioning service time. During certain times of the year, home improvement companies have to schedule way out. Whether it's roofs or windows or whatever. Parts have to be ordered, jobs are dependent on the weather.. ignore those. These guys are professional and first class.

We had Tommy D's quote replacing 10 windows in our 33 year old home. I compared quotes with other…read morelocal companies and they were all in line with each other. We placed the order in Oct 2025 and they came to do the install in April 2026. I was told upfront that it was a long lead time. The two gentlemen that showed up to do the work were very courteous, professional and hard working. They were also very meticulous, making sure everything was square, insulated and sealed. Also, Mitchell, our sales guy was also very courteous and professional, explaining the details and options of what they offered. Long story short, I would HIGHLY recommend Tommy D's for window replacement. Next year we are going to replace some external doors and Tommy D's will be our go to company!