1. Lyon Glass Block

    1. Lyon Glass Block

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    Indianapolis, IN

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    Ask the Community - Lyon Glass Block

    Review Highlights - Lyon Glass Block

    We recently hired Lyon Glass Block to replace three windows in our basement (to switch over to glass blocks).

    Mentioned in 5 reviews

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    After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

    Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

    Universal Windows Direct of Indianapolis

    Universal Windows Direct of Indianapolis

    1.8
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    I've added pictures to help follow along with this review. In the picture you can see the price for…read more14 windows goes from $47,000 to $9000. I see this with every contractor that advertises on tv. I feel terrible for the people who pay the $47000, most likely the elderly. I gave them 3 stars because I want people to read the review and learn from it. The difference between $47k and $9k represents about 4 hours of negotiation according to the home owner. She said she didn't think he would ever leave. These salesmen are trained like navy seals. Please please please be aware of these tactics and don't be afraid to tell them to leave. You can see in the pics the different price points they tried to get her to sign for. 47, 23,20, and finally in angry scribbles you can see the 9k. Try to always get 3 quotes for work on your home, that way you can quickly weed businesses like these out.

    I filled out their online form requesting a quote. I was in a loud gym when I did it. Within 2…read morehours I received 6 calls, several texts and an e-mail. That was a week ago and I have been berated with more calls and texts than any other company I've ever given my information to. I work in sales and understand how lead generation works. I will not work with this company. Any company that uses a strategy like this is not in customer service, they're in sales and I don't want to work with a company that thinks this is acceptable.

    Lyon Glass Block - windowsinstallation - Updated July 2026

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