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    Just in Time

    4.6 (128 reviews)
    Closed 10:00 am - 10:00 pm
    Updated 3 weeks ago

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    Response rate

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    Service requested was a battery change. Came back to pick my watch and the crown is completely detached.
    Nel R.

    Instead of requesting yelp to remove my negative review, I hope your business will attempt to take responsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

    Battery card
    Ivy R.

    I couldn't believe that this shop has been at Irvine Spectrum Center forever. Now I know where to go when I need batteries not only for my watch but for my car key. What's more is they have a sort of a reward program- you get a stamp on the card every time you purchase a battery; after few visits you get a free battery replacement. People here are ready to help and answer questions about watch battery replacement.

    Had a great first time buying experience with Chris, gave me great information and consultation. Would definitely recommend.

    Nicole L.

    Excellent friendly service! My guy had a ring stuck on his finger, and they tried everything they could to cut it off safely. They truly went the extra mile to help us, and we'll definitely be back for any watch or jewelry repair.

    Receipt had an extra $10 for each battery

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    4 years ago

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    2 years ago

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    1 year ago

    He replaced my watch's battary in five minutes and was very nice and professional. Recommend his services. Price was the lowest in town.

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    1 year ago

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    Kevin P.

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    1 year ago

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    Kevin P.

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    1 year ago

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    Kevin P.

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    1 year ago

    Chris did an exceptional job from start to finish, her kind attitude and knowledge went above and beyond. Thank you Chris!

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    Kevin P.

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    3 years ago

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    3 years ago

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    10 months ago

    amazing service! plus I'm super stoked to wear my new watch :) would highly recommend!

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    3 years ago

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    1 year ago

    great customer service. Kevin did a Great job with everything that I needed and I would recommend them to anyone for any of your repairs.

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    Kevin P.

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    2 years ago

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    Kevin P.

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    2 years ago

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    Kevin P.

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    3 years ago

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    2 years ago

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    Kevin P.

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    Photo of Morgan H.
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    3 years ago

    Super fast and very knowledgeable staff. Highly recommend and will be using them again when I need a new battery!

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    3 years ago

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    3 years ago

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    Kevin P.

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    2 years ago

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    Kevin P.

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    3 years ago

    Had a Great Time with Cris & Abby, they found me great Gifts and gave me an excellent service with outstanding Prices !

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    4 years ago

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    3 years ago

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    Kevin P.

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    2 years ago

    Excellent customer service. Kevin and Leslie were super helpful and patient. Come here for all your watch needs!

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    2 years ago

    Very professional and knowledgeable in watch repair!! Highly recommend the technician and staff.

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    2 years ago

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    5 years ago

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    3 years ago

    excellent customer service, went in for bracelet adjustment. They really take care if you!

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    Kevin P.

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    3 years ago

    Chris helped us out and was super helpful! Really fast and clean. Thank you! Will definitely come back!

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    Kevin P.

    Happy to serve you.

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    4 years ago

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    2 years ago

    On time and fixed! Helpful and knowledgeable about the needs of my different watches. Looking forward to a great time of use.

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    2 years ago

    Friendly helpful staff that resized my watch band while I shopped. Great that they're in this location and have great customer service.

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    Kevin P.

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    Photo of Joey H.
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    6 years ago

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    3 years ago

    Awesome experience. Fixed Watch perfectly. They used Original manufacturer parts. Awesome

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    3 years ago

    Thanks to Just in Time i had my watch strap adjusted in just 15 minutes! So nice to have them nearby. Highly recommended.

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    2 years ago

    The employees were very helpful and to the point with any questions about watches and repairs.

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    4 years ago

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    2 years ago

    fixed my watch almost immediately it was the best place ever and it's a very good price when i went in with my rolex

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    2 years ago

    wonderful place!! they readjusted my watch on no time with reasonable price! recommend

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    6 years ago

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    Page 2 of 4

    Ask the Community - Just in Time

    Do they repair clocks?

    Hi Dona, thank you for contacting us. Unfortunately our Clock technician retired and we have nobody to repair mechanical clocks. We can fix some of the battery clocks upon inspection, but if you have any mechanical or grandfather clock,… 

    Did you close ? I have not heard anything from anyone yet about my seiko watch I dropped off on April 24.…

    We still open , we will contact seiko company to get info and we get back to you in the next 78hrs

    View All 3 Questions

    Review Highlights - Just in Time

    I've seen many top notch world class workmanship on diamond rings, Kevin didn't disappoint me even a bit.

    Mentioned in 20 reviews

    Read more highlights

    Jaztime

    Jaztime

    (331 reviews)

    $$$

    Done a decent amount of buy & sell business with Jaztime in the last few years. Still the best…read moredealer to work with in my opinion. They offer the Best Buy prices and the best sell prices. They operate very fast, very transparent and very honest. I've had the pleasure working with their sales team, delivery team and back office techs-- all around great people. I don't even shop around when buying watches for friends & family out of state and have also traveled back to OC to deal with Jaztime directly (even though they're very competent to deal completely remotely). Lastly, I love their fight fire with fire mentality with bad reviews. I've never had a negative experience with them so do I believe those that complain are stirring conflict.

    What an absolute jerk. Guys and gals, save yourself the headache, do your homework and stay far far…read moreaway from this place. I sent my info in for a trade to Jaztime for a watch that I saw on their website. Let me just tell you, this guy who called was an absolute jerk. Yes the prices are nice but they will lowball the heck out of your current watch. I was offered 1500 dollars more at another store. He would not come up on my trade. Let's put it this way. I will be getting the same watch tomorrow, box and papers with same reference number. For a lot less out of pocket. I should have read the reviews. This place may have been decent in the past but as far as today goes. This place is terrible!

    Just in Time - jewelryrepair - Updated September 2026

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