Had a concert at night and after moving the piano, the piano would not stop sustaining its notes. I…read moretried looking around the piano to see what was wrong, but I'm no piano expert. Messaged Total Piano Care and tried to get them to come out before the concert the same day and fortunately there was enough time in between clients to squeeze us in. Came by and was extremely polite and professional, examined the piano, answered all of my relevant and not so relevant questions thoroughly and thoughtfully, and saw the problem was minor and got the piano working for the concert! Watching him work, there was no doubt he was extremely familiar with the Steinway and worked with many Steinway Grands. Knew about all of the things that were wrong and recommended a few minor repairs to prevent further damage. So happy it worked out with Total Piano care. Great communication and caring too! In case he wasn't able to come out in short notice, he even referred me to another company. Thankfully he came by and based on my experience, I can't refer you to anyone better.

successfully installed the piano casters I provided. but I had to give him my dremel tool and he…read morebroke the sanding head and did not offer to compensate for it.

Very communicative, prompt and thorough. Daughter's piano is good as new. Highly recommend!read more

I have used a few piano tuners in the past. Tin To is easily the best one so far. The pricing for…read morehis services were very similar to the others, but he went above and beyond. Not only did he spend almost 3 hours to tune the piano multiple times to make sure it was just right and stayed just right, he disassembled most of the parts, so he can get into the crevices to vacuum out the dust. He reassembled the parts making sure everything was even more secure than before to eliminate all the subtle unwanted "noise" from the piano. Lubrication was also used to make sure all the keys moved smoothly like they are supposed to. I am definitely going to stay with Tin for all future piano tunings.

Very Professional and knowledgeable with my baby grand Piano. experience is where Jenny at…read moreJackson's Piano Performs best, had a few issues with my piano, Jenny patiently explained to me everything, show me what needs to be done. After the recommendation we're done, my baby grand Piano Performs and sounds like new. Highly recommend Jackson's Piano Thanks for everything.

I would not recommend her. She broke a string while tuning it and took six months to replace it…read more She replaced it with the wrong string. I had to pay another tuner to fix it. My entire piano was out of tune after it was tuned. I would not use this tuner.

Josh has been working on our 1920s SOHMER Grand piano in Lake Arrowhead CA . He came highly…read morerecommended from the head of music at our Episcopal church who is a classical pianist / Eastman graduate . We fully trust that our beloved piano is in good hands ! He's restoring it to a quality that we thought was impossible due to its age . Highly recommend !

Excellent service! We had our piano tuned and it sounds beautiful! Very competent piano tuner.read more

Buying a baby grand piano sight unseen from Facebook Marketplace was a scary decision, but Frank…read moremade the entire process smooth and stress-free. He took the time to verify the seller's legitimacy and confirm the piano was exactly as advertised, which gave me tremendous peace of mind. Communication was excellent from start to finish, especially regarding pickup and delivery logistics. During setup, he thoughtfully offered multiple placement options to ensure the piano fit beautifully in my space. His professionalism, responsiveness, and attention to detail truly set him apart. On top of everything, his services were a great value for the level of care, professionalism, and attention to detail he provided. I highly recommend him to anyone looking for a smooth and trustworthy experience.

Thank you guys so much! My MIL loved you guys and your service. Your pricing was very fair. We…read morecalled multiple places and you guys couldn't be beat. Very friendly, very knowledgeable. 10/10 would recommend to anyone needing their piano moved. These people actually care!!

I have been friends with Mr. Jensen since he and my family attended church together in the early…read more2000s. He was my piano teacher for a few years since middle school and, deciding to take piano lessons from him again well over a decade later, is my piano teacher now. Since my first experience with Mr. Jensen as a school-aged child to a working adult, Mr. Jensen has proven to be one of the most patient, kind, and knowledgeable teachers I have ever had. I highly recommend Mr. Jensen to all.

Don is kind and gentle, yet extremely knowledgeable and straightforward. He works well with all…read moreages, even teenagers. He is extremely patient, yet has high expectations. He never speaks down to his students, and they rise up to meet him. He is a great piano teacher with fair prices. We also had him tune our spinet piano, which was very fairly priced and made a noticeable difference. An overall great experience that we highly recommend.

Obed, communicated clearly and promptly, then showed up with a wonderful smile on his face!…read moreThe most wonderful experience I've had with any service technician ever! My wife is very happy, and I'm even happier . Definitely recommend he took his time and made sure it was done right

Obed was very patient and knowledgeable about piano. I hired him to move the piano. He was not only…read moreon time to pickup the piano. Because he knows piano so well, he was able to fix one the piano leg and put the piano together. He does anything with piano. Now, I know it's important to hire someone who knows piano to move the piano. I highly recommend his service. Thank you Obed for your good service!

It has been a week since our baby grand piano arrived and we could not be happier with our…read moreexperience. My husband hired Pianos Direct to move it from Redlands to our residence. From start to finish, the transaction was smooth and seamless. Phil was responsive, punctual and professional. On the day of the move, he and his assistant showed up on time, fully equipped and ready to work. They got down to business, completing the disassembly under 30 minutes and the assembly in about the same time as well. The rate was very reasonable given the quality of work rendered. With no hesitation, we would hire him again in the future.

Went very well, service, quality service. Re-wrap a baby…read morethat was originally wrapped unprofessionally. Pianos direct wrapped properly and professionally. Would hire them again.