The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.

I liked the fact that they looked at the issue and got possible parts that were needed for the…read morerepair. That worked great. I was impressed with how fast he completed the repair.

DO NOT PURCHASE FROM WS, THEY DO NOT STAND BEHIND THEIR APPLIANCES. ...Warners Stellian sold me a…read moreGE Refrigerator that had a failed compressor after 2 years of service. Warners Stellian offered no compensation, and made every excuse possible including " it's within the realm of possibility that a frig from Warners Stellian will only last 2 years of service". They kept me at the Edina shop for 3 hours to "Help" me buy a new frig, with zero compensation for the last frig having a life of 2 years. I had been a loyal WS appliance purchaser for many years. Their salespeople often remarked that I was so careful with my appliances, making sure they received the best care to last as long as possible. This new leadership is disrespectful and exploitive of the previous leadership's reputation, DO NOT TRUST THEM TO ACT WITH INTEGRITY.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

Despite the name this place repairs ONLY items that were purchased here. "Move along please."read more

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

Approximately 1 year ago my wife and I purchased a Frigidaire double over. The sales person we…read moreworked with was knowledgeable with no pressure to purchase. The installation was a different matter. The third party contractor scuffed the wood framing. Moreover, one of the oven doors had a paint flaw. The installation crew ordered a replacement door but when the door was received it was the wrong color. Another door was ordered and later installed. The installation crew and support staff could be better.

If I could give zero stars I would. Terrible company. Attitude of everyone but the salesman is the…read moreworst I've seen. For the life of me I don't understand why they are still in business. Canceled service appointment 40 minutes prior. That appointment took me 20 minutes to do with there people (the ones with all the attitude. Previously put a hole in our sheetrock. Previously put a screw through our countertop.Spoke with a supervisor named Carol today. More or less told me that's just the way it is. We arranged our schedule for the appointment. Not we need to rearrange our schedule again. They could care less because you know "We are Warners' Stellian" Never again!

Knowledgeable, reasonable, friendly, He took care of all of…read moremy issues and more. A J is great at what he does.

AJ, the owner of Elevate Appliance Repair is the absolute best at putting customers first! I…read morecalled AJ for a dishwasher E:07 error code problem and he suggested I go through the manufacturer because he had seen this error happen before and knew that even though my dishwasher was out of warranty the manufacturer would fix it for free. I followed his advise and yes, the manufacturer will cover both parts and labor on my 5 year out dishwasher since I knew to ask about this manufacturer flaw. AJ is always my first call for appliance issues! He should be yours too! I used AJ three years ago and was do impressed and I still am today!

My family and I were looking for a fridge in our price range. Looking at fridges on line, we…read moredecided to lower our expectation to a run-of-the-mill ice box. We went to the Appliance Smart factory outlet store and were amazed to find an awesome side-by-side fridge with all the bells and whistles that had been discounted nearly $700! It's a scratch and dent, but it's not a bad looking unit. The staff was extremely helpful and friendly. Although all staff were male, they did not make my mom and I feel like dumb women. Most importantly, the salesmen were honest about the refrigerator's condition and expected delivery. The delivery went off without a hitch, even with a freak snowstorm in April (thanks Minnesota). The delivery guys took out the old fridge, brought in the new and had a great attitude about working around piles of snow. tl;dr: Great price. Friendly sale staff. A plus service. Will buy from them again.

Just so I could add some credibility I started to compare prices for gas ranges. The same model of…read morea Maytag range at Menards was over a hundred dollars less than ApplianceSmart. Now we have a warehouse concept, poor lighting, almost zero customer service and some shoddy looking off-brands and there's your deep discount store as they advertise.

Ordered a Miele dishwasher, received a free coffee maker by rebate then ordered Miele laundry. The…read moredishwasher lives up to Miele's reputation as the standard in dishwashers. The coffee maker is excellent. I've always wanted to buy one but it's been out of the budget. I talked my wife into the Miele laundry. She wasn't sure because they show a smaller load capacity than the gigantic other front loads. Also they are not vented with the new heat pump drying system. According to my wife she couldn't be happier clothes are cleaner, no noticeable difference in laundry times even without venting and she hasn't had to increase her numbers of loads. Stuff it full and everything still gets clean! Delivery and installation by All was great!

Go somewhere else to buy your merchandise. This company doesn't stand behind the products they…read moresell. I have called them about my cabinets and the problems they have. They were to contact Crystal Cabinets about my issues and nothing has happened. I just had a couple of the doors fall off and my silverware tray has fallen down off the glides. Be AWARE!

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.