I just purchased a Kitchenaid Dishwasher, and Elecerolux washer/dryer. I did not purchase their…read moreextended warranty. I had my dishwasher 4 days, used it twice. I was placing a bowl in a nearly empty dishwasher. I closed the door and heard this big clink. When I opened the door, the spray arm was laying on the lower rack. Warners Stellian is one mile from my home. I went right to the store and asked for someone to come and look at it. Their answer was no. They have nothing to do with the appliance since I didn't buy their warranty. Not even after 4 days. I had just spent thousands of dollars with their company. I was looking for a little customer appreciate. They didn't even say " Thank you for your purchases, but we can't help!" Just a flat out no we won't help. Or i thought they could have helped me get in contact with manufacturer. And my washing washing was vibrating, hard, on the spin cycle. They said they couldn't help. I had been a loyal customer for years. I am planning on updating my kitchen this summer. Warners Stellian will not be getting my business.

Built a house in 2021, bought all appliances from Warner's Stellian, including all Thermador…read morekitchen appliances. I just ordered new parts for the fridge, for the fourth time in 6th months. The range is a whole other story. Warner's Stellian has done ZERO to help us with either appliance. When they "escalated" my situation, and after I got a verbal run-around, I asked the man if he was going to help us or not. He straight-up said, "Nope." At least I appreciate his honesty. I'm a Realtor, I'm a rental property business owner and I'm general contracting the built of a second home. You can bet I don't have good things to say about Warner's Stellian to anyone. To note: the Warner's Stellian follow-up comment sounds nice but it doesn't address any of the issues I had causing me to find a different repair company.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

Went in to get a washer and dryer. Told the guy what I was looking for, he showed me the first set…read moreand it was exactly what I wanted. I wish I knew his name but he knew SO much about washing and drying clothes! The washer has a dent on the corner and I can't see any imperfections on the dryer. They had A LOT of options. I just wanted something somewhat simple. I was in and out in record time. Got delivery scheduled for a week out. Love my new appliances!

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

Approximately 1 year ago my wife and I purchased a Frigidaire double over. The sales person we…read moreworked with was knowledgeable with no pressure to purchase. The installation was a different matter. The third party contractor scuffed the wood framing. Moreover, one of the oven doors had a paint flaw. The installation crew ordered a replacement door but when the door was received it was the wrong color. Another door was ordered and later installed. The installation crew and support staff could be better.

Minus 10 would be a good rating. Nothing but problems with the stove we purchased. After about…read more2 years of several repair people coming out to address several different issues, numerous emails and letters the appliance continued to deteriate. They sent me a link on "how a stove works " (insulting). I really don't think a stove preheats for 1 hour (yes, one) to 470°. Then go down to 370 when its set for 350° and stay there. There were several letters sent registered mail to the repair department manager AND the president with NO response. The final issue was when the door broke and narrowly missed coming down on my foot. This was a $5,000 stove!!! I finally broke down and purchased another stove (NOT at Warners Stellian) and happily sent the defective one to the junk yard. So I'm out $5,000 and they made a profit. Stay away from this company they DO NOT stand behind there products. SHAME ON YOU for taking advantage of me!!!

AJ, the owner of Elevate Appliance Repair is the absolute best at putting customers first! I…read morecalled AJ for a dishwasher E:07 error code problem and he suggested I go through the manufacturer because he had seen this error happen before and knew that even though my dishwasher was out of warranty the manufacturer would fix it for free. I followed his advise and yes, the manufacturer will cover both parts and labor on my 5 year out dishwasher since I knew to ask about this manufacturer flaw. AJ is always my first call for appliance issues! He should be yours too! I used AJ three years ago and was do impressed and I still am today!

We've used A.J. and Elevate Appliance Repair for a couple years now for two appliances that needed…read morerepair. Great service...no, better than great. He stands behind his work! I highly recommend this company. I'll be using them again, I'm sure. Thanks, A.J.

Just so I could add some credibility I started to compare prices for gas ranges. The same model of…read morea Maytag range at Menards was over a hundred dollars less than ApplianceSmart. Now we have a warehouse concept, poor lighting, almost zero customer service and some shoddy looking off-brands and there's your deep discount store as they advertise.

Appliance Smart - como store. Purchased 2 refrigerators …read more Needed speedy delivery, since my refrigerator does not work at all ! 4 days later and 3 hours on phone - got in touch with delivery person . ( speedy delivery which I paid more for has different phone number ) No one told me that - they did not even have me scheduled at all! Very frustrated . Bev morgenstern

Ordered a Miele dishwasher, received a free coffee maker by rebate then ordered Miele laundry. The…read moredishwasher lives up to Miele's reputation as the standard in dishwashers. The coffee maker is excellent. I've always wanted to buy one but it's been out of the budget. I talked my wife into the Miele laundry. She wasn't sure because they show a smaller load capacity than the gigantic other front loads. Also they are not vented with the new heat pump drying system. According to my wife she couldn't be happier clothes are cleaner, no noticeable difference in laundry times even without venting and she hasn't had to increase her numbers of loads. Stuff it full and everything still gets clean! Delivery and installation by All was great!

Go somewhere else to buy your merchandise. This company doesn't stand behind the products they…read moresell. I have called them about my cabinets and the problems they have. They were to contact Crystal Cabinets about my issues and nothing has happened. I just had a couple of the doors fall off and my silverware tray has fallen down off the glides. Be AWARE!