They have always gotten my order right. Shipping has always been good. Great selection.read more

Jim is kind of a crazy guy, the kind of crazy that you can become fond of. He has an ascerbic wit…read morecan be lovingly sarcastic and has his own way of doing things. He is very knowledgeable and helped me find what I (at least what he thought) I needed. He did educate me on the things that I needed to know. The price I paid wasn't cheap, but I didn't pay rip-off prices that some are charging due to gun and ammo shortages (God help us if Biden gets elected). Bottom line: If I have any more firearms needs, whether it be for a purchase or FFL transfer Jim will be on my short list- if not my first call.

Have had nothing but good service from Red Dot Arms. Very friendly people meet you when you first…read morewalk in and the staff is very respectful and knowledgeable. Great selection of "whatever items" you need from their shop in the back, and a gunsmith who has about a week turnaround for your special gun specific needs. I have been ordering my items online and having them shipped to Red Dot for a number of times, and each time they have been all very court and friendly. Paperwork is filled out, and approval comes back, and since I ordered it online, and purchased it then, by the time it ships (takes about three days if not more to send via UPS) I don't have to wait an additional 3 days. I pick it up that day and leave with it. Highly Recommend this shop.

7/1/26 stickers on window say Registration has expired. They have my paid FFL transfer What do I do…read morenow?

Ok. It's a nice place, I will give them that. But the prices. Wow. Just wow. Of course, being Lake…read moreForest, they have no problem finding customers that will pay whatever. But $75 for an FFL transfer is just wild. I understand it's not a main part of their business, but that's ridiculous. They do have access to a lot of firearms for rental, even full-auto (just for fun) which is a plus if you're shopping (but buy elsewhere and use the guy in Arlington Heights on Central for your FFL transfer for half the price).

Took a new shooter class with Clint. He was fantastic. Easy to follow teaching style and made us…read morefeel very comfortable. Will return for some additional training.

The best instructors great range clean/friendly staff my favorite gun range in Illinois by farread more

Very friendly staff and decent prices. Took the CCL class and it was very easy, included range time…read moreon day one for some practice if needed. Overall safe and friendly. Will look into a membership!

The store and range itself are small, it is a no thrills place, yet down to earth and you can get…read morehere just about anything you need. The service here is outstanding... perhaps the best out there as they don't come across as I know everything and your just a newbe. The place can be a bit hard to find as it's in this very tiny strip mall and you figure a gun range has to be somewhat big to accommodate the ranges. Right? Well, here the entire store and range is underground, so the entrance is literally nothing but a door which leads directly to a set of steps going down. The store and range certainly show their age and have been well used. But, from a business perspective this apparently keeps the overhead low as I find the prices here very reasonable! As for the range, the check in process here is perhaps the easiest of all ranges in the area. These guys are very accommodating and I like that fact that they encourage openly on bringing your kids along. The range itself is cramped and very loud. Okay, yea I know we are shooting off guns here and things just get loud, but here, the sounds really reverberate and I can really feel the shock wave at times when a .357 or higher is being used. I don't get this feeling at other ranges. The range can also get a little smokey at times. Despite these conditions, I really do like coming here as I get the feeling of being welcomed and I just feel very comfortable at these ranges. Some of my tightest patterns have been shot here and I think it has to do that I'm very relaxed when coming to this range. If you can, it seems that during the week days, just at opening time, the ranges is generally not as packed and I find it a great time to come.

Dirty, dingy, no stock on anything. God forbid you ask them to order something. It will literally…read more be full retail price or they will refuse to order it. Shooting range SUCKS!!! you need a gas mask to use as the ventilation is just horrible. Along with it being the most dimly lit range you will ever shoot at. Wish Bill still owned the place. Avoid at all cost.

The premier indoor shooting range destination in Illinois and Southern Wisconsin. My wife and kids…read morehad an outstanding experience--from personalized training to concealed carry classes and beyond. The staff are highly professional, knowledgeable, and genuinely welcoming. It's a refreshing change from the typical big-box experience--no rudeness, just top-tier service and expertise with great selection amazing value. Highly recommended.

A friend and I shoot there regularly. The staff is always friendly, know firearms and are most…read morehelpful when buying a new gun. I highly recommend them.

Whatever was going on where online gun purchases could not be shipped here has been fixed. You can…read morehave your online purchases shipped here. They're always nice. It's a great old-fashioned gun range, for everyone, posting bad reviews it shows more to them and not the new owner or the people working here.

Sure the place was old but never had a issue shooting not like other ranges. Also staff was always…read morefriendly remember everyone has a bad day once in awhile. Only sorry they shut down maybe someone will take it over.

Didn't understand the 1 star reviews to be honest. Friendly and knowledgeable staff, they helped my…read morebuddy zero his scope and get him on paper. I've been here more than a handful of times and have never had any issues

This was my first time at a range. I had a great time. The staff and range officers friendly and…read moreencouraging. They were very welcoming to a newbie. The members are passionate about the sport. They were willing to share their knowledge. I learned some fascinating history about revolutionary and civil war firearms. Safety is a high priority. I loved that some of the range was outdoors in the woods.

I am writing to express my frustration with how my wife and I were treated during our visit on June…read more6, 2026. My wife has a serious back condition and lives with a disability. She also had her medical task-trained service dog with her at the time. We are not new customers--your staff has seen us in the store multiple times before, both with and without the service dog--so there should already be awareness of her condition. When we arrived, there were four power scooters available, and we asked to borrow one, as we have done many times in the past without any issue. However, we were stopped by an employee named Neil, and my wife was told she could not use a scooter--even after explaining that she has a metal rod affecting her spine and was in pain. We were then directed to Kristin near the entrance. After waiting several minutes, she called a manager but largely ignored what I was explaining about my wife's condition. Despite clearly communicating the situation--and despite your staff being familiar with us--we were denied use of a scooter and told they needed to keep all four available for other customers. I even offered to leave my driver's license as collateral, but that was dismissed without any consideration. Frustrated and disappointed, we left the store. Afterward, we called and spoke with Elizabeth, who was far more understanding and willing to help--something the in-store staff did not offer at all. We have always borrowed carts from your store without issue, so this experience was both confusing and upsetting. The lack of empathy, consistency, and willingness to accommodate someone with a known disability is unacceptable. I was fully intending to make a purchase during that visit, but instead, we left feeling disrespected and overlooked. This situation could have been handled very differently with even a small amount of understanding and basic customer care. I hope this is addressed so that no other customer--especially someone with a disability--is treated this way. Very disappointed,

The Gurnee location Bass Pro Shop has a good selection of sporting clothes and many unique items…read more We were greeted very nicely at the entrance by Bob. They have a shooting range as well as the marine aquarium with fish species you'd find in the area lakes. I noticed that depending on where in the country you visit one of their shops, there's always items that are exclusive to just that state. In my own opinion, sale prices aren't really a good deal to be found. They don't mark items down much.