Went to this location to have a flat tire replaced. Took it upon themselves to go the extra mile on a fleet car I was renting. Didn't even have to ask them to do it. Just saw what needed to be done and did it! Good experience! read more

Always had a great experience. Been coming here since moving to the area in 2014. Mostly oil changes and tires. Today I decided to write a review because of the great service from Ian! He took his time to show me something about my car odometer(newly purchased car so I'm still getting used to things) that he didn't have to do. I was so confused about it and he took his time to not only research but also showed me a shortcut. I really appreciate you walking through the steps and showing me something new! read more

Customer service here is phenomenal! The guy that helped me to put air in my tires is very accommodating. I just left from the same just tires in Torrance in Sepulveda to have the same thing but little that I knew the guy, I guess just pretended to put air in my tires. The guy has an attitude as If I bothered him. I drove and it shows the same tire pressure smh. I end up here in Carson and they did an amazing job! read more

Busted my butt to get to this shop in 405 traffic from work to make my 5:30 appointment. Me: "Here for my 5:30 alignment appointment?" Store employee: "Oh.... yeah I don't have anyone here to run the machine." Guess how many phone calls I got? Zero. The dude inside seemed pleasant enough, but I don't respect any business that doesn't respect people's time. read more

Had my windshield repaired today and they are very quick and sufficient. Very professional and I would definitely come back if I ever needed another repair read more

T-Mobile Tuesday had a great deal for $160 off tires. I ordered my tires of choice, made an appointment and arrived ahead of my appointment time. When I walked in I stood at the counter for a bit - heard people in the back, someone from the back yelled out something and x2 men walked out from the back past the counter where I was standing... didn't speak and went out to their side doors. Then sometime after that another male (that I later learned at the end of my service was a supervisor) came out the back to assist. Jose is the guy who stood out for me during my visit. He took care of my service, alignment, gave suggestions, was communicative and helpful. Overall: This wouldn't have been my first choice to come if it had not been for the T-Mobile deal. I was appreciative of Jose but I do think this location could benefit from their staff having customer service training. If I hadn't already paid for my service before arriving I would've walked out when I first got there. Just sayin' but thank yous to Jose for his work ethic and professionalism. read more

I rarely write reviews, but my recent experience at Just Tires truly deserves recognition. From the moment I walked in, I could tell this wasn't your average tire shop and that's largely thanks to Thomas G. Mills III, the store manager. I came in with a tire issue that other shops had brushed off or tried to upsell me on, but Thomas took the time to listen, inspect, and explain exactly what was going on. His honesty and professionalism were refreshing. The team worked quickly and efficiently, and I was back on the road feeling completely confident in my car's tire again. It's rare these days to find someone who treats every customer with such integrity and respect. Thomas runs his store with heart, and it shows in every interaction. If you ever need tire service, skip the competition and head straight to Just Tires and if you're lucky enough to have Thomas G. Mills III help you, you'll see exactly what I mean. Thank you, Thomas, for turning what could have been a headache into such a positive experience. You've earned a lifelong customer. read more

I went in for a simple alignment. When I receive the car back the car repeatedly drifted to the right. The steering wheel wasn't level. I took the car back. The manager drove the car put it back up on the rack. The car still drips to the right, but not as severe, but the wheel still drops Call their customer service number. Finally spoke to someone. He gave me a consumer service number got an automated recording that they were closed in other words and complete in total runaround because I wanted to complain about the quality of the work. I've had my car lined at other locations never had a moment trouble, but when you get tires or any kind of suspension work with no residual problems not sure why they couldn't get my car align properly, but I'm definitely a dissatisfied customer read more

I dont know how this place has a three star rating they way they r@pe people.. Jesus Christ I have 2014 Chevy volt, they tried charging me 1k for 4 new tires!! What in the actual hell! The guy recommends copper tire, a quick Google search show you that a 215/55r17 tire for cooper is at max 145 dollar x 4 how does Just Tires get 1k.. now I get it you have a business to run and employees to pay but over 500 dollars in labor is absolutely insane!! You'll be better off going and support the tire shop on the corner better prices, same service and faster. If I could give zero stars i absolutely would read more

Just Tires - Tires Near Me - Carson, California

The customer service with Thomas is horrible!! I called in a short while ago to ask questions about my tire rotation package, since I no longer have my BMW I wanted to see if I could transfer the package to my Tesla. After speaking with him it was understood that can't be done, but it was his attitude and tone that rubbed me the wrong way. He was condescending and made me feel like I was asking dumb questions...there was no kindness in his service AT ALL! If you don't like your job or answering phones, then don't work in customer service. He's not fit for the role. I'll gladly take my business elsewhere. read more

I had a flat tire right before their closing. Thomas and Druw were fantastic, helping me immediately and getting me out on my way. Thank you, guys, for making my day better. read more

One word! LAZY! Went here today at 345pm For a simple oil change. Workers are on their phone because nothing to do! When I'm about to approach the front desk he made us wait 10 mins while 2 other workers were just hanging out & watching football game on TV. When the front clerk finally got us he said he can't do the oil change coz we are to late since they close at 5pm! Omg you have 1 hour to do the job but they refuse to give us service! I hope this place go out of business for the laziest employees! so sad because my bro In law recommended this place and even treated just tires employees breakfast burritos! Not cool Just tires employees! read more

The service center doesn't care about whether you have an appointment or not. They prioritize the persons waiting inline. I was taken cared of after 30 minutes waiting in line. I am still debating whether to trust them or come back next time. Before, heading there, I went to a dealership and tested my battery and was good. The technical told me I need to replace the battery. Oh well, it is a gamble and might still look for a trusted auto service center in the future. read more

Went there to repair nail in tire. After 2 hrs of waiting, they said they couldn't patch it. That i needed a new tire. Took to Flores tires in wilmington and they fixed it in 5 min. Worst service in my entire life. I wouldnt recommend anyone going there. Oh also no stars i have to place a star just to be able to post this. read more

They scratched my rim and said there's nothing they can do about it. They said their machine clamps on the inside not the outside. Didn't even bother to make a claim for some reimbursement. Like a similar review, if I could give 0 stars I would. Clearly there just here for a check. If you have a newer car, please stay away from this shop!!! read more

Just Tires - Tires Near Me - Carson, California

I recently brought my vehicle in because I had gotten a flat tire while driving on the freeway. I was really distressed, but when I brought my car in, they were able to replace my tire very quickly. I was worried that I would have to wait a long time for service especially since it was late afternoon (~5:00pm), but I was taken in right away. Less than 30 minutes later I had a brand new tire. I was very happy with the service read more

This place deserves 0 stars. I came here because I had a flat. They said 30-45 mins to get it changed. It's been an hour and 15 mins and the workers are all standing around and talking/laughing. This place is an actual joke. Workers give 0 care about this. RIP off. Don't waste your time. I'd rather pay $500 extra and not stay here for over 30 mins past the time they said it would be ready while I'm the only person still here waiting. And they're going to try and post something after like they have everywhere with no real solution. I want my money back. read more

Just Tires - There's the worker that was talking and laughing with his co workers instead of getting the tire on my car - Tires Near Me - Carson, California

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Try to make a customer pay for tires and charge a arm and leg and act like they have 30years of vehicle knowledge and act like the customer don't know anything about car repairs read more

They took over an hour to inform me that they couldn't patch my tire and then when it came to getting a new tire they didn't have my size. They told me all this after most of the tire shops closed for the day. You are 100x better off going to a mom and pops tire shop. read more

Let me just start off with saying don't come to this place!!! First of all I came in 10 o'clock in the morning about getting my brakes done. They quoted me an extremely large price more than the dealer so I said are you sure maybe I should just go to the dealership then . The man said oh well let's do an inspection and make sure that's the right amount. I waited two hours for them to complete the inspection only for them to quote me $1200. I told him I have a warranty that covers most of the things they were talking about needed to be repaired. They said oh that would take us weeks to get covered by the warranty . I told them I'll just go to the dealership it doesn't take that long to be approved by the warranty company. He said OK I'll just pull your car around to the front. I waited another 45 minutes for them to pull my car around to the front. This place has multiple employees that are just standing around talking and doing a whole lot of nothing while only two people are in the service area actually working. So if you have things to do or don't feel like standing around all day waiting this isn't a place for you is overpriced poor quality, and terrible customer service. I will be emailing corporate today. read more

Showed up to get an oil change with a coupon. Coupon states $21.99 for an oil change using Valvoline synthetic blend OR conventional oil. So the guy asked me what oil so I said I'll take the synthetic blend. He tells me that I can't get the synthetic blend with that coupon, that I need to step up to the next package for $54.99 for the synthetic blend. I'm looking at the coupon I have and I said no the $21.99 coupon includes the synthetic blend. So he says we'll your car requires an additional quart, so it will be $78. Math is not making sense. So I say how much for the conventional oil then, so he says $39.99. So I asked why they are charging me over $15 for a quart of oil and he just says, we'll I mean.... So I just said I'm ok, and left. In his rush to get that up sell bonus he lost a sale. Adding pic of coupon for you guys to see. Ended up going to Midas read more

Just Tires - Proof synthetic blend is included - Tires Near Me - Carson, California

I was told to contact the main office to get some help regarding my scratched up rims and when I called (several times) no one was willing to help me, they just kept transferring me to different people with no resolution. I may have to contact consumer affairs. read more

I just want to express my appreciation to customer service. I brought my car to check the alignment My special thanks to manager Brian - he was very professional and complete my request in timely manner. He also has great attitude to customers. read more

If you value your time, I would highly recommend you stay away from this place. I arrived at approximately 3pm to have my tires aligned as I had made an appointment. My car was not serviced until approximately 7:15pm. Yup, a whole 4 hours passed before my car was even looked at. The reason I know this is because the staff asked me prior to closing the store which vehicle I was waiting for, and it was at this time that they finally drove my car into the bay and started working on it. Honestly, I would give this place a 0 out of 5 if yelp had that option. read more

Just Tires - Just some complementary grime on my interior door panel to go along with the 4 hour tire alignment. Thanks Just Tires. - Tires Near Me - Carson, California

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Trent was able to assist me during the rain. Really appreciate his help with my tires!

The young lady at the front desk was very helpful and knowledgeable friendly. She went over and beyond! read more

Just Tires - Tires - Tires Near Me - Carson, California

I need to get a Wheel Alignment service. And "Just Tires " offers a free Wheel Alignment test. The customer services Representative, Roger is a professional, attentive, and helpful Person. I had to wait for an hour to find out the result. I want to find out if I need the Alignment service or not. After the test, they made some adjustments to the Wheel Alignment, and they did not charge for the services. Then, they found out my car needs to replace the REC RACK & PINNION. The "Just Tires" store has the excellent Customer Services and they have professional and knowledgeable technicians. If you need to get the For free Wheel Alignment test and Alignment Services, I would like to recommend this Tires shop. read more

This place is sad. I came here because AAA sent me a text that they would fix my flat for free. Not only did they have me waiting for close to an hour when I asked the counter person what's up with my car. He said they couldn't fix my flat because it had too many nails and I would need to buy a new tire, and then proceeded to tell me that I would need to buy 2 because it's bad for my car to have a different brands of tires first of all, the AAA guy changed my tire and showed me the rock that punctured it. Where did this guy find nails in my tire? There were none. And while it may be recommended to have the same tires - not because of the brand but because of use tread - it is fine to have different brands. I left mad as hell for being lied too and wasting my time. Went down the street to a mom/pop shop. $15 to fix my flat and they did it in under 20 minutes. Never going back to this place. read more

Arrived at 12:45 and service was not finished till 3hrs just to add 2 tires. When I arrived I was told 45 mins AT MOST however their mechanics took a lunch with several customers waiting to get their car serviced. The store manager was very rude and blamed US for the delay with our service. The front desk agent did try to be helpful and kind (I think his name is John)! Please hire more mechanics and train your manager in customer service. I see why the ratings are so low. Listen to the people that say don't come here. American tires is just down the way. read more

Had an emergency popped tire on the fwy. Showed up for service 30 min before closing and they told me they couldn't help because they were closing. Pep Boys next door got my business!! Bad review no stars if I had a choice. read more

Came here on a Sunday, at 8am. Dropped off a tire that had a nail on it to get it fixed. Literally took the whole day to get it back. Came to pick up my tire at 330pm. I don't know why it took so long, I already took out the tire for them, still took the whole day. read more

I would give ZERO stars if I could. My battery light came on so I stopped by the Just Tires in Carson on Dominguez Street. They check my car and saw that the battery was very low and needed to be replaced when I went inside the office. I kept asking them to let me know the different type of batteries that they have so that I know which one I want to purchase. The guy ignored my request and told me that it was gonna cost me $350 to get a new battery. Yes I am a woman but I do have enough sense to know that it don't cost $350 for a battery especially with you not telling me the different type of batteries that they have I know battery prices range from least expensive average very expensive, depending on the type of battery that you want. When he said at $350, I asked him what made up the $350. He told me the battery and the cost of labor so I asked him how much is the labor to put the battery in this guy told me that they were charging $150!!! Just for the labor to put the battery in my car. I immediately told him no and that I was not gonna pay nobody $150 to put a battery in my car so I told him to pull my car out of their garage so that I can leave. I'll go get a battery from AutoZone or somewhere else so at this point he goes inside and come back out in like 15 seconds and says oh no, we can do it for much cheaper. We'll do everything for $200 now that made more sense to me so I told him is for the same battery right so he said yes Because my car was not gonna make it home and $200 seemed pretty reasonable. I went ahead and let them do it, but it was amazing how they can immediately drop $150 off of my bill. I was pissed because they only did that because I was a woman and they thought that they could easily scam me. I went ahead and got the battery done because I needed to get home and didn't really have a choice, but I wanted to be sure that I get this message out there that that was not right what they tried to do and I'm sure many women probably fell for it, but that just wasn't cool. Just tires make a lot of money and they did not need to be trying to rip off a woman that comes in there by herself to get something done. I will NEVER go there again!!!!! read more

Bought 4 new tires from Just Tires.The price was right. Had a flat tire a week later in one of the new tires. Went to them for repair. They said that they ran out of patches. ( very irresponsible) . Had to spend hours to look for a tire repair place. Cost me 48 dollars for something Just tires should have done. Will not do business with them again... read more

So here is it 4:45pm on a Sunday night and I just ran over a nail. Pep boys next door says open til 6pm but they stopped taking cares and told me to try just tires, who was closing at 5pm. So I prayed that they help me. They took my car and fixed my tire. Staying open later to help me out. I am so grateful for them. read more

Service here sucks. I went to get a nail out of my tire on Sunday October 13,2024 and the manager was too busy talking to another customer. He told me he could not service me for something so simple because he only had 3 technicians. I should have known not to come here by the other bad reviews. read more

***psa*** thomas is the worst manager i have ever met!!! yesterday 9/10/24 was by far such a stressful moment caused by thomas alleged manager. i decided to want to attach the recording for reference. my husband and i went in with 2 flat tires. thankfully we have warranty for repair. all was going great. tony (service agent) was very helpful and made the beginning of the service easy and great. my husband received a call to let us know the car won't be ready til tuesday (which is okay) my husband spoke to john, tony and most importantly to the manager thomas. among all these conversations it was never advised to us about any fees and if we would like to proceed with service? they failed to mention details of the cost. upon my arrival of picking up my vehicle i'm hit with almost $200 in fees. tony and i begin to discuss the matter for solution but then thomas comes out attempting to assist but was the complete opposite. thomas was rude had no empathy. as a manager myself who runs a samsung call center knows all to well that forgetting to provide the customer the fees is not unheard of and we all make mistakes. thomas refused to help the matter. in the video you can hear him say how he never advises customers any details. i feel that i was taken the right to make my own choice on how to proceed with my vehicle and thomas did not care. i could have towed my car back to my home (i have rode side assistance) and waited for my next pay period to fix my vehicle. i was forced to get the money from my rent to cover this cost again i repeat thatbi was taken the right to make my choice and was forced to pay out of my rent and now have to pay a late fee please make sure to get your estimates and details on repairs. thank you tony for the help at the end (not thomas the alleged manager read more

First let me say that I never complain or leave bad reviews. Even when dissatisfied, I tip because I understand everyone has ends to meet. With that in mind, here's my review of disappointment. I took my car in on a Monday because I had a nail in my tire. I made an appointment on the Just Tires website. I was taking it on my lunch break so I purposely made an appointment to avoid delays. When I got there they said they don't take online appointments and it'd be a bit of a wait. I left my car there. About 4 hours later I called because there was no update or phone call. They said "we're finishing up now". A day later the same tire was again showing low tire pressure. I took it in again, at this point, it's Thursday. Again, long wait so I left my car there while I returned to work. No phone call or updates. I had to call after 4 hours again. They tell me they haven't even started on my car. Then 30 minutes later they call me back to say that now I have another nail in the same tire. I find that awfully fishy. How is it that I get 2 different nails in the SAME tire within just 1.5 days... to me, it seemed like no work was done the first time I dropped it off. I had to pay for one new tire, paid for multiple uber rides since I had to drop my car off, and wasted more time than I needed to. I will not be returning. read more

Made an appointment here to get a tire changed, confirmed appointment, came into appointment and the dude at the register said i didn't have one, so i had to show him the confirmation, then he says "Oh, that tire isn't in stock", even though the website said it was and thats what my appointment was for. Why would you wait until I come in to tell me?! And then he tries to sell me a tire that was double the price??? Also, i had a $50 coupon for purchases over$150 (which I qualified for), but the incompetent idiot said i couldn't use it. When I asked him why he couldn't even give me a reason then said i can give you $30?! This place is a JOKE and i will never recommend OR come back. Try hiring more professional staff!!! read more

I purchased two front tires from Just Tires in Carson. When I got home I noticed that the new tire was losing pressure. It turned out the rim was bent and the tire would not hold a seal, it constantly leaked air. I purchased a new wheel and when I took the new wheel and the tire I purchased from them to their shop I was informed that they couldn't change it because the tire was now used and they don't change used tires. Piss poor customer service I will not be going back and this is to let anyone else know just how lacking their customer service is. read more

Why did I even bother making an appointment??? I had a 9 a.m. appointment for an alignment. Checked in shortly before 9 am. I checked back with the front desk because as of 9:43 a.m., my car had not been attended to. At 9:57 a.m., the tech (Kyle) gets my car and parks it onto the lift. It literally sits there - no one was working on my car. Finally at 10:34 a.m., Kyle starts actually attending to my car. At 1041a.m., he takes my car for a test drive. At 1048 a.m., he returns and brings my keys and paperwork to the front desk. I check out and drive away with my car at 10:58 am. I don't expect things to go exactly as scheduled or as expected, but this experience was just ridiculously untimely and unprofessional. Come on folks, get it together. read more