Why did I even bother making an appointment??? I had a 9 a.m. appointment for an alignment. Checked in shortly before 9 am. I checked back with the front desk because as of 9:43 a.m., my car had not been attended to. At 9:57 a.m., the tech (Kyle) gets my car and parks it onto the lift. It literally sits there - no one was working on my car. Finally at 10:34 a.m., Kyle starts actually attending to my car. At 1041a.m., he takes my car for a test drive. At 1048 a.m., he returns and brings my keys and paperwork to the front desk. I check out and drive away with my car at 10:58 am. I don't expect things to go exactly as scheduled or as expected, but this experience was just ridiculously untimely and unprofessional. Come on folks, get it together. read more

Came in for an oil change on 11/25 young lady at the front desk was very helpful. Picked up the truck on the same day and today 12/18 i get a notification from my vehicle that oil is low add oil. I get home and check the oil and it is dry. 8 quarts of oil is gone in less then a month. This is the second issue i have had with my oil changes here. On my daughters car they did the oil change and she came home parked in the driveway. She leave a little later i walk out and there is an oil puddle in the drive way. They didn't tighten the oil pan screw. The guy then told me they were too busy and to come in tomorrow i went straight there and had them tighten and add oil. Take my money but don't do the job or finish it Bull shit. read more

I arrived at the shop at 6:53 pm with a nail in my tire. Despite the fact that they were closing at 7 pm, Thomas was still willing to assist me. He patiently listened to my situation (as it was raining and I urgently needed to get to the airport to catch my flight) and actively sought out solutions for me. After a few minutes, he called Joseph to help me out right away. The tire was patched up in just 10-15 minutes, I was able to drive safely in the rain and arrive at LAX on time. Thank you both! I genuinely appreciate your kindness. You truly made my day! read more

If I could give 0 stars I would. HORRIBLE costumer service. Walked in around 1:40pm and waited, the guy who is a bit tan with a beard, dark hair asked what do we need and we said "we need a tire" he continued to say "we don't have time today". Instead of asking other questions about WHAT about the tire we needed or when we need, or any other thing to accommodate what we were looking for he just shut us down because he ASSUMED. I could've easily came back another day if they didn't have time "today" . We left immediately and went next door to pep boys for service. I would suggest to do the same. read more

Everything the reviews is saying is true about the wait. They take their time getting to you, no matter if it's an appointment or not. Showed up 15 minutes early for my appointment, just to wait 20+minutes past my appointment and see that no one touched it. When I asked how long the wait would be, the employee (Jesus Mendez) caught attitude, and said there was a bunch of "walk-ins" before me, and that my appointment didn't matter (just as another reviewer stated). I told him, all I simply would of wanted was a courtesy conversation that it would take some time, instead of leading me to believe I actually had an appointment time. While someone finally drove my car in to get it worked on, Mr Mendez stated he would grab his manager to make things right, or possibly discount the price. This is when Mr. Thomas Mills comes in. He explains as the manager, the place is like a doctors office, and that even though you have an appointment, you can expect to wait up to an hour to get seen. He had an even stronger attitude than the employee, and was mad I even asked about the eta on my car (even though I legit only asked one time "after patiently waiting 45minutes). He confirmed that appointments meant nothing, and stated "if there are 20ish walk ins, we will see the walk-ins first, and it doesn't matter if you have an appointment time." I said that's fine, but just would of liked a courtesy on this before paying 100+ bucks for 1 tire replacement appointment time. He stated that would of been impossible, and aggressively gave me my receipt. Wasn't even going to tell me about the other details of my car, Mr. Mendez ran out to tell me the important safety information on my car. Not once did I yell my voice, or become high rate, or disrespectful. But the customer service here is garbage, the staff is undermanned, and they could use some interpersonal skills.... read more

Just Tires - Empty as usual.. - Tires Near Me - Carson, California

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This place takes no responsibility for their poor services and treat people very rude! They didn't screw the cap back on after doing my oil change and took no accountability! They also broke a part of my car and blamed me! I would never use this location. I have been a customer for over a decade and they were so unappreciative of my business. Do not go to this location! read more

5 stars for John! 5 stars for the white girl that greeted me when I walk in the second time. 2 stars for everyone else that I encountered. I was told we're out of the tire you need and it's too late to go to the warehouse. I'm from Sac, so I didn't have many options, stuck with my daughter and a little Angel name John came up and asked what I needed cause he seen me stuck and out of luck. He helped me find a tire and got me on my way! That's what I'm talking about. SOLUTIONS! I just appreciated the effort. Vincent was okay too. Just didn't have the drive to really help me out and find the help I needed. People like John are from the old school and just know service! Can't find them like him anymore. I appreciate everyone that had a hand with me today and hope they learn a thing or two about going above and beyond. God bless and thank you! read more

I got here at 4 pm It took them two hours to just patch my tire .they were not that busy but worker are very slow they are nice and respectful but too slow . I get my service from Goodyear all the time they very professional . This just tire store is no good,!!!!! read more

Horrible customer service! New Year's Eve took my car to get new tire advisor claims unable to assist due to computer crashing???? However was sitting at desk when I walked in and watching football game SMH! read more

I made a 12:30pm appointment for an oil change. I arrived a few minutes early. At 2pm they had not even started on my car. When I asked about my appointment time, I was told that this site was a first come, first served facility and that my appointment didn't mean anything. I finally got my car back at 3:30. Not only did it take three hours for the oil change, they did not rotate my tires or top off my fluids. I will NEVER visit this location again. read more

I wish I can give this place zero stars I left my car for 4 1/2 hours with an appointment and I come back to pick it up and they haven't even looked at it. And then the associate said oh my guys had to take lunch but two cars that came after me are no longer there. Did they forget? Maybe but accountability would've been appreciated than lying to my face. I do not recommend this place I can't believe I even tried them headed to a more reliable spot that is taking me right now. read more

Do not come here for and Uber inspection they are too strict. Vincent only cares about his commissions. They will not pass you unless you buy something from them. read more

Slow service. Not honest about services they offer. Slow service. Tried to force me to buy air filters telling me multiple times "you need these". Slow service. Slow service. Oh god, why is the service so slow. There's no one else here. Why is it taking so long? Why won't they let me pay before they're done with the service (after the air filter upsell) so I can leave faster? They didn't top off the wiper fluid. Didn't check the battery. Oh, and the service is slow. read more

Came into just tires In Carson the other day and Thomas help bring my car in and was very busy for a small shop but I appreciate Thomas for taking the time to help and explain what they check on my car. I didn't expect them to inspecting my car and letting me know any service that I need even though right now at the time I couldn't not do the recommended services but the employee there every kind and take the time to help each individual customers and explain everything to the best . I've been here few time but surely recommended. Shout out to the employee for dealing with upset customers that don't understand what a courtesy check on car is. Thank you technician Hector , Kyle, Victor, and Anthony for doing your work to the best of your ability read more

I just had my tire replaced here and they did a good job but it took a long time to get done. The job took about 3 hours to complete even though I had an appointment and this was just replacing one tire. Maybe if I did a drop off and came back would've been fine but I was waiting at the location thinking it would be a relatively short visit (hour or hour and a half) considering I had an appointment. To be fair, they were short staffed so I'm not sure if it was just that day since this was my first time here. They do other services here like oil change and alignment besides tires. I think I would prefer one that specializes in just tires (no pun intended) like America's Tire. America's Tire is just down the street and they have much better and quicker service if you only need tire service. read more

these people are my HEROES! I blew out a tire on my way to Catalina and Thomas helped me not only get new tires but MAKE my ferry within an hour!! UNDER an hour! I live in Santa Monica but I am thinking of driving here every time I need work. read more

I was there for alignment and very bad customer service and the mechanic there don't have a experience I don't know how they are mechanic

I was driving home after a client meeting. My car was making a louder than usual humming noise, so I stopped by Just Tires (where I got my tires). It turns out that the tires were balding and the struts are going bad. A young man named Blake took the time to explain everything to me and what I should be aware of. He was exceptionally - and I mean EXCEPTIONALLY polite, well mannered and very well spoken. I had to rush home, but he filled my tires with air and made sure I understood what to look for. This is what good service looks like. Thank you Blake!!!! read more

Fast good service always willing to help. Always has the tires I need. I bring all my tire needs here. Plus in a pinch they do oil changes

Went in for a tire valve replacement first thing Sunday morning. First time visiting this establishment. From the time I walked in the door being greeted by the young lady at the counter to the mechanic who fixed my tire I was treated with exceptional customer service and treated like a long time valued customer. Thank you for making this a trustworthy experience. Will definitely be back. read more

Some sort of metal blaze made my right rear tire completely deflated in 5 minutes last week around 1 pm, and I had to be somewhere important the same evening. Immediate drove to the nearest just tires and hoping for getting it to fix with the same day. The staff there were extremely efficient and friendly helped me replace the tire (since the cut from the metal blaze was too wide). I felt lucky and really appreciated their services. A happy customer. read more

I just wouldn't go here, avoid it if you can. Take your car somewhere else. Even my best friends family complained about this place. Just try somewhere else or a different Just Tires location. I've been here about 3 times and always wondered why I go back so this is my last time. They have forgotten to reset my car after an oil change, there is always something extra to pay for. Customer service is decent not great. I spoke to someone on the phone yesterday and he did not let me speak. I had to stop him from speaking and told him to listen to me to even get a word in or to even ask my question. Last time I go back here. read more

Got in my car and my right rear tire has 24 pressure when it should have 36. It is Sunday afternoon and everyone is closed except Pep Boys and Just Tire. Pep Boys couldn't help me unless I wanted to buy a new tire, but these tires are not a year old on a new car so NO. Called Just Tire and the Manager said they had one technician and they were slammed with customers. But...he took the time to make suggestions on what I could do until I could get my tire repaired on Monday. Good looking out Just Tire Manager. If I am ever in need of new tires, I will give you a try. read more

I took the same car to Toyota of Carson to address the airbag recall and their technician recommended a transmission fluid change and would like to know when was the last time I had one! "Hi Denise, it's Adriana calling you from Carson Toyota. You dropped off your vehicle earlier regarding the airbag inflator assembly. We actually have the car ready to go. We were able to get it done way before I thought so every vehicle that comes into our service department. We do a complimentary multi-point inspection. The technician is a just suggesting the transmission fluid. It looks dark in color. We're not sure when was the last time you got it done. And then also there's a leak coming from the timing cover that, you know, you would have to address as soon as possible. I'll leave it on your notes. If you are interested. If you can please give me a call back, and we can go over, you know, pricing and stuff if you are interested. If not, the car is ready for pickup. We close at 7 p.m. So you can pick it up anytime before 7. Okay? Thank you, bye-bye." read more

I came in on a Saturday with a flat tire and Mike was more than happy to assist me. He also gave me a quote for tires and services they offer which was very helpful. My tire was fixed in less than 20 minutes and I was on my way. Very satisfied with the service! read more

The latino worker with semi-long hair was AWESOME and super helpful. Came in to get some air in my tires and he did just that, as well as fixed the icon thing that pops up on my dashboard. He also assured me that if the tire gave me anymore problems, to return to see him. I was sold! Congrats on hiring such an awesome hard-worker and employee! read more

This is not Just Tires, it is Just A Hassle, Just A Rip Off, Just Incompetent, Just Down Right Reprehensible. Now I see why they were nearly empty on a Saturday morning. As I drove passed the crowds at Firestone and America's Tires, I just thought they reached those places before Just Tires. The repair that they did was incomplete and I ended wasting time going back and forth to this place over a span if three days. There was no apology, no offer of a discount, they acted as if they were doing me a favor by giving me horrible service and overcharging me for it. I wouldn't go back to this place, if I had four flat tires, while driving through hell. read more

I have a nail in my tire and trying to see if they can repair it. I was at the office and no one notice me or even ignore me. I left the place. read more

This was the worst service I have ever experienced. I had a coupon that was both advertised online and when you call the center. They only offered half the coupon. It took them 45 minutes to check me in and around 45 minutes to check me. The guy at the front desk did not know what he was doing even with help. I WILL NOT BE COMING BACK HERE read more

Mike Garcia was very proactive in a positive way and got my business. Service was really fast after I needed help with a blown out tire.

This tire shop is a joke. Went in for warranty claim and the guy looked at my tire and immediately said "this is not a manufacturer's defect, there's nothing I dan do for you". I told him that this car is brand new and I only have 16,000 miles on it. He then replied "you always have to have then aligned to prevent uneven wear". I told him, I usually have them aligned if you put brand new tires and not necessarily every 5K miles. He then responded "vans are different, they wear out on the outside". I guess there's no help here so I left because I don't want to argue with this guy. I called the tire manufacturer and was directed to America's Tires. I am an existing customer of this tire shop. I immediately went there and Jair who was at the desk immediately went to work. He has paperworks on his hand, measured all the tire depths and gave me his opinion without saying "I can't help you". He said that the tire wear is uneven and told me the causes. He then called the tire manufacturer and explained what I told him about the van's warranty care. The manufacturer responded to give me 60% credit on the tires. Very happy that somebody is very respectful to help and not just flat out say they can't help me. read more

Ask for Blake... good guy.. great customer service. Any questions about tires. He is your guy! Definitely recommend

Got charged twice in labor fees for two patches to fill in tire holes which came out to over 40 bucks. The patches were only $3 and the job took about 30 min. That should not cost that much. Just Tires is Just too expensive. Will never go back. read more

Just Tires - Tires Near Me - Carson, California

I was on my way to Santa Barbara from Long Beach. My tire pressure light illuminated and so I pulled off in Carson and asked... Just Tires to check it for me. Bryan was very thorough and professional and his team found a tiny nail in the tire. Pretty simple you think ...well the tire was fixed a week prior TWICE for a slow leak. We decided to replace the tire because it had been patched near the same spot as the nail. So I proceeded to take it to Ford for an overdue oil change and tire exam. Ford could not even find the tiny nail that Bryan and his team found and the other tire business we originally took it too. These guys are very good and know their business....Just Tires. Thank you Bryan and Team. read more

Best service I could of asked for. Ask for Tony, he will bend over backwards to help you out. He's very consultative, will give you your options and let you decide what is best. read more

Purchased a tire a few months ago from this place because I got a blow out on the near by 405. The customer service was horrible. They were extremely slow. There tires are over priced! I got a blow out today from the tire I purchased and there is nothing they can do for me. Worst experience ever. Would have been cheaper to tow it on the long run. read more

This place is all bad. Only came because American tires which is way better service is closed on sundays. I tell the guy I need air in tires and to check if it has a nail in one tire. Waited almost 1 hour and still my car was never touched. But yet the guy who came after me was helped and done before I even left. Then I tell the guy just pull my car out I'm leaving and he wouldn't even do that said I had to go inside to sign I asked for what if my car hasn't even been touched. I get inside and what I am assuming is his manger said I told u give her her car. All the workers there were dragging their feet working as slow as possible waiting for closing time to come. They even turned a guy away who came at 5:30 when they close at 6 pm. Save yourself the trouble and go somewhere else anywhere but this location. read more

Zero customer service here. I walked in and waited several minutes and was ignored and never greeted. I stood there watching three employees go about their day like there wasn't someone waiting for service. I will never be back read more

I have known Mike Garcia for almost 15 years and trusted him with my cars my entire family has taken the car to Mike. This is the first time that I take my car to a service center other than a Nissan. My car needed to get service, and I didn't want to take it to a Dealer. I decided to give Just Tires a chance since Mike Garcia works there since I walked in he greeted me to ensure that my car was going to get checked and make sure to do whatever needed it to be done. He made sure to keep me updated on everything that was getting done as well as the charge if there was one. I had the chance to meet the Just Tires team and I was impressed by how knowledgable and trustworthy. AWESOME WORK! read more

Came in around 630p. Just needed a simple tire patch said we're not doing anymore for the night, they close at 8pm. That's a great way to do business Tony and Just Tires. Pro tip: don't come here... read more