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    Puppies N Love

    Puppies N Love

    (89 reviews)

    me and my girlfriend just came into play with some puppies because we've driven by here multiple…read moretimes and finally stopped in. Cam provided 5 start customer service while also juggling other families and crazy puppies. We will be back

    I am filing this complaint against Puppies N Love regarding the sale of a dog that, in my…read moreexperience, was affected by serious hereditary health issues that were not adequately addressed after purchase. I am requesting that this matter be reviewed because I believe the business failed to provide fair and meaningful resolution despite the significant financial and emotional hardship that followed. After purchasing the dog and bringing it home, we learned that it had major medical problems that ultimately led to more than \$8,000 in veterinary expenses. Both our veterinarian and the surgeon advised that the condition was hereditary. Despite receiving this information, Puppies N Love has not, in my view, accepted appropriate responsibility for the costs associated with the dog's condition. Any assistance discussed appears to be limited to store credit rather than meaningful reimbursement for the substantial out-of-pocket expenses we have incurred. I am also concerned about the representations made during the sales process and the company's warranty practices. At the time of purchase, we were given the impression that the dog could potentially be bred or shown, which suggested a certain level of health and suitability. Because of the dog's medical condition, those options are no longer possible. This has caused me to question whether the dog's health background was fully disclosed and whether the information provided at the time of sale was accurate, complete, and responsible. As a result of this condition, our dog now requires two surgeries and may face a diminished quality of life at a very young age. This experience has been emotionally distressing and financially damaging. Through this complaint, I am requesting a fair resolution, including meaningful reimbursement for the veterinary expenses related to the hereditary condition, as well as accountability for the manner in which this sale and its aftermath were handled. I believe consumers deserve transparency, accurate disclosures, and responsible follow-through when serious health issues arise after the purchase of a pet.

    Rob's Dogs - Working on focus!

    Rob's Dogs

    (67 reviews)

    We have been working through some serious challenges with our dogs fighting, and our main goal was…read moresimply to help them safely cohabitate in the same home. We had previously completed seven sessions with another trainer at Rob's Dogs and while that experience was fine for basic obedience, it felt like 'training' rather than the deep level behavioral correction we actually needed. Thankfully, because of the Rob's Dogs lifetime guarantee, we were connected with Joel. From the first hour, the difference was night and day. Joel immediately identified the core issues and provided professional, actionable insight on how to actually shift the dogs' behavior, rather than just running through commands. We already feel significantly more confident moving forward and have total trust in the tools and guidance Joel has given us. If you are struggling with behavioral issues that go beyond the basics, I highly recommend working with Joel. We are incredibly optimistic about the progress we'll make in our upcoming sessions.

    My 81 year old mom moved to an urban setting with a small yard and a neighborhood with lots of…read moresmall, yappy dogs that sets off reactivity in her German Shepherd. Although the dog has been through several training programs, she had recently reverted back to being reactive on leash: barking, pulling, and lunging at any dog that barked at her or gave her a "look". Thankfully I found Rob's Dogs through a search online. Rob offers dog training either through individual sessions sold as a packet of 8 or 3, or you can elect to do a board and train method. Since my mom's dog had done two board and trains with other training facilities in Florida and Texas, I opted for the individual sessions sold as a packet of 3. Not to disparage the other training schools, I want to note that the dog had learned a great deal of commands, but she was a little rusty and selective when doing them and was selectively reactive on leash around other dogs. What we needed was a trainer that could come to my mom's neighborhood and see the dog being reactive in the environment where she was going to be walked. Thankfully Rob's Dogs offered this as an option. It cost a significant amount to do this, but it was possible. The additional cost was for the mileage and drive time to my mom's place. We had a meet and greet at the facility. Rob, the owner, met with us and got the back story on the dog and the current behavior problems. He took the dog and walked her around a bit and near other dogs, tested her response to commands and leash pressure. He explained the package options available to us. He also made us aware that we would be using both a prong collar and e-collar to reinstate her former training. We had these tools, but my mom hadn't used them with the dog since she left Florida, and I had never used them. We were assigned a trainer who was contracted by Rob. Lauryn was super friendly and had a love and full understanding of the German Shepherd breed. She herself had a German Shepherd. She went over the operation of the two collars which I was not familiar with at all. Rob's dogs sent us a link and password so that we could watch some important training videos. His website also had some very useful training tips. I highly recommend watching/reading this information carefully and then reviewing it again each week. It's easy for owners to slip into bad habits quickly which results in their dogs behaving in ways they don't want. You will have to enforce rules and get into a routine. Restrictions can be lifted once the dog consistently behaves as desired. You will find that YOU will have to do the hard work. The trainer and Rob's Dogs will assess your current situation and give you the tools and training to use those tools to reinforce good behaviors. It won't happen overnight. You will need to work with the dog for at least an hour each day to reinforce the seven commands and expectations. As I mentioned, we only had three sessions. This training was going to determine whether or not my mom could keep and handle her dog. Immediately after the first session, we started using the tools and putting restrictions in place inside the house to set the law of the land. Right away, we noticed a difference. While the dog was already really well behaved in the house, it improved her response to us when we walked her outside of the house. The prong collar made a drastic difference in her behavior when she saw other yappy dogs on the walk. I no longer had to worry about her lunging, pulling or barking incessantly in an aggressive stance. She still got up, moved forward, and barked once, but it was all very controlled. I didn't have to use all of my strength to hold her back. The real test came when my mom was able to walk her dog around other yappy dogs. After session two, my mom was easily able to do this, and I felt confident that continuing this training would allow my mom to keep her dog. Her German Shepherd is sometimes still reactive, but it is much more controlled and manageable now. In time, and with continued consistent practice, I believe my mom's dog will eventually stop the reactivity altogether. She has already shown amazing progress and only slips occasionally. If you are looking for effective dog training (well, really we know it is human training to learn how to effectively communicate with the dog), then consider Rob's Dogs. You will work hard to get your dog's behavior issues resolved, but the longterm results will allow you to have a wonderful relationship with your pet.

    Quality K-9

    Quality K-9

    (15 reviews)

    Angelica and Tino worked with us to help train our German Shepherd Sheba. She pulled on her leash…read moreand didn't listen to commands. They helped us learn how to manage her and taught us what we were doing wrong. They were great trainers and wonderful people. Would recommend them to anyone needing dog training.

    I cannot recommend Angelika enough! We took our 9-month-old lab, Scout, to Quality K-9 for…read moreobedience training and help with some behavioral issues, such as jumping up and pulling on walks. The training took place at her facility in Dewey, AZ, where Scout stayed for the duration and was treated like family. Angelika even let Scout sleep in their bedroom (don't believe this is part of the normal program but goes to show how dedicated Angelika is to making the training personal). They were incredibly flexible with start and pick-up dates, which we greatly appreciated during a busy time for us. From the start, it was clear that Angelika is knowledgeable, patient, and truly passionate about helping dogs and their owners. The training sessions were tailored specifically to Scout's personality and needs, and the progress has been amazing. Using positive reinforcement techniques, Angelika not only addressed the issues quickly but also helped Scout build confidence. She kept us updated with regular communication, including progress videos. Now, Scout walks calmly on a leash, no longer jumps on guests, and responds much better to commands. During the pick-up session, Angelika and her husband, Tino, took the time to thoroughly explain the "why" behind each technique, ensuring we felt confident continuing the training at home. Angelika also made herself available for follow-up questions and provided helpful resources to reinforce everything we learned. If you're looking for a dog trainer who is professional, effective, and genuinely loves working with dogs, Angelika is the one to call. On top of her expertise, she's a joy to work with--we shared plenty of laughs during our conversations about Scout's progress!

    K-9 Defense - pet_training - Updated May 2026

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