I had a very positive experience with K-Tech Automotive. They helped me prioritize the repairs needed to my little 18 year old Honda. Most importantly, they listened to me, which was refreshing. They were understanding and supportive of me in setting and reaching the repair and maintenance goals for my vehicle. We also made a plan for future repairs. Both the management and technicians were professional and knowledgeable. As the repairs were expected to take a couple of days, they loaned me a Prius to get me around in the meantime. I felt my vehicle and I were in very good hands, and look forward to working with them again in the future. Welcome to the neighborhood, K-Tech Automotive! KRS & EJN read more

K-Tech did an outstanding job of diagnosing my car's problem. They did a professional and timely estimate that was thorough. Erica, the office manager was courteous, timely with her communications and pleasant to work with. Highly recommend! read more

K-Tech Automotive takes care of our community by offering auto repair services at a affordable price. We are really happy about their professionalism. read more

I've had several repairs done by K-Tech, and have been extremely happy with each one. Monica is very personable, and takes time to explain what they found, and what needs to be done. K-Tech treats my car as they would their own. I will continue to bring my car to them whenever repairs are needed. read more

Super happy with my experience at K-tech. I was able to get an appointment fairly quickly, and my car was serviced in a short amount of time. Everyone was very friendly. My son brought his truck there the same week and we were both very happy with the quick turn around time. We would definitely use K-tech again. read more

They convinced my wife to perform about $4000 of service. Fine by me, she's keeping the car. Driving on the family vacation, the transmission fails, costing us another $6000 in another state. You'd, think they would have noticed an issue with the transmission especially when she paid for a transmission service. I am amazed that this was missed! read more

I have been coming here for years and I am always impressed with the quality of service. Specifically Monica has always been such a rockstar! I look forward to bringing my car in for its next service and highly recommend anyone and everyone to this establishment!! read more

Do not use these guys. I have a 2007 Acura and he just needed an ignition switch. They tried to get me with a full motor mount job, wiring, etc... for the tune of about $3000. The car is worth $2000. I ordered the ignition switch through them on the phone, and I told him 5 minutes later to cancel it. He called right back and they said TOO LATE. They double-charged me for the parts. I brought the car to 2 honest mechanics I know (both who have all 5 star ratings) and they said this company is a rip-off. RUN, don't walk, RUN... read more

We tried K-Tech four or five times, with varying degrees of success on three different cars. The last (and final) time a simple brake job on a simple car became much more expensive than expected, and when asked for the details to explain the increase we were basically told some conflicting things and finally that "these things are hard to explain to a non-mechanic". What she didn't know is that I've worked in technical fields for decades, including machining and automotive work. The bottom line is that what they told us was just not true, and the work overpriced. We have since taken our business to an honest auto shop. read more

Kate Jonasse at K-Tech Automotive knows her stuff. As her slogan states: she is a "planet conscious automotive service and repair" person. She expertly worked on my Prius and gave me good tips for getting even better gas mileage. Great work, great value. read more

Great care of my vehicles and my questioning mind. Most recent visit was for an oil change and investigation of a mystery noise on a 2001 F150 that they replaced the engine in a few months ago.I feel like my concerns were investigated thoroughly and addressed. Deanna in the office is great-knowledgeable, positive and patient. These guys have cared for 5 of our vehicles-oldish, newish-through 2 teenage drivers. They have been honest and always helped me figure out what was the most important to fix when I couldn't afford to fix it all. read more

Poor quality parts, poor work, does not take responsibility. Know this: when you give this business your address, they put you on a mailing list for frequent solicitations for business. I have called and spoken with the office manager about getting off this list and was told IT CAN'T BE DONE! They apparently do not control the list once you're on it, as it is managed through a third party, and they state they cannot remove you from the list. I have moved and the stupid solicitations ("free seaonal checkup" (ie, let us find what we can charge you for)?? no thanks) followed me. I do not use this garage anymore due to poor experiences in the past, but it looks like I'll have a lifetime of unwanted wasteful paper mail as a reminder of this bad experience. read more

Don't let the humble setting and small size of this shop fool you in to thinking this is a small back yard operation. K Tech is a full on modern shop. Expensive? Yes all good shops are. K-tech has obviously out grow there current location but still is the only place in town that is capable of dealing with modern cars. That's probably why they are always busy. read more

I have a 46-year-old Mercedes 200 D fintail that I will probably be buried in after I die. I had a problem with an odd vibration that made driving unsavory and I took it to three different mechanics who all told me "That's just how old cars are." Nobody could diagnose what the problem was nor were they interested in trying to figure it out, but they were happy to take my money for other repairs that they insisted my car needed. Enter K-Tech. Jack, the diesel mechanic, and Kevin, the service manager, were consistently friendly and professional. They listened to my concerns and didn't act like I was nuts. In the end Jack diagnosed two separate issues, which they fixed, one of which required an ingenious solution, due to a power steering apparatus that had been previously installed that didn't fit properly. Jack, with help from his amazing assistant, did an awesome job. My car runs like it had just left the factory in Germany back in 1967. I love driving it and couldn't be more stoked. They work on my daughters' cars now, too, and both are very satisfied. K-Tech will do a free overall inspection and let you know what they find and what it would cost to fix it, but they won't pressure you. They have free loaner cars for when your repairs take more than a day or two. They also regularly give away cars to people in need. I did drop quite a few Bennies for the repairs, but the prices were fair and worth every penny. I can't help but think K-Tech puts so much emphasis on customer service and attention to detail because IT IS OWNED BY A WOMAN. xxx read more

These are not trustworthy people but they are friendly; this is a dangerous combination for the consumer. They told me that it was against the law to offer me an part for my Honda that was not made by Honda. They quoted me $1800 for a repair that ended up costing me less than $150 someplace else. read more

At first I found K-Tech agreeable and really wanted to support a local business run by women, but then I took my Ford Taurus in for a minor steering wheel noise hey handed me a long list of things needed to be done, which amounted to $2,700 and essentially replacing the entire front end. I did it because I figured it would be best to get everything done right, but after spending $2,000 to get everything done, there was a noise far worse than what I brought it in for, an awful metal-on-metal screeching noise. It was only a back plate off by a bit but it worried me so much and being away at school couldn't take it in immediately--at least they fixed it for free when I was able to take it in. But then I had my struts replaced at their suggestion, and their original estimation kept bumping up from around $400 to $600, and I didn't feel any difference, I really don't feel my car needed that part replaced. I don't plan to have my car's next tune-up done at K-Tech. Bottom line, they can do a good job with their mechanic but they also have a strong reputation for over-charging by telling you you need parts replaced that really don't need replacing--I've talked to countless other people who have had similar experiences, so this is not an isolated incident. read more

Because I live very nearby to K-Tech's new location near Ives Park in downtown Sebastopol, I have taken my cars to K-Tech for a couple of years. I like doing business in town. The first time I took my van to K-Tech they were able to diagnose and fix a car computer problem that another local shop was not able to do. It was very expensive, but I was glad to get it fixed. Everyone at K-Tech was polite, and prompt. At that point in time I would have given K-Tech a much higher review. I have become steadily less satisfied with K-Tech. As others have noted, they charge high prices for their repairs. They have found expensive-to-repair problems I didn't know I had--an oil leak in my Subaru in my case. I paid for this repair, but it will be my last. Worse, they told me that the problem I came in with--the strong smell of exhaust gases in the cabin--wasn't noticeable to their technicians. Funny, unless I drive with the windows down, everyone else can smell it. It is not at all subtle. So I paid for a diagnosis of my leaky exhaust system, but got a diagnosis for an oil leak! They have quoted me prices for other repairs that I need to have done (windshield wipers that swipe too far, air conditioning that is failing) but their estimates are so astronomical I'm just living with the problems.... I am retired and live on a fixed income. Now I am looking for a new place to have my old cars fixed. Also, someone else mentioned their mailers and email barrages. Expect to hear from K-Tech regularly if you give them you contact information! read more

An immediate impression of Kate at K-Teck is she really knows her stuff. After several visits to her shop, I'm convinced it's in her DNA! She runs a friendly, no-nonsense business with first rate service, repair and maintenance work. read more

We've been using K-Tech for a few years now and we have had nothing but great experiences. Our most recent visit was to repair the power steering and front end in our 2006 Nissan Quest. They were very clear on what parts needed repair and we weren't asked to pay anything over their estimate. Our repair took several days and they supplied me with a free loaner car. Everyone we've dealt with at K-Tech has been friendly, knowledgeable and upfront and I wouldn't hesitate to recommend them to my friends. read more

My mom took our car to K-tech and told them her starter needed to be replaced. They quoted her a $150 diagnostic fee + labor + parts which came out to $600. This is absurdly high to begin with, changing a starter should be a $300 job, especially since we knew what the problem was already. However ,since we were already forced to pay the diagnostic fee, we decided to bite the bullet this one time, and pay too much. However, when my mom went to pay for the car they tried to charge her $800 because they said the job had taken them 3 hours. That's bullshit. It's such an easy job, I don't know if they are incompetent or dishonest but either way I am never going here again. read more

K-Tech has been awesome. We moved to Sebastopol recently and needed to have our car serviced and found K-Tech online. We were attracted by their commitment to being Green and their support of the community in addition to being a woman-owned company. They've been super responsive to our needs. We had an emergency radiator failure on the way home with 3 dogs in the car. After getting it towed to K-Tech near the end of a work day, they ordered the radiator right away so we could have the car the next day AND let us use a loaner car. In addition, their office manager, Monica, manages to be kind and efficient. We love K-Tech. read more

I drove to Sebastopol from Pennsylvania with a friend and we had an issue a few hundred miles shy of our destination. Monica and the crew at K-Tech fixed up the car (busted water pump) for a reasonable price and then followed up a week later with a phone call. I took my Chevy Malibu back a few weeks later for a check up before heading east. They gave me this check up for free, since they guarantee all of their work. They found another issue and fixed it expeditiously ( I had been driving my car on some very rough roads). I felt safe and comfortable hitting the road and driving 3000 miles back home. I have had zero issues since visiting last November. I will add that I called 4 times (yes, four times) to ask questions about the repairs and Monica graciously and patiently answered them each time. Also- I loved the snacks and treats they had in the lobby. It was a very inviting atmosphere. Thank you, K-Tech read more

Took my son's Volvo S60 there last week to check an oil leak. The staff were helpful and attentive. Identified the problem and took care of it quickly. read more

Monica is the best, very honest and has always fixed my car on time

Ktech did a great job repairing my car. Gave me a loaner and worked with me on the payment. Highly recommend this shop...they are customer service experts. read more

Super friendly and trustworthy. When I found a part online a lot cheaper to do the job they were totally on board with it and only charged me the labor as previously quoted. They even asked where I got the part so they could shop online there for their other customers. Knowing you can trust your mechanic shop is worth a lot time as a customer. read more

Great service ! Great prices ! Been a costumer for 3 years and it's always a pleasure to bring my car in.

All around awesome!! I will definitely be going back! The staff is very friendly and very helpful. My car was finished in a day. They actually care about you as a person and don't try to rip you off. They are the best mechanic I've been to and I'm very happy I found them! read more

I took my Audi A4 in for a back wash issue with the cooling system.. It kept gurgling the contents of the cooling system onto the pavement or where ever i stopped. I googled the issue and got ten thousand hits that the problem was the thermostat. I took it to K-tech three times for this issue before i googled. I got alot of guesses as to the problem. I HAD to take it in finally because it no longer would even accept the coolant . I told them i had looked it up and that it was probably the thermostat. The "tech" opened up my car and they phoned me that they were replacing the water pump and the timing belt... they put it back together still a problem.. I got a chance to look at the two items they replaced they were still very new looking. I asked to make sure i got those parts at the end. I repeated that when i looked it up it was the thermostat that was the issue. So they took it back apart and finally replaced the thermostat. They put it back together.. It still had the issue. Then the "tech told me it must be the brand new radiator. So they replaced that. Still had the issue. Then the "tech" said it must be a pin hole in my head gasket. Two weeks later it was replaced and put back together. The issue persisted. the Tech was exasperated as I was so i got a new "tech". He pulled the thermostat and put the car back together with out it. Issue gone. The thermostat they replaced it with was faulty or they accidentally replaced it with the old one, I don't know. To replace a thermostat should cost about 400 bucks with K it most likely will cost a thousand. but to replace mine cost me 4800 dollars. She knocked off 800 bucks . Later when driving on 880 going 65 miles an hour the air foil they had put back on incorrectly came off. I ran it over which damaged the rear one. I had them replaced. Which cost 5800 dollars. I called them about the issue and they said if i "bring the part in they will put them back on correctly " I told them the parts are in a million pieces all over 880 they hung up on me. Im still trying to recover financially from this. i did not get the water pump or timing belt back from them even after asking for them. I took the radiator to the shop and had it checked out it is still in good working order. They also broke the hood latch cable and the nuematic hood stand. read more

Kate is great, takes the time to answer all my questions and has done a excellent job working on all of my vehicles. I tell every one I can about her. read more

$54 to change a tail light bulb.. which I did myself in 90 seconds with one I happened to have in my glove box. Can't get over that one. Now I'm on their mailing list so I receive periodic reminders of how I don't intend to go back. I don't mind paying for good work, but if you would like to perform $1,200 worth of work on my car you'd think one light bulb wouldn't be $54. Apparently that is for the bulb and 20 minutes of labor. read more

I went in for a small repair, only to get an estimate for a $1600! I paid $105 for the diagnostic. I went to another mechanic who made the repair for $50...(and it still works). The K-Tech mechanics reported that all these parts that actually work were broken! So was this a deliberately fraudulent or merely incorrect diagnosis? Even though the diagnosis was completely useless to me, I could not get a refund. I did get a check for $35....but not the balance, no matter how I tried. I looked back over all my invoices and noticed a pattern of "over-diagnosis". I started wondering how much $ I spent on unnecessary repairs.I also spoke to employees who were very unhappy about how they were treated by the owner. I am not a disgruntled employee. I was a regular customer and this is the TRUTH.! Report all such incidents to the Ca Bureau of Automotive Repair. Support only ethical businesses. read more

ktech is okay. They diagnosed my issues for free (about 2 hours of work), and when I was ready for my service appointment, IN and OUT! - No "You NEED this", just suggestions and time-frames.... they do seem to overcharge for parts though read more

As posted to K-tech site without response---Would not recommend their service and would never consider accepting any bid for service without a second opinion from a local and established shop. Charges for simple computer work to verify check engine light conditions and totally unrealistic pricing to download/reboot fix ( which subsequently failed) was a rip-off. They have a nice pitch as to how complex the process is. Unfortunately 4 yrs formal training in computer science/engineering causes a big red flag when techs babble nonsense. read more

See they filtered out my review. Will never go back to this shop after their misdiagnoses, replacing parts that only needed adjustment...for lots of money, not fixing what I went in for, etc, etc, etc. She does NOT really know Mercedes, just has taken classes on them. Requested to be off their mail list, still get their promos and rip them up. read more

Ktech... I've spent close to three thousand there. And realize now I may have made a big mistake in trusting this business. I've been patient and have made payments with no complaints. I did notice the poor communication in some cases. This may be due to the way they make you discuss your vehicles issues with an intake person and not with the actual mechanic. It seems the intake person passes (hopefully) your info onto the mechanic and Kate then "helps" to problem solve. Sounds okay......but really it leaves many opportunities for mistakes in communication. During one cycle I had to repeat myself many times before they actually looked at the initial problem I came in with. And finally they found the problem I thought the vehicle had. Beside the communication issues-its a very expensive shop and every time I'd pick up my vehicle, something new always came up the next day. I still wonder if All the work I payed for ever got done ....... Taking my business elsewhere and counting my losses. I've talked with three previous customers who seem to feel the same as I. read more

These goons had my truck for 6 months almost a dozen different times and each time I got it back supposedly fixed it would literally die rolling off of the lot. They assured me every time they found the problem and that it was fixed to the tune of $1200 each time taking a random shot at diagnosing the problem, none of which actually fixed it. Finally I pulled it after giving them what I felt was more than enough time to fix it. The guy I brought it to fixed it in a weekend for 300 bucks and now k tech refuses to pay me back for the work they failed to do. Crooks isn't even close to what these chums are. Beware. read more

Previous review (5 stars): Kate is knowledgeable, attentive, generous with her time, and very skilled. She solved a problem my previous mechanic could not. I have brought her several vehicles and she has done a great job with all of them. She has also been more than willing to give tips and car advice; it's clear she cares about her customers. I highly recommend her. Update (3/13): I have lately become quite disappointed with K-Tech. While I have not received technically poor service there, I am put off by several experiences which have felt that this company is first and foremost interested in getting every dollar they can at the expense of their customer. I was recently quoted $150 to change 2 air filters, which require no more than unclipping a box and changing the filters (I know, I've done it on this car before). I know garages charge for this kind of thing, but the kicker is the dealership wants $50 LESS for the same job. Plus even the dealership's oil change and brake quote was cheaper. In the past, bids at K-tech were competitive with, but no better than, dealerships' prices. Now it seems you SAVE money at the dealership (33% in this case), which is pretty unheard of. In addition, I have had past experiences recently of having diagnostic work done at a cost of $150+, after which they put the car together again before notifying me and asking if I wanted the work done, then charging me the additional labor to take the car apart again to do the work. One of the things I most appreciate in a service shop is honesty and integrity and the willingness to be as efficient and cost-effective as possible, but my experience here has become otherwise, sadly. Reluctantly, I'm going to try to find another place for my future auto repair needs. read more

Took our granddaughters car to K-Tech because it was leaking coolant. $1,786.46 later it still leaked. Took it back to them 2 more times and they said they couldn't find any leaks. We took it to Raul's in Santa Rosa where they found that the water pump K-Tech installed was missing 2 bolts. So another new water pump and and thermostats. More money but now the problem is solved. read more

For this gathering of filth I wish there could be negative stars. We went to k-tech for one simple repair in a running vehicle. Not only did they tell us that there were multiple other repairs needed that we knew weren't necessary, but they took a week just to charge us over $800 for diagnostics of the problem, and wanted to charge us hundreds more to actually fix what we brought it there for. Thus, we decided to take the car back and we were barely able to make it home. We brought them a working car and they gave us a dead car and took over $800 with it. Moreover, this is the second time they have ripped us off. They also misplaced one of the three keys we gave them and through away documents that were on the back seat. I hope they go out of business so that others won't be ripped off like us, if you value your car and want to not spend more than your car is worth, do NOT take it here. The scumbags at this unjust place are what give mechanics their bad reputation. read more