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    K9fantasies

    5.0 (1 review)
    Closed 7:00 am - 10:00 pm

    Services - K9fantasies

    Dog walking

    Pet boarding

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    2 years ago

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    WagVille - Sad pup with painful, itchy skin infection caused by Wagville's neglect!

    WagVille

    (308 reviews)

    Glassell Park

    I made a call to their number taken from their website to book my pup. They answered to my call…read moreimmediately. We had a result oriented discussion about their daycare services. I found their offer quite useful and grabbed it. A great daycare service provider!!

    AVOID WAGVILLE! HORRIBLE SERVICE AND NEGLECTFUL CARETAKERS…read more Picked up our dog with both a SKIN INFECTION & EAR INFECTION after spending $600 to board him for a week, resulting in a $500 vet bill and a sad, sickly pup. My partner and I have used Wagville multiple times for daycare and boarding our dog Ernie, but after our last experience we won't be back, and we would caution any loving pet owners against risking their pet's safety and wellbeing by boarding here. We gave clear, specific instructions to keep track of a spot of our frenchie's face that often becomes irritated and left medicated wipes with staff if it flared up. We also requested he periodically be given 1 hour breaks from playtime every two hours or if/when he tired himself out too much. One of the reasons we chose Wagville is because they have a live camera feed so you can see your pet during daytime hours. We checked it often while on vacation, but frequently went several hours without seeing our dog, making us suspect they pulled him for a break and then simply forgot, leaving him isolated for hours. Not what we're paying all this money for for you to "care" for our dog. My partner sent an email requesting an update on how Ernie was doing and mentioned not seeing him on the feed. Wagville quickly responded with a very generic (presumably AI drafted) positive response about Ernie doing well and being happy and playful and he quickly showed back up on the video feed. Two days later when we picked up Ernie, he came in from the play area with several wet spots. Apparently they let the dogs play in water when it's hot, which is great unless you're too lazy or incompetent to know that not thoroughly a drying a dog off after water play can lead to a host of issues! As any informed dog caretaker should know, trapped moisture against the skin creates a warm, humid breeding ground for bacteria and yeast, which can lead to painful skin infections. And that's exactly what Ernie ended up with--a skin infection--right in the problem area on his face that we specifically asked Wagville staff to monitor and treat with medicated wipes we provided. We rushed Ernie to an urgent care vet the following day, and $500 later he was put on oral antibiotics, topical antibiotics for his skin, and an ear spray antibiotic for an ear infection on top of all that. We dropped off a happy healthy dog, and a week later picked up a sad boy with MULTIPLE INFECTIONS. AND IT GETS WORSE. When my partner called Wagville right after picking up Ernie, they nonchalantly and dismissively mentioned that they "just noticed" his skin issue that morning. SKIN INFECTIONS LIKE THIS DO NOT POP UP OVERNIGHT. They clearly: -NEVER MONITORED THE AREA OR TREATED IT AS REQUESTED -SENT A GENERIC CANNED RESPONSE "YESSING" US INSTEAD OF ACTUALLY CHECKING ON OUR DOG WHEN WE REACHED OUT -BS'ed US CLAIMING TO HAVE "JUST NOTICED" his skin infection ONLYafter WE brought it up to them Staff apologized, rather insincerely. My partner emphasized that this situation was unacceptable and that he would like to speak with the general manager, who conveniently enough wasn't in for the day. We asked for a call back, and three days later we've received none. PLEASE, for the HEALTH & SAFETY OF YOUR PUP AVOID WAGVILLE AT ALL COSTS FOR THEIR NEGLECTFUL TREATMENT & ATROCIOUS CUSTOMER SERVICE

    Sitter4Paws - Sitter4Paws.com

    Sitter4Paws

    (145 reviews)

    This company has been wonderful for us, and our Cat and Fish, for many years. They have given us…read moregreat pet sitting and they actually send pictures and give us a report through their own APP while we are a way. Which has always given us great comfort. Many times, when we get home, our cat doesn't even meet us at the door meowing. . . It's as if she was being fed and pet enough, NOT TO EVEN MISS US. HIGHLY RECOMMENDED

    Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

    Sitter4Paws

    Sitter4Paws

    (415 reviews)

    Griffith Park

    We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

    This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

    K9fantasies - petboarding - Updated June 2026

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