Just got back from a 2 week trip abroad and cannot sing LA Pet Sitting enough praises for the care that our Roland (exotic shorthair cat) received while we were away! Our former pet sitter moved away recently so we were nervous about finding someone like her. Thankfully, we did! All of the upfront communication was done by email. Brooke was very prompt at all replies and me being a phone person - I didn't need to bc she was so well organized and thorough. We were very impressed at the attention to detail on the pet evaluation questionnaire, which also included nuances like lighting preferences, trash and mail. After these details were captured, an in person meet and greet was set so we could meet the sitter in person and show them the ropes. Appreciated this aspect bc vibes are important especially with animals and your home! We knew there was a match when our boy jumped on Paulette's lap! He never does that! Haha We were so blessed to have Paulette assigned to us. Our cat took a liking to her instantly and the daily reports she sent gave us piece of mind while we were away. She took extra care to wipe his eyes (issue of the breed, similar to bulldog) and brush him too. We knew he was in great hands and never had an concerns during our trip, in turn having a relaxing vacation! When we got back home, it seemed like it was even tidied up a bit maybe vacuumed bc I was expected a lot more hair shed! ;) Thank you so much LA Pet Sitting for your efficient business and top notch staff. Highly recommend this company to anyone. The rates are also fair and competitive too. read more

I've been using Brooke's service for over a decade. I've witnessed the growth of her company, but have never seen a decline in service. She is absolutely incredible and her staff are top notch people. They are caring, responsible folks who have seen my pets grow up. Words cannot describe how happy I am knowing that I can rely on Brooke and her staff to care for my pets. read more

Highly recommend! It was my first time using this service, and not friends/family, to care for my cat, Tina. Ray was super respectful of my home and kind to my kitty. I felt confident and safe. Normally aloof, the videos and pics i received everyday showed a very happy, purring Tina. Will definitely use this service again and request Ray! read more

I recently used LA Pet sitting to look after my 3 cats for 2 weeks. I was very happy with the service that was provided. Brooke was super organized and attentive. Hugo was my cat sitter. He was also excellent and took great care of my cats. I got daily updates. My cats were happy, too. They got lots of attention and care. I definitely recommend them to take care of your pets and will use them again read more

They were the only pet sitters that fit our building access criteria: a consistent sitter name and image we could pre-register with the front desk for key access. Thank goodness so far we've been matched with excellent pet sitters who know our area (DTLA), and who our cat could cozy up to in a short amount of time! Special shout out to Julia, Frank, and Karina. They added adorable photos of our cat happily rolling around in their daily "pet status reports". read more

I have been using LA pet sitting to look after our cat Crapule for 3 years now. We have always been satisfied. Brooke is kind, responsive and listens when we have questions. The website we use is very well done and we receive daily updates from the pet sitter about our cat. What's more, we have called on Gabriella several times and Crapule feels very comfortable with her. A bond has been created between them and Gabriella is a wonderful pet sitter who ensures Crapule's well-being as well as ours by keeping us very well informed about our cat. I no longer hesitate to use LA pet sitting and now ask for Gabriella if she is available. Thank you LA pet sitting for your great service. read more

I've had Amy from LA Pet Sitting over for both long and short stay visits. Every time I get a detailed email and photographs telling me of the cat's disposition, care and handling. I feel assured they are in good hands and can't recommend this service enough! read more

My longtime pet sitter retired and I was not looking forward to having to replace her. My pet sitter actually referred me to LA Pet Sitting, so I took a chance and I'm so glad I did. Brooke, the owner, is very attentive and helpful and answered all my questions. Tristan, my cat sitter, was very attentive and helpful, and he and my two cats got along well. I felt completely confident and relaxed while traveling that my cats were well cared for, which means everything to me. Tristan cleaned up after himself and left no mess. I look forward to using LA Pet Sitting again in the near future. Thank you, Brooke and Tristan! read more

This year I started traveling with family who typically pet sits for me while I'm gone. So far this year I've used Pilar with LA Pet Sitting 3x and she has been amazing with my 5 little chihuahua mixes and 2 outdoor cats. I received pictures every day I was gone and updates. Pilar was so kind and attentive with my fur babies. I felt so much more relaxed in my trips knowing Pilar would go see them everyday I was gone. And my dogs definitely loved her. She held down my little fort- I will keep using her services when I need pet sitting. Thank you Pilar! read more

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I love LA Pet Sitting! I first found this company when my normal pet sitter wasn't offering services over the holiday break and I was in a bind. Scheduling with them was easy and we grew to LOVE our cat sitter Shangita! Our cat was having a lot of medical issues so we needed someone who was going to monitor her closely and who cared. She was so communicative and took great care of our cat. I will now be using these services permanently and recommend them to others in the LA area! read more

Thanks to Brooke and Dottie for clear, prompt communication during booking and great service while my husband and I were away. We came home to find our two cats (9 and 19 years) healthy and engaged. The mail was beautifully organized and easy to find, plants in great shape. I loved the daily updates. Even before we left town, my mind was at ease, but Dottie's cheerful communication with photos/videos made stress impossible. Already looking forward to our next vacation. We'll call on LA Pet Sitting again! read more

I would definitely agree that Brooke and her team are the best...i was worried that we were leaving our fur baby alone the whole weekend but our cat's guardian angel, Gary, was absolutely phenomenal. He stayed overnight for 3 nights and the whole time he was there, he was paying so much attention to our fur baby even in between his sleeping, i would see that he would check on her from time to time (via cam). I would not even have second thoughts of asking for Gary again the next time we go out. read more

Outstanding, thoughtful service for my elderly, shy cat--our most recent sitter, Jaime, texted me to alert me that our kitchen sink had flooded, AND put down rags from under the sink and took a video of the overflow for us to send to our landlord--this on top of giving our 20-year-old feline lots of affection and attention, food, regular medication and turning on her heating pad. Jamie went so above and beyond, we are deeply grateful--and I've always had excellent; thorough service with this business, which we've used 3-4 times in the last two years. I trust these folks so much, they're truly animal lovers and we can sleep well when we have to leave our pet knowing she'll have loving care until we're back! read more

We had a wonderful experience with LA Pet Sitting. It was the first time we had ever left our cat for more than a night, so we were a bit nervous about the trip we were taking. Luckily for us everyone at LPS were so professional and understanding. They took care of our cat perfectly, and gave us daily updates with pictures, so that we could always know our little guy was safe and sound in their hands. I also love that it's a local business instead of an app. It gave me extra comfort knowing that this business has been in the area for a decade+, serving the community. I couldn't recommend it more. Brooke and Paulette, were fantastic. read more

I love using this service! They are so helpful. convenient and affordable. We left our dog for four days with Sinead and she was WONDERFUL. She was so sweet and caring with our dog. I highly recommend LA Pet Sitting. read more

Fast, easy communication. Great service. Communicative, nice sitter. Definitely would recommend!! Well.... I was going out of town the day after our consultation and was a little worried about having to find a replacement if things didn't pan out. Luckily the sitter, Nick, was prompt, asked great questions, and totally eased my mind. I knew our cats were in good hands. And Brooke was communicative, prompt, and helpful through the whole process. Plus their rates are very reasonable - $26 per visit to drive over and to feed and check in on our cats is more than reasonable!! And the service reports are so cute! Getting one of those pop in my inbox on our vacation brightened my day knowing the boys were taken care of. We didn't need much - just drop the food and go - but Nick took the extra time to try and bond with the cats and checked that the litter box didn't need changing. Which it did! I thought they'd be fine for the few days we were gone but sure enough someone pooped outside the box cuz they were unhappy we were gone. Long story short, the sitter went above and beyond to make sure our cats' needs were met and we will be calling them again next time we go out of town. read more

Man, what can I say? I have to highly recommend LA Pet Sitting for coming through for me and my family in the roughest time we have ever faced. With everything shutting down during the Covid-19 epidemic thing got harrowing enough, but with the uncertainty of everything Brooke came through for me with flying colors. The pet sitter did an excellent job taking care of my pup, even with special needs (Since we are pretty good at spoiling our pup with not so typical of a diet). Plus my pup is a Boxer so she can be handful. Overall, I would say that I will definitely be coming back here to take care of things the next time I have to leave town or have a hot date! Thanks Brooke! read more

Brooke and her team are the best ... professional, trust worthy and caring. I've used LA Pet Sitting on our last two trips to Europe, and each time we've arrived back home with two extremely happy cats. Adrienne is terrific, as is Genna who took care of Winston & Frida this past trip, the interaction and caring for each of them remarkable; She treated them each as if they were her own. I highly recommend! read more

I was so relieved to find a trustworthy company to help me take care of my pup Koko! Paulette, the dog walker we had for both occasions, was so great with Koko and really went the extra mile to make her feel comfortable and safe (brought her a special treat both times) and the initial consultation before the first walk was so reassuring and made me feel so much more comfortable going into the experience. I will definitely continue to work with this company for future walks/sitting for Koko! Thanks for everything. read more

We've been using LA Petsitting since we moved to the LA area three years ago and needed someone to check on our cat while we were away on short and long trips alike. I was thrilled to find a sitter, Keith, through the service who impressed us with his knowledge of animals and overall calm demeanor when engaging with both us and our cat. We've consistently used LA Petsitting a dozen plus times over the last few years, and I appreciate the website's attention to detail in ensuring all your requests are being communicated and after each visit, we promptly get an email with a checklist of everything taken care of and an adorable photo of our kitty to calm any nerves over leaving her alone. Brooke is always prompt in confirming the sessions booked/providing a detailed invoice, and we appreciate that Keith is always prioritized as a sitter when available. Take it from someone who gets super nervous about leaving my animals for any length of time; this service has been nothing but helpful in ensuring the best possible solution for my kitty when I have to leave for any period of time and squashing any nerves along the way! read more

2nd time using this service and not disappointed. Neil did a great job making sure my birds had plenty of food and water while I was gone. One less thing to worry about during my travels! Thank you! read more

Brooke did a great job handling the pre-sitting paperwork and details. She was also quick to reply to all my questions and made the booking process super easy. I have an older dog and did not want to board him over a busy holiday weekend as a visitor to LA. LA Pet Sitting gave me the option of having a sitter come to my hotel to keep my puggle company while we attended a wedding. Our sitter, Lisa, was fabulous in so many ways: on time; courteous; prepared; and most importantly a great dog companion who could be completely trusted with the care of my sweet dog. I can't thank you both enough. read more

This is a great service! We've been using LA Pet Sitting to take care of our cat over more than a dozen trips since 2015. It's been a reliable and professional operation -- we've never had any issues with communication, and we trust them implicitly with our cat and our home. They've connected us with several excellent sitters over the years. Johnathan, our current sitter, has a real connection with our cat -- when we return from trips, he seems especially happy and content, always a nice thing to come back to. read more

I recently contacted this service via their website to find a sitter for my pet. I had contacted one of the recommended sitters on their site. It claimed that it would take approximately 48 hours I think for them to contact me. Days went by and they didn't. So, I called their main service number to see if perhaps the person was gone, again giving them the benefit of the doubt but that I'd still like to talk to someone to become a client. Once again, days went by and no one ever called me. So, two problems I have with this. One, if your service is so busy that you can't take new clients on, just let us know. Put a message on your website, send them an email or call back. Not contacting someone sends a very clear message that their business doesn't matter to you. Two, if your service is set up so that you are actually taking business or new clients but perspective clients that wish to spend good money can't reach you, then your service needs to really examine how you are fielding new clients. In the mean time, as a business person myself, I found it very telling. As a result, I had to contact other businesses to get the help I needed because I was never contacted. So, this is my experience and not a good one particularly when there was nothing demanding about my request considering I have a young healthy pet with no special needs that simply needed basic help with getting food and water nor was I demanding, unkind or problematic in my request for help from this service. At the end of the day, even if a client isn't ideal which I can assure was not the case, you have to communicate on a very basic level and that you can or can't offer them help in a timely fashion, otherwise why are you in business? read more

I love this place! They took care of my Kitty while I was away once and they have a process that ensures safety on both the customer and the pet sitters side. The first time you use them you have to have a home Visit and fill out some paperwork. But anytime after that that you decide to use them is just a simple click online to request pet sitting services. I requested last minute services a day before and they were so accommodating and willing to help!! It's a great company! I'll always use them because I trust them and they're great. read more

We've been on the hunt for a new pet sitter ever since Sitter 4 Paws stopped accepting clients who have insulin needs. We were interviewing a few different sitters in the area to see who was most likely to fit our needs/made us most comfortable and so I reached out to LA pet sitting for a consultation. It took them a few days to get back to me, but eventually Brooke did and sent me a bunch of new client forms to fill which I did thinking that they were mostly for information gathering purposes/so that the sitter could come prepared with questions. She also told me that she would be in touch the following day with an invoice for the service. Everything went fine with the visit and I thought the sitter was nice; however afterwards I didn't hear back from Brooke and since it took her a minute to get to me in the beginning as well I figured I may as well reach out asking for a quote. She promptly sent me one requesting that I respond stating, and this is verbatim, "Please note that we cannot finalize this reservation until we hear back from you." I did not respond as the quote was higher than I'd expected (not their fault as their prices are well outlined, I just didn't add things up right I guess) and if I'm honest it kind of irked me how it took them a while to get back to all my correspondences when other candidates were much faster, cheaper and made me feel a lot safer with leaving my boys in their care. I thought that would be the end of it; but four days later Brooke sends me an invoice for service for the dates we had discussed in the new client forms. I thought that was odd, but it was the holiday season and I was busy so I figured it was an oversight on their part and just ignored it (dumb in retrospect.) Fast forward to Christmas morning I get a call from the LA pet sitting sitter stating that she can't find the keys. I was shocked and apologized telling her that I hadn't signed up for service and that we had gone with a different option for our needs. I later got a cancellation e-mail from Brooke with a new invoice for our "cancelled service." I responded stating that I did not believe I needed to pay this since I'd never formally requested service to begin with and through a lot of back and forth I found out that the "consultation" is only no-strings attached in that you can cancel it; but they basically treat the consultation and paperwork as a full service request. She also stated that the " Please note that we cannot finalize this reservation until we hear back from you" was part of a boiler plate text that Brooke just pasted into the email (I don't think that absolves her of responsibility in this misunderstanding, but whatever)... Anyway, we then got ANOTHER (barely) reduced invoice email that stated that we needed to pay for the full day of Christmas service (the sitter only showed up for a few minutes in the morning), the medication fees, the holiday rate, the new client set-up fee and two cancellation fees; all which amounted to $135. I found that rather ridiculous. This misunderstanding was clearly mutual and while I would have been happy to pay for the sitter's single Holiday visit ($45) and the new client fees ($30) I think it's rather bullshit that she wanted us to pay for an extra visit, medication fees (no medication was administered) and cancellation fees when Brooke also had a part to play in this misunderstanding. Also, I say "wanted" because a $13.50 "overdue" fee was tacked onto the total bill this morning. The previous invoice, might I add, was sent on the 26th of December at 10:06 p.m. It had no link to navigate towards where to pay it and I didn't think I had access to their portal since I'd never signed up for it. I had tried to figure it out at the time, but I was with family and all that hubbub and figured it would be fine if I dealt with it when I returned from the Holidays (clearly it was not.) I find it distasteful that I was charged so much for a misunderstanding that was caused by language both on her website and email correspondences. That said, again, the sitter herself was nice and I'm regretful that she had to leave her home on Christmas morning due to this. Tl;dr: -I was charged more than I feel I should have been for a misunderstanding that I don't believe was my fault. -Unlike other sitting services in the area the consultation and paperwork is not automatically no-strings attached and acts as an agreement to service. Be aware of this if, like me, you're skittish about strangers in your home and trying to feel people out. -Be sure to respond to EVERY ONE OF THEIR EMAILS, even the ones that say that service will not be continued if you don't respond. -It takes them a while to respond so be sure to reach out with plenty of spare time. read more

They have sat for my cat Davinci a couple times and he always seems just as happy if not happier once I come back from vacation. LA Pet Sitting provides a great service and they clearly know what there doing. It is a nice, and affordable way to have my cat taken care of when I'm going out of town for a short while or longer trip as opposed to stripping him from my home and leaving him at a facility of some kind. Also receiving a detailed list of activities and experiences the sitter had with my cat was very nice to get. I feel comfortable with them and they are definitely my prefered choice for any future cat sitting, or dog sitting once the day comes I have a dog. read more

I contacted "Robert" in L.A. (323-636-4983) to care for my cocker spaniel "Prince" whle I had to be out of town. His former sitter was unavailable and I was skeptical and apprehensive about having a new sitter and developing a new relationship. His business card read: DOG HANDLER PET SITTING FULLY EXPERIENCED 12 MINUTES TO DOWNTOWN ROBERT 323-636-4983 We arranged a meeting at my residence since that is where I wanted my dog to remain, avoiding the horrible thought of his being kennel-caged at the vet's office. I was thoroughly impressed with his knowledge and how my dog connected with him within a few minutes after he showed up. To say that Robert is an exceptional dog sitter would be an understatement!!! He walked Prince endlessly without concern for his time spent, took him to the dog park to interact with other dogs, and even sanitized his paws before coming indoors. He is the most caring, loving and knowledgeable pet sitter in Los Angeles! His compassion and commitment was quite obvious and he's very affordable! I strongly recommend him and will always contact him for my future needs! read more

I felt such peace of mind having LA Pet Sitting care for my cat while I was away. The questionnaire that they have you fill out really accounts for everything like where the pet carrier is located, what vet to go to should an emergency occur while you're away and even if you want your mail brought in or plants watered! I love that they are also willing to do little home care things like that in addition to caring for your pet. Nikole was great with my cat. She always gave me a great detailed pet sitting summary including my cat's behavior, how she ate and a picture! That is so good to have when you are away from your pet. My cat seemed to love Nikole and I actually think she misses her! Nikole was also nice enough to bring the mail in once even though I didn't ask. While on our trip, my boyfriend lost his debit card and had to order a new one. Even though we didn't mark for the mail to be brought in, it was so easy to email Nikole and ask her to bring that one important piece of mail in. Additionally, between when I first set up the initial appointment and when the appointment would actually take place, I took my cat to the vet and got news that she would need to start taking medication and her diet would need to be adjusted. Brooke and Nikole were both so accommodating about getting the new information. I will definitely use LA Pet Sitting again. read more

LA Pet Sitting is a great company I would recommend to anyone without reservation! They're very professional and thorough, and have a website you can do all your scheduling and communication through. I use them a few times a year, yet never feel like their more routine clients take precedence over me or my kitty. Everyone I've used there has been very responsible and communicative to me while I'm on vacation - I really appreciate being able to relax while I'm away from home knowing my cat is in good hands! read more

Can't begin to thank LA Pet Sitting enough for taking such amazing care of our fur babies while we were out of town. Knowing they were in such great hands allowed us to enjoy our trip! read more

We have been so happy with the service and care that we consistently get from LA Pet Sitting. Our sitter has a way with animals and we feel confident in her abilities to deliver warm and comprehensive care when we travel. Not every Pet-sitting company that claims to cover LA actually covers dtla but this company does. Brooke and her team represent professional, effective and efficient service consistently in every aspect. Thank you! read more

My partner and I recently moved to a new part of town and when it was time to leave for Labor Day, we were looking for pet care options for our Russian Gray, Mathias. We took a shot with LA Pet Sitting and couldn't be happier. Our pet sitter was so great with him - from the visit updates with cute pictures, to following our very specific instructions for his care (we are a little over the top with this, LOL!) Anyway, these guys are really great and the whole experience with them is really smooth. 2 thumbs up, woot! read more

I'm so happy we found LA Pet Sitting - Brooke and Nate have been amazing from the get-go. Always super communicative, and always helpful down to every last step. We LOVE Hinu, our petsitter for our two kittens, and they ADORE her. She is the cat-whisperer. She's so attentive to the kittens, she is very conscientious about cat needs, and always followed our specific directions to the T (and even asked us to be however specific we wanted, as it would help her to help US!). She also sends us continual updates which we really appreciate. We are so happy to get to continue to use LA Pet Sitting and that Hinu is just so excellent at what she does. She also had no problem caring for our 27 year old chinese golden box-turtle! We love knowing we can truly depend on all of the people involved. Their system is pretty flawless and not to mention the website is extremely user friendly and secure. It's all just a 10/10. Thank you LA Pet Sitting! The kitties look forward to seeing Hinu again soon! :) read more

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I've been a client of LA Petsitting for a number of years now, and there is a great rapport between my pets and our sitter, Hinu. They are incredibly reliable, attentive and caring. It's such a comfort to be able to go away and not worry that my pets are getting good care and attention. I also appreciate the communication, and feel confident that I would know if anything went wrong, and that they would be in good hands (taken to the vet or any other care). Thank you LA Petsitting! read more

Great experience with LA Pet Sitting. Ruth is a lovely lady who sent us text messages after visits and left a detailed report of how our kitty, Aurora, was each time she visited. Would definitely go with them again. One time we made the mistake of bringing our cats to a "kitty hotel". They came back traumatized & flea ridden. This is definitely the better way to go, personalized care in their familiar territory. read more

LA Pet Sitting is such a great service. Our sitter Michelle is very responsible and texts us updates about how our two cats are doing. She even washed some (human) dishes we had left in the sink! The pet visits are reasonably priced, even during the holidays, and the online booking system saves a ton of time and effort. I highly recommend these excellent folks, and will definitely be using them in the future. read more

So I had never left my cat at home while away for this long, always boarded her, but decided to try it since she got sick the last time. Called up LA Petsitting with many questions and was so impressed with Brooke and her operation! She was fast to respond and the intro/consultation with our sitter Tim made me feel so comfortable and secure. Prices are very reasonable. Jane our cat was in great hands. I'd recommend LA Petsitting to everyone! read more

This is the BEST pet sitting service you can have. Nikole took care of Coco, my 8 year old Persian cat several times. She was there when I was in the hospital. I don't know what I would have done had she not have fed and visited him. This is an organized company, not just students who are not prepared in the event of an emergency. I would recommend any pet owner to LA Pet Sitting. read more

The folks at LA Pet Sitting were terrific looking after my cat Cooper over the Christmas holiday. I got daily text updates and came home to a clean litter box, a happy/healthy cat and a written log of my cat's activities each visit. I can't recommend them highly enough! read more