Love it!! Every time I'm in Charlotte, I make sure to go eat there at least once. The shows are so entertaining and the food is perfectly prepared. The sushi is always on point- the Volcano and Salad rolls are a must try. Can't wait to go back! read more

We go here quite regularly and always have a great experience however we went a few days ago and the waiter was so rude. Food was fantastic but the waiter brought our drinks out along with several other peoples drinks (there were probably 20 drinks on his tray) and he sat the tray down and insinuated that he had to work out his arm muscles in order to carry that. My sister and I thought he was being funny so we laughed. Apparently he wasn't being funny so he turned around and glared at us and said "you want to try it?" Then slammed out drinks and food down and was so rude to us the rest of the evening. We NEVER meant to be laughing at him, we truly thought he was joking because he made a gesture with his muscles? We are super sorry and NEVER meant to laugh at him to make him feel bad, we honestly thought it was a joke. We were extremely kind to him the rest of the night but he clearly took out his frustration on the way he treated us afterwards. read more

Stopped in here with some colleagues yesterday. I had the seaweed salad, some sashimi and a white dragon roll. They were all pretty good - not great, not horrible but decent. I would probably go again. read more

Food is great the only bad part of the experience is the hostess. My party of four called to make a reservation over the phone and they agreed to a certain time and when we arrived they said they didn't have our parties name written down. So we were forced to wait 20minutes until they made room for a simple party of four...soooo unprofessional read more

Best restaurants ever I so recommend this to anyone!!! I love the workers they are so nice and the food is quick and is Cheap

Amazing sushi and hibachi! The atmosphere is great! Staff is very friendly and provides exceptional service! Best restaurant in the city for birthdays, celebrations, or a fun night out! read more

Excellent food, great atmosphere and super friendly staff, very personable. I had the scallops, they were cooked perfectly. Ginger sauce is amazing! I highly recommend! read more

We work across the street and we love Kabuto. Last Christmas, we chose Kabuto for our holiday party. The staff took care of us start to finish and the food was great. I recommend the double NY strip. Sushi roll for an app. read more

Have been here two times before the last time I just didn't like the experience with the chef. The food is always good and so is the wait staff. Last time I went was on valentines day and I had to take my 18 month old daughter with us and the chef would imitate her cry or whine if she did. I thought it was very rude. Overall good food. And the other times I went it was a good experience just do not sit next to the kitchen because the first time we did and you could smell the garbage in the back. It is not a good smell when you are trying to eat. read more

I used to go here at least once a week.. The price for the dinner special is good (sun-wed). My boyfriend and I got acquainted with some of the waitresses & staff- Lisa is great and so is the chef with the butcher knife tattoo lol. But, unfortunately the past few times have been horrible.. It's either a hit or miss with them. The chefs should all be trained to cook the same way but it seems as if some are lacking essential skills. The food has been bland with no seasoning or taste during the past few visits, I then reached out to management and they replaced our meal for free. Great, except it is STILL tasteless. I would only recommend going here if you know your chef is up to par. read more

This has to be one of the worst experiences. The server greeted us and was very professional and took order. Granted the other patrons were let's just say challenging but he handled it with grace. Then the chef came. He struggled with the order then forgot about us. We had to ask for condiments and then he ignored us. The food was just ok. We don't plan to go back. Now I know why there is a line at the other Japanese restaurant 500 yards down the road. read more

I remember coming to Kabuto and the chefs would actually entertain you - no matter how old you are. Nowadays, you can't get them to smile at you. I went to lunch with my mother earlier this week and we were appalled at how bad the customer service was. They close at 2pm and as mom and I walked in at 1:15, the hostess assumed we would have the express. We told her we were having the regular hibachi. Little did we know, she would sit us down with a group that had already ordered their food and the chef was just starting to cook! There were plenty of empty seats on the other grill, and not to mention, since it was only 1:15 of course there were more patrons coming in! The chef had to stop what he was doing several times to ask the waitress if she could take our orders, and help out like she's suppose to. That is not cool. Also, if it's 1:50p and you have patrons coming to your restaurant, you shouldn't have to hurry them out of the door either. I don't like being rushed through my lunch so that you can have 2 or 3 hours to clean or do whatever you do before dinner. When 2:00p rolls around, just lock the door and as patrons leave, just escort them out and lock the door as they leave. It's that simple. We do it all the time in retail. I would give Kabuto at least a 4 rating, but I would highly recommend that they work on their customer service first. Hopefully, when I see better results from other patrons on here, I'll be back. read more

Why make a reservation if you'll have to wait 30-40 minutes for a table anyways? We had a larger party, but if a reservation is made there's no reason for that long of a wait. We were never offered to see a menu or get a drink, just told over and over: "Sorry, It will be ready soon." When you finally do get to sit down, you don't get to relax or enjoy yourself because you're so rushed to eat each course. Food was ok, your usual hibachi fare (and not the best I've had either). I thought the chef was funny and nice which would've been the highlight of this review. Unfortunately, he made an inappropriate joke at my expense halfway through preparing our meal, calling my date a "Lucky guy, she's got a big mouth" after we caught zucchini in our mouths. Out of line and made even worse by the fact that I'm seventeen and he was at least 35...Let's hope I never have to go back here. read more

Went for lunch and ordered sushi near the lunch cutoff. 25 minutes later after everyone else is halfway through the meal I am informed that the sushi guy left stating I ordered late. Manager comes out and only apologizes offering nothing else. At this point I am not going to order anything else as everyone is more than halfway through the meal. Manager gets 0 stars. Table cook gets 3 stars as none of this is his fault. Server gets 2 stars and tried to redeem himself (maybe he put the order in too late as he was slow on a few other occasions) by offering his own personal sushi order he had in back. Not sure where the blame falls the most, but sushi guy should never leave before all the table orders have been taken. I guess lack of manager oversight. Service seems to get worse every time I come here and the cleanliness needs some attention. read more

Great food and exceptional service! We used to always go to nakatos but kabuto is now a family favorite!

Terrible service! Unfortunately, I was never able to try the food. My fiancée and I sat at the bar to order some drinks and somethings to go. The bartender looked at us and said I will be right with you. After approximately 10-15 mins of watching her walk by us and make "well" drinks we finally left. read more

We came in with a large group. Just around 20 people for a Surprise Birthday Party. We had the best time possible. We had to have two table to fit us all but this restaurant made that no problem at all. We had two chefs and two servers but everything went smoothly. They took our drink order as soon as we sat down and in afew minutes they placed our food order. Very fast service. Very kind and efficient service. I tipped the chef and the wait staff. Just so you know they have large portions. Even the small kids plate was filled. Their food was amazing but I couldn't even finish my plate. I had the chicken dish and it came with soup first, then salad with ginger dressing ( yum ), then he threw shrimp and cut up vegetables all around for bus to catch in our mouth, then he cooked on the grill, garlic noodles, fried rice, and everyone's meat. The chef was spectacular!!! Thanks to this restaurant the surprise party was out of this world!!! read more

Good experience at Kabuto. The food was delicious and the service was excellent. I always get the hibachi and my steak was cooked perfectly. I will definitely go back again. read more

Totally love the sirloin or chicken lunch special for under $10. Can't beat that hibachi goodness.

First off, I sat in the sushi bar area. I have not eaten in the dinner area yet. So my opinion is solely based off of the sushi bar area. This place is mediocre at best, the tofu was ok, a little blane. Disappointed in the miso soup, it had this weird taste that I can't quite place. The sushi was pretty good for the most part. Almost everything had cream cheese in it, I do not like cream cheese in my sushi and had to ask for it without. The server took forever at first but was friendly; the sushi chefs were very nice and friendly as well. I probably won't come back to eat but it was ok to try at least once. I just know better sushi places. They had a crappy and small sake selection and their cheapest bottle was 18. I didn't even bother to get anything; I love sake and I always get it. Most of the time I can find something I like but they just had such a little selection of nothing good. Also I had to get a new soy sauce bowl. The one I had was dirty. I feel you should pay more attention to that. This place is ok. I don't know how the dinner part is but after my experience I have low expectations of it. read more

If you want an authentic hibachi experience, this is not the place. The steak was not seasoned and I had to ask for chop sticks. Good for kids, bad for people who appreciate good Japanese food. read more

Initial reaction upon walking in - in need of renovation. I decided to stay as my daughter had never been to this type of restaurant. Staff was very friendly (hostess, waitress and chef). I found the food to be good but expensive for what you get. Ice berg lettuce salad was very disappointing. Most importantly, I was not comfortable with the cleanliness of the restaurant (under table, under and around stove they cook on). I won't be back. If they totally renovate I might give it one more try read more

The sushi here is very good, I recommend the spicy tuna rolls. Also if you're getting sushi and hibachi ask for children's it's practically the same as adults read more

It was a very fun experience. The food was good, fast and lots of it! Took my mother in law for her Bday so that it was something different that normal steak house. The chef was somewhat entertaining, but not near us much as some other places that I have experienced. We were there for Lunch and the prices were reasonable for the amount of food that we received. However, I would have been disappointed to receive the same amount for the much higher dinner prices. read more

Avoid at all cost ( literally). The food was HORRIBLE from brownish not fresh salad down to dry hibachi chicken. And to top it off sushi was worse than local grocery store and double the price ( should have stop with sushi) please learn from my mistake!! read more

I am currently visiting from out of town, I am staying at the candlewood suites. My hotel and Kabuto share the same parking lot. So after hard days work an easy decision for dinner is literally footsteps away. I Google search the restaurant and find there are no prices listed, my company reimburses $20 per day for dinner. I called the Kabuto restaurant, The hostess explains to me a combination meal includes soup, salad, shrimp appetizer, hibachi noodles, Fried rice and hibachi seasoned vegetables. I previously visited their website clicked on dinner meals and all of these items were listed I simply verified while talking with the hostess since there were no prices listed. Okay now where the service break began, my quoted price was $16.99, in my opinion a more than fair price for a one person meal. I walk to the restaurant from my hotel, now my bill is $25.49. I don't question it, i'm hungry I've worked all day and I understand that my company will reimburse $20. When I get to my hotel room I have no salad I have no shrimp appetizer and I have no soup??? I immediately called the hostess back she explains to me it was her fault to go orders don't include appetizer, salad, or soup! Now that I'm confused I inquire about the price she explains to me I paid the same price that eating inside of the restaurant I would have received the other items? If it was indeed her fault why is the restaurant not replacing these items for me? I had a horrible experience, ironically enough I'm visiting from out of town to facilitate a customer service seminar. Perhaps dining in you will have a better experience, my only impression of this company is that they don't value their customers. Please be cautious especially if you're ordering to go. read more

Kabuto - Please notice on the receipt where it says five dollars off next meal valid through December 31, 2014??? Notice my purchase date - Japanese Near Me - Charlotte, North Carolina

First off, I never leave a review for any restaurants, good or bad. This is my first and most likely last review I will post on yelp. I come to this place pretty regularly. My office building is just about a 5 minute drive away. I always place my order online and then pick it up, super convenient. I have never had an issue with this place until today. The food here is fine and usually the service here is fine too. However, today was a totally different story. Unfortunately, this review will be about the terrible customer service, rather than the food. I placed my order online at around 11:30AM and the pickup time was 12:05PM. I arrived about 5 minutes early around 12:00PM and told the waiter that I was there to pick up an order. He nods and goes into the kitchen, comes back out and speaks to another customer, apologizing about the wait. He did not give me any sort of update about my order. He proceeds to ask the 3 other people if they would like a drink while waiting. He did not ask me the same question. He proceeds to give everyone else their drinks and gives them an update about their order. Again, he skips over me. After about 5 minutes of this waiter running in and out of the kitchen, he finally looks and me and asks if I would like a drink while waiting. I tell him yes and what I want to drink. Instead of getting my drink, he runs back into the kitchen to check up on other orders. About 10 minutes later, he realizes that he never gave me my drink and apologizes. He proceeds to fill my cup in front of me, but leaves it on the bar and goes back into the kitchen. After a few more minutes, he finally puts a lid on the drink and hands it to me. During this time, more customers come in wanting to pick up their orders. He proceeds to ask for the name on the order, asks if they'd like a drink while waiting, and proceeds to apologize to them about the wait. He did not give me the same courtesy. After about 25 minutes, I finally decide to ask who I assume is the manager, if he could check how much longer my food will be. He gets my name and heads back into the kitchen. He comes out a few minutes later and tells me that my order is coming off the grill and he walks away. A to go order comes out, and the waiter hands it to this other lady who was at the bar before I arrived. The manager comes back to the bar area a few minutes later and sees me still waiting, goes back into the kitchen and asks the waiter where my order was. The waiter says he gave the order to the customer already, to which the manager points out that I am Nancy, not the lady who he gave the order to minutes early. Again, no one apologizes or lets me know what happened. It is now 12:30PM, I and now slightly irritated, so I ask for my money back. I didn't want to wait any longer. FINALLY, when I asked for my money back, someone actually apologized half heartily about the situation. I eat here all the time, I never let bad customer service stop me from eating somewhere unless the food is terrible too. However, I do not believe I will returning to this restaurant. I have posted a note in the office break room about this place as well. I was never upset about the wait because I understand that things happen and the kitchen can get backed up, nothing can be done about that. However, I had never experienced such terrible service like this here or any place I have been to. read more

This place use to be the BEST! It has gone down tremendously! I am very disappointed with my experience from last night during my husbands Father's Day dinner. We waited over an hour after being seated before our cook decided to show up. Once he came out unfortunately he did NOT seem enthusiastic at all about being in our presence and putting on a good performance for our kids. Secondly, the portions of food where so small we didn't even need to go boxes at all ( this is the first time ever, we always have leftovers but NOT last night). I expect a good amount of food and superior service when I'm paying 30$ per. plate. The server didn't understand English well which is totally fine, however she seemed very aggravated when asked questions about the menu. Moving forward we'll be going to Nakato or elsewhere. I really use to love this place. Nowadays people could careless about quality and good service everyone's in it for profit only! read more

great food. Can't speak to the sushi, but the hibachi offerings have kept me coming back for years. The seasoning and flavors are great. Don't expect the full entertainment show for the lunch service. The pineville location differs from tyvola in that they also include lo mien. read more

I went for sushi and the service is horrible and the sushi was not that great. I will continue to go to the Kabuto's off Tyvola. They are wayy better. read more

The hostess was pleasant and let us know that they were getting a chef for us, and our table would be ready shortly. After about 5 minutes, we were seated. About 5 minutes later, another family was seated with us. We sat there for over 20 minutes, and not one person talked to us. Several servers looked at us, but walked by. One manager went to the table across from us to pour their waters, but still did not say anything to us. After being ignored for almost half an hour, we decided we did not want to pay money to a place that would ignore us, so we got up and left. read more

When we came to Kabuto for lunch on Saturday we had in tow a couple of sad kids who had just been dealt a little bad news. So we drove to one Japanese steak house for lunch; closed until 5:00. Looking on our phones for a new place to go, we found Kabuto. We got there just in time to take advantage of the lunch menu. The kids had a ball, and very soon their troubles were far behind them. Our chef made them laugh, and they devoured their meal. Truthfully, I've had better Hibachi. It was really good food, but I have had better in comparison to other places. But when my little ones go into a restaurant with frowns on their faces and come out laughing and happy, I gotta give the place credit. We'll definitely be back. It was an enjoyable experience! read more

What a rip off. 6peices of steak and shrimp over cooked for $28. Why does everything have to taste like soy sauce. Have these people ever been to Japan. I recommend taking the money you would spend here and going to a local eatery where you taste the care and time they put in their food. read more

Let me start by saying I'm a HUGE fan of this restaurant. The sushi is phenomenal! Usually when we go we have great service but last night we walk in, we stand at the podium for well over 5 minutes because the hostess (an older snobby acting blonde woman) is chatting with someone at the bar. She finally comes over to seat us, we ask for a table and she directs us to the bar, we ask again to sit at a table and she directs us to the back side of the bar, we eventually just sit at the table beside the bar and she seems annoyed. She brings us a menu and then goes back to chatting with another person at the bar, we wait 15 minutes for her to take our order, all the while standing 5 foot away talking, we're trying to get her attention, waving at her, my boyfriend is turned completely around just waiting for her to look in our direction... thankfully another waitress comes out of the back and asks her 3 times if she'd taken our order so she finally comes over, rolls her eyes acts bothered and takes our order.. then goes back to talking to someone else. We ordered a salad and noodles as an appetizer but she spends another 5-7 minutes talking and doesn't bring either, the sushi comes, then she brings the noodles, I have to flag her down to ask about the salad, she says she didn't even know we ordered one, even though it's clearly marked on the order card... this same issue continued through the entire meal even until we paid. We could not get refills, a sauce, or even the check paid because this woman spent the entire time socializing with random people coming in. She was HORRIBLE. As amazing as their food is, I wont be going back as long as she's employed there. Terrible service. read more