i had bella as my server and she was so polite!! every time i go the food is always beyond expectations. service is quick and staff are always smiling. i love this restaurant, it is one of my favorites ever. read more

I do not remember what I ordered. They were on the specials but HOW DELICIOUS! Good service, good food, open tables. What can you ask for? read more

Kaisen - Sushi Bars Near Me - Feeding Hills, Massachusetts

2nd time coming here. I love the laid back vibe of the place and theyre always playing good music I always get the Caribbean roll I love the plantain on top. Service always nice read more

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Great place and worth the drive! The menu looked amazing but I was on a mission for ramen. The garden salad with ginger dressing was also DELICIOUS. HIGHLY RECOMMENDED! read more

Kaisen - Hot and Spicy Ramen - Sushi Bars Near Me - Feeding Hills, Massachusetts

Food is top notch. Ambiance is nice. Service is a bit lacking but the foods so good that I'll get up and get an extra napkin myself! Mmmm good! read more

Firstly, error on our end - corrected. Error on their end - corrected, but Kaisen added an unnecessary, unexpected, but much appreciated bonus to the order and so, great food, because even more great food! I've been remiss in not reviewing this excellent Asian Bistro prior to our latest visit as the food has always been the best. I'm a pescatarian, otherwise vegan, eater these days but will include meat dishes from past visits. The three of us all ordered lunch specials #4 which is your choice of 3 rolls from a good variety of basic rolls or 2 rolls and vegetable gyoza. We were all quite impressed with the size of the rolls as they were generously filled with delicious spicy tuna, salmon and shrimp. Other tasty rolls were the vegetable, and tofu crunch. The vegetable gyoza also received "huzzahs" as they were, as always, delicious. Past visits: If you enjoy sashimi, my go to in the deluxe version at $25.00 - great quantity, quality, variety and very flavorful. If you enjoy beef then the bulgogi tacos are an excellent choice as are any of the ramen dishes. The Bimibap is also first rate. Pork, beef, chicken, fish, tofu, vegetables? Kaisen has you covered. The front end staff are always friendly and welcoming. We have dined in a number of times in years past and the staff was great, seating was comfortable. Restaurant is very clean. read more

Came here on recommendations from a friend, a small spot in a shopping strip mall. Cool spot with simple and relaxed Asian theme. We started with a simple California roll, which came with eight pieces of sushi. It was fresh, well assembled, and tasty. She ordered the hicken hibachi and I ordered Katsu Chicken Ramen...everything we delicious. Fresh ingredients, seasoned just right, good sized portions. One of the better Asian food experiences in the area. read more

Kaisen - Sushi Bars Near Me - Feeding Hills, Massachusetts

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You know that feeling when your butt cheeks pucker up and you can't get enough soy sauce to fulfill your craving for sushi? That's the feeling you get here. This sushi made a tear roll down my leg. read more

We've been coming to this sushi restaurant regularly--either dining in or ordering takeout--about once a month since 2021, and it's truly become one of our favorite spots. While I'm not a seafood lover myself, I really appreciate that they offer a variety of non-seafood options that are just as delicious and thoughtfully prepared. The atmosphere is always welcoming, and Donnie, the owner, is fantastic--friendly, attentive, and clearly passionate about creating artistic sushi. Whether you're a sushi enthusiast or just looking for a great meal with excellent service, this place delivers every time. Highly recommend giving it a try! read more

Interesting place. Food was tasty but a little pricey. Place offers Korean, Japanese, ramen, curry and sushi. Ginger tea was good but had a lot of sugar. They use a lot of sugar in some of the dishes. Place was very hard to find but it is popular with the locals. While i would eat here again, I'd rather go to more authentic Korean or Japanese places. read more

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Absolutely some of the best quality sushi in the area. 10/10 They rotate fun sushi specials like SpongeBob, Super Bros, and Pokémon theme. Chef counter is my favorite. Go early they do not take reservations, but I assure you it's worth the wait if you have to. read more

Kaisen is our favorite sushi spot even though we live in Chicopee! I ordered some take out yesterday for Mother's Day and they were so busy they had multiple orders coming out of the kitchen for to go and dine in. Due to the wait time they even tossed in an extra California roll for us which was such a nice gesture although I never would have expected that because it was busy, a special day and people have to wait, that's the industry! The service was awesome- I don't remember the woman behind the counters name for sure but I think it might have been Kelly? I heard someone say it was her first day and good for her for taking on Mother's Day and executing it with grace, since we all know how some people can be - rude and entitled. She did a fantastic job. And of course, the sushi was fresh and delicious as always. I even tossed in a hot and spicy ramen for my order which I won't be placing another order without it. THE BEST!!! read more

Kaisen - Hot and spicy ramen - Sushi Bars Near Me - Feeding Hills, Massachusetts

Delicious sushi! I had Japanese food a few times on my trip and enjoyed every meal. We came here on a Monday night and it was steady. Our server was friendly and welcoming. I was torn between ramen and sushi but to my pleasant surprise, the menu offered a ramen and sushi roll combo. Hooray! I chose the veggie ramen and the Philly roll, and it also came with miso soup which I'm always down for. We got a veggie gyoza appetizer and it was so good! Perfect size and the crunch was satisfying. The ramen was plentiful, I added some hot sauce and soy sauce which added some nice depth to it. The Philly roll was delicious as usual, and I tried a piece of salmon sashimi and enjoyed that as well. This is a great spot! read more

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Great lunch - we got two different ramens, a salmon stone pot (kind of like a bibimbap), tofu crisp sushi (yum) and bulgogi tacos (super yum). The tacos were a shared app but one of our party declared she is getting her own tacos as an entree next time to avoid sharing! Update 2 Oct 2022: Another awesome lunch - tofu crunch roll again, this time with coconut curry and sushi combo. Server was very friendly and helpful. read more

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The sushi here never fails to be delicious! The prices are decent and so are the portions. The environment is cute and cozy and the staff are nice. Only complaint I have is the billing. It seems they charged tax after a tip was included instead of simply on the food . read more

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The place is in downtown Feeding Hills & pretty close to MA Highway 57/147 & you can get to this place from Agawam, Westfield, Southwick or Springfield vicinity & for what I experienced overall (yes it's BYOB) very good, priced & way different than most places of this type of cuisine you'll get. I began with water & also Japanese Citrus Tea and my entree was spicy pork with rice & note they got many options whether you want sushi, su shame or hot dishes & this place will not disappoint & a extra note I wound up hearing on the music system modern pop/rap & overall a nicely unexpected surprise (then again deeming an appointment with H&R Block nearby few of them recommended this) and well done & worth it plus prices definitely a extra shout out. read more

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We've been recommended this place from a few people, so it was a nice, cold Saturday night... what better time to try a hot bowl of Ramen? We started with the beef gyoza while we perused the extensive menu. The gyoza were excellent and nicely plated. We then decided to try the ramen-- shoyu for me, chicken katsu for hubs. We are, by no means, Ramen experts.... but we felt like their Ramen was basic. I had an inkling just looking at the menu (the ingredients listed for each Ramen choice were essentially the same, just a broth and protein change). Other places I've reviewed have had much different choices, varied ingredients and broth with much more depth of flavor. If we had stopped there, we would have been disappointed-- but our server saved the day, encouraging the sushi, telling us how excellent it was. When I asked for her favorite, she went with the lion king roll. This was amazing and saved our meal!! I am torn about this place. I really wanted to LOVE it, based on things I've heard from others. It has potential and we plan to give it another go, but just apps and sushi next time. read more

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I was skeptical of this place, even more so when I walked in, but fish is pretty fresh and the prices aren't bad either. Food came out pretty quick and the service was good. I'd come back if I had a sushi craving. read more

Kaisen - Sushi Bars Near Me - Feeding Hills, Massachusetts

Poor Food quality; teriyaki chicken the meat was overdone, dry and not edible ; I heard the Sushi s generally good there, and maybe I chose the wrong item on menu read more

Do Lunch! Recently renovated, Kaisen is now my favorite lunch place. YES, sushi for lunch, especially with the options available, is the way lunch should be. I believe I had yellow fin sashimi, and a spicy tuna roll, with added crunch. LOVE it. I went with two men who looked more the " burger n fries" types, but who were also sold on the sushi for lunch specials. The bar areas is open where they make the rolls, so don't be shy- ask about what you like so that you can get something nummy without the guess work. This is also ideal for the lone luncher. There were several people eating alone here, and it was a very nice space to sit an do some work or read a book while you took a break. Final note: This is perfect for people who want to use forks instead of chopsticks unless your coworkers give you the mockery of shame. read more

Kaisen - New and improved - Sushi Bars Near Me - Feeding Hills, Massachusetts

Both in store and takeout here are pretty good. They have a varied menu that can suit anyone's needs. I prefer the sushi rolls and I haven't had a bad one yet! read more

Kaisen was just ok for me. To start with deposits, the sushi that we had was super fresh and had great flavor however the spicy pork which I have gotten at many places in the past was just absolutely awful very small amount of pork. There was more vegetables than there was pork, and everything was super drenched in the spicy sauce just left me very very disappointed. read more

Kaisen - amazing sushi roll - Sushi Bars Near Me - Feeding Hills, Massachusetts

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Yum! Ordered some takeout for the first time. Tried the Hawaiian poke bowl with the seaweed salad replaced with mango. So flavorful! Hostess was super friendly and helpful! Note to restaurant, please update your toast tab page to have better descriptions of what was in each dish. read more

Kaisen - Hawaiian poke bowl (no seaweed salad) - Sushi Bars Near Me - Feeding Hills, Massachusetts

After the 45min wait for table, we were seated for more than 10mins with no acknowledgement, not even a cup of water. Had to walk out after a while since I was extremely thirsty. Very disappointing service. read more

I have been here several times and their food never disappoints. I try to order a different sushi every time I come. Everything is super tasty and the portions are a great size. Try to get there as early as possibly since they are really popular. read more

Miso soup is alright. Green tea was a little disappointing to get a mug with a tea bag. I was sad to not get the teapot this time around. My wife loved the sweet potato roll but I thought the rice on it was too tough? Coconut shrimp was fantastic! The sweet chili sauce was perfect balance of sweet and spicy with the crunchy coconut shrimp. Service: Upon arrival, we were told to sit anywhere, which we did. As we were sitting, a group came in behind us and sat down. A father and son proceeded to come in after them to sit down. While we reviewed the menu, as did the other two groups that came after us, I noticed a waiter giving the group that came in right behind us some cups of water. I didn't think anything of it until she came back a few mins later and proceeded to ask that same group if they were ready to order. She went to the table with the father and son and asked them if they were ready. Then she came to us. We ordered our drinks and appetizers first. She immediately wanted to take our menus, I told her we'd hang on to one since we weren't done ordering. Our food comes out and we order our sushi choices. For me, the rice in the sweet potato roll was too tough. It was sticky rice but too sticky and a bit h if that makes sense at all. It just made it a little tough to chew on a piece. I gave it a second try but the rice was not it for me. Moving forward, we get our plate with sushi. Mind you, it's 2 rolls for two people...on one plate. We were never given any other dishes. I felt so messy dipping my pieces into their sauce and having it trickle on the table and my hand while it travels to my mouth. I asked for an extra sauce cup for my wife, it never came. My wife ordered a brisk iced tea, also never came. Should've listened to my wife when she wanted to go to Plan B for burgers. read more

Kaisen - Miso soup - Sushi Bars Near Me - Feeding Hills, Massachusetts

This place is amazing!!!!! The atmosphere is quite astonishing if you ask me. It's absurd that this place isn't 5 stars and Gordon Ramsay isn't here yet. When I ate the rolls I almost fell out of my seat and rose from the dead. Also the servers and waiters are great with the apple juice. Service is great #kimjungun #ad #fortnite #ninja #lazarbeam also wish I got a little more steak in my main meal. Wasn't too packed but took some time for food. Nvm it got here quick. read more

Kaisen - Sushi Bars Near Me - Feeding Hills, Massachusetts

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The food is so yummy and staff are great! This is one of our favorites in Western MA. read more

Been going to this restaurant for over a year now, and after that first bite I couldn't stop going back. Sometimes multiple times per week. The sushi is ridiculously good. The freshest of fish, and the Friendliest of staff makes this place a top ten restaurant in western mass. Delicious ramen and poke bowls as well! BYOB! read more

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The family went for dinner on our way back from Six Flags. The food was great, the service was responsive and the prices were outstanding. We'll absolutely be visiting again next time we're in the area. read more

Kaisen is one of our favorite sushi & ramen restaurants, we're regulars coming every 1-2 weeks. Carissa is the best, whether we're dining in or ordering takeout- remembers our favorites and has exceptional service. The sushi and ramen is the best we've found in Western Mass, always so fresh and flavor is top notch. It's a gem, highly recommend you try out Kaisen! read more

The food at Kaisen was very good; sushi was fresh, and the bowl of ramen was generous. We had their seaweed salad for our appetizer. Two orders of sushi came next, the caterpillar roll and Alaska roll. If I have to comment on something it would be the amount of sauce they put on top of the caterpillar roll. It took away from the taste of the ingredients they used to make the roll. After the sushi, we ordered the curry ramen and the hot and spicy ramen. The bowls were generous. We did not walk out of there hungry for sure. We did not know at the time but this restaurant does not have a liquor license. So if you want something to drink with your meal you can bring your own. Definitely a yummy place to go for a meal at a reasonable cost. read more

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I visited there this past Saturday night and ate at the sushi bar, first time there. Now I know they don't have a liquor license and to bring one's own - next time. I had the Shrimp Killer Roll, Boston Roll, & the Rock & Roll roll. They all tasted good but the Shrimp Killer Roll really stood out. I found out I am not a big fan of cucumber wrapped rolls or at least I don't remember the cucumber being so pronounced, would pass on the Rock & Roll roll on next visit. Do highly recommend and I am a sushi snob including even train station sushi in Kobe Japan coming home from at least once a week (years ago was over for a month), The sushi here is as good as what you can get in Japan! Cheers read more

A hidden gem to say the least. Excellent sushi and the menu offers a lengthy list of options to choose from. Staff is quite friendly and attentive, while the space itself is very small you will find yourself squeezed in with others. Overall a great choice if you're in the area and looking for something different in terms of asian fusion. read more

Kaisen - Holiday Roll - Sushi Bars Near Me - Feeding Hills, Massachusetts

Fresh sushi, great service, a lot of great choices on the menu. Will come back love the Sushi Lunch and Philadelphia Roll. Everything was delicious read more

Kaisen - Sushi - Sushi Bars Near Me - Feeding Hills, Massachusetts

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Found my new favorite Sushi restaurant! Lots of options, great tasting and friendly staff read more

Kaisen - Lion King Roll - Sushi Bars Near Me - Feeding Hills, Massachusetts

Just ordered lunch here for the first time. The cashier was nice. 2 stars because I ordered a #8 lunch special, it was supposed to come with a california roll but did not. read more

I honestly did not know what to expect from a sushi restaurant in Western Massachusetts but was soon very pleasantly surprised. Sorry Western Mass but I consider myself to be a sushi snob as I've been eating fine sushi since the 1970's on the West Coast and Hawaii. That said Kaizen exceeded my expectations by leaps and bounds. I had the Kim chi udon with hamachi. The udon was amazing and the hamachi was like butter! It doesn't get any better! Service is very good in an unpredicted Asian decor with classic rock playing, same stuff I listen to so I liked it! Been here twice and will come again! read more

Delicuous fresh food restaurant. Drive 30mins to here with friends several times just for food. I like their Lion King roll，and calamari salad. One of the best food in MA，and very competitive to some other good restaurants in Boston. Their homemade ginger tea and hibachi also very good better than sumo in Holyoke. I'm not good at taking picture，the real food is more amazing and looks scrumptious. Just come and eat，you will be regretful if you don't know Kaisen. Btw，the services also quite awesome. And the price of food also very acceptable like normal restaurant. Love it！ read more

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The food is so good! And it is super cute in the restaurant! Will definitely be going back again soon.