I had the good fortune of finding this business when I lived in Sonoma from 2016 to 2020. I now…read morereside in Phoenix and have not been able to find an optometry Center in Phoenix that carries My Caroline Abram glass frames from France. I desperately needed nose guards , and could not find them on line! They most graciously sent me a replacement pair free within a week! Many, many thanks Sonoma Optometry for your fine customer service. I definitely will return when I visit my sister.Many thanks Sonoma Optomotry!

The team is exceptional but Robin and Paola are extraordinary. If you want beautiful choices in…read moreeyeglasses and service, come here.

I do not recommend this office. It is extremely difficult to get an appointment, and the staff is…read morenot supportive or accommodating. I waited three months for an appointment, but due to long delays in the office and the fact that it was getting dark, I had to leave before being seen because I cannot drive at night. I was then given another appointment three months later. Two weeks before that appointment, the office called to cancel because the doctor would not be available and offered a 7:30 am slot on another day instead, which I could not take due to work. I was told that if I declined, there would be no other availability until June. This would then be nearly 6 months since originally requesting an appointment. I also informed them that I am experiencing aflashing light in one of my eyes, which can be a sign of a serious condition such as a retinal issue, but this did not seem to affect their urgency or response. Overall, the lack of flexibility, long wait times, and limited concern for patient needs made this a very frustrating experience.

Dr. William H Bartlett is very incompotent: dishonest:disrespectful individual, insecure and…read moredisrespectful of patient's concerns and questions, and misleading who doesn't like being confronted with his own policies when he disregards it. He wanted to do catharact surgery on me before I exausted my other options. When I questioned him: "you don't trust me, you should go somewhere else" Pathetic, very unprofessional. Tsegai Haile, RN

Randomly popped into this place a few weeks back and fell in love with some frames among their huge…read more yet super-curated selection. After returning home, I left a message for the shop inquiring about ordering a pair - Amanda immediately called me back and made the order happen with such ease. I'd taken a photo of myself wearing the frames I wanted and told her my prescription strength - she was able to do all the calculations for my lenses based on the photo I sent and we handled the invoice electronically. Throughout the whole process, she was super receptive, warm, knowledgeable, and helpful, ensuring me that if the lenses weren't perfect, we could always redo them. I went in to pick them up and wow, they are totally perfect! I've never had lenses that seemed so precise and well crafted. What's more, Amanda and her coworker were so friendly and welcoming, making us feel right at home. We love visiting Petaluma regardless, but it's fun to have another excuse to head north from Larkspur. I'm a convert and now wouldn't even think of getting eyeglasses anywhere else. PS why are retail folks (and locals) so much friendlier in Petaluma than in Larkspur? Can we move up north like now, please?

I just had the best experience with Jesse at VEO Optics in DT Petaluma…read more The personalized and attentive service by every member of this family owned and operated biz was outstanding! I love my new Maui Jim prescription sunglasses!! Thank you Jesse, Melani, Amanda and the whole team!

The ladies in the office are lovely. However, Dr. Poon could never get my husband's prescription…read moreright, and he doesn't communicate well. But the last straw for me was when he asked me if I go to church and started preaching about his beliefs. So inappropriate for a place of business!

Great practice. Scheduling was easy and the optometrist explained everything during the exam nice…read moreOffice and Great location lots of parking.

My husband and I have been patients here for the past 4 years since moving to Novato. Honestly- I…read morewent here initially because it's so close by our house. However, we keep going here because it's a well-run office with good staff and a nice selection of eyeglass frames. Their prices are super reasonable and it's comforting to know we can stop by anytime we need our many pairs of glasses adjusted. Novato's small business community is hurting in a lot of ways. Luckily this place seems to have their act together so hopefully they won't lose their lease in Pacheco Plaza like the hot yoga place did

Find them terribly rude and short with people. Ordered contact lens which I was told would arrive…read morein a day or two but then wasn't told they would be closed the entire following week. There were many other issues, but will just leave it at that. Need to be more customer service oriented.

Went here for a quick glasses fix, and although they had just closed for the day, Janely took the…read moretime to help us out. She was super helpful, and super sweet while doing. Great place for a repair, and from glancing around they had a great selection too!!

Great customer service, very attentive to customer needs, knowledgeable of optics, good selection…read moreof frames, highly recommend.

Very helpful staff. Helped me choose glasses in my budget. Doctor was also very nice and…read moreinformative.

I recently became a new patient at this practice, and am very impressed. The front desk staff is…read morefriendly and efficient, the patient areas are clean and comfortable, nice selection of frames/glasses, and the exam equipment is modern and easy to navigate. My new physician, Dr Siu, explained the different exams and what was being tested, along with my results. Bonus - easy free parking and ground level office Highly recommend!

I'm so happy to have found Dr. Teel! I've been seeing her for many years, but she moved and the…read moreoffice didn't tell me where she'd gone. She is wonderful!

Dr. Teel is great. Her prescriptions always work well for me for both contact lenses and glasses…read more We work together on monovision hard contacts and glasses to wear over them for driving as well as instead of the lenses. She is extremely helpful and realistic about what can and can't be done. I've been seeing her for many years now and can't even think about going to anyone else!