Appointment or not dude comes in when he feels like. Don't waste time. If you say you open 10am…read moredont have your guys come out at 11am saying you coming in at 1pm

We love coming here. Awesome service, you get what you pay for. Not being ripped off. Can always…read morecount on them to get our business handled. It is a very long wait sometimes, so call and make an appointment. That way you get the service requested in a timely manner. They never disappoint.

I am a first-time user of mobile auto repair services outside of the Kia dealership, and I couldn't…read morebe happier with the experience! I needed my brake pads replaced but was looking for a more cost-effective alternative to the high dealership prices. I found Raj on Yelp, saw his great reviews, and decided to give him a try. The entire process was seamless: * Communication: Raj responded incredibly quickly with a transparent quote for both parts and labor. It was so nice to have a direct dialogue and get fast answers. * Flexibility: I felt I could get the parts cheaper myself using my military discount. I reached out to Raj about this, and he was completely fine with me providing the parts while he handled the labor. * Convenience: He had availability the very next day! Being able to book so quickly and have the service done right here in Ho'opili saved me a ton of time and stress. If you're looking to save money without sacrificing quality or convenience, I highly recommend Raj. He is professional, accommodating, and efficient. I'll definitely be reaching out to him for future maintenance!

Raj was quick to reply and easy to schedule as a mobile mechanic. He has since done work on two of…read moreour vehicles and is very professional, knowledgeable and experienced. Pricing is very fair especially for the convenience of coming to your location and the quality of work. If you need diagnostics and/or repairs hit him up.

Marco did diagnostics on my car and he does ACTUAL diagnostics. Ran and documented every test,…read morephysically inspected the engine, and literally test drove my car up Makakilo Drive just to replicate the exact conditions triggering the CEL.

Marco is awesome! I found him on yelp and he messaged back within 30 mins of my inquiry. He was…read moreable to see me on the same day and was flexible with my drop off time since I had my kids with me. He was up front with the cost and reasonable... not like all the other places I called around (they jacked up the prices and couldn't see me until next week!). I highly recommend him and fixed my A/C in a few hours! Definitely going back to him for all my car issues.

Big shaka to Braddah Bula & his boy at 808 Safety in Māʻili! Dis my go-to spot fo' safety check…read more Fast, efficient, and da customer service is straight **KILLAHZ!** First come, first serve, but if you get good timing, you in and out with little to no wait (under 1 hr) . I send my family and friends to Braddah Bula because I know they going take care of 'em. Close to home, no need wait in line fo' hours, and da service stay **KILLAHZ!** Support local! Yessah Blessah Message

I had to get an inspection done before hurricane Lala. Despite the craziness, they shared their…read morealoha and the service was lightning speed. I will never go anywhere else.

Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

Extremely fair, kind, and knowledgeable. Will go to Autofix Hawaii first for all future mechanic…read morework. Unbelievably fair prices and you can tell the owner is an honest, hardworking guy. Couldn't be happier with the service provided. Thanks, Charles!

Thanks Billy for replacing my brakes all in one morning even that I came in a day earlier. He even…read moreordered the brakes rotors and pads that I requested. Staff was AMAZING and UNDERSTANDING! Great customer service.He is flexible with scheduling and provides great service. Pricing was fair and service was excellent... Would highly recommend this place to anyone. Will definitely use for any repairs I may need in the future.To all the staff at Repairs Done Right, thank you for the outstanding customer service and repairing my car brakes to feel brand new again.

I showed up to RDR one early morning (they weren't even open yet), my cars check engine light was…read moreon and my car was smoking. Ariel greeted me so kindly and offered to take my car in so this I did. She was so kind and understanding well beyond exceptional customer service. Extra ordinary would be a fair rating for her service. Within 2 days my car was fixed, hallelujah! They did a great job and helped me understand what was wrong with my car and what needed to be repaired. I will never go to another auto service company again. RDR had my loyalty and commitment for a lifetime. Thank you Ariel & staff!

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

Raf is very professional and kind! Highly recommend coming through for your auto repairs…read more My steering wheel was rattling and jerking while driving. I immediately called his shop at 8am and he was quick to answer; told me to bring my car in right away. I wasn't able to come til later in the afternoon, but he was still able to service me and inspect my car. He narrowed down the problem based on my description, did a quick and efficient inspection, then offered the solution. He showed me the problem, which turned out to be my tires, and made sure I understood the corrective action and how to prevent it from happening again in the future. Raf seems like an honest guy and not out for your money. I appreciate his help and will definitely come back!

My husband has used this shop for repairs on an older second car we recently bought. We normally do…read moreour own repairs however there are things that require equipment or space we don't have. They are located in industrial area of Kapolei. They always seem to be busy, yet they have got us in to look at our car to order parts in advance if needed. Once on calendar they have always finished in the time/day promised. They have always charged a reasonable price and not suggested work that was not needed. Sometimes in afternoon they have not answered phone so we dropped by. We recommend them as a good local shop.

I came here for an oil change and to diagnose some issues with my car, and I had a really great…read moreexperience. They did a very thorough inspection and took the time to explain what they found. Although the main issue ultimately needed to be handled by the dealer, they went above and beyond by researching exactly what I should ask for and pointing me in the right direction. I also ended up getting a few additional services done, but I never felt pressured at any point--they were honest and transparent throughout the process. I really appreciated their professionalism and helpfulness. Would definitely come back!

No stars would be more accurate. Waipio Auto Repair said they don't work on cars older than 2010…read more And the person on the phone seemed to also not know what a TSB was.