I really like this place. Ruby did a fantastic job! I came in for my birthday and Ruby was able to…read moregive me exactly what I needed. Thanks for making me laugh.

Just got my highlights yesterday! First time in over 15 years and I'm loooving it. Wasn't planning…read moreon going this short but my hair needed love so I chopped it. Ruby is AMAAAAZING!! Book with her, I promise you will have NOOOOOOO regrets!

I have been going to Alaina for over a year now I believe! She kills it everytime! We've done a few…read moredifferent colors, but she does amazing work! Everyone in the salon is very welcoming and helpful!

Highly recommend first time greeted by Isabella listened and went to work..I love the color and…read morecut..cute salon everything was sparkling .

Tarin is awesome! This was my first time going to see her and she was great. I have been looking…read morefor someone who is experienced with both Blonde Balayage and trendy cuts. She is great with both! She will listen to what you want but is also great at helping you to understand what will look best for you and will work with your hair texture within that similar look/style. She is also more then willing to work with you and wants to make sure you are completely happy! This is the first stylist in years that I have loved what she has done and given me the color and cut I wanted from the start!! I will not be looking for a new stylist anymore!

I am sad to write this review but figured it's good information to share with others…read more I read a lot of reviews and I made an appointment with "stylist A", about a month in advance. The day of the appointment I got a call from someone else (stylist B) saying that she was running 20 min behind and asked if I could come 20 min later than scheduled, I said sure and that's what I did. I get there and stylist B greets me, this is when I realized she isn't the person I booked with, based on the picture. She said "your haircut is now with Stylist C and pointed to another woman standing by the desk. I had no choice in the matter and was already very annoyed but the switch ups but didn't feel like I could say no, plus I needed a haircut. Let's just say I was less than thrilled with stylist C and the haircut I ended up with. Also very unhappy with how unprofessional stylist B was, she never mentioned she is taking over my appointment, and she called to change the appointment time and was still unavailable. I also want to mention that I emailed the salon sharing my disappointment and have not heard back at all.. no apology, explanation or anything. So if you have a preference for a stylist make sure they don't change things up on you! Very disappointing customer service.

0/0***Edited Response to Unprofessional Owner:*** I am devastated by how badly my hair has been…read morebutchered, and the owner's shocking response only adds to my frustration. Such an unprofessional, non-factual, and condescending reply reinforces my decision not to return and should serve as a major red flag for anyone considering this establishment. It's particularly troubling that neither the owner nor anyone in authority has had the decency to address my negative experience directly. The baseless attacks on my character are unacceptable, and it's disheartening to see lies and opinions spread publicly without any attempt to understand my side of the story. I want to share my incredibly distressing experience at Lua Nova Salon. I walked in excited for a new hairstyle, having shown the stylist a picture of what I wanted--a long bob (LOB) with layers. However, from the very first cut, I sensed something was off. The stylist next to mine reacted with wide eyes, looking back and forth between my hair and the floor, which immediately raised my concerns. Unfortunately, my fears were confirmed as the stylist butchered my hair. Instead of the layers I requested, I left with a blunt cut short bob that was nothing like what I had envisioned. To make matters worse, I was asked to leave while still in shock and tears. My distress made the stylist uncomfortable--yes, MY tears over my butchered hair were making HER uncomfortable. I was asked to leave looking like this, which made the situation all the more horrifying. I can't believe I walked into a place where, within 15 minutes, all my hair was chopped off, and I was treated as if I were the issue. I felt dismissed and invalidated during a moment that was deeply personal to me. I cannot express how heartbroken I am over this experience. If I could give negative stars, I absolutely would. I strongly advise against sitting in Emma Carlson's chair, as my experience with her was nothing short of horrendous. Please be cautious if you decide to visit this salon. What was meant to be a fresh cut to help me take a step forward in overcoming my deep depression has only made things 20 times worse. I hope others have a better experience, but I certainly will not be returning. I will be surprised and blessed if I make it out of this one. This has truly been an absolute nightmare and one of the worst days of my life. The first picture is my hair before I walked in; the second is the picture I showed the stylist for reference. This is what I was kicked out looking like. I'm still crying over this at 9 PM and can't believe this happened. I balled up what hair is left and put it underneath a barbell cap, topped with a hooded sweatshirt. I can't even look in the mirror. My head is throbbing from how much crying I've done. Date of Appt: 7.8.25 Time of Appt: 3:30 Stylist: Emma (Em) Carlson

I have been going here for a couple of years, Andrea is wonderful and always does a great job on my…read moreHair and Sugaring. They have a great location, wonderful staff and very knowledgeable!

Kayla is my favorite gal to see for sugaring. She does a fantastic job and is always a hoot to talk…read moreto. Getting sugared in sensitive areas hurts like heck but Kayla always distracts me with fun conversation and works quickly and it's over before you know it. I've seen Andrea for sugaring when Kayla wasnt available and she does a great job also!

Very warm and inviting salon. I was a walk in and at first they apologized that they could not help…read moreme as they were fully booked. But, upon asking me what services I required the very sweet & cute stylist said she would squeeze me in. How nice. She did a great job on my waxing and had there been availability, I would have moved on up to hair. I consider this salon a good find. I hope you will too.

Eyelash Extensions! Wonderful! No more mascara any more! I saw them on someone else and I thought…read morethey were real!! Normal length for me

This Salon, in my opinion, has zero customer service. I have seen the same Barber/Stylist who is…read morealso an owner, for years and years. I have followed him through 3 location changes. I made all of my 2026 appts in January 2026 so I had the appts I needed for the year. I go in approximately every 6 weeks. In March I made it for my Birthday so I would have my hair done for celebrating. The receptionist calls to cancel my appointment because my stylist is going on an unplanned vacation (one of their kids gave them the trip as a gift for Christmas so why did they even schedule my appt in March if they knew in December they would be gone) and doesn't even try to fit me in, just says I can schedule with another stylist. Let me add to this that I have extremely difficult hair to cut and style. Not just "anyone" can do it. So I'm left high and dry for my Birthday. Now I have a June 1st appt scheduled and I find out today, May 26, that another vacation has taken priority over my appt and again they cannot fit me in before he leaves. When someone charges $108 for a haircut you expect some professionalism and customer service. Could the stylist call and try to fit me in? Nope. Makes the receptionist do his dirty work. Maybe he should just retire and vacation all he wants rather than make appts he doesn't keep. He never used to do until this last year. I am finding there are much friendlier, very talented and more customer service oriented salons in White Bear than this one and they aren't as expensive. Would not recommend based on the non existent concern about their clients schedules/needs. Overpriced for what you don't get in my opinion.

I've been going here for almost 5 years now. The salon is always warm and welcoming. Very…read moreaesthetic. Everyone is helpful and nice. Rarely ever waiting for my appointment. Mostly have been getting blonde full foils but had my fair share of getting color on my hair as well! Highly recommend! They also do extensions here - very experienced! For any of your hair needs ask for Morgan V or Tanner B!!

I've been going to Sherry's place for the past six months, and she has an amazing understanding of…read morehair color and what complements your face. I've never had highlights this bright and light before--I absolutely love them. Sherry is truly the best hairdresser I've had in the last 20 years.