I live in a high rise condo that happens to have several "push out" windows that measure about 5'…read morelong x 12" high. Cannot find a generic window screen to accommodate this size, so I began contacting window companies to see if they could help.....and most could not. I called KKTF and got one of those outgoing announcement answering device that informs you that if you want to leave a message for ...... press 1, or if you want to leave a message for ..... press 2........but, as it continued, I hung up and decided I would call back, and perhaps get lucky with a real person. 5 minutes later, I receive a message on my phone screen "Aloha....Leana from KKTF Hawaii. I received a missed call from this number along with a voicemail but no message.... is there something I can help you with?" I immediately thought this woman missed a career working for the FBI tracking down criminals. But, I did call her back and gave her my situation, and she said she could send somebody out to do measurements, and set an appointment up for the following morning at 9 AM with Sam. Sam showed up on time, took the measurements and within a week I received a quote along with another neighbor in my building. I was informed by Leana if we both had our installation on the same day we would save ourselves $50 each. Bingo! Upon completion, Sam arrived and because there was no prototype for me to reference how the screens might look, I was pleasantly surprised of how beautiful they turned out. Kudos to to Leana, because she always returned a call quickly, and always professional and kind. I did call her the day after the install and finally asked why is the business called KKTF....(which, honestly makes no sense to me, but what the hell do I know?) KKTF are the initials to the owners sons name.

LOVE THESE GUYS! My…read morejalousie windows were put in at the construction of the building in the 1970's and over time the salt air eroded them. The panes of glass wouldn't stay in and the cranks would work well or at all. I called another window company first and they said that jalousies couldn't be fixed, that entire window had to be replaced. The price tag was huge. Then I found KKTF. They came and did an estimate that was reasonable and were able to come within my timeframe. I started with just one set of windows as I was leaving on vacation. They did such a great job, I had them come back and do the rest of the apartment. It is like I have all new windows! Fantastic! I highly recommend them. They were very polite and cleaned up after themselves. Truly a pleasure to work with!

This family of craftsmen and a business-manager helped us out with a list of tasks from leaky…read morewindows to stuck old heavy sliding doors and damaged screens. They also matched paint for us. Nice people who are clever problem-solvers. Would recommend them highly. They came on time and never left us waiting. A real treasure.

Fixed a $50,000 problem no one else was willing to touch with a $12,000 fix. I had sliding glass…read moredoors that were installed poorly with no flashing/sill pan. Was done right and professionally. Liked that Brandon expected quality from himself and his team.

Service, communication, awesome price quote, friendly, trustworthy, awesome results, Thank you for…read moreall your hard work. Great job!!!

One of the company's beige pickup trucks was flying down Kalanianaole Hwy, tailing every single car…read moreit was behind. There seemed to be no regard for other people and cars. It happened that this truck had a sticker of the company's name on its side. I have never used this company, nor will I ever.

We had new Milgard windows installed last summer from Sunburst in Kailua. They are very pretty,…read morehowever the first big rain came last month and the bedroom windows leaked so badly that my wooden floors need to be re-done. We tried everything including a huge tarp but they kept leaking full force from inside the window sill. I called the company twice to see what can be done, but no answer. They already got their $30,000 so I am history. Please stay away from this company as there are many reliable window companies to compare. They are pretty, but do not work. The salesman told me they use these windows on ships. My ship would be at the bottom of the ocean! Thank you and happy shopping elsewhere!

I ordered & had a contractual agreement new Bay Windows I…read morewaited 4 months for the windows to arrive. They were wildly different in size & could not be installed. They put in a single panel Slider & removed the custom built support for my Bay Window. It ruined the entire ambience of my bathroom. To summarize; they measured incorrectly. The replacement window did not fit. They installed a single slider because they had it available. They made no effort to honor their contractual agreement. I know I should take them to court but I'm elderly & just don't have the energy to pursue this any further. Maybe they were counting on me to take the path of no resistance. But I miss the look & feel of my old bathroom.

Romeo's was recommended by a co-worker and it was a great recommendation…read more Our living room ceiling collapsed so we had to replace the ceiling over the living room, kitchen, entry and stairwell because they were all connected. Dominick came out right away and took a look. He had an estimate by the next day. He had all the paperwork from the insurance company and it was obvious they work with insurance companies all the time. He knew exactly how to prepare the work order to satisfy the insurance company. We had extra work done that was not covered by the insurance company since now was our opportunity. Dominick was able to partition the bill into the area covered by the insurance company and the extra work we had done so that made it easy for me to submit the paperwork required by the insurance company. As for the work, they put in the new ceiling quickly and this included installing close to 40 recessed lights and pendants, a ceiling fan and the intake for our whole house fan. They did all of this while we were working at home during the pandemic lock-down. There was surprisingly minimal dust given all the mudding they had to do because we opted for a smooth finish. Their electrical contractor, Arthur, was awesome. He worked with me on where to install lights, he arranged the permitting and he put up with me changing my mind 500 times. Wiring took one day. And when it was time to install the lights, he was so fast. They were all installed in less than 2 days. Now our living room and kitchen look brand new. What a difference a new ceiling and new lights can do. Romeo's took a daunting and overwhelming project and made it happen easily and quickly. I will definitely use them again for any other big project.

Disappointed. We had mold behind the wall and used our…read moreinsurance. The insurance company sent them to us. They were paid straight from the insurance company, except some upgrade we decided to incorporate. The work involved replacement of the exterior walls, dry walls, paint, installing back the kitchen top cabinets and replacement of the bottom cabinets. They finished in 5 days. Later, I realized they picked up different type of cabinets, not the drawers we had. Well, too late. The spice storage under the stove was gone, changed to a solid piece of wood. Well, too late. I understand that is something we should have made sure, although I wish they had asked what kind of cabinets we had, instead of them going for the cheapest option. OK we will live with it. But today I was cleaning the area, and was shocked to see the caulking they did. Too fat. Some area had almost one inch! Smudges on the counter I peeled off. Blobs here and there. At a glance you do not see because they used clear caulk, but I am afraid it will look so filthy after a few months. I simply could not believe that is a professional work.

Requested a backyard wooden deck and new flooring to be installed. I selected ASR for the lowest…read moreprices bid using superior materials. They completed the work in 1 weekend with zero problems. This is a truly outstanding company focusing on customer service. The owner Aaron took the time to come and listen to what we wanted and recommended solutions. We will be a returning customers for all our home needs that this company provides. Truly a blessing to have a great company take care of you and not rip you off.

Highly Recommended! I had an excellent experience with…read morePhillip and the service he provided fixing and changing my garage door opener. He was was prompt, informative, and very professional from start to finish. Phillip took the time to explain everything clearly and made sure the work was done efficiently. I truly appreciate the quick response and quality service. I highly recommend.

Philip responded to my request promptly and resolved the garage gate issue professionally. Highly…read morerecommended.

My garage door opener stopped working on Monday, Nov.11. I called Island Garage Door and got a…read moretelephone quote for a new opener and made an appointment for them to come out the next day. Like clockwork the technician called prior to the appointment time and informed me he was on the way. The technician, Brandon, was courteous, knowledgeable and efficient. He installed the new opener and the bill was for the exact same amount as quoted over the phone. No doubt that if I have problems in the future Island Garage Door will be the first one I call.

Roberta M. I came home and tried opening the garage door but…read moreit stopped after about 10 inches. Tried again and no response only this time there was a loud noise. To my surprise both cables were unwound and the spring was broken. I called Island Garage Door spoke to Valerie and she was able to have a technician on site in fourth-five minutes. Thirty-five minutes later repairs were completed. Keep in mind this was on Labor Day weekend. We've been customers well over ten years. There's only one company I call whenever I need something done concerning my garage door. True professionals and always courteous every time. Cost is highly reasonable and fair. I highly recommend Island Garage Door for all your needs.