I'm so incredibly disappointed with the extreme greed of this company! They wanted to charge almost $400 just to bring a small piece of furniture to treat termites. I just ran to City Mill where I picked up one double pack of huge bags(108"×80") along with a can of termite treatment, all for under $20, went home, stuffed that furniture in the bag and used the entire can to assure it got in ALL of the little hidden tunnels and holes that those disgusting little boogers created. I sealed it then took it outside and sucked out all of the air with the vacuum(outside to prevent termite treatment chemicals from being emitted in the air via the vacuum), gave it one day, then I took the furniture out to let it air out under the sun, brought it back inside and it was as good as new, with the exception of the damage those disgusting things previously caused. A little bit of matching colored wood putty and NOW it's as good as new! ALL IN ALL I SAVED MYSELF $385 Just curious, the misleading name of kama'aina as well as kama'aina discounts makes no sense because what tourist needs to treat their Hotel or whatever? OBVIOUSLY it's only going to become kama'aina who inquire about getting treatments! read more

When we bought the house this business did the tenting and gave us a 5 year warranty. When the 5 years was up we tented with them again. I was called to tent again and made an appointment for them to come by and quote me. I took off of work and they never showed up. I called and texted the guy with no reply. I called up the company and still wanted to use them but asked if they would cut me a deal of some sort. They were not willing to give me a deal. I was still willing to give them a chance. A guy came out and quoted me. I called up another company to quote. It was 450 dollars cheaper but I was going to have to wait 3 weeks longer. I was still willing to give kaimaaina a chance to make right. When they called me the day before to give me my window time they told me between 9am and noon. I was like no I was told 3pm until 5pm. The lady had the guy who quoted me the time to call me. He was rude to me on the phone and pretty much called me a liar and used a very threatening voice on the phone. I told him no thanks I will go with another company from here on out. Thanks but no thanks. Do not use this company. Overpriced with no aloha and horrible customer service. read more

Was a very happy customer until today. The fumigation crew and pest control technician for our home was 100% on point. However, our bi-monthly pest control services were accidentally forgotten to be scheduled, which normally it's done automatically by the folks in the office. We had to reach out to them to address this. All was forgiven as we understand mistakes happen. Then, after our scheduled time for pest control was made, the company changed it without our knowledge. I was told by the woman who did the "reminder call" that they had a few cancellations tomorrow, so the technicians day was shortened, and noone else could come do the original scheduled time in the evening, they only had morning appointments available. I explained that the new time would not work for us and asked if anyone else could come out besides that one technician? She said no and she acted confused as to why I questioned her about why was the scheduled time changed. She said, she doesn't know who I originally talked to about the evening appointment. So basically, now we had to be rescheduled again and wait even longer to get the services done. I am not happy about it, but what can I do? I want others to know that the fumigation crew & pest control tech was awesome, but beware that the scheduling of follow up services is a huge disappointment. read more

I have an orange oil termite treatment plan with Kamaaina and get the bimonthly pest control treatment. Jovanni does a wonderful job with both. I was hesitant about orange oil but it really works well. Termites haven't returned to any area or furniture that was treated with the oil and it's been over a year since the first treatment. Jovanni really knows what he is doing. The pest control treatment takes care of the ants and roaches. It's nice to live in a pest free house and deal with pleasant professionals. And when scheduling appointments Keiko is very helpful and accommodating. read more