I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

I had two chill water a/c units serviced. From scheduling the service to the payment, easy and…read morequick process. The two technicians, Trent and Keau, were on time and professional. I will certainly use APB again.

The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

DO NOT HIRE KK Air Conditioning!!!…read more Save yourself from the stress, unprofessionalism and unethical practices!!! We paid KK Air Conditioning (Kent Muramoto the owner) $53,000+ to install central air conditioning -- 2 new units -- in our home in Waianae and have had nothing but trouble with company and the owner. - Consistent rattling of the intake air vent for over a year and they've done nothing but bandaid fixes until we demanded they permanently fix them instead of using cheap double sided tape to rig the system - 1.5 yrs into having the units i've gotten a HUGE leak that's in my master closet and master bedroom. (most recent situation.) - I had to hire another industry professional to take care of the leak problem that Kent Muramoto (the owner) is NOT able to fix. - We've had to get multiple outside technicians to review the problem and they all said it was an installation and maintenance issue that cause these leaks - In a final attempt to try and fix the issue, Kent Muramoto has made the problem worse and now i'm left with a BROKEN AND INOPERABLE system, AGAIN. I've been left with nothing but stress and ongoing issues ever since this company stepped into my home. Kent Muramoto has been very UNPROFESSIONAL AND UNETHICAL in regards to the issues we've experienced.

Quick response to my inquiry, and fast, professional service same week. Braddah Wallace was…read moreawesome. Highly recommend Kung Fu Air Service

I had Chadon and his apprentice, Ziggy at my home today. They replaced an old, no longer working…read moresplit AC with a brand new unit. They also did cleaning on my other 3 existing units. When I first heard the cost of cleaning, i thought it might be a bit high. but when I saw all that they did in the process of cleaning, I changed my mind. They do a very good thorough job and I was surprised at just how dirty mu units were prior to the service. They do a great job!

My josh was extremely thorough from the time he came to our home and sat with us at the table…read moreuntil the time he was finished he kept us informed with everything he was doing, even took time out of his work to say a prayer with me and my husband Due to the fact, we just found out my son has throat cancer, such a wonderful young individual will definitely recommend to my family and friends who need a work to go on for Josh

Friendly and thorough A/C service from Adam. Explained everything and what we needed to do to keep…read moreour unit running smoothly and efficiently

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

Price was great, guys were great, and stoked to turn my house into a walk-in freezer! Highly…read morerecommend!

Melvin was very responsive and resolved our split ac issues with great service at a reasonable…read moreprice. He worked warranty actions and was able to get parts covered on a unit (covered under standard five year warranty) he did not install himself. Melvin performed needed maintenance, replaced failed parts and left our unit like new. Mahalo! Raul

I Highly recommend The AC Guys! Outstanding professional customer service, very prompt response…read moretime (even evening & weekend). On a Friday night, we had a leak in one of our split units and Mark responded within an hour to schedule a troubleshooting appointment. Mark came out and fixed leak. While he was here we asked him to quote us on replacing two 20yr old units and moving an existing unit. His quote was very prompt and reasonable. We scheduled installation and Mark & his (very professional and courteous) crew finished entire job in 6hrs. I highly recommend The AC Guys for any AC needs. Mark & crew are awesome! Thank you Mark!!!!!

The best thing you can do as a homeowner is to keep up with house maintenance yearly…read more We called AC guys to service our split air condition units and was impressed with their efficiency, professionalism, and courteous workers. Learned about how to keep your appliances clean and working at peak performance; which we really appreciated. Really good guys. If you're looking at cleaning your AC's you can't go wrong with these guys.

Initially, Calvin's did not fix the issue we had…read more However, they reached out and after clearing up some mis-communication issues (to include our calling the wrong number), Calvin himself came back to our house to fix the issues. I appreciate the timeliness in rectifying the issues, thus I am updating my review to 4-stars. Thank you for understanding and fixing our AC!

We had been having a hard time getting in touch with the original AC technician who installed our…read morefive split units. After reading Calvin's excellent reviews on Yelp, we decided to give him a call -- and he came out the same day to assess the situation. His wife, Nicole, was incredibly professional, friendly, and easy to communicate with. Later that same day, Calvin returned after finishing another job. He immediately impressed us with his knowledge of the AC systems. Instead of pushing for expensive replacements, he recommended maintenance where possible, which saved us a significant amount of money. The estimate he provided was much lower than we had expected -- a welcome surprise. Calvin ended up replacing two of the units and performing maintenance on the remaining three -- all by himself. His attention to detail and excellent customer service made the entire experience smooth and stress-free. Calvin is down-to-earth, approachable, and clearly takes pride in his work. We're extremely satisfied and highly recommend his services!