Everything about Koopman Lumber is the finest quality. From…read morethe amazing staff to the merchandise they carry, you will always leave the store feeling more than satisfied. Phyllis and Rick

Great company to work with from the salespeople in the showroom to the delivery. Very helpful in…read morechoosing materials and colors. When delivering, the person on the phone was friendly and helpful locating the order. The delivery driver and helper were also friendly and helpful and placed the order where i wanted it placed. Thank you!

BEAUTIFUL SELECTION BUT UNPROFESSIONAL FABRICATION AND OVERSIGHT…read moreThe Selection & Initial Sales Experience: This shop easily has the best selection of remnants and slabs in the immediate area. I found a beautiful marble remnant that I loved. Initially, the salesperson was very helpful and proactive, even taking the time to mark the specific cuts with blue tape to ensure we were on the same page. The Process & Delays: Unfortunately, the experience broke down during the fabrication phase. I was given a specific day for pickup, but the pieces weren't ready when I arrived. This went on for several days. Quality Control & Fabrication Issues: When the pieces were finally "finished," I'm glad I inspected them. The work was unprofessional: * The "eased edge" was very uneven. * The corners were chipped and not cut straight, and the bottom edges remained rough and uneven. At this point, the salesperson was no longer helpful or even involved. I ended up in the back of the shop personally dealing with the fabricator, trying to see if the errors could be fixed. As they worked on the stone, the quality didn't improve. It felt like I was being asked to supervise the work, which shouldn't be the customer's job. There was no internal quality control or professional assessment of the pieces before they were handed to me. The Conclusion: The shop eventually admitted they couldn't meet the required professional standard and issued a full refund, claiming the stone was too difficult to cut (despite it being a marble remnant from their own yard). However, given the uneven edges and lack of oversight, it felt more like a lack of technical execution and professional management. It's a shame because the material is excellent, but the fabrication process was a major disappointment - and now I have to drive to places much further away to look for a suitable stone for my still unfinished project. This area really needs a store with a great selection and expert fabricators.

Olympia marble is a great family owned business. Very knowledgeable and helpful. I've read some of…read morethese reviews and I have to say I did not experience any problems. I went in for a bathroom redo, counters and tile a few thresholds and it all came out beautifully! No hassle's. Yes they wanted a deposit but that's normal in any business. I recommend Olympia Marble and Granite to everyone.

Self service for stones. I went to pick out a stone for a porch step. They dropped off stone and…read moreleft it in driveway. I had to place it myself.

My wife & I decided to have a patio built in our backyard this year, and our landscape contractor…read morerecommended that we make a trip to Plymouth Quarries to pick out the pavers. We went, and were blown away; not only by Plymouth Quarries' extensive selection of paving stones, but also their beautiful granite, and their customer service! We worked with one of their on-site representatives, who helped us choose the perfect pavers, which have given us a wonderful outdoor living space. I would recommend Plymouth Quarries to anyone looking for a wide array of materials & products for any project involving stonework or pavers, in or out of the house!

Walked out after trying to talk to a man who cuts plexi glass. He was very rude and would not…read morelisten to what I was asking. Did not want to answer questions. All he kept saying was what size do you want. Went in the back to cut the piece before giving me a price, I had to find someone to stop him.

Every time I go in they are very helpful. The manager is active making sure the cusomers have been…read morehelped. When you walk in the cashiers say hi.

I do a fair amount of business here. Frank the owner and the staff are great. The drivers who do…read morethe on-site deliveries are excellent....they always keep me informed of when they will be arriving at the jobsite. The showroom, warehouse and even the yard outside are kept in immaculate condition all the time. I can't say enough about how well run this company is....just wish all my suppliers were as well organized as this one. Go see for yourself, you won't be disappointed.

Ryan Gutter is a trade outlet with a retail showroom. It's the real deal. All of their materials,…read moretools and components are top quality. It's a go-to for anything on the exterior of a house including gutters, decks, siding. If you are a DYIer, the counter guys are very knowledgeable and will help you assemble all the items you need for any given project.

I have worked with Creative Cabinet for over 30 years! I own a design-build firm and have many…read morebeautiful kitchens built by this company. My business depends on their work. It is always seamless and well-designed. They can fabricate anything you can imagine. Many of these kitchens are visible on my website or on my Instagram page. I highly recommend them. The installation is always perfect and is done in two days even on a large install. The value is in the custom work and the ability to deliver a high-quality product on time with no surprises in the budget As you can see I can not say enough about this company. Monica MacKenzie Design Build ....Hingham

We are very happy with the quality of their cabinets and service…read more They make custom cabinets in Walpole MA. All the cabinets fit perfectly and they were more than happy to return for any issues we encountered. They made certain we would be 100% satisfied with the results.

I felt it was imperative to write this review, and offset the single 1 star review from 2015, as…read morethis lumber vendor was the absolute best to work with. I am an amateur when it comes to carpentry and home renovation, but I have a generalized knowledge of woodworking tools and various basic materials. My goal was to revamp an old porch. I walked nervously in their door, with a picture of the old porch on my iPhone and a few rough measurements scribbled on a piece of paper. Immediately, Kathy and Kate put me at ease, and walked me through my design plans. Along the way, Kate thoughtfully listened to my needs, and carefully recommended different ways I could improve my design, without criticism or judgement. All her ideas proved to be excellent, and I'm so grateful for her advice. Over the course of the next two weeks, I would return many times for extra lumber as my plans evolved. Every time, I was warmly greeted, and immediately and thoughtfully accommodated. I am very grateful to the gentlemen in the back who helped fit many an odd long board in my dad's Camry, and to the one kind employee who, on an especially hot day, offered me a popsicle while I was waiting for something to be cut. Overall, my experience was over and above excellent, and with their help, I managed to build the new porch by myself in only 2 weeks! Their prices are affordable, their store is immaculate, and their customer service was top notch. I can't wait for the next project!

Always friendly staff that is more then Willing to help. They always make sure you have what you…read moreneed when you need it.

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.