Great Service Very Professional It was my 2nd time using them I recommend it for everyone Thank You! read more

Guy was awesome. Makes such a big difference with proper tuning. Would recommend to anyone. Thank you.

I'm very pleased with the tuning William did on my 1926 Mason & Hamlin A piano at my home in Rancho Mirage. He was responsive to my schedule, arrived on time and charged a fair price. I will definitely use William going forward. read more

Tuned our church piano. Turned out great. Very friendly and service was good. The price was very reasonable.

We're so happy we chose Kamstra. William communicated well and was prompt and reliable. He tuned our piano beautifully and he would tune it to whatever pitch standard we wanted (we asked for A440). In addition to tuning it, he saw to it that all moving parts that could be adjusted on-site were functioning properly. We feel like he went the extra mile for us. And the sound is just beautiful. read more

This review has been very long overdue. When I found Kamstra on Yelp, I was very hopeful, unfortunately I had a terrible experience. He arrived at my house on time on 11/19/2020 for the initial consultation, diagnosed what was wrong with my piano and told me he had to take the action back home with him to fix. I had no issue with that. The next week was Thanksgiving, and I agreed to give him more time and that he could return my action after Thanksgiving. Well, Thanksgiving came and went, I had not heard anything from Kamstra. I had to reach out to him, ask for an update. After a few calls and texts, he finally responded and said he had been busy and would have my action fixed and returned on 12/9/2020, I agreed. 12/8/2020 I texted him to confirm if he was still coming tomorrow to return my action. He then told me he had to reschedule. I had no problem with rescheduling if he had things going on, however he should have done his due diligence and reached out to me first! Why did he wait until I texted to confirm the appt to tell me? We then rescheduled to 12/16/2020. SAME THING HAPPENED.... he asked to reschedule AGAIN. And again waited until I reached out to tell me. I made it clear this time that it had been almost a month, I needed my piano fixed and working before Christmas. He said okay we will keep the appt date and time. Well he showed up with my action, UNFIXED. I'm not a professional so I do not know if he had done any further damage to it. All I know is that he had my action for almost a month and had the audacity to return the piece to me unfixed. And during this time I received no update, he never reached out to reschedule and waited for me to reach out first. Pianos are expensive and this is not the type of service I expected from someone who claims to have been in the business for a long time. Very unprofessional. His good reviews on here make me feel very skeptical, I would recommend any readers to go elsewhere. read more

Fast, efficient, convenient and careful work. Wonderful results. Reasonable price. Brings joy to hear the piano in tune. read more

Kamstra Piano Tuning Enterprises - Trusted our Howard three generation baby grand to Kamstra. - Piano Services Near Me

This the second time of using Kamstra. William is super friendly and responsive. Same day service if his schedule allows. We have been super impressed and will use his service going forward for many years. He is knowledgeable, takes his time and is very pleasant to our children. read more

Excellent service. Thank you! William was very courteous and knowledgeable tuned in the piano nicely. Thank you Saad read more

Excellent and professional visit. William took his time to tune and repair our piano I would definitely recommend his services to anyone else. read more

I received my action back from William today after he had it for 5 months. At first he said it was repaired and was going to bring it back. He cancelled on me 8 times with various excuses, the day he was supposed to come. Last week he told me he mishandled it and broke it. Then he said he could fix it. Today I received it broken. He said he filed a claim to his insurance but I don't believe anything he tells me anymore. My whole family is very upset as this piano has been used by us all. Now it's useless. Don't use this guy. He's can't be trusted. read more

William knew exactly what he was doing. Friendly, warm, professional and beyond competent. Will be recommending to all my friends and family and will absolutely be a repeat customer! read more

William came on very short notice (we were hosting a concert that weekend and although I just had the hammers voiced and the piano tuned, a few notes still sounded a bit off to me). He took a listen to the piano and said in his opinion I didn't need to have any work done on it. When I asked him to fine tune (haha I make small joke) a couple of the keys, he still took the time to diligently audit the entire piano, and spent the time and attention to make sure it was perfect. The concert ended up going extremely well, and the pianist was exceedingly happy with the piano. Thank you William! read more

Before I begin this review, I just want to emphasize that I am a huge supporter of small businesses and I am not one to leave negative reviews, however, this situation left me no choice but to speak up. I made an appointment with Kamstra on September 11, 2020. It was for piano tuning and inspection. The piano was not in good shape at all. There were sunken keys, etc. So I knew the piano needed some deep repair. I trusted Kamstra with the job after reading so many positive reviews. Kamstra showed up that afternoon and inspected the piano. Upon opening it, we noticed that the piano action was severely damaged. He told me that he was not going to be able to tune the piano (for obvious reasons) and that he would have to take the piano action home to fix. He told me that the fix would be $170 on top of the $165 for the tuning. I then proceeded to ask him "Is it even fixable?" and he verbally confirmed to me "Oh yeah, it's fixable!". I wanted to be assured that the job could be done before I invested into this fix, and because I trusted his expertise, I agreed to let him take it home. I asked him if he required a deposit and he charged me for half the job, so I paid him $160. He told me it would take about one week for him get the job done. One week passed by and I heard nothing from him. I assumed he was still working on the repair considering how bad it was, so I continued to wait. Two weeks passed by and I still heard nothing. On 9/26/20, I texted him and asked him for an update on my repair. No reply. On 10/1/20, I emailed him regarding my previous messages and asking for updates. He replied to me on 10/2/20 saying that he estimated he would have it done by 10/7/20. We then set up an appointment for him to return. This is when the series of cancellations started. In total, he canceled on me 10 times over a span of two months. During those cancellations, I had to work around my own schedule to accommodate his because I was expecting him to arrive on the dates/times HE had set. And the worst part is that he would cancel the day of. Due to the numerous cancellations and re-schedulings, he offered to cut the repair cost from $170 to $100. I accepted. He finally arrived on Sunday evening, 11/15/20. He put the action back in its place and began tuning the piano. However, some parts of the action were still not working, and therefore, the piano tuning could not be completed as planned. He told me that he would not take the action home, but instead, would come back to my house to repair it. I asked him if he required me to pay him the $100 that day and he said "No, not until the job is done." He said that he would contact me in two days to reschedule an appointment. It is 4/11/21 and I have not heard from him since. He walked away with $160 and left me with a piano not even half tuned and an un-repaired action. Mr. Kamstra, I do not know what your reason/excuse is this time. Whether it be a family emergency, unforeseen circumstances, whatever it is, all of that is understandable and was always understood. HOWEVER, what is not justifiable is completely ghosting your customers. There is absolutely NO reason and NO excuse for not communicating ANYTHING with your customers. You completely ghosted us. I am a graduate student. I quit my job two years ago to go to school full time and I am living off my savings and student loans, therefore, my money isn't free. While it was my choice to invest in my piano, I trusted you with the process. If the job was too complicated, you could have passed on it from day one. That wouldn't have been a problem. If you just needed more time, that is absolutely fair. A text message such as "Hi, I have XYZ going on, however, I will get to your repair in X amount of time" would have been sufficient. But you cannot even communicate that. I really hope you understand how unfair this is and I would hope you do not do this to any other customer. Think twice before you take on a project and someone's time and money. read more

Such a beautiful sound after you finished tuning our baby grand. The difference is stunning!!

Excellent service！William is super friendly and really professional! I will make appointment with Kamstra piano every year to tuning my piano. And definitely will recommend to my friends. Thank you. read more

William was a professional. He was recommended by the piano company where I purchased my baby grand. It sounded good then and even better when he competed the tune up. Hard to find someone more qualified or nicer to deal with. read more

Kamstra Piano Tuning Enterprises - Living room - Piano Services Near Me

Great service from an excellent piano technician. Came within the timeframe that was requested, and when he arrives he quickly went into adjusting the piano. William is a very friendly person and knows exactly what he's doing. I will definitely use his service for my piano in the future read more

Was given an old piano from a family member. It wa soo out of tune. William came, pleasant attitude and was able complete the tuning. He also provided I'm so glad I called and he was able to assist. I'm really looking forward to playing my newly tuned piano. read more

William is a very kind person who is very mindful about our current social situation and shows passion in his craft. Booking an appointment was extremely easy and streamlined. Very simple and user friendly interface with responses within an hour. He gets booked pretty fast so be ready to decide on the dates and times available or else they may not be there the next day. Mr. Kamstra is quite the excellent pianist in his own right although extremely humble. I always think that if you can't play a piano how can you service a piano. Highly recommend and will recommend to anyone that needs piano tuning services. read more

I have a 17-year-old Yamaha baby grand, and it was a real pleasure to work with William at Kamstra Piano Tuning. Beyond the very accurate tuning, he was able to make some very fine adjustments on the dampers to maximize the performance of my piano. Attention to detail is something I value considerably in a piano tuner/technician. I will definitely recommend his services to piano owners that I know. Thanks again William, for the great work! read more

William came in and did great work just in time for my credential music exam! Thank you so much!

William is my go-to guy from now on. Yelp pulled through for me yet again! On time, clean, professional, knowledgeable, and treated me to a free mini concert upon my request! read more

Mr. Kamstra is very polite. Had a brief and good conversation with him. Gave me a courtesy message before arriving my flat. Will definitely ask him to take care of my piano! read more

Kamstra Piano Tuning Enterprises - Piano Services Near Me

A flood in the house is no fun thing. Well, we had to deal with all aspects of a flood and that included having everything in the living room, dining room, kitchen, and family room packed and stored in pods for three months. My piano was one of the items housed in a pod, during the heat last year, and just moving such a heavy item was challenging for the packers/movers. Once the pods were unpacked and everything back in their spots, it was time finally this year to get the piano tuned. The packing company recommended Kamstra and the rest is history. read more

I had our piano tuned and 4 keys repaired. William came on time, was a super nice guy, and provided efficient and courteous service. We are very happy with his work; the piano sounds amazing! What more could I ask for? I highly recommend this business! Thank you for the great service! Keep up the great work! read more

I had the most pleasant experience with William. He came to my house to tune my very out of tune piano and carefully brought it back to life, one key at a time. He was very friendly and patient. His website makes scheduling a breeze. On the way out, William even removed a dead tree branch that was hanging over the driveway for me. Thank you! read more

William tuned our upright piano. He was very courteous and friendly. He even explain the inner working of the piano to my kids. Great advice at a great price. Highly recommended! read more

Unbelievable service for a reasonable price. Super easy to schedule an appointment on the website. Took 1.5 hours to carefully tune my way-out-of-tune baby grand, one note at a time. He also fixed a problem with my pedals for NO EXTRA CHARGE, even though he had to dissemble and takeout the keyboard and hammers! Unbelievable. Why would you hire anyone else???? read more

William is fantastic and friendly and punctual. My experience was perfect. I will have him again and refer him highly.

Excellent! I'm satisfied with the job. William was prompt, friendly and respectful of social-distancing, etc.

Quick, professional tuning. Easy to schedule, easy to pay. Exactly what you'd want from a piano tuning service.

Very unprofessional and a fraud. Please, please, please, hire someone else to take care of your piano. He left piano action unfixed and still walked away with my money after telling me he would come back to finish the job. He never did. read more

William is a great guy. He's tuned our piano 3 times now and all 3 times provided great service. I highly recommend him.

This guy is awesome! Friendly, skilled, and affordable. Easy to make appointments, too.

William did a great job tuning my baby grand. Everything sounds good. He was professional, courteous, and arrived promptly as scheduled.

I will always call William to tune my baby Grand! Kamstra's scheduling is a breeze, text confirmation and notification was ideal. Great service, I highly recommend! read more

William was very professional during the whole process. He came on time, did the tuning with extreme care and took all the needed time. I will surely use him and again, and I would definitely recommend his services. read more

Mr. Kamstra is so nice. He did magic on our family piano. Thank you so much.

I had to reschedule my appointment with this tuner because he had to cancel abruptly. However, when I rescheduled he offered me 50% off! Wonderful service! read more