Kandela was beyond amazing. When I bought my house on August 5, my mortgage company referred me to Kandela for concierge service. This couldn't have been more convenient for me since I had a new-born baby girl coming into the world a month later and this was busy season at work. It would have taken me well over a month to get everything set up in the house. Melina (my concierge) rounded up a number of cable/phone/internet services in the area with packages and fee comparisons. Also helped with home security setup. Melina was so extremely nice and she got it done right away for me. Most importantly, she was great at following up with me to make sure everything was completed in an orderly fashion. I will definitely recommend Kandela to everyone I know. If you are deciding on a concierge service, use them!! You will not regret it. read more

i recently moved to a new home and was feeling overwhelmed with everything I had to do to just to pack, unpack, and get settled in. My mortgage company referred me to their personal concierge service called Kandela. They helped me set up my utility services and did all the work to find the best offers and services for TV, internet and my home security. I'm the kinda guy that hates dealing with this stuff so having someone do it for me was a major relief and a huge help! The service was FREE which was amazing and I didn't have to spend to decide which service plans and options to get - they asked me a few basic questions on what I was looking for and found the plans that met my needs, budget and interest. love these guys. would totally recommend them to anyone. read more

I received excellent customer service from representatives Savana and her supervisor was very pleasant! Savana is the kind of CSR you want to talk to when buying something or when you have a problem. She smiled through the phone with her winning personality. She was very informative, helpful, and friendly. She left me with a smile.... Thank you for doing an outstanding job! I hope the company you work for will recognise your outstanding work performance. I would gladly recommend this company to all my friends. I appreciate good service and I will be doing business with you again. Thank you to those who work at Kandela for an awesome experience. Until we meet again, keep up the good work. Satisfied Customer signing out Rahshine Smith read more

My husband and I just recently bought our first home as many of you know this process can be exhausting and somewhat confusing, by the time all the paperwork had been signed, the last thing I wanted to do was plan a move. I worked with Melina at Kandela and she was wonderful, the entire service I think is amazing. Melina suggested things I would never have even thought of to make the move simpler and I was able to take care of all the little details with one call to Melina. I never plan on moving again but if I did I would absolutely use Kandela and I would recommend them to anyone who is planning on moving, it is a wonderful service that takes a lot of stress out of a very stressful situation. read more

I recently bought a new home and my mortgage company referred me to Kandela Concierge Service. Karen was my personal concierge from Kandela. The whole moving process could have been very overwhelming, but Karen was a great help in making it so much easier. She set up a moving company, looked up all the necessary phone numbers for utility providers, priced out the best deal for internet, phone and cable, and arranged for home security. With all the headaches of moving, Karen provided so much help and relief. And to top it off, this service is FREE. I would highly recommend Kandela Concierge Service and I would use them again in the future. read more

Tired of my exorbitant cable bill, I tured to Kandela to find a solution. The staff was as knowledgable as they were patient and helpful. They accommodated all of my various needs and were able to quickly and with no hassle to me, construct a composite package tailored to me and my family. Not only did they make all of the arrangements for me, including speaking to customer service and scheduling my appointments, they followed up to make sure all of the installations went smoothly! I would recommend this service to anyone who is frustrated dealing with the TV/Internet/security systems of the world! read more

When I purchased my house recently, I was unaware of Kandela and their services. I was extremely surprised and fortunate to connect with Max. Moving into a new home and all that needs to be done is quite overwhelming, however, Max came to the rescue and lessed my load. Max has gone above and beyond to do the research and find the best deal, set up the appointment at a time convenient for me and my work schedule. After installation, Max was again there for me insuring that the work was done and to my satisfaction. Thank you Kandela...you have a wonderful dedicated employee named Max. read more

This company cut my internet bill in half! I took an uber with Zach who told me about this "moving concierge" company he worked for where they get deals for people setting up new tv and internet services. I was curious so I looked up Kandela and they seemed legit. He emailed me the next day, like he said he would, with some promotions. I called him, went through the deals and now my roommate and I have faster internet and pay half the price. Everyone should at the very least contact this company to see the promotions they are eligible for. read more

My wife and I moved to our new apartment last month. Before moving we called Kandella. By the time we had contacted, they called us and have been taking care of all the things we needed so far. First, they arranged our insurance. Then, they kept contact with us and they helped for our internet connection. Even though we had problem with internet company because of some infrastructure, they lead us to solve problem and got in touch until we had internet in our apartment. That was excellent service, we glad to have such a nice concierge. read more

Jake at Kandela was amazing. They made our local move so easy. He was always there for those 'stupid' questions and made wonderful recommedations of things we hadn't even thought of. The ease of transeferring address info to new phone service to recomendations of moving companies and security services...I am so glad our realestate company uses them and gave them our info, and since we went through them the service for us was FREE. I highly recommend using thier services if you find yourself moving to SoCal..you wont be dissapointed. read more

I moved to a new place a few weeks ago and my good friend recommended I give Kandela a call. I'm glad I took her advice. My "concierge" was very friendly and took the time to go through my different service options with me. They found me a great moving company, helped me choose a TV/Phone/Internet (triple play) bundle and set me up with an amazing home security/home automation system. I would recommend Kandela to anyone moving into a new home. They saved me hours on the phone and even got me a really good deal on my TV service. read more

My wife and I just bought a new house and we found this company by accident on Yelp. I must say that their customer service and their company is the greatest thing since sliced bread! Professional and courteous, they arranged everything we needed from phone to alarm to Internet with one call. I am so thankful that I came across them and if you are moving or need any kind of home service, David is just wonderful. I feel like moving again just so I can use them again! Thank you guys so much and if I could give 10 stars I would!!!! read more

I was referred to Kandela to help me with my move and they really made the process so much easier for me. They set me up with a great moving company, ordered and scheduled my DIRECTV installation and introduced me to an amazing home automation/security company which I am loving! They really got rid of the stress of getting settled into my new home and made me feel like there was someone there who was looking out for me! I will use them anytime I move from now on and highly recommend the same to anyone out there! read more

I was referred to Kandela by Prospect Mortgage a few weeks ago. I moved into my house last week and Dovi at Kandela helped arrange with a moving company as well as my TV, phone and internet. They referred me to a company called Northstar who was both friendly and professional. They also set up my Verizon Fios account, arranged for installation and confirmed the appointment. I now have Verizon all set up. Dovi was very responsive whenever I called and I definitely recommend using Kandela. It is FREEE!! read more

i recently bought my first house and this service was awesome! Chaim helped us from the beginning of the process. he even dealt with my "stupid" questions. We had some issues with the first service we set up, direct TV, because of our over abundance of trees. we had to cancel the service and get another and Chaim was there to help the whole way he even canceled the old service for me. This was a great time saver and so helpful in looking at all of my options. I would recommend them to anyone. read more

When my Bank referred me to candela, I didn't understand how it could save me time. When I was transferred I spoke to a Mark K in Customer Service. He set me up with some fast TV and Internet service but did something no one has ever done. Made me laugh! That guy had a great sense of humor and got the job done. If this is how they train everyone, this company I'm surprised doesn't have more positive reviews. Thanks to Mark I would totally recommend this company to anyone. Sandy read more

I recently bought a new house and had the chance to work with Dovi at Kandela. Service was outstanding! AT&T told me that the next time they could come out to install cable and internet at my house was in a month (a long time to wait). Made one call to Dovi and he got the installation appointment moved up to the same week. Will definitely be using them again in the future and highly recommend everyone give them a shout if they want to make their move in a lot easier! read more

I recently moved to LA from a cross country move and was referred to Kandela by my realtor. Jake was so helpful to me during the process of finding and setting up internet/cable. The service was amazing and I didn't have to go through the hassle of dealing with the cable providers directly. Everything was done quickly and efficiently, especially with my needs/preferences in mind. I would definitely recommend Kandela to everyone! Very impressed with the great service! read more

Kandela is amazing... I had one simple task to set up Comcast and no small task it was. Raphael Diez helped set it up and called days later to make sure things were moving along. And it seemed they were - until I arrived at new location only to find that Comcast had screwed up the order and I got caught in a byzantine maze there. He figured it out in minutes and got it all sorted out - -thankfully. Comcast sucks but Raphael and Kandela are the best. read more